Grandstream Networks GXW-4024 Bedienungsanleitung

GXW4024 User Manual www.grandstream.com

Firmware Version 1.0.1.8 [email protected]

Grandstream Networks, Inc.

Analog IP Gateway GXW4024

24 FXS Ports

Grandstream Networks, Inc. GXW4024 User Manual Page 2 of 35

Firmware 1.0.1.8 Last Updated: 5/2008

TABLE OF CONTENTS

GXW4024 User Manual

WELCOME....................................................................................................................................................4

GATEWAY GXW4024 OVERVIEW .............................................................................................................................4

SAFETY COMPLIANCES..............................................................................................................................................4

WARRANTY ...............................................................................................................................................................4

CONNECT YOUR GXW4024 .......................................................................................................................5

EQUIPMENT PACKAGING ...........................................................................................................................................5

CONNECT THE GXW4024 .........................................................................................................................................5

APPLICATION DESCRIPTION....................................................................................................................7

EXAMPLES OF GXW4024 CONFIGURATIONS.............................................................................................................7

GXW4024 FEATURES.................................................................................................................................8

SOFTWARE FEATURES OVERVIEW .............................................................................................................................8

HARDWARE SPECIFICATION.......................................................................................................................................9

BASIC OPERATIONS................................................................................................................................10

UNDERSTANDING GXW VOICE PROMPTS ...............................................................................................................10

PLACING A PHONE CALL .........................................................................................................................................11

PHONE OR EXTENSION NUMBERS..........................................................................................................11

DIRECT IP CALLS..................................................................................................................................11

CALL HOLD .............................................................................................................................................................12

CALL WAITING........................................................................................................................................................12

CALL TRANSFER......................................................................................................................................................12

BLIND TRANSFER..................................................................................................................................12

ATTENDED TRANSFER...........................................................................................................................12

3-WAY CONFERENCING...........................................................................................................................................13

HUNTING GROUP.....................................................................................................................................................13

INTER-PORT CALLING..............................................................................................................................................14

SENDING AND RECEIVING FAX................................................................................................................................14

SUPPORT RADIUS PROTOCOL ................................................................................................................................15

CALL FEATURES ......................................................................................................................................16

CONFIGURATION GUIDE .........................................................................................................................17

CONFIGURING GXW4024 VIA VOICE PROMPT........................................................................................................17

CONFIGURING GXW4024 WITH WEB BROWSER................................................................................................18

IMPORTANT SETTINGS .............................................................................................................................................19

NAT SETTINGS.....................................................................................................................................19

DTMF METHODS..................................................................................................................................19

PREFERRED VOCODER (CODEC)........................................................................................................19

CONFIGURATION THROUGH A CENTRAL SERVER.....................................................................................................32

SOFTWARE UPGRADE.............................................................................................................................33

FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS............................................................................................33

CONFIGURATION FILE DOWNLOAD..........................................................................................................................34

FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX..................................................................................34

MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD ............................................................................34

RESTORE FACTORY DEFAULT SETTING..............................................................................................35

TABLE OF FIGURES

GXW4024 User Manual

FIGURE 1: DIAGRAM OF GXW4024 BACK PANEL………………………………………………………………….5

FIGURE 2: DIAGRAM OF GXW4024 DISPLAY PANEL………………………………………………………………6

Grandstream Networks, Inc. GXW4024 User Manual Page 3 of 35

Firmware 1.0.1.8 Last Updated: 5/2008

TABLE OF TABLES

GXW4024 User Manual

TABLE 1: DEFINITIONS OF THE GXW CONNECTORS ………………………………………………………………..6

TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL……………………………………………………………….6

TABLE 3: GXW4024 SOFTWARE FEATURES………………………………………………………...………………8

TABLE 4: HARDWARE SPECIFICATION OF GXW4024………………………………………..…………………….9

TABLE 5: DEFINITIONS OF THE GXW VOICE PROMPTS……………………………………..……………………..10

TABLE 6: CALL FEATURES TABLE (STAR CODES)………………………………………………………………....16

TABLE 7: BASIC SETTINGS…………………………………………………………………………………….……20

TABLE 8: STATUS PAGE……………………………………………………………………………………….……21

TABLE 9: ADVANCED SETTINGS…………………………………………………………………………....………22

TABLE 10: FXSPORTS SETTINGS……………………………………………………………………………….…25

TABLE 11: PROFILE SETTINGS………………………………………………………………………………….…..26

CONFIGURATION GUI INTERFACE EXAMPLES

GXW4024 User Manual

http://www.grandstream.com/user_manuals/GUI/GUI_GXW4024.rar

1. SCREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE

2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE

3. SCREENSHOT OF FXS PORTS CONFIGURATION LOGIN PAGE

4. SCREENSHOT OF PROFILE 1CONFIGURATION PAGE

5. SCREENSHOT OF PROFILE 2CONFIGURATION PAGE

6. SCREENSHOT OF STATUS PAGE

Grandstream Networks, Inc. GXW4024 User Manual Page 4 of 35

Firmware 1.0.1.8 Last Updated: 5/2008

WELCOME

Thank you for purchasing the Grandstream GXW4024 Analog FXS IP Gateway. The GXW4024 offers an

