GE Monogram ZIS360N Referenzhandbuch

N.D. 918-04

Service Bulletin

REFRIGERATORS REF 04-04

ENERGY MODELS

ICEMAKER FILL TUBE FREEZE REPAIR

MARCH 2004

MODELS:

Built-In Side-by-Side Energy Model:

ZIS360N, ZISB360D, ZISW360D, ZISS360N, ZISS360D

ZIS420N, ZISB420D, ZISW420D, ZISS420N, ZISS420D

ZIS480N, ZISB480D, ZISW480D, ZISS480N, ZISS480D

Built-In Bottom-Freezer Models:

ZIC360N RH, ZIC360N LH, ZICS360NRH, ZICS360NLH

All-Freezer Models:

ZIFS36NLH, ZIFS36NRH, ZIF36NMRH, ZIF36NMLH

REPAIR KITS:

WR49X10093 for BOTTOM-FREEZER MODELS:

Contains 1 fill tube/foil heater assembly, 1 grommet,

1 connector adapter, 1 heater sleeve, 1 fill tube

cover, 4 wire tie.

WR49X10094 for SXS NON-DISPENSER AND ALL-

FREEZER MODELS: Contains 1 All freezer fill tube,

1 SxS non-dispenser fill tube, 1 wrap type fill tube

heater, 1 grommet, 1 connector adapter.

WR49X10100 for SXS DISPENSER MODELS:

Contains 1 fill tube/foil heater assembly, 1 grommet,

1 connector adapter, 1 heater sleeve, 4 wire tie.

GE CONFIDENTIAL AND PROPRIETARY INFORMATION–NOT FOR PUBLIC DISCLOSURE

Monogram®

GE Consumer & Industrial

General Electric Company

Louisville, Kentucky 40225

This bulletin provides information on kits available to

repair icemaker fill tube freezing and water leaking

between the grommet and fill tube on Monogram

Energy Model refrigerators.

CONSUMER COMPLAINTS: “no ice production”,

“water/ice in freezer bottom”, “icemaker is leaking

water in back corner”…

Icemaker fill tube freezing and water leaking at the

grommet could have several causes.

1. Check the following before ordering kit:

• Tubing kinks

• Clogged filter or water valve

• Loose tubing connections

• If consumer has low water pressure or other

filtration systems, remove the SmartWater™

filter and install bypass cap permanently.

2. In some units the wrap-type wire heater does not

provide enough heat to melt accumulating ice.

Replace wire heater with a foil type heater in all

BOTTOM-FREEZER and SXS DISPENSER

MODELS.

3. If water leaks between the grommet and fill tube,

and the grommet does not seal tightly around the

tube, the grommet must be replaced.

NOTE: ACCESS TO BACK OF REFRIGERATOR IS

REQUIRED FOR THIS REPAIR. GE recommends

two technicians move the refrigerator in order to

replace the fill tube grommet.

WARNING

TO PREVENT ELECTRICAL SHOCK, DISCONNECT

POWER SUPPLY TO REFRIGERATOR BEFORE

PERFORMING THESE STEPS.

DO NOT OPERATE REFRIGERATOR UNTIL

INSTALLATION IS COMPLETE.

BEFORE YOU BEGIN

Read these instructions completely

and carefully.

Installation

Instructions

Monogram Refrigerators

FILL TUBE FREEZING KIT

WR49X10093 & WR49X10100

Built-In Side-by-Side Energy Models:

ZISB360D, ZISW360D, ZISS360D, ZISB420D ZISW420D,

ZISS420D, ZISB480D, ZISW480D, ZISS480D

Built-In Bottom-Freezer Models:

ZIC360NRH, ZIC360NLH, ZICS360NRH, ZICS360NLH

WARNING:

Before you begin disconnect power to

refrigerator.

Turn off the water supply.

Do not operate the refrigerator until the

installation is complete.

TOOLS REQUIRED:

•#2 Phillips Screwdriver

STOP

2 INSTALLATION INSTRUCTIONS

• Disassemble freezer components in order to

access the fill tube components.

• Disconnect fill tube heater, remove heater,

washer, and grounding plate. Discard washer.

• Pull tube out of grommet and discard.

• Using fill tube/heater assembly from kit, slide

grounding plate onto end of fill tube which

will be inserted into grommet. See Figure 1.

