Fujitsu AS G18KMTA Series Original Betriebsanleitung

SPLIT TYPE

ROOM AIR CONDITIONER

WALL MOUNTED type

Models Indoor unit Outdoor unit

AS*G18KMTA

AS*G24KMTA

RSG18KMTA

RSG24KMTA

AO*G18KMTA

AO*G24KMTA

ROG18KMTA

ROG24KMTA

INVERTER

SERVICE

INSTRUCTION

2 . TROUBLE SHOOTING

WALL MOUNTED type

INVERTER

02-01

2-1 ERROR DISPLAY

2-1-1 INDOOR UNIT AND WIRED REMOTE CONTROLLER DISPLAY

Please refer the flashing pattern as follows.

The OPERATION, TIMER and ECONOMY lamps operate as follows according to the error contents.

Manual auto switch error

Room temp. sensor error

Indoor unit PCB model

information error

Wired remote controller

communication error

Error Contents

Continuous

4 times

Continuous

2 times

3 times

5 times

Continuous2 times1 time

Continuous1 time1 time

Trouble

shooting

(Green)

(Orange)

(Green)

1 time

Serial communication error

3 times2 times

Combination error

Indoor unit fan motor error

Indoor unit Heat Ex. Middle temp.

sensor error

Continuous

4 times 2 times Continuous

Continuous

1 time5 times

Outdoor unit main PCB model

information error 2 times6 times

3 times6 times

Continuous

4 times

7 times

6 times

1 time

Continuous

7 times 3 times

Continuous

7 times 4 times

Continuous

PFC circuit error

Inverter error

Discharge temp. sensor error

Outdoor unit Heat Ex. liquid temp.

sensor error

Outdoor temp. sensor error

1, 2

Continuous

8 times 4 times

Current sensor error Continuous

Continuous

5 times

9 times

7 times

Compressor rotor position

detection error

Outdoor unit fan motor error

Continuous

4 times9 times

Continuous

9 times 9 times

4-way valve error

1 time10 times

Discharge temp. error

Trip detection

Continuous

5 times6 times

Trip terminal L error

Indoor Unit Display Wired Remote

Controller

Display

7 times 2 times Continuous

Compressor temp. sensor error 1572

Continuous

6 times8 times

High pressure switch error 86

Continuous

3 times10 times

Compressor temp. error A3

[ ] [ ] [ ]

OPERATION TIMER ECONOMY

2.TROUBLESHOOTING

*: On; Connection information with router is available, Off; Connection information with router is unavailable.

Communication Error

(”Trou. 29” and “Trou. 32” are simultaneous Error)

Trouble

shooting

Error Contents

Wireless LAN adapter Indicator

LED (Orange)

Network Communication Error

(Communication Error of between

Wireless LAN Router to CLOUD)

External Communication Error

(Communication Error of between

IndoorUnit to Wireless LAN adapter)

On or Off *

Internet

Indoor unit

Controller PCB

Parts :

Wireless LAN

adapter

Wireless

LAN router

CLOUD Mobile App

(Mobile device)

Outdoor unit

2-1-2 WIRELESS LAN INDICATOR DISPLAY

1.WIRELESS LAN CONTROL system layout

2.NAME OF PARTS

3.WIRELESS LAN ADAPTER INDICATOR

Please refer the flashing pattern as follows.

W-LAN LED (orange) operate as follow according to the error contents.

Flashing slow

On/Off=7sec/2sec 35

Error Code

No Error

Network Communication Error

(Communication Error of between

Wireless LAN Router to Wireless LAN adapter)

Flashing slow

On/Off=7sec/2sec No Error

Wireless LAN adapter Non-Energized 36

02-02

Wireless LAN label

Connection port

MAC:

SSID :AP-WF -

PIN:

Wireless LAN adapter

On or Off *

Error Name

2-1-3 MOBILE APP DISPLAY ( For AIR CONDITIONER )

1.ERROR DISPLAY

If there is an abnormality on the air conditioning, you will see is as follows.

When you tap the "Error button” on the home screen, Error Code and Error Name is displayed.

For Android

For iOS

Error button

Error code

Error Name

Error code

Error button

2.ERROR CODE

Error message Error Code Trouble

shooting

11.1/ 11.2

11.3/11.4

Combination error

12.1

18.1

32.1

Manual auto switch error 35.1 5

Room temp. sensor error 41.1

42.2

Indoor unit Heat Ex. Middle temp. sensor error 7

51.1/ 51.2

62.1/ 62.2

63.1/ 63.2

64.1/ 64.3

64.4/ 64.8

65.3

74.1

84.1

94.1

86.4

97.3

99.1

A1.1

Discharge temp. sensor error

Trip terminal L error

71.1

Outdoor unit Heat Ex. liquid temp.sensor error

Outdoor temp. sensor error

73.3

95.1/ 95.3

Discharge temp. error

Outdoor unit fan motor error

4-way valve error

1-1

1-2

Indoor unit fan motor error

Outdoor unit main PCB model information error

Inverter error

PFC circuit error

Compressor rotor position detection error

Current sensor error

Trip detection

High Pressure Switch Error

02-03

Serial communication error

(Serial Reverse Transfer Error)

Serial communication error

(Serial Forward Transfer Error)

Wired remote controller communication error

Indoor unit PCB model information error

Error messages Error messages

2-1-4 MOBILE APP DISPLAY ( In Wireless LAN Control system )

1.ERROR DISPLAY

If there is an abnormality on the Wireless LAN control system, you will see is as follows.

Error messages will disappear at 5 seconds. Then return to normal display.

For Android For iOS

2.ERROR MESSAGES LIST

02-04

Mobile app errors

Registration Errors (For Android)

Error messages

Wi-Fi must be enabled

to set up new device

The user has disabled

Wi-Fi on their mobile

device.

