Gatekeeper Systems G4-304SD1a Montage- und Bedienungsanleitung

G4-304SD1a

User Manual & Install Guide

Document Ref. No. : DN2981

Version No. : 1.0.0

Document Date : 19th July 2017

Fleet Safety, Security and Tracking Solutions

G4-304SD1a User Manual & Install Guide

Table of Contents

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TABLE OF CONTENTS

GLOSSARY............................................................................................................................................ 5

1INTRODUCTION ........................................................................................................................... 7

1.1 WELCOME TO YOUR NEW G4-304SD1A.................................................................................................................7

1.2 IMPORTANT SAFETY AND HANDLING INFORMATION ................................................................................................7

2YOUR G4-304SD1 AT A GLANCE ................................................................................................. 9

2.1 TAKE A TOUR.................................................................................................................................................................9

2.2 WHAT’S INCLUDED .................................................................................................................................................... 11

2.3 SD CARD –OVERVIEW.............................................................................................................................................. 12

2.4 GPS............................................................................................................................................................................. 12

3GETTING STARTED ..................................................................................................................... 13

3.1 LEARNING HOW TO NAVIGATE................................................................................................................................. 13

3.1.1 Using the IR Remote Control.................................................................................................................... 14

3.1.2 Using the Trackball Mouse....................................................................................................................... 16

3.1.3 Using the Interactive Control Display (ICD2)...................................................................................... 18

3.2 GUIDE TO COMMON NAVIGATION ACTIONS.......................................................................................................... 20

3.3 THE G4-304SD1A STARTUP SCREEN LAYOUT....................................................................................................... 23

3.4 VIEWING LIVE VIDEO ................................................................................................................................................. 24

3.5 QUICK VIEW OF SYSTEM STATUS INFORMATION.................................................................................................... 26

3.6 LOGGING INTO THE SYSTEM...................................................................................................................................... 29

3.7 UNDERSTANDING THE MAIN MENU ........................................................................................................................ 31

4BASIC SYSTEM QUICK START .................................................................................................... 33

4.1 STEP 1: POWERING UP THE G4-304SD1A............................................................................................................. 33

4.2 STEP 2: CONNECTING YOUR NAVIGATION DEVICE................................................................................................. 33

4.3 STEP 3: LOGGING IN AND ACCESSING SYSTEM CONFIGURATION......................................................................... 34

4.4 STEP 4: SETTING THE DATE AND TIME ..................................................................................................................... 37

4.5 STEP 5: SETTING THE VEHICLE IDENTITY INFORMATION......................................................................................... 38

4.6 STEP 6: SETTING BASIC PREFERENCES...................................................................................................................... 39

4.7 STEP 7: SETTING UP AUTHORISED USERS ............................................................................................................... 40

4.8 STEP 8: SETTING UP RECORDING ............................................................................................................................. 41

4.9 STEP 9: SETTING UP IP CAMERAS ............................................................................................................................ 44

4.10 STEP 10: FINISH ......................................................................................................................................................... 44

5VIEWING RECORDED DATA....................................................................................................... 45

5.1 USING THE PLAYBACK FEATURE ................................................................................................................................ 45

5.2 USING REC SEARCH ................................................................................................................................................... 48

5.3 USING LOG SEARCH .................................................................................................................................................. 57

6CONFIGURING THE G4-304SD1A.............................................................................................. 62

6.1 QUICK REFERENCE TO CONFIGURATION MENU SYSTEM ....................................................................................... 62

6.2 NAVIGATING THE CONFIGURATION MENUS ........................................................................................................... 62

6.3 BASIC SETTINGS ......................................................................................................................................................... 66

6.3.1 Regist Info....................................................................................................................................................... 67

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6.3.2 Time Setup...................................................................................................................................................... 69

6.3.3 Startup ............................................................................................................................................................. 73

6.3.4 User Setup....................................................................................................................................................... 76

6.3.5 Network........................................................................................................................................................... 78

6.3.6 Application ..................................................................................................................................................... 85

6.4 SURVEILLANCE SETTINGS........................................................................................................................................... 86

6.4.1 Live View ......................................................................................................................................................... 86

6.4.2 Record .............................................................................................................................................................. 92

6.4.3 IPC Setup.......................................................................................................................................................103

6.5 COLLECTION SETTINGS............................................................................................................................................105

6.5.1 General ..........................................................................................................................................................105

6.5.2 Snap Setting.................................................................................................................................................109

6.5.3 ECO-Driving.................................................................................................................................................113

ALARM SETTINGS..................................................................................................................................................................113

6.5.4 Base ................................................................................................................................................................114

6.5.5 Driver Alert Button: Setup .......................................................................................................................121

