GarrettCom DynaStar DS2000-TS Service-Handbuch

PartNumber: 4-62-0111-00Rev AA

Guide

GarrettCom,Inc.

25 Commerce Way #1

North Andover, MA 01845

Phone: 978.688.8807

Fax: 978.688.8771

DynaStar2000

(DS2000-TS)

Secure TerminalServer

Administrator's

$25.00 USD

DS2000-TS Administrator’s Guide

ECLARATIONS

OCUMENT

OTICE

This manual may not be reproduced or disclosed in wholeor in part by any means without the written consent of Dymec,

Inc. DynaStar is a trademark of Dymec, Inc. All other trademarks mentioned in this document are the property of their

respective owners.

This document has been prepared to assist users of equipment manufactured by Dymec, Inc., and changes are made

periodically to the information in this manual. Such changes are published in Software Release Notices. If you have

recently upgraded your software, carefully note those areas where new commands or procedures have been added. The

material contained in this manual is supplied without any warranty of any kind. Dymec, Inc. therefore assumes no

responsibility and shall incur no liability arising from the supplying or use of this document or the material contained in it.

Rights

Except as set forth in the Software License Agreement, Dymec, Inc. makes no representation that software programs and

practices described herein will not infringe on existing or future patent rights, copyrights, trademarks, trade secrets or

other proprietary rights of third parties and Dymec, Inc. makes no warranties of any kind, either express or implied, and

expressly disclaims any such warranties, including but not limited to any implied warranties of merchantability or fitness

for a particular purpose and any warranties of non infringement. The descriptions contained herein do not imply the

granting of licenses to make, use, sell, license or otherwise transfer Dymec, Inc. products described herein. Dymec, Inc.

disclaims responsibility for errors which may appear in this document, and it reserves the right, in its sole discretion and

without notice, to make substitutions and modifications in the products and practices described in this document.

Part Number Information

CD (pdf) Version Part Number: 4-62-0111-00 Rev AA

Revision History

Release Date Document

Revision Software

Release Change Note

Dec 2005 AA 7.2 New product release, Hardware and

Software

DECLARATIONS

Warranty

DS2000-TS Administrator’s Guide

ARRANTY

Dymec, Inc. warrants equipment manufactured by it to be free from defects in materials and workmanship for a period of

one (1) year from date of shipment. If within the warranty period the purchaser discovers such item was not as warranted

above and promptly notifies Dymec, Inc. in writing, Dymec, Inc. shall repair or replace the items atthe company'soption.

This warranty shall not apply to: (a) equipment not manufactured by Dymec, Inc.; (b) equipment which shall have been

repaired or altered by anyone other than Dymec, Inc.; (c) equipment which shall have been subjected to negligence,

accident, or damage by circumstances beyond Dymec, Inc. control, or to improper operation, maintenance or storage, or

to other than normal use or service. With respect to equipment sold but not manufactured by Dymec, Inc., the warranty

obligation of Dymec, Inc. shall, in all aspects, conform and be limited to the warranty actually extended to Dymec, Inc. by

its supplier.

The foregoing warranties do not cover reimbursement for labor, transportation, removal, installation, or other expenses

that may be incurred in connection with repair or replacement.

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND

IMPLIED WARRANTIES EXCEPT WARRANTIES OF TITLE, INCLUDING, BUT NOT LIMITED TO,

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

IMITATION

IABILITY

Anything to the contrary herein contained notwithstanding, Dymec, INC., ITS CONTRACTORS AND SUPPLIERS

OF ANY TIER, SHALL NOT BE LIABLE IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE OR

STRICT LIABILITY) OR OTHERWISE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR

CONSEQUENTIAL DAMAGES WHATSOEVER. The remedies of the purchaser set forth herein are exclusive where

so stated and the total cumulative liability of Dymec, Inc. its contractors and suppliers of any tier, with respect to this

contract or anything done in connection therewith, such as the use of any product covered by or furnished under the

contract, whether in contract, in tort (including negligence or strict liability) or otherwise, shall not exceed the price of the

product or part on which such liability is based.

Unless otherwise agreed to in writing by an authorized official of Dymec, Inc., products sold hereunder are not intended

for use in or in connection with a nuclear facility or activity. If so used, Dymec, Inc. disclaims all liability for nuclear

damage, injury or contamination, and purchaser shall indemnify Dymec, Inc. against any such liability, whether as a result

of breach of contract, warranty, tort (including negligence) or otherwise.

