Troubleshooting
SUPPORT
Why not the screen be touched?
Confirm the connection method below. When
using touch screen function, All the 3 port
need to be connected:HDMI port, 5V/Touch
and 5V/IN port.
The devices could be connected if they have
HDMI interfaces.
This display is designed for Raspberry Pi
Microcomputer Series. If the back cover is
installed, the raspberry pi board could not be
installed on the back. So this model is an
open design monitor.
Yes, the portable display that connects could
be compatible with Windows 10 PC,
MacBook Pro, and Raspberry Pi without any
problem.
Hello, please contact the seller or our
after-service email, and they could help you
to find the problem and give a good solution
to update the 7 inch monitor.
Please set the resolution of your computer,
the resolution of your main display will affect
this external display; if it still could not be
solved, please contact the seller , the update
program will solve the problem.
Does the monitor connect other devices except
raspberry pi?
Is it bad that there is no back shell behind the
monitor?
Is this portable monitor compatible with
Windows-10 devices? Could you make sure that
the driver will work with this version?
I connect all the cables for my laptop and the
monitor, but the touch function could not work,
what could I do?
The screen clicks to pop up n windows. The
resolution of 1024×600 is actually 640×480. Is it
bad?
We value customer satisfaction. If you have any problems after ordering Monitors.
Please email us with your order number by the after-service email address, and tell us the
problem or question, we will do my best to solve the problem.
fter-service Department site：
Adjusting
Question/Problem Possibly Quick Solutions
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SIZE&POSITION SETUP
Press menu to enter screen setting,twice
press to option.Choose “Picture” double
press enter picture setting.Press “UP” or
“DOWN” to adjust brightness or contrast.
“SIZE&POSITION” is default setting.The
“Aspect Ratio” is 16:10
Choose “SETUP” Double press to choose
“Language”.There are 12 languages to choose.
“Signal Source” is default setting.Press menu
to choose “Menu H-Position” Menu V-Position”
“Menu Timer” “Audio Volume” and press up or
down to adjust.
Press menu enter setting.Then press down to
scroll and choose “COLOR”.Double press
enter color setting.You can adjust “Red”
“Green” “Blue” to press up or down.
COLOR
PICTURE
PICTURE
COLOR
SIZE & POSITION
SETUP
I NF OMAT I ON
Brightness
Contrast
PICTURE
COLOR
SIZE & POSITION
SETUP
I NF OMAT I ON
Aspect Ratio PICTURE
COLOR
SIZE & POSITION
SETUP
I NF OMAT I ON
Language
Signal Source
Menu H-Position
Menu V-Position
Menu Timer
Audio Volume
Reset
PICTURE
COLOR
SIZE & POSITION
SETUP
I NF OMAT I ON
Color Temp.
Red
Green
Blue
