Fiery E-41 Montage- und Wartungsanleitung
Color Controller E-41
Installation and Service Guide
A guide for service technicians
Replacement parts and specifications are
subject to change. For a current parts list,
contact your authorized service/support center.
Part Number: 45092155
September 27, 2010
© 2010 Electronics for Imaging, Inc.
This documentation is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in
any form or by any means for any purpose without express prior written consent from Electronics for Imaging, Inc. (“EFI”),
except as expressly permitted herein. Information in this documentation is subject to change without notice and does not
represent a commitment on the part of EFI. The documentation is further covered by “Legal Notices” distributed with this
product, which can be found on the User Documentation CD. The documentation may be provided in conjunction with EFI
Software (“Software”) and any other EFI product described in the documentation. The Software is furnished under license and
may only be used or copied in accordance with the terms of the EFI Software End User License Agreement, which can be
found in the “Legal Notices” distributed with this product.
CONTENTS 3
CONTENTS
PREFACE 9
E-41 customer media pack 9
About the documentation 10
Service documentation 10
Customer documentation 10
About this guide 11
About the illustrations in this guide 11
Terminology and conventions 12
Precautions 14
Creating an ESD safe environment 16
Tools you will need 18
INTRODUCTION 19
Features 19
How the E-41 operates 20
INSTALLATION 22
Installation sequence 22
Checking the customer site 24
Setting customer expectations 25
Unpacking the E-41 26
Connecting the E-41 28
Completing installation and starting up 31
CONTENTS
CONTENTS 4
USING THE E-41 32
Overview 32
Using the E-41 Control Panel 32
Buttons 33
Activity light 33
E-41 Control Panel Functions menu 34
Using the copier/printer display panel 35
Main tab 35
Job List tab 35
Tools tab 36
Scan tab 36
Fiery tab 37
Printable Info menu 38
Network Status LEDs 39
Starting, shutting down, restarting, and rebooting 40
Configuring a Static IP Address 41
SERVICE PROCEDURES 44
Overview 44
E-41 overview diagrams 45
Accessing internal components 49
Shutting down the system 49
Opening the E-41 51
Removing and replacing boards 56
Video board 56
User Interface Board assembly 58
CONTENTS 5
Motherboard 61
Removing the motherboard 61
Replacing the motherboard 65
Verifying new motherboard installation and transferring options 70
Replacing parts on the motherboard 77
DIMMs 77
CPU 79
Battery 84
Clearing the CMOS 85
Jumpers 85
Fan 86
Power supply 87
Hard disk drive 91
Switch bank assembly 97
DVD drive 101
Restoring and verifying functionality after service 104
SYSTEM AND USER SOFTWARE 105
Overview 105
Before you install system software 105
Installing system and user software 107
Backing up and restoring the E-41 Setup Configuration 110
Updating E-41 system and user software 111
Before updating the E-41 111
System Updates 112
Check for Product Updates (Software Downloads Site) 118
CONTENTS 6
TROUBLESHOOTING 120
Troubleshooting process 120
Preliminary on-site checkout 121
Checking external connections 122
Checking internal components 123
Inspecting the system 124
Normal startup sequence 129
Error messages and conditions 130
Diagnostic tools 142
Video board diagnostics 142
Test E-mail 143
SPECIFICATIONS 144
Hardware features 144
Physical specifications 144
Networking and connectivity 145
User software 145
Safety and emissions compliance 145
SERVICING THE E-41 WITH FURNITURE 146
Procedures 146
INDEX 157
LIST OF FIGURES 7
LIST OF FIGURES
FIGURE 1: Printing system 19
FIGURE 2: E-41 functional diagram 21
FIGURE 3: Summary of installation steps and references 23
FIGURE 4: E-41 shipping contents 27
FIGURE 5: Affixing the decal to the copier/printer 27
FIGURE 6: E-41 connections 28
FIGURE 7: Straight-through and crossover Ethernet cables 29
FIGURE 8: E-41 Control Panel 32
FIGURE 9: Front and back panels 45
FIGURE 10: Back panel and internal side view 46
FIGURE 11: Exploded view of E-41 components 47
FIGURE 12: Power and data cable connections in the E-41 48