DECLARATIONS

Patents

DS2000-TS Administrator’s Guide

iii

ATENTS

As to equipment proposed and furnished by Dymec, Inc., Dymec, Inc. shall defend any suit or proceeding brought against

purchaser so far as based on a claim that said equipment constitutes an infringement of any patent of the United States, if

notified promptly in writing and given authority, information, and assistance at Dymec, Inc.'s expense for the defense of

the claim. In event of a final award of costs and damages from such a suit, Dymec, Inc. shall pay such award. In event the

use of said equipment by purchaser is enjoined in such a suit, Dymec, Inc. shall, at its own expense, and at its sole option

either (a) procure for purchaser the right to continue using equipment, (b) modify said equipment to render it non-

infringing, (c) replace said equipment with non-infringing equipment, or (d) refund the purchase price (less depreciation)

and transportation and installation costs of said equipment. Dymec, Inc. will not be responsible for any compromise or

settlement made without its written consent. The foregoing states the entire liability of Dymec, Inc. for patent

infringement, and in no event shall Dymec, Inc. be liable if the infringement charge is based on the use of Dymec, Inc.

equipment for a purpose other than that for which it was sold by Dymec, Inc. As to any equipment furnished by Dymec,

Inc. to purchaser and manufactured in accordance with designs proposed by purchaser, purchaser shall indemnify Dymec,

Inc. against any award made against Dymec, Inc. for patent, trademark, or copyright infringement.

ETURN

QUIPMENT

No equipment may be returned without purchaser first obtaining Dymec, Inc.'s written Return Material

Authorization (RMA).

Equipment accepted for credit, not involving a Dymec, Inc. error, shall be subject to all the terms of the original purchase

contract and to a service charge. Returned equipment must be of current manufacture, unused, and in reasonable

condition, securely packed to reach Dymec, Inc. without damage, shippedF.O.B. Dymec, Inc. facility with transportation

charges paid, and labeled with Return Material Authorization (RMA) number. Any cost incurred by Dymec, Inc. to put

equipment in first class condition will be charged to purchaser.

OMPLIANCE

OTICES

FCC Part 15

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) Thisdevice

may not cause harmful interference, and (2) this device must accept any interference received, including interference that

may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15

of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful interference in which casethe

user will be required to correct the interference at his/her own expense.

Changes or modifications could void theuser’s authority to operate the equipment. The user is cautioned not to change or

modify this product.

DECLARATIONS

Safety

DS2000-TS Administrator’s Guide

ACTA TIA/EIA IS-968A (Formerly FCC Part 68)

This equipment complies with ACTA TIA/EIA IS-968A rules. On the device is a label that contains, among other

information, the FCC registration number for this equipment. If requested, this information must be provided to the

telephone company. (Note: REN [Ringer Equivalence Number] does not apply to this equipment.)

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the

operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make

necessary modifications to maintain uninterrupted service.

IC CS03 (Indu try Canada)

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the

interference-causing equipment entitled “Digital Apparatus”, ICES-003 of the department of Communications (Cet

appareil numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de Class A prescrites

dans la norme sur le materiel brouilleur: “Appareils Numériques”, NMB-003 édictée par le ministre des

Communications).

EN55022

Warning: This is a Class A product. In a domestic environment this product may cause radio interference, in which case

the user may be required to take adequate measures.

AFE

WARNING: Service to this unit can be made only by factory authorized personnel. Failure to observethis caution can

result in malfunction to the unit as well as electrocution to personnel.

Avertissement: Cet appareil ne peut être examiné ou réparé que par un employé autorisé du fabricant. Si cette consigne

n’est pas respectée, il y a risque de panne et d’électrocution.

Vo rs ic h t: Dieses Gerät darf nur durch das bevollmächtigte Kundendienstpersonal der fabrik instandgehalten werden. Die

Nichtbeachtung dieser Vorschrift kann zu Fehlfunktionen des Gerätes führen und das Personal durch Stromschläge

gefährden.

DECLARATIONS

Safety

DS2000-TS Administrator’s Guide

Service Personnel Warning

The DYNASTAR 1500 may be AC or DC powered. Remove all power connections atthecircuit panel before removing the

unit.

The installation of this product must comply with all applicable codes and practices specified by the country,city, and

operating company in which it is installed.