KIT WR49X10093 CONTAINS:

• 1 fill tube/foil heater assembly

• 1 grommet

• 1 connector adapter

• 1 heater sleeve

• 1 fill tube cover

• 4 wire ties

• Installation instructions

1 DETERMINE WHICH REPAIRS

ARE NEEDED

Note: Access to the back of the unit is required

to replace grommet. GE recommends two

technicians move the refrigerator in order to

replace the fill tube grommet.

• Replace wire heater with a foil type heater in

all bottom-freezer and SxS dispenser models.

• The grommet must be replaced if one or both

of the following conditions exist:

– Water is leaking between the grommet and

fill tube

– The grommet does not seal tightly around

the tube.

ND 923-31

This kit provides parts and Installation

Instructions to repair fill tube freezing and

leaking between the grommet and fill tube for

SxS dispenser and Bottom-Freezer energy

models only. See Service Bulletin REF 04-04

for more information.

KIT WR49X10100 CONTAINS:

• 1 fill tube/foil heater assembly

• 1 grommet

• 1 connector adapter

• 1 heater sleeve

• 4 wire ties

• Installation instructions

BEFORE YOU BEGIN

Read these instructions completely

and carefully.

Installation

Instructions

Monogram Refrigerators

FILL TUBE FREEZING KIT

WR49X10094

Built-in Side-by-Side Non-Dispenser Energy Models:

ZIS360N, ZISS360N, ZIS420N, ZISS420N,

ZIS480N, ZISS480N

All-Freezer Models: ZIFS36NLH, ZIFS36NRH,

ZIF36NMRH, ZIF36NMLH

WARNING:

Before you begin disconnect power to the

refrigerator.

Turn off the water supply.

Do not operate the refrigerator until the

installation is complete.

TOOLS REQUIRED:

•#2 Phillips Screwdriver

STOP

2 KIT INSTALLATION

INSTRUCTIONS

• Disassemble freezer components in order to

access the fill tube components.

• Use fill tube, heater and connector adapter

as needed.

• If the grommet must be replaced, replace

it at this point. Access to the back of the unit

is required to replace the grommet.

• Assemble fill tube with heater and grounding

plate into grommet. Make sure the tube is

pushed completely into the grommet.

• Finish assembling other components.

• Cycle icemaker and discard water to remove

grommet material particles that may have

scraped off during assembly

KIT CONTAINS:

• 1 All-Freezer fill tube

• 1 SxS Non-Dispenser fill tube

• 1 wrap-type fill tube heater

• 1 grommet

• 1 connector adapter

• Installation Instructions

1 DETERMINE WHICH REPAIRS

ARE NEEDED

Note: Access to the back of the unit is required

to replace the grommet. GE recommends two

technicians move the refrigerator in order to

replace the fill tube grommet.

• The grommet must be replaced if one or both

of the following conditions exist:

– Water is leaking between the grommet and

fill tube

– The grommet does not seal tightly around

the tube.

• Replace fill tube when needed.

ND 923-32

This kit provides parts and Installation

Instructions to repair fill tube freezing and

leaking between the grommet and fill tube for

SxS non-dispenser and All-Freezer energy

models only. See Service Bulletin REF 04-04

for more information.

2 INSTALLATION INSTRUCTIONS

(continued)

Note: If the grommet must be replaced, replace

it at this point. Access to the back of the unit is

required to replace the grommet.

• Assemble fill tube with heater and grounding

plate into grommet. Make sure the tube is

pushed completely into the grommet.

• Assemble grounding clip to grounding plate.

• Reconnect heater to wire harness, using

connector adapter if needed.

• Assemble metal cover over fill tube and

heater. Be careful not to damage heater. For

Bottom-Freezer models only, use new fill tube

cover with larger hole.

• Slide black, corrugated, plastic sleeve over the

foil heater and fasten with two wire ties. The

sleeve must completely cover the heater

section outside the metal cover. Trim wire

ties. See Figure 2.

• Finish assembling other components.

• Cycle icemaker and discard water to remove

grommet material particles that may have

been scraped off during assembly.

Figure 1 – Assemble grounding plate to tube end with heater

electrical connector.

Figure 2 – Sleeve must cover entire heater section outside metal cover.

Trim sleeve length, if needed.

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