Ericsson Dialog 3210 Bedienungsanleitung

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Dialog 3210/3211/3212

System Telephones for MD110 Communication System

User Guide

Welcome

Dialog 3210, 3211 and 32122

Welcome Welcome to the User Guide for the Dialog 3210, 3211 and 3212

system telephones in the Ericsson MD110 communication system,

release BC11. It is a state-of-the-art business communications

system. Its alliance of features and facilities effectively improves

communications for virtually any kind of organization.

To take full advantage of these advanced features and facilities

there is a line of telephones, designed for ease of use in every

situation.

Function descriptions that do not include speaking in the handset,

are described off-hook, if nothing else is stated. Instead of pressing

the ”Clear-key”, you can always replace the handset.

Some markets use differing codes for some functions. In this guide,

all functions are described using the most common code for every

specific function. As a note the markets and their differing code is

shown.

The User Guide describes the facilities of the Dialog 3210, 3211

and 3212 system telephones as they are programmed at delivery

from the factory. There may be some differences in the way your

phone is programmed. Please consult your system administrator if

you need further information.

The latest version of this User Guide can also be downloaded from:

http://www.ericsson.com/enterprise/archive/manuals.shtml

Note Dialog 3210, 3211 and 3212 are system telephones,

i.e. they can only be used for an Ericsson private branch

exchange that supports these types of telephones.

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be

liable for errors contained herein nor for incidental or consequential

damages in connection with the furnishing, performance or use of

this material.

Hereby, Ericsson Enterprise AB, declares that this telephone, is in

conformity with the essential requirements and other relevant

provisions of the European R&TTE directive 1999/5/EC.

Please refer to http://www.ericsson.com/sdoc.

EN/LZT 102 2552 RE

stored in retrieval system, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording or

otherwise, without prior written permission of the publisher.

3Dialog 3210, 3211 and 3212

Table of Contents

page

Description ....................................................... 4

Free Seating (optional) ...................................... 6

Incoming Calls ................................................. 8

Outgoing Calls ............................................... 10

During Calls .................................................... 13

When You Receive a Busy Tone ..................... 21

Call Forwarding .............................................. 25

Internal Messages .......................................... 37

Voice Mail ....................................................... 40

Information ..................................................... 43

Abbreviated Numbers .................................... 45

Group Facilities .............................................. 49

Other Useful Facilities ..................................... 51

Paging (optional) ............................................ 61

Authority ........................................................ 66

Programming and Adjustments ...................... 72

Audible Signals .............................................. 85

Visible Signals ................................................ 87

Display Information ......................................... 88

Option Unit/Vocabulary .................................. 92

Installation ...................................................... 93

Index .............................................................. 96

Description

Dialog 3210, 3211 and 32124

Description

Note: The functions available on each model vary. If any

functions differ or are unavailable, this will be indicated in

the relevant section of the User Guide.

1 Display (3212 only)

2x20 characters. See section “Display Information”on page 88.

2 Programming

See section “Programming and Adjustments”on page 72.

3Callback

See section “When You Receive a Busy Tone”on page 21.

Function can be removed or moved to other programmable

function key by system administrator.

ABC DEF

GHI JKL MNO

PQRS TUV WXYZ

Program

Transfer

Inquiry

Access 2

Access 1

Dialog 3212

MD110

ABC DEF

GHI JKL MNO

PQRS TUV WXYZ

Access 2

Access 1

Inquiry

Transfer

Dialog 3210 Dialog 3211 and Dialog 3212.

The 3211 is not equipped with a display.

5Dialog 3210, 3211 and 3212

Description

4 Diversion (follow-me)

See section “Call Forwarding” on page 25. Function can be

removed or moved to other programmable function key by system

administrator.

5 Programmable function keys

See section “Programming and Adjustments” on page 72.

6 Programmable function key/Headset key

Normally a programmable function key as described at 5. With

Option unit DBY 410 02 (optional accessory) installed under the

telephone, the key is dedicated to be programmed by the system

administrator as the Headset key. See section “Other Useful

Facilities” on page 51.