FIGURE 13: Removing/replacing the side panels 52
FIGURE 14: Removing/replacing the front panel 53
FIGURE 15: Removing/replacing the top panel 54
FIGURE 16: Diagram of the video board 56
FIGURE 17: Diagram of the User Interface Board (front and back) 58
FIGURE 18: Removing/replacing the User Interface Board 59
FIGURE 19: Removing/replacing the UIB buttons 60
FIGURE 20: Diagram of the E-41 motherboard 62
LIST OF FIGURES
LIST OF FIGURES 8
FIGURE 21: Removing the motherboard 64
FIGURE 22: Connecting the dongle 71
FIGURE 23: Motherboard DIMM sockets 77
FIGURE 24: Releasing a DIMM 78
FIGURE 25: CPU cooling assembly 79
FIGURE 26: Removing/replacing the CPU 81
FIGURE 27: Inspecting the cooling assembly pins on the underside of the motherboard 83
FIGURE 28: Motherboard battery 84
FIGURE 29: Removing the fan 86
FIGURE 30: Removing/replacing the power supply 89
FIGURE 31: E-41 HDD 92
FIGURE 32: Removing/replacing the HDD bracket 93
FIGURE 33: Removing/replacing the HDD from/in the HDD bracket 94
FIGURE 34: Component Sled with switch bank assembly 97
FIGURE 35: Removing/replacing the Component Sled from the chassis 98
FIGURE 36: Removing/replacing the switch bank assembly 99
FIGURE 37: E-41 DVD drive 101
FIGURE 38: Removing/replacing the DVD drive 102
FIGURE 39: Troubleshooting the system 120
FIGURE 40: E-41 external cable connections 122
FIGURE 41: Normal startup sequence 129
FIGURE 42: E-41 installed on the furniture 146
PREFACE 9
PREFACE
The Installation and Service Guide is intended for authorized E-41 and copier/printer service
technicians installing or servicing the Color Controller E-41. If you are not an authorized
service technician, do not attempt to install or service the Color Controller E-41. Electronics
for Imaging, Inc. does not warrant the performance of the server if it is installed or serviced by
non-authorized personnel.
NOTE: The term “E-41” is used throughout this guide to refer to the Color Controller E-41.
The term “copier/printer” is used throughout this guide to refer to the Pro C901/C901S.
E-41 customer media pack
The E-41 customer media pack contains the following:
• System Software media (for service use only; multiple languages; includes the
Microsoft Windows XP Pro for Embedded Systems operating system software
and Fiery Server Software)
•UserSoftwaremedia
• Ricoh PCL Driver CD
• Fiery Options Utility (for service use only)
• Fiery Clone Tool (for service use only; includes documentation)
• User Documentation CD
•PrintedWelcome document
•PrintedSecure Erase Administration Guide
•PrintedRelease Notes
•Otherdocumentation
PREFACE 10
About the documentation
The documentation for the E-41 is described in the following sections.
Service documentation
The scope of the Installation and Service Guide is limited to describing how to install E-41
hardware and system software and how to service and troubleshoot the E-41. The
Troubleshooting chapter focuses on the individual components of the E-41 hardware, as well
as the E-41 connection to the network and copier/printer.
Details about the copier/printer, network, remote computers, software applications,
and Microsoft Windows operating system software are beyond the scope of this guide.
For details about the content, terminology, and conventions of this guide, see the sections
beginning on page 11.
Customer documentation
Customer documentation (also known as “user documentation”) is designed primarily
for users and administrators. It also contains information that may be useful to service
technicians; therefore, cross-references to the customer documentation are included in the
Installation and Service Guide.
Service technicians can obtain user documentation from the User Documentation CD.
Client users can obtain user documentation by using a Web browser to download
documentation files from the E-41. The documents are provided as Adobe Acrobat PDF
(Portable Document Format) files, which are indexed and cross-referenced. In addition, some
E-41 utilities (such as Command WorkStation) offer built-in Help.
For a complete description of the E-41 user documentation, see Welcome on the User
Documentation CD.
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