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W10 series loader operation manual
SECTION2:GENERAL WARRANTY CONDITIONS
This document presents the warranty conditions offered to any customer for all the
pieces of equipments manufactured in the manufacturer facilities and sold to him through the
authorized Sales and Service network.
The general warranty conditions hereunder described do govern the relationship
between final customers of a manufacturer product, hereunder called “the buyer” and
manufacturer factory, called “the manufacturer“.
The fact that the buyer places an order of a product means that he has read the present
policy and does accept its provision. Any other general or particular provision, that differs
from or contradicts one of the general or particular conditions described hereafter which may
appear in any document from the buyer and especially in its general purchasing conditions,
cannot be used against the manufacturer unless accepted by manufacturer in a written
agreement.
ARTICLE 1:
Manufacturer warrants that each new item of equipment is of good workmanship and is free
from mechanical defects provided that:
1) The product is installed and operated in accordance with printed manufacturer
Equipment’s Instructions.
2) The product is used under normal operating conditions, for which it is designed,
3) The product is not subject to misuse, negligence or accident,
4) The product receives proper care, lubrication, protection and maintenance under the
supervision of trained personnel,
5) The product is normally protected from exterior aggressions whatever their origin.
ARTICLE 2:
This warranty expires, unless otherwise agreed by manufacturer in a special provision, 15
months after shipment by the manufacturer, or 12 months after being placed in service, or
after 1000 operating hours.
ARTICLE 3:
The manufacturer Warranty is strictly limited to the replacement of defective parts and if the
repair does justify it, to the assistance of a technician. Parts shipping expenses, traveling and
housing expenses of personnel are to be paid by customer.
ARTICLE 4:
The manufacturer Warranty does not apply to fluids, oils, fuses, bulbs, accumulators, paint,
seals, tires, bumpers, pads and other consumables or normally wearing type items unless
found to be defective prior to use.
ARTICLE 5:
All warranty claims from the Buyer must be sent by written to Seller who will be in charge of
dealing with the Manufacturer to address the problem in a timely manner.
ARTICLE 6:
All the expenses related to a warranty claim will be invoiced to the buyer until manufacturer
employees have evaluated the claim. Whatever the circumstances, the buyer should not
refuse or delay the payment. If the evaluation concludes to manufacturer’ s full responsibility,
a credit memo will be issued in favor of the buyer.
Under no circumstance other than those accepted by manufacturer, the buyer of the
defective parts at the manufacturer address can accept without a formal letter from the buyer
and without the effective return no warranty claim.
ARTICLE 7:
This warranty is extended by manufacturer only to the buyer of new products from
manufacturer or of its authorized distributors. The products purchased under this warranty
are intended for use exclusively by the buyer and his employees and by no other person.
Therefore, there shall be no third party beneficiary of this warranty.
