Q: What kind of Micro SD should I choose? What is the maximum
storage?
A: A Micro SD (TF) of Class 10 purchased through regular sources.
Maximum storage is 64 GB. Around 650 minutes of high quality
videos can be recorded and saved with such storage. Substandard
cards or counterfeit may lead to damage of device, storage fail and
loss of videos.
Q: What to do if storage is full? How to clear videos in the card?
A: Please do not worry too much about storage, since all videos apart
from emergency ones will enter cyclic storage once the set limit is
reached.You may clear all videos or delete a particular record via
Goluk mobile client application.
Q: It says ‘fail to play’ when I try to look at real-time videos or replay
videos.
A: Please ensure proper Wi-Fi connection between your phone and
device. Video playing requires a higher bandwidth. Please operate
near the device.
Q: How to activate Goluk parking security function? Does it require
power supply from car battery?
A: Please activate parking security function on Goluk APP. The
device will automatically switch between Security/Normal Mode
upon activation. Since cigar lighters of most cars cut power supply
after the car is turned off, you will need to install a voltage regulator
cable with low-voltage protective function to supply power to your
device continuously. Under security mode, the device will prioritize
to low power status, and meanwhile the battery voltage regulator will
monitor battery voltage. If the power falls below safety level, power
supply will be automatically cut off to protect the battery and ensure
normal initiation and functioning of the car. Please visit Goluk ofcial
website or ofcial WeChat account for enquiries if you would like to
purchase a Goluk voltage regulator.
Q: I’m an Android user. What should I do if I can’t connect to the
Camera?
Attention
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