Extreme Networks EPICenter Guide Bedienungsanleitung

Extreme Networks, Inc.

3585 Monroe Street

Santa Clara, California 95051

(888) 257-3000

(408) 579-2800

http://www.extremenetworks.com

EPICenter Installation and Upgrade Guide

Version 7.1

Published: July, 2010

Part Number: 100368-00 Rev. 02

EPICenter Installation and Upgrade Guide2

AccessAdapt, Alpine, Altitude, BlackDiamond, EPICenter, Essentials, Ethernet Everywhere, Extreme Enabled,

Extreme Ethernet Everywhere, Extreme Networks, Extreme Standby Router Protocol, Extreme Turbodrive, Extreme

Velocity, ExtremeWare, ExtremeWorks, ExtremeXOS, Go Purple Extreme Solution, Ridgeline, ScreenPlay, Sentriant,

ServiceWatch, Summit, SummitStack, Triumph, Unified Access Architecture, Unified Access RF Manager, UniStack,

the Extreme Networks logo, the Alpine logo, the BlackDiamond logo, the Extreme Turbodrive logo, the Summit

logos, and the Powered by ExtremeXOS logo are trademarks or registered trademarks of Extreme Networks, Inc. or

its subsidiaries in the United States and/or other countries.

sFlow is a registered trademark of InMon Corporation.

Specifications are subject to change without notice.

All other registered trademarks and service marks are property of their respective owners.

EPICenter Installation and Upgrade Guide 3

Contents

Chapter 1: EPICenter Installation Overview ....................................................................................... 5

EPICenter Installation Overview ....................................................................................................5

The EPICenter Server ............................................................................................................5

The EPICenter Client .............................................................................................................6

System Requirements..................................................................................................................7

Windows Vista/XP/2003 Server/2008 Server ............................................................................7

Sun Microsystems Solaris 10 .................................................................................................8

Red Hat Enterprise Linux 5 ....................................................................................................8

Browser Requirements for Launching the EPICenter Client........................................................9

Upgrading from Earlier Versions of EPICenter ..............................................................................10

Upgrading EPICenter to a Service Pack Release .....................................................................10

Obtaining a License Key for the EPICenter Server.........................................................................10

Evaluation Licenses.............................................................................................................11

Permanent Licenses ............................................................................................................11

Chapter 2: Installing the EPICenter 7.1 Server ................................................................................ 13

Installing the EPICenter Server ...................................................................................................13

User Permissions ................................................................................................................14

Local Name Resolution for the Server....................................................................................14

Required Patches for Solaris ...............................................................................................14

Setting the Run Level for Linux ............................................................................................14

Installation Overview ...........................................................................................................14

Server Installation Steps ......................................................................................................15

Adding or Upgrading a License Key.............................................................................................18

Adding a License for an Upgrade Product ..............................................................................19

Starting and Stopping the EPICenter Server.................................................................................19

Starting the Server on Windows ............................................................................................19

Starting the Server on Linux or Solaris...................................................................................20

Stopping the Server on Windows ...........................................................................................20

Stopping the Server on Linux or Solaris .................................................................................20

Configuring the EPICenter Server for NATed Client Connections ....................................................20

Installing EPICenter on a Multi-Homed Server..............................................................................21

Setting the EPICENTER_SERVER_ADDRESS Environment Variable .........................................21

Configuring a Multi-Homed Server with Separate Management and Client Access Networks........22

Configuring the Multi-Homed Server for Client Access from Both Networks ...............................24

Installing a Difference Viewer .....................................................................................................24

Enabling SSH for Secure Communications...................................................................................24

The EPICenter SSH Enabling Key .........................................................................................25

Uninstalling the EPICenter Server Software .................................................................................26

Uninstalling the Server on Windows ......................................................................................26

Uninstalling the Server on Linux or Solaris.............................................................................26

EPICenter Installation and Upgrade Guide4

Chapter 3: Launching the EPICenter 7.1 Client................................................................................ 27

About the Client Initialization Process .........................................................................................27

Launching the Client Application ................................................................................................27

Disabling Installation of Desktop Shortcuts..................................................................................30

Configuring the Firefox Browser for the Java Plug-In .....................................................................31

Chapter 4: Upgrading the EPICenter Software ................................................................................. 33