Conformité UL (E.-U. et Canada)

Dans le cas des unités devant fonctionner sous 120 V c.a., utilisez un cordon d’alimentation homologue UL constitué au

minimum d’un cordon de calibre 14 AWG (0,83 mm3) de type SVT ou SJT à trois conducteurs d’une longueur maximale

de 15 pieds muni d’une prise à lames parallèles avec mise à la terre et pouvant supporter 15 A à125 V. Dans le cas des

unités devant fonctionner sous 250 V c.a. conformément aux normes internationales, utilisez un cordon d’alimentation

homologue UL constitué au minimum d’un cordon de calibre 14AWG (0,83 mm3) muni d’une prise avec mise à la terre

pouvant supporter 15 A à 240 V, marqué HAR et conforme aux normes de securité en vigueur dans le pays où le materiel

doit être utilisé.

Grounding

This equipment is equipped with an external grounding bolt (#10/32 UNF-2B). All units requiring grounding, use a

grounding wire a minimum size of 14 AWG at a maximum length of five feet. The ground lug bolt should be torqued to 32

inch pounds.

Industry Canada Warnings Avis d’Industrie Canada

Notice:

Before installing this equipment, users should ensure that it is

permissible to be connected to the facilities of the local

telecommunications company. The equipment must also be

installed using an acceptable method of connection. The

customer should be aware that compliance with the above

conditions may not prevent degradation of service in some

situations.

Repairs to certified equipment should be coordinated by a

representative designated by the supplier. Any repairs or

alterations made by the user to this equipment, or equipment

malfunctions, may give the telecommunications company

cause to request the user to disconnect the equipment.

Avis:

Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est

permis de le raccorder aux installations de l’entreprise locale

de télécommunication. Le matériel doit également être installé

en suivant une méthode acceptée de raccordement.L’abonné

ne doit pas oublier qu’il est possible que la conformité aux

conditions énoncées ci-dessus n’empêche pas la dégradation

du service dans certaines situations.

Les réparations de matériel homologué doivent être

coordonnées par un représentant désigné par le fournisseur.

L’entreprise de télécommunications peut demander à

l’utilisateurde débrancher un appareil à la suite de réparations

ou de modifications effectuées par l’utilisateur ou à cause de

mauvais fonctionnement.

Users should ensure for their own protection that the electrical

ground connections of the power utility, telephone lines, and

internal metallic water pipe system, if present, are connected

together. The precaution may be particularly important in rural

areas.

Pour sa propre protection, l’utilisateur doit s’assurer que tous

les filsde mise à la terre de la source d’énergie électrique, des

lignes téléphoniques et descanalisations d’eau métalliques,s’il

y en a, sont raccordés ensemble. Cette précaution est

particulièrement importante dans les régions rurales.

DECLARATIONS

Contacting Dymec

DS2000-TS Administrator’s Guide

ONTACTING

YMEC

By Mail:

Dymec, Inc.

25 Commerce Way #1

North Andover, MA 01845

Telephone:

978.688-8807

Fax:

978.688-8771

Website:

www.dymec.com

Email:

support@dymec.com

Customer support representatives are available during normal business hours, 8 - 5pm EST.

DS2000-TS Administrator’s Guide

vii



ECLARATIONS

Document Notice .................................................................................................................................................................................. i

Copyright ................................................................................................................................................................................ i

Rights ....................................................................................................................................................................................... i

Part Number Information .................................................................................................................................................... i

Revision History .................................................................................................................................................................... i

Warranty ................................................................................................................................................................................................. ii

Limitation Of Liability ......................................................................................................................................................................... ii

Patents ................................................................................................................................................................................................... iii

Return Of quipment ......................................................................................................................................................................... iii

Compliance Notices ............................................................................................................................................................................ iii

FCC Part 15 .......................................................................................................................................................................... iii

ACTA TIA/ IA IS-968A (Formerly FCC Part 68) ...................................................................................................... iv

IC CS03 (Industry Canada) ................................................................................................................................................ iv

N55022 ............................................................................................................................................................................... iv

Safety ...................................................................................................................................................................................................... iv

Service Personnel Warning ................................................................................................................................................. v

Conformité UL ( .-U. et Canada) ..................................................................................................................................... v

Grounding ............................................................................................................................................................................. v

Contacting Dymec ............................................................................................................................................................................... vi

REFACE

About This Manual ..............................................................................................................................................................................xi

Conventions ......................................................................................................................................................................................... xii

