WARRANTY CARD
Purchased from (Showroom name)___________________________________________________________________
City _____________________________________________________________ State____________________________
Day/Month/Year ___________________________________________________________________________________
Model purchased__________________________________________________________________________________
YOUR INFORMATION
Name: ___________________________________________________________________________________________
City _____________________________________________________________ State____________________________
Phone Number____________________________________ Email ___________________________________________
Date of install_____________________________________________________________________________________
Copy & Mail to:
Grand Canyon Gas Logs
3515 E. Atlanta Ave., Phoenix, AZ 85040
WARRANTY
REFRACTORY LOGS: Grand Canyon Gas Logs, logs carry a lifetime warranty against any manufacture defects or breakage
as long as the products are installed inside. In the event defect or breakage occurs a replacement will be available to pick-up
from the dealer at which the log set was originally purchased. This warranty does not cover breakage caused by excessive
handling once installed and fired. Logs installed outdoors carry a (1) year warranty. This warranty is limited to original
purchaser only.
BURNER: Grand Canyon Gas Logs outdoor stainless steel burners carry a life time warranty against manufacture defects or
breakage as long as the appliance is installed by a professional installer. In the event a defect or breakage occurs a replace-
ment will be available for pick-up from the dealer at which the burner was originally purchased.
ELECTRICAL AND VALVES: Grand Canyon Gas Logs valves, pilot assemblies and electrical components carry a (1) year
warranty against breakage or defects from date of purchase, by original purchaser, and must be installed be a licensed
professional installer. This warranty only covers use with Grand Canyon Gas Logs burners and logs In the event a defect or
breakage occurs a replacement will be available for pick-up from the dealer at which the burner was originally purchased.
GFRC FIRE BOWLS: Grand Canyon Gas Logs GFRC Fire Bowls carry a (1) year warranty against manufacture defects.
Grand Canyon Gas Logs will replace product which has proven to be defective in workmanship and material. ALL Fire Bowls
MUST be covered when not in use to prevent efflorescence. Damage due to severe or catastrophic weather is not covered
under this warranty. The warranty is limited to the original purchaser, and must be installed be a licensed professional install-
er. This warranty only covers use with Grand Canyon Gas Logs burners and logs In the event a defect or breakage occurs a
replacement will be available for pick-up from the dealer at which the burner was originally purchased.
CARE & CLEANING OF THE PRODUCT: Standard Concrete and GFRC Products can be cleaned by simply wiping down the
product using a solution of 1-part vinegar to 4-parts of water. If areas of excess dirt exist, use a soft bristled brush to gently
scrub the surface then rinse with clean water. Cleaning and/or resealing of the product should follow the instructions of the
sealer to be applied. For cold weather applications, it is always best that all products remain as dry as possible and all water
is drained prior to freezing temperatures. The installer is responsible for the implementation and design of the need for cold
weather care procedures. Covers can be utilized and area suggested cold weather application need but covers alone will
typically not meet all requirements. Hard freeze of product may cause damage to the product.
DFW COPING GLASS FIBER REINFORCED CONCRETE PRODUCTS (GFRC): GFRC products are made with, but not
limited to Portland Cement, Glass Fibers, Silicon Aggregate and Water all of which are Non-Combustible and meets the
requirements of ASTM E-136. In addition, test for non-combustibility, ignitability and fire propagation have been conducted in
accordance with “Fire Test on Building Materials and Structures”. BS476, Part 4,5 and Section 6532. GFRC also meets the
requirements of NFPA (National Fire Protection Agency) Class A and UBC Class 1 when tested in accordance to ASTM E84,
resulting in a “O” Flame Spread Rating and less than a 5-smoke density. Additionally, the DFW Coping GFRC products
contain internal waterproofing materials to enhance the products to withstand water and planter applications.
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