6.5.6 Video ..............................................................................................................................................................122

6.5.7 Advanced ......................................................................................................................................................125

6.6 MAINTENANCE SETTINGS........................................................................................................................................128

6.6.1 Config.............................................................................................................................................................128

6.6.2 Filedata..........................................................................................................................................................129

6.6.3 Upgrade.........................................................................................................................................................130

6.6.4 Storage...........................................................................................................................................................131

6.6.5 Reset ...............................................................................................................................................................131

6.6.6 Hardware. .....................................................................................................................................................131

7SPECIAL TOPICS........................................................................................................................ 133

7.1 SETTING UP AN IP CAMERA ...................................................................................................................................133

7.1.1 Adding an IP Camera ...............................................................................................................................133

7.2 CONFIGURING SUBSTREAM RECORDING QUALITY ...............................................................................................134

7.3 USING A NEW SD CARD.........................................................................................................................................137

7.4 SEQUENTIAL RECORDING (REQUIRES TWO SD CARDS).......................................................................................138

7.5 UPGRADING DEVICE FIRMWARE .............................................................................................................................139

8MAINTENANCE AND TROUBLESHOOTING ............................................................................ 140

9HARDWARE INSTALLATION.................................................................................................... 141

9.1 QUICK REFERENCE GUIDE FOR INSTALLATION.......................................................................................................141

9.2 INSTRUCTIONS FOR MOUNTING THE SYSTEM .......................................................................................................143

9.3 DETAILED CABLING DIAGRAMS ..............................................................................................................................145

9.3.1 Fuse Connections .......................................................................................................................................145

9.3.2 Cabling Diagrams......................................................................................................................................145

9.4 CAMERA MOUNTING AND CONNECTIONS............................................................................................................147

10 CUSTOMER LIMITED WARRANTY ....................................................................................... 150

11 CONTACT INFORMATION.................................................................................................... 151

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TABLE OF FIGURES

Figure 2-1 Front View of the G4-304SD1a .......................................................................................................................9

Figure 2-2 Close Up View of the G4-304SD1a Status Indicator Lights ..................................................................9

Figure 2-3 Rear View of the G4-304SD1a...................................................................................................................... 10

Figure 3-1 Side View of the Finger Mouse.................................................................................................................... 16

Figure 3-2 Connecting the Finger Mouse and LCD Monitor .................................................................................. 17

Figure 3-3 Front View of the ICD2.................................................................................................................................... 18

Figure 3-4 Connecting the ICD2 ....................................................................................................................................... 19

Figure 3-5 G4-304SD1a Startup Screen ......................................................................................................................... 23

Figure 3-6 Cycling through the Video Channels in Single View............................................................................ 24

Figure 3-7 Example of Video Loss .................................................................................................................................... 26

Figure 3-8 Accessing the Main Menu ............................................................................................................................. 31

Figure 3-9 Options in the Main Menu ............................................................................................................................ 31

Figure 4-1 Live Camera View Shown on Device Startup .......................................................................................... 33

Figure 4-2 Setup Menu System for Device Configuration....................................................................................... 36

Figure 5-1 Accessing the Playback Feature................................................................................................................... 45

Figure 5-2 Playback On-Screen Controls....................................................................................................................... 46

Figure 5-3 REC Search Date Controls.............................................................................................................................. 48

Figure 5-4 REC Search Camera Channel Controls ...................................................................................................... 49

Figure 5-5 REC Search Time Controls.............................................................................................................................. 50

Figure 5-6 REC Search Playback Controls...................................................................................................................... 52

Figure 5-7 Log Search Date Controls .............................................................................................................................. 58

Figure 5-8 Log Time and Type Selection ....................................................................................................................... 59

Figure 5-9 View and Export Log File................................................................................................................................ 60

Figure 6-1 Layout of the Configuration Menu............................................................................................................. 63

Figure 6-2 Basic Setup Tab in the Device Configuration Options ........................................................................ 67

Figure 6-3 Surveillance Tab in the Device Configuration Options ....................................................................... 86

Figure 6-4 4 IP Camera Setup Screen............................................................................................................................103

Figure 6-5 4 IP Camera Settings Configuration Screen ..........................................................................................104

Figure 6-6 Collection Tab in the Device Configuration Options .........................................................................105

Figure 6-7 Alarm Tab in the Device Configuration Options .................................................................................114

Figure 6-8 Maintenance Tab in the Device Configuration Options ...................................................................128

Figure 7-1 Setting Up for Substream Recording.......................................................................................................135

Figure 7-2 Substream Recording Settings...................................................................................................................135

Figure 7-3 Formatting a New Storage Medium ........................................................................................................137

Figure 7-4 Upgrading Device Firmware........................................................................................................................139

Figure 9-1 G4-304SD1a Fuse Connections .................................................................................................................145

Figure 9-2: Basic Connection............................................................................................................................................145

Figure 9-3: G4-304SD1a Wiring with Wireless..........................................................................................................146

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GLOSSARY

Term/Abbreviation

Description

ACC Accelerometer

CAN Controller Area Network is a vehicle bus standard designed to allow

microcontrollers and devices to communicate with each other in

applications without a host computer.