Related Documents ............................................................................................................................................................................ xii

Web Access .......................................................................................................................................................................................... xii

Comments ............................................................................................................................................................................................ xii

HAPTER

DYNASTAR 2000 SECURE TERMINAL SERVER

RODUCT

VERVIEW

1.1 Principal Features And Benefits ..........................................................................................................................................1-1

1.2 Terminal Server Overview ...................................................................................................................................................1-2

1.2.1 Local Terminal Server..........................................................................................................................................1-2

1.2.2 Reverse Terminal Server ......................................................................................................................................1-3

1.2.3 Back-to-Back Terminal Server ............................................................................................................................1-3

1.3 IP Routing ..............................................................................................................................................................................1-3

1.4 DS2000-TS Management Features .....................................................................................................................................1-4

1.4.1 DynaStar Supervisor .............................................................................................................................................1-4

1.4.2 L Ds and Alarms .................................................................................................................................................1-4

1.4.3 SNMP and MIBs ..................................................................................................................................................1-4

1.4.4 Security ...................................................................................................................................................................1-4

CONTENTS

DS2000-TS Administrator’s Guide

viii

HAPTER

2: S

UPERVISOR

VERVIEW

2.1 Supervisor .............................................................................................................................................................................. 2-1

2.2 Universal Commands For Supervisor Menu Navigation ............................................................................................... 2-1

2.2.1 Command Notation ............................................................................................................................................ 2-1

2.2.2 Navigation ............................................................................................................................................................. 2-2

2.2.3 Saving Changes..................................................................................................................................................... 2-2

2.3 Accessing the D naStar Supervisor ................................................................................................................................... 2-3

2.3.1 Accessing the S stem Operator Console......................................................................................................... 2-3

2.3.2 Logging In ............................................................................................................................................................. 2-4

2.4 Supervisor Menus ................................................................................................................................................................. 2-5

2.4.1 Port Menus ............................................................................................................................................................ 2-7

2.4.2 Network Menus ................................................................................................................................................... 2-9

2.4.3 S stem Menus ....................................................................................................................................................... 2-9

2.4.4 Securit Menus ................................................................................................................................................... 2-11

HAPTER

3: C

ONFIGURATION

ASICS

3.1 Terminal Server Configuration Example .......................................................................................................................... 3-1

3.1.1 Assigning an IP Address to the S stem for Terminal Server Functionalit ............................................... 3-2

3.1.2 Configure the Serial Ports for Terminal Server............................................................................................... 3-3

HAPTER

4: T

ROUBLESHOOTING AND

OFTWARE

AINTENANCE

4.1 Troubleshooting .................................................................................................................................................................... 4-1

4.1.1 Port ......................................................................................................................................................................... 4-1

4.1.2 Network ................................................................................................................................................................. 4-2

4.1.3 Buffer Usage ......................................................................................................................................................... 4-2

4.2 Boot Process .......................................................................................................................................................................... 4-3

4.3 Initializing an IP Address .................................................................................................................................................... 4-4

4.4 Software Maintenance .......................................................................................................................................................... 4-5

4.4.1 FTP Commands ................................................................................................................................................... 4-6

4.4.2 TFTP Commands ................................................................................................................................................ 4-7

4.4.3 Creating a Compressed Configuration File...................................................................................................... 4-7

4.4.4 Placing a Compressed Configuration File on a

DS2000-TS

........................................................................ 4-9

4.4.5 Placing a Software Load on a

DS2000-TS

.................................................................................................... 4-10

4.4.6 Reinitializing the S stem ................................................................................................................................... 4-11

4.4.7 Deleting Files from the

DS2000-TS

.............................................................................................................. 4-12

PPENDIX

A: P

ORT

UNCTIONS

A.1 Port Menus ............................................................................................................................................................................A-2

A.1.1 Functions for Port n Menu ................................................................................................................................A-3

A.2 Configuration ........................................................................................................................................................................A-5

A.2.1 Ethernet Port Configuration ..............................................................................................................................A-5

A.2.2 As nc Port Configuration ...................................................................................................................................A-6

A.2.3 Virtual PAD Configuration ................................................................................................................................A-9

A.2.4 Console Port Configuration ............................................................................................................................ A-10

A.3 Statistics ............................................................................................................................................................................... A-12

A.3.1 Ethernet Port Statistics .................................................................................................................................... A-12

A.3.2 Serial Port Statistics .......................................................................................................................................... A-14