7Transfer

See section “During Calls” on page 13.

8 Triple access line

For handling calls. Access 1 and 2 are available both for incoming

and outgoing calls. Inquiry can only be used for outgoing calls.

9 Volume control

See section “Programming and Adjustments” on page 72.

10 Mute

a To switch the microphone on or off during a call.

b To switch off the ringing signal in idle state or when ringing.

See sections “During Calls” on page 13 and “Audible

Signals” on page 85.

11 Loudspeaker on/off

See section “During Calls” on page 13.

12 Clear

To disconnect calls or exit a function. Can always be pressed

instead of replacing the handset. Also to clear the display in

programming mode (3212 telephone only).

13 Handset

Supplied with hearing aid function as standard.

Please note: The handset may attract and retain small

metal objects in the earcap region.

14 Optional pull-out leaf for easy guide

See inside of the back cover.

15 Mute and Programming

See section “During Calls” on page 13 (for Mute) and section

“Programming and Adjustments” on page 72.

Free Seating (optional)

Dialog 3210, 3211 and 32126

Free Seating (optional)

The free seating function is used for persons who have an office

extension number but no telephone set of their own. For example,

flexible office workers, persons mostly working outside the office,

etc. As a free seating user and working from the office, you logon to

any free telephone set that temporarily will be assigned with your

extension number and your system authorities.

To log on

*11*Press

z*Enter the authorization code and press

z#Enter your telephone number and press

XPress to finish the procedure

The display shows your telephone number.

Note: An earlier version of the free seating function use

another procedure: To log on, press *10*extension No. #.

7Dialog 3210, 3211 and 3212

Free Seating (optional)

To log off

#11#Press

XPress to finish the procedure

Note: An earlier version of the free seating function use

another procedure: To log off, press #10#.

Incoming Calls

Dialog 3210, 3211 and 32128

Incoming Calls

Answer calls

A ringing signal and a flashing lamp indicate an incoming call.

On Access 1

Normally you will receive calls on the Access 1 line.

uLift the handset

On any other line key

uLift the handset

{gPress the flashing line key

Handsfree

(3211 and 3212 telephones only).

{gPress the flashing line key

You are connected to the caller via the loudspeaker and

microphone.

XPress to terminate a handsfree call

9Dialog 3210, 3211 and 3212

Incoming Calls

On another extension

You can answer a call to a phone in another room:

uzCall the ringing extension

8Press

Notes:

You can also press On-hold/Pick-up (function key pre-

programmed by you).

France press 4; Sweden press 6

Answer a second call during an ongoing

call

If your telephone is pre-programmed with a “Free on 2nd access”

key, you can receive another call, if this function is activated.

Free on 2nd Access gPress to activate / deactivate

When Free on 2nd access is active the lamp is lit.

Note: Function key pre-programmed by system

administrator.

You have an ongoing call on Access 1, when the Access 2 key

flashes to indicate a new incoming call:

Access 2 {gPress to answer

The first call is put on hold.

Access 1 {gPress to switch back to the first call

The second call is put on hold. You are connected to the first caller.

XPress to terminate the connected call

Note: If the calling party has activated Call waiting, you can

receive a second call even if Free on 2nd access is not

activated.

Outgoing Calls

Dialog 3210, 3211 and 321210

Outgoing Calls

Make calls

How to make internal and external calls:

uLift the handset and proceed depending on call type:

Internal calls

zDial the extension number

External calls

0Dial the digit or digits to get an external line

Dial tone.

Note: The particular digit or digits used in your office, e.g.

0or 00.

zDial the external number

dor XPress to end the call

Note: If you receive a queue tone when the digit or digits to

get an external line are dialled (optional function Least Cost

Routing is used in the system), keep waiting. Once a line

becomes free you will receive a dial tone. If a warning tone

is heard, the selected line is marked “Expensive”.

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