G4-304SD1a

Digital Video Recorder – a device which records audio and video

input from the cameras and stores it to a hard disk drive and/or an

SD card for retrieval and viewing.

FTP File Transfer Protocol is a standard network protocol used to transfer

computer files from one host to another host over a TCP-based

network, such as the Internet.

GPS Global Positioning System – it is a radio navigation system that

allows land, sea, and airborne users to determine their exact location,

velocity, and time 24 hours a day, in all weather conditions, anywhere

in the world.

H.264 Also known as MPEG-4 Part 10, Advanced Video Coding (MPEG-4

AVC), this is a video coding format that is currently one of the most

commonly used formats for the recording, compression, and

distribution of video content.

ICD / ICD2 Interactive Control Display, purpose built touch screen monitors for

operating Gatekeeper Systems G4-304SD1a.

IO Input/Output

IP Camera An Internet protocol camera, or IP camera, is a type of digital video

camera commonly employed for surveillance, and which, unlike

analog closed circuit television cameras, can send and receive data

via a computer network and the Internet.

LAN Local Area Network – it is a computer network that interconnects

computing devices within a limited area such as a school, work area,

or an office building.

LCD Monitor Liquid Crystal Display Monitor – it is a display screen that uses

electronically modulated segments controlling a layer of liquid

crystals and arrayed in front of a light source (backlight) or reflector

to produce images and text.

MAC Address Media Access Control address – it is a unique identifier assigned to

network interfaces for communications on the physical network

segment.

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OSD

On Screen Display – an image superimposed on a screen commonly

used to display information such as volume, channel, date/time,

device status, etc. It also forms the basis of the menu system display

which is used to configure the system settings of the digital video

recorder.

Secure Digital Card – an ultra-small flash memory card designed to

provide high-capacity memory in a small

form factor. It is a

commonly used high performance portable storage standard for

video and audio capture devices.

TCP

TCP is one of the main protocols in TCP/IP networks which enables

two hosts to establish a connection and exchange streams of data.

TCP guarantees delivery of data and also guarantees that packets will

be delivered in the same order in which they were sent.

UDP

UDP is a simple connectionless transmission model with a minimum

overhead of protocol mechanisms.

USB Universal Serial Bus – it is an industry standard that defines the

cables, connectors and communications protocols used in a bus for

connection, communication, and power supply between computers

and electronic devices.

UTC Coordinated Universal Time is a time standard based on International

Atomic Time with leap seconds added at irregular intervals to

compensate for the Earth’s slowing rotation. It is the primary time

standard by which the world regulates clocks and time.

Event Abbreviations.

When recorded video is viewed in G4 Viewer+ the abbreviations displayed on the screen for events

are specific to their default values.

SENSOR

OSD NAME

BRAKE

WARNING LIGHTS

STOP ARM

DOOR

LEFT TURN

RIGHT TURN

EXTRA1

EX1

EXTRA2

EX2

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1Introduction

1.1 Welcome to Your New G4-304SD1a

Congratulations on the purchase of your new Gatekeeper Systems G4-304SD1a. This Mobile Digital

Video Recorder offers H.264 compression, the same compression technique as used in Blu-Ray disk

players that produces crystal clear, best in class, video imagery.

The G4-304SD1a records to a removable SD (Secure Digital) card. The G4-304SD1a is built to

withstand the shocks, vibration and environmental stresses inherent in vehicle operation. In order to

play back the recorded video the G4-304SD1a utilizes custom video viewing software, “G4 Viewer

Plus”, an easy to use application that allows users to quickly find the video of interest and save a clip.

With the press of a button, users can print images and then send them to authorized staff.

1.2 Important Safety and Handling Information

Before using the product, please ensure that you observe the safety precautions described below. The

safety precautions noted on the following pages are intended to prevent injury to yourself and other

persons, or damage to the equipment. Always ensure that the product is used correctly and in

accordance with the listed instructions. Be sure to also check the manuals included with any other

product accessories that you may use.

SAFETY AND INFORMATION SYMBOLS USED IN THIS MANUAL

This symbol is intended to alert the user to the presence of uninsulated

“dangerous voltage” that may be of sufficient magnitude to constitute a risk

of electric shock to persons.

