GE ZIS360NM Referenzhandbuch

GE CONFIDENTIAL AND PROPRIETARY INFORMATION–NOT FOR PUBLIC DISCLOSURE N.D. 656-44

Monogram®

GE Consumer Products

General Electric Company

Louisville, Kentucky 40225

Service Bulletin

REFRIGERATORS REF 18-03

BUILT-IN SIDE-BY-SIDE MODELS

FRESH FOOD TOO COLD

AUGUST 2003

This Service Bulletin provides field corrections for localized

complaints of the fresh food compartment being too cold. This

may be the result of one or more of three dampers being stuck in

a fully or partially open position. A damper could be stuck open

because of an internally failed damper, a loose damper electrical

connection or a twisted Air Handler Assembly QC which could

interfere with damper operation. The QC Dampers work together

as a pair. Either both QC Dampers will be open or both will be

closed as required by the QC function selected. When QC is

turned off the QC Display will dim and both Dampers are closed.

STEP 2 REMOVE SHELVES AND COVERS, AIR HANDLER ASSEMBLY QC

A. Remove lower shelves and lift out storage

bins. Remove tempered glass divider.

CAUTION:Be careful not to break

the tempered glass divider.

B. Remove 4 screws holding the water tank

cover onto the back wall. Hold the cover

in place while removing screws.

IMPORTANT: Hold the Climate Control

cover in place while removing the screws.

Be careful not to damage the cover or the

foam plug that seals the wiring harness and

water tube.

C. Disconnect the wiring harness in front of

the water tank. Remove 4 screws on top of

the Climate Control drawer cover (2 at each

side). Carefully remove the cover.

D. The diffuser case assembly must be

loosened to access the air handler.

Remove 4 screws securing diffuser case

assembly.

CAUTION:Do not push on, or attempt

to move the climate control drawer dampers.

Pushing too hard will damage these pieces.

Remove 4 Water Tank Cover Screws

Air Seal

Cover Screws

Wire

Harness Water

Tank

Diffuser

Case Assembly

Air Handler

ASM QC

• Open grille panel.

• Disconnect power from the electrical outlet.

NOTE: This Bulletin Replaces Bulletin REF 15-03

WARNING

To prevent electrical shock, disconnect power supply to the

refrigerator before performing these steps. Do not operate

the refrigerator until installation is completed.

Tools and Materials Required:

• Short stubby Phillips screwdriver

• 1" x 7-1/4" long, 1/8" thick section of Rubatex (WR97X10098)

Monogram Side-by-Side Models: ZIS360NM, ZISB360DM,

ZISW360DM, ZISS360DM/NM, ZIS420NM, ZISB420DM,

ZISW420DM, ZISS420DM/NM, ZIS480NM, ZISB480DM,

ZISW480DM, ZISS480DM/NM.

STEP 1 DISCONNECT POWER

STEP 3 INSTALL RUBATEX STRIP

• Remove 2 screws at the left side, 2 screws at the right

side and 1 screw going into the floor in front (5 total).

Lift off the diffuser case.

• Push the Rubatex foam shim (WR97X10098) into

position, between the left side wall and the air handler

assembly QC, as illustrated. The foam should align with

the front edge. DO NOT REMOVE PAPER BACKING.

STEP 4 REASSEMBLE PANELS,

COVERS AND SHELVES

• Reinstall any remaining Air Handler Assembly QC

screws.

• Reconnect the wiring harness.

• Reinstall the diffuser case assembly, the water tank

cover and the Climate Control drawer cover using all

original screws. Be careful not to damage the foam

plug that seals the wiring harness and water tubing.

• Reinstall the 2 screws through the Rubatex and into the

side wall. Check to be sure the damper moves freely

and is not obstructed by the Rubatex strip.

• Turn the Master Light Switch to off position. Tempo-

rarily reinstall Climate Control Drawer Cover. Connect

the wiring harness to the drawer.

• Plug in the power cord.

• Press Express Chill on the control panel. The dampers

should open and close or function as selected.

• Remove the freezer basket and shine a flashlight

through the air inlet duct or use a mirror to view

damper function. If dampers do not operate, replace

the Air Handler Assembly QC with the part number

specified for that model. ZIS360 – WR31X10023,

ZIS420 – WR31X10021, ZIS480 – WR31X10017. Shim any

new assembly with the Rubatex shim (WR97X10098) as

shown above.

Check for other possible problem areas:

• Check for gaps between the floor of the fresh food

compartment and the front of the Air Handler Assem-

bly. Seal any gap with RTV.

• Check FF1 and FF2 thermistor resistances at the J1

connector.

• Set temperature controls for fresh food at 37°and 0°in

the freezer.

• Check to make sure there are no food items at the back

of the top freezer basket that could block airflow. The

evaporator compartment airflow enters the freezer

from the back wall duct just over the top freezer

basket.

• Check for proper main FF damper function. The main FF

damper is located at the top of the FF compartment.

• Replace drawers and shelves.

• Reconnect power to refrigerator.

• Test controls on the Climate Control drawer.

• Turn Master Light Switch to the on position.

• Close the grille panel.

Air Seal

for Wire Harness

and Water

Air Handler

Assembly

Remove

Screws

Damper

Flap

Push Rubatex

Shim Into Position

Seal Any

Gap With RTV

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