EPICenter Software Upgrade Overview.........................................................................................33

Installing a Service Pack Release................................................................................................34

Installing a Service Pack on Windows Systems .......................................................................34

Uninstalling the Service Pack on Windows Systems ................................................................35

Installing a Service Pack on Solaris or Linux Systems .............................................................36

Uninstalling the Service Pack on Solaris or Linux Systems ......................................................37

Chapter 5: Migrating the Database to EPICenter 7.1 ........................................................................ 39

EPICenter Installation and Upgrade Guide 5

1EPICenter Installation Overview

This chapter provides an overview of the installation or upgrade of EPICenter 7.1. It covers the

following topics:

●EPICenter Installation Overview on page 5

●The EPICenter Server on page 5

●The EPICenter Client on page 6

●System Requirements on page 7

●Browser Requirements for Launching the EPICenter Client on page 9

●Upgrading from Earlier Versions of EPICenter on page 10

●Obtaining a License Key for the EPICenter Server on page 10

EPICenter Installation Overview

EPICenter is a powerful yet easy to use client-server application for centralizing the management of a

network of Extreme Networks switches and selected third-party devices. EPICenter offers a

comprehensive set of network management tools that are easy to use from a client workstation with a

web browser and the appropriate Java plug-in. The EPICenter software can be installed on systems

running Windows Vista, XP, 2003 Server, or 2008 Server, on SPARC workstations running Solaris 10, or

on systems running Red Hat Enterprise Linux version 5.

There are several options for installing the EPICenter 7.1 software, depending on whether you already

have versions of EPICenter installed, or whether this is a new EPICenter installation.

The EPICenter Server

The EPICenter Server requires a license key, installed into the Server, to enable clients to connect to the

Server. You can perform the installation successfully without an EPICenter license, but you will need to

add a license key (either an evaluation or a permanent key) by running the License Manager, in order to

use the EPICenter product. License key installation is separate from the EPICenter Server installation.

You can run the License Manager at any time to add or upgrade licenses.

The installation process is very similar under Windows, Solaris, or Linux.

●See “Installing the EPICenter Server” on page 13 for detailed instructions.

●See “Adding or Upgrading a License Key” on page 18 for instructions on running the License

Manager.

EPICenter Installation Overview

EPICenter Installation and Upgrade Guide6

There are several additional (optional) components you may want to install along with your EPICenter

Server: a Difference viewer you can use to compare configuration files within the Configuration

Manager, and the SSH enabling key, which enables EPICenter to use SSH2 instead of Telnet to

communicate to the devices EPICenter manages (assuming the devices are enabled to use SSH), and to

securely upload and download configuration files.

●See “Installing a Difference Viewer” on page 24 for instructions on obtaining and installing a

difference viewer.

●See “Enabling SSH for Secure Communications” on page 24 for information on enabling EPICenter

to use SSH.

Upgrading the EPICenter Server

If you have a previous version of EPICenter installed on the same system, you will have the option of

migrating your database information as you perform the installation. The instructions for installing

EPICenter 7.1 include information on migrating your database (see “Installing the EPICenter Server” on

page 13).

From time to time Extreme Networks may choose to release updates to EPICenter as a Service Pack

release. On systems with a previously installed release of the EPICenter 7.1 Server, you can upgrade to a

service pack release by installing an EPICenter 7.1 Service Pack patch. See “Upgrading EPICenter to a

Service Pack Release” on page 10 for details.

NOTE

If you have been running a Beta version of the EPICenter 7.1 software, you must uninstall the Beta version and do a

new install of the final version. You cannot upgrade a Beta version of the EPICenter 7.1 software to the General

Availability release of the software.

The EPICenter Client

The EPICenter client is an application that is launched from a Microsoft Internet Explorer or Mozilla

Firefox browser. A browser is also required to display EPICenter reports and to view the EPICenter

online Help.

The EPICenter client can run on a different type of system from the Server—for example, you can run

the client on a Windows system connected to an EPICenter Server installed on a Linux system.

No software installation is required for a client to connect to the EPICenter Server; however, the Java

1.6.0_10 plug-in is required, and you will be prompted to install it if it is not already present.

There is no separate installation package for the EPICenter Client. When you connect to the EPICenter

Server with a browser and launch the EPICenter Client, any required files are downloaded and installed

on your system automatically.