This symbol is intended to alert the user to the presence of important

operating and maintenance instructions in the literature accompanying this

product. Failure to heed these warnings or instructions may damage the

product or cause it to operate incorrectly.

This symbol indicates text of importance or special significance in the

accompanying product literature. These may be important operating

instructions or supplemental information.

This symbol draws the user’s attention to time-saving tips and helpful

guidelines for using the product’s features.

This symbol draws the user’s attention to recommended best practices which

should be observed when installing and using the product.

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The battery must be disconnected from the vehicle before

working on the electrica

l system of the vehicle when

installing, servicing or removing Gatekeeper products.

Preparing to Install

Customers shall be responsible for addressing any systems on the bus that require

attention as a result of disconnecting the bus battery. This includes, but is not limited

to, entering a radio theft code, programming radio stations etc.

Installing the product

All Gatekeeper Systems employees or contractors who perform electrical work (e.g.

installing, servicing or removing a G4-304SD1a, installing a backup camera system,

etc.) on a customer vehicle shall ensure that the battery in the vehicle is disconnected

before work commences.

Operating the product

The G4-304SD1a has an operating temperature range of -40°C to +65°C. It is good

practice to ensure that the product is mounted in a suitable location which does not

exceed acceptable temperature ranges during the course of normal operations.

Do not remove the cover of the product as this will void the warranty.

When a system has shipped with a GPS antenna, please ensure that the GPS antenna

is mounted externally on the roof of the bus with a clear view of the sky, and with the

magnetic side facing down.

The SD Card is specially formatted for use in your G4-304SD1a. Please do not format

it yourself using Microsoft Windows. A SD card from a G4-304SD is not compatible

with the G4-304SD1a and so would require to be formatted in the G4-304SD1a prior

to use.

Prior to removing the SD card for viewing video on a pc, it is essential that the G4-

304SD1a be fully powered down before removal of the SD card. Failure to do this will

result in data corruption and thereby loss of video.

Updating the product

Firmware updates (available from www.gatekeeper-systems.com) are system and

product model specific. These firmware updates must be applied to the G4-304SD1a

system only.

Repairing the product

Your G4-304SD1a doesn’t have any user-serviceable parts. Do not open or

disassemble it, or attempt to repair it or replace any components.

Disassembling the G4-304SD1a may damage it or may cause injury to you. If your

product needs service, is damaged, or malfunctions, contact Gatekeeper Systems for

assistance. If you attempt to open it, you risk damaging your product, and such

damage isn’t covered by the warranty on your G4-304SD1a.

If at any time there is a question about how to proceed, please contact Gatekeeper Systems

immediately at either 1-888-666-4833 or 1-604-864-6187 for assistance. Review all available

installation documentation, including technical bulletins. Additional resources, technical bulletins and

product tutorials can be found in the Support section of www.gatekeeper-systems.com.

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2Your G4-304SD1a at a Glance

2.1 Take a Tour

This is the front panel of the G4-304SD1a:

Figure 2-1 Front View of the G4-304SD1a

This panel is only available when the system key has been used to open the front of the housing.

A. IR Receiver: If installed, used in conjunction with the IR Remote control for system

navigation.

B. LED Status Indicators: Status indicator lights which light up and/or flash to alert the user to

the device’s operational status and/or alarm status.

C. USB Port: Supports external USB flash drives which can be used for saving/uploading

configuration files, updating system firmware and downloading of recorded video/event files.

When not in use, the port is covered by a port cover.

D. SD Card Slot: The SD Card is installed in this slot. The slot is protected by a cover which is

only removed when the SD Card needs to be accessed.

Figure 2-2 Close Up View of the G4-304SD1a Status Indicator Lights

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LED

Description

PWR

Illuminated blue indicates the device is powered.

USB

Illuminated green indicates that the device is connected.

ALM

Illuminated red indicates that a sensor has triggered an alarm.

REC

Illuminated green indicates that the device is recording.

ERR

Illuminated orange indicates for hardware error.

NET

Illuminated green indicates network connection is available.

(Note: The LAN LED status light is currently not supported)

Figure 2-3 Rear View of the G4-304SD1a

A. GPS Antenna In:This is the connection point for the external GPS antenna. If there is no

GPS antenna attached, this port should be covered with a rubberized cap.

B. Analog and AHDcamera connectors.

C. Serial/Sensor cable (CAB000376) connection.

D. A/V Out port. Use CAB000390.

NOTE: Only used at setup.

E. IP Camera connector. Use CAB000377.

F. Power In: This is the power input port for the device.

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