Enable Wi-Fi from the Android

setting.

We weren’t able to sign

you onto null. Please

go to the Wi-Fi settings

and join the network

from there.

Return to the app

when you’re done.

The mobile device

and air conditioner are

connected to different

Wi-Fi networks when

attempting to register.

Connect the mobile device

to the same network as the

air conditioner, then retry the

registration.

Could not connect

to the device at this

time. Please reset the

device and try again.

The air conditioner is

not connected to Wi-Fi.

Check if the router connected to

the air conditioner has internet

access. (You can check by

connecting the mobile device

to the router, then opening the

website.) If there is no access,

connect the router to the internet.

Mobile device is not

connected to the same

network as the air

conditioner.

Connect the mobile device

to the same network as the

air conditioner, then retry the

registration.

The device failed to

connect with service.

Your internet access

may be down or

blocking requests to

the service.

Check if the router connected to

the air conditioner has internet

access. (You can check by

connecting the mobile device

to the router, then opening the

website.) If there is no access,

connect the router to the internet,

then retry the registration.

Causes Solutions

Could not register the

device. Make sure the

device is ready for

registration.

The air conditioner is

not connected to the

router.

Enter the Wi-Fi setting on the

mobile device, then check if the

SSID of the air conditioner

(AP-WF - )

is connected. If the air

conditioner is connected, retry

the registration.

The router the

air conditioner is

connected to, has no

internet access.

Check if the router connected to

the air conditioner has internet

access. (You can check by

connecting the mobile device

to the router, then open the

website.) If there is no access,

connect the router to the internet,

then retry the registration.

The air conditioner

is already registered.

If there is a mobile device that

has already been registered to

the air conditioner, unregister

by using the registered mobile

device. Retry the registration

with the mobile device you wish

to register.

If you do not own the mobile

device registered to the air

conditioner (lost, property of

previous owner, etc.), please

ask your maker service

to unregister the mobile device.

Please notify the MAC address

of the WLAN adapter as written

on the Wireless LAN label.

* If the problem persists even if the all of the above is

conducted, please contact your dealer or authorized

service personnel. When asking for advice, please notify

the MAC address of the WLAN adapter as written on the

Wireless LAN label.

Occurs when

pairing is executed,

when the user

erroneously enter the

SSID of the adapter.

Enter the SSID literally.

(Uppercase and lowercase letters

also match)

Please ensure your air

conditioner is ready to

pair, and that you have

entered its SSID and

password correctly.

Error messages Causes Solutions

02-05

You need an internet

connection to add new

devices.

The user has disabled

Wi-Fi on their mobile

device.

Enable Wi-Fi from the iOS

setting.

Could not register

same LAN device.

Make sure both

devices are in the

same LAN and try

again to register.

The mobile device

and air conditioner are

connected to different

Wi-Fi networks when

attempting to register.

Connect the mobile device

to the same network as the

air conditioner, then retry the

registration.

No registrable device

was found. Make

sure Wi-Fi setup

was successful. This

method only works if

the Wi-Fi was recently

performed.

The air conditioner is

not connected to Wi-Fi.

Check if the router connected to

the air conditioner has internet

access. (You can check by

connecting the mobile device

to the router, then opening the

website.) If there is no access,

connect the router to the internet.

Mobile device is not

connected to the same

network as the air

conditioner.

Connect the mobile device to

the same network as the air

conditioner, then tap register

button.

Could not register the

device. Make sure the

device is ready for

registration.

The air conditioner is

not connected to the

router.

Enter the Wi-Fi setting on the

mobile device, then check if the

SSID of the air conditioner

(AP-WF - )

is connected. If the air

conditioner is connected, retry

the registration.

Registration Errors (For iOS)

Error messages Causes Solutions

02-06

Could not register the

device. Make sure the

device is ready for

registration.

The router the

air conditioner is

connected to, has no

internet access.

Check if the router connected to

the air conditioner has internet

access. (You can check by

connecting the mobile device

to the router, then opening the

website.) If there is no access,

connect the router to the internet,

then retry the registration.

The air conditioner is

already registered.

* If the problem persists even if the all of the above is

conducted, please contact your dealer or authorized

service personnel. When asking for advice, please notify

the MAC address of the WLAN adapter as written on the

Wireless LAN label.

If there is a mobile device that

has already been registered to

the air conditioner, unregister

by using the registered mobile

device. Retry the registration

with the mobile device you wish

to register.

If you do not own the mobile

device registered to the air

conditioner (lost, property of

previous owner, etc.), please

ask your maker service

to unregister the mobile device.

Please notify the MAC address

of the WLAN adapter as written

on the Wireless LAN label.

Error messages Causes Solutions

02-07

Occurs when

pairing is executed,

when the user

erroneously enter the

SSID of the adapter.

Enter the SSID literally.

(Uppercase and lowercase letters

also match)

Please ensure your air

conditioner is ready to

pair, and that you have

entered its SSID and

password correctly.

The router the

air conditioner is

connected to, has no

internet access.

Check if the router connected to

the air conditioner has internet

access. (You can check by

connecting the mobile device

to the router, then opening the

website.) If there is no access,

connect the router to the internet.

The air conditioner is

not connected to the

router.

Check the W-LAN LED indicators

on the air conditioner. If the

W-LAN LED lamp is flashing or

off, please check the

TROUBLESHOOTING “State of

the Wireless LAN indicators”.

General Errors (For Android)

No connectivity to Wi-

Fi or the cloud. Please

check your network

connection.

The mobile device has

no internet access.

Connect the mobile device to the

internet.

An error occurred

while trying to update

your profile. Please try

again later.

Device is offline and

cannot be modified.

Error messages Causes Solutions

02-08

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