No license is needed to run the EPICenter Client; however, the EPICenter Server must have a valid

license installed before any client connections are allowed.

System Requirements

EPICenter Installation and Upgrade Guide 7

System Requirements

The following sections specify the system requirements for installing and running EPICenter 7.1.

Please check the most current EPICenter Release Notes for any additional or changed requirements for the

EPICenter release you are installing.

Windows Vista/XP/2003 Server/2008 Server

The EPICenter Server. The system requirements for the EPICenter Server under Microsoft Windows are

as follows:

●Microsoft Windows Vista, Windows XP Professional with SP1 or later, Windows 2003 Server, or

Windows 2008 Server running on an Intel Pentium-compatible CPU.

Both 32-bit and 64-bit versions of the Windows operating system are supported.

●2 GB RAM minimum, 4 GB recommended.

If the Gold upgrade license is installed to allow up to 2,000 devices, up to 4 GB may be needed for

very large numbers of devices (1000 or more).

●2 GB disk space available, NTFS filesystem recommended.

●Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you

should have 1 GB of swap space.

●1 GHz or greater Pentium-compatible processor (2 GHz or greater recommended).

The EPICenter Server software requires the 1.6.0_10 Java runtime package, which is included in the

Server installation. No separate installation is needed.

NOTE

Additional disk space may be needed to hold alarm logs and other runtime data. The amount of space depends on

the number of devices and the number of traps and syslog messages generated by the managed devices.

The EPICenter Client. The system requirements for the EPICenter Client under Microsoft Windows are as

follows:

●Windows Vista, Windows XP Professional with SP1 or later, Windows 2003 Server, or Windows 2008

Server running on an Intel Pentium-compatible CPU.

●A monitor that supports at least 1024 x 768 resolution, and 16-bit color. Your system display settings

must be set for at least 65536 colors.

●512 MB RAM minimum (up to 1 GB recommended).

●256 MB of disk space, NTFS filesystem recommended.

●Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you

should have 1 GB of swap space.

●A browser (Mozilla Firefox or Microsoft Internet Explorer) is required to launch the EPICenter

Client, display reports, and view the EPICenter online Help.

EPICenter Installation Overview

EPICenter Installation and Upgrade Guide8

Sun Microsystems Solaris 10

The EPICenter Server. The EPICenter Server software, version 7.1, is supported under the Sun Solaris

Operating Environment on SPARC workstations. The system requirements for the Server and Client are

as follows:

●2 GB RAM minimum, 4 GB recommended.

If the Gold upgrade license is installed to allow up to 2,000 devices, up to 4 GB may be needed for

very large numbers of devices (1000 or more).

●400 Mhz or better processor

●2 GB disk space available.

●Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you

should have 1 GB of swap space.

The EPICenter Server software requires the 1.6.0_10 Java runtime package, which is included in the

Server installation. No separate installation is needed.

NOTE

Additional disk space may be needed to hold alarm logs and other runtime data. The amount of space depends on

the number of devices and the number of traps and syslog messages generated by the managed devices.

The EPICenter Client. The system requirements for the EPICenter Client under Solaris are as follows:

●A monitor that supports at least 1024 x 768 resolution, and 16-bit color. Your system display settings

must be set for at least 65536 colors.

●512 MB RAM minimum. (Up to 1 GB recommended.)

●256 MB disk space available.

●Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you

should have 1 GB of swap space.

●A browser (Mozilla Firefox) is required to launch the EPICenter Client, display reports, and view the

EPICenter online Help.

Red Hat Enterprise Linux 5

The EPICenter Server. The EPICenter Server software, version 7.1, is supported under Red Hat

Enterprise Linux version 5. Both the 32-bit and 64-bit versions are supported, only on X-86 based

platforms. The system requirements are as follows:

●2 GB RAM minimum, 4 GB recommended.

If the Gold upgrade license is installed to allow up to 2,000 devices, up to 4 GB may be needed for

very large numbers of devices (1000 or more).

●1 GHz or greater Pentium-compatible processor (2 GHz recommended).

●2 GB disk space available.

●Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you

should have 1 GB of swap space.

●A GUI/Desktop environment must be installed on the server machine.

System Requirements

EPICenter Installation and Upgrade Guide 9

The EPICenter Server software requires the 1.6.0_10 Java runtime package, which is included in the

Server installation. No separate installation is needed.

NOTE

Additional disk space may be needed to hold alarm logs and other runtime data. The amount of space depends on

the number of devices and the number of traps and syslog messages generated by the managed devices.

The EPICenter Client. The system requirements for the EPICenter Client under Red Hat Enterprise Linux

are as follows:

●A monitor that supports at least 1024 x 768 resolution, and 16-bit color. Your system display settings

must be set for at least 65536 colors.

●512 MB RAM minimum (1 GB recommended).

●256 MB disk space available.

●Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you

should have 1 GB of swap space.

●A browser (Mozilla Firefox 1.5 or higher) is required to display reports and view the EPICenter

online Help.

Browser Requirements for Launching the EPICenter Client

The EPICenter Client is launched from a browser window. EPICenter uses signed applets: you will be

prompted to accept the security certificate from Extreme Networks the first time you try to launch the

applet.

NOTE

The Java Plug-In version 1.6.0_10 is required for the EPICenter client. If this version of the plug-in is not already

installed, you will be prompted to download it the first time you try to launch the EPICenter client.

Table 1 lists the browsers that are supported by the EPICenter 7.1 release. A browser is also required to

display EPICenter reports and the EPICenter online Help.

NOTE

For the Mozilla Firefox browser, you must install the Java plug-in, and then link it to the Firefox browser. See

“Configuring the Firefox Browser for the Java Plug-In” on page 31

Table 1: EPICenter 7.1 supported browsers

Platform Minimum Browser Configuration

Windows Internet Explorer™ 6.0 or higher, Mozilla Firefox 1.5 or

higher

Sun Solaris 10 Mozilla Firefox 1.5, 2.0, or 3.0

Red Hat Enterprise Linux version 5 Mozilla Firefox 1.5, 2.0 or 3.0

EPICenter Installation Overview

EPICenter Installation and Upgrade Guide10

Upgrading from Earlier Versions of EPICenter

If you have EPICenter 6.0 or 7.0 installed, you can migrate your database information to EPICenter 7.1

as part of the upgrade process. Follow the instructions for installing the EPICenter 7.1 release in

Chapter 3, “Installing the EPICenter 7.1 Server” or “Migrating the Database to EPICenter 7.1”. Also see

Chapter 5, “Upgrading the EPICenter Software” for additional upgrade information. Migration from

versions of EPICenter earlier than 6.0 is not supported.

NOTE

You cannot upgrade from a Beta Release of EPICenter 7.1. You must uninstall and re-install the EPICenter 7.1

software.

Upgrading EPICenter to a Service Pack Release

From time to time Extreme Networks may elect to release updates to the current EPICenter release as

Service Packs. Service Packs are minor releases that provide fixes for known problems from previous

releases.

A Service Pack is released as a patch release that integrates the Service Pack fixes into an existing

EPICenter installation. If you already have the EPICenter 7.1 software installed on your system when a

Service Pack is released, you can add the Service Pack fixes by installing the patch release. See

“Installing a Service Pack Release” on page 34 for installation instructions.

If you are still running the previous major release (that is, you are running EPICenter 5.1 and have not

yet upgraded to EPICenter 7.1 when an EPICenter 7.1 Service Pack is released) you can upgrade to the

EPICenter 7.1 Service Pack release by following the normal installation instructions, then applying the

Service Pack patch.

After you upgrade the EPICenter 7.1 Server to a Service Pack release, if any files are necessary to run

the EPICenter Client on your system, they are downloaded and installed automatically when you

launch the client.

Obtaining a License Key for the EPICenter Server

To log in to the EPICenter Server from an EPICenter Client, EPICenter must be configured with a valid

base license. Upgrades such as the Silver Upgrade or Gold Upgrade also require their own license keys.

The License Manager is a separate utility from the EPICenter Server installation. You can run the

License Manager at any time to add a key or upgrade an evaluation key to a permanent key. See

“Adding or Upgrading a License Key” on page 18.

EPICenter supports both permanent and evaluation licenses. An evaluation license allows you to run

the product for 30 days. A permanent license has no time limit. You can install the software without a

license key, but you cannot connect to it from an EPICenter Client. (If you install the product without a

license key, you can add the key later using the License Manager, as described in “Adding or

Upgrading a License Key” on page 18.)

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