easy to manage, easy to configure IP communications solution for any business with virtual and/or branch

locations. The GXW4024 supports popular voice codec and is designed for full SIP compatibility and

interoperability with 3rd party SIP providers, thus enabling you to fully leverage the benefits of VoIP

technology, integrate a traditional phone system into a VoIP network, and efficiently manage

communication costs.

This manual will help you learn how to operate and manage your GXW FXS Analog IP Gateway and

make the best use of its many upgraded features including simple and quick installation, multi-party

conferencing, and direct IP-IP Calling. This IP Analog Gateway is very easy to manage and scalable,

specifically designed to be an easy to use and affordable VoIP solution for the small – medium business

or enterprise.

GATEWAY GXW4024 OVERVIEW

The new GXW4024 gateway has a compact and quiet design (no fans) and offers superb audio quality,

rich feature functionality, strong security protection, and good manageability. It is auto-configurable,

remotely manageable and scalable.

The GXW4024 features 24-port FXS interface for analog telephones, 10M/100Mbps auto-sensing

Ethernet ports, 50 pin Telco connector for easy Chassis or Rack connection. It supports the option of 2

SIP Server profiles, caller ID for various countries/regions, T.38 fax, flexible dialing plans, security

protection (SIPS/TLS), comprehensive voice codec including G.711 (a/u-law), G.723.1, G.726

(16/24/32/48 kbit/s), G.729A/B/E and iLBC.

SAFETY COMPLIANCES

The GXW4024 is compliant with various safety standards including FCC/CE. Its power adaptor is

compliant with UL standard. Warning: use only the power adapter included in the GXW4024 package.

Using an alternative power adapter may permanently damage the unit.

WARRANTY

Grandstream has a reseller agreement with our reseller customer. End users should contact the company

from whom you purchased the product for replacement, repair or refund.

If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service

Representative for a RMA (Return Materials Authorization) number. Grandstream reserves the right to

remedy warranty policy without prior notification.

Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation

of this product in any way other than as detailed by this User Manual, could void your manufacturer

warranty.

•This document is contains links to Grandstream GUI Interfaces. Please download these examples

http://www.grandstream.com/user_manuals/GUI/GUI_GXW4024.rar for your reference.

•This document is subject to change without notice. The latest electronic version of this user manual

is located at http://www.grandstream.com/user_manual/GXW4024 User_Manual.pdf

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for

any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

Grandstream Networks, Inc. GXW4024 User Manual Page 5 of 35

Firmware 1.0.1.8 Last Updated: 5/2008

CONNECT YOUR GXW4024

Connecting your GXW4024 is easy. Before you begin, please verify the contents of the GXW4024

package.

EQUIPMENT PACKAGING

Unpack and check all accessories. Equipment includes:

•one device unit

•one Ethernet cable

•one 12V universal power adapter

CONNECT THE GXW4024

Managing the GXW and connecting the unit to the VoIP network is very simple. Follow these three (3)

steps to connect your GXW to the Internet and access the unit’s configuration pages.

1. Connect standard touch-tone analog phones to ANY of the FXS ports.

2. Insert the Ethernet cable into the LAN port and connect the other end of the Ethernet cable to an

uplink port (a switch, router or a modem, etc.)

3. Insert the power adapter into the GXW4024 and connect it to a wall outlet.

Follow instructions from topic “Configuring GXW4024 with Web Browser” for initial configuration. The GUI

pages will guide you through the remaining steps to set-up your gateway. Examples of the GUI

Interfaces can be downloaded from: http://www.grandstream.com/user_manuals/GUI/GUI_GXW4024.rar.

FIGURE 1: Diagram of GXW4024 Back Panel

LAN Port

GXW 4024

50 PIN Telco

Connector

FXS

Ports

Grandstream Networks, Inc. GXW4024 User Manual Page 6 of 35

Firmware 1.0.1.8 Last Updated: 5/2008

TABLE 1: DEFINITIONS OF THE GXW CONNECTORS

LAN Connect the LAN port with an Ethernet cable to the uplink of network.

RESET Factory Reset button. Press for 10 seconds to reset factory default settings.

DC 12V Power adapter connection

FXS1 – FXS24 FXS port to be connected to analog phones / fax machines.

Once the GXW is turned on and configured, the front display panel indicates the status of the unit.

FIGURE 2: Diagram of GXW4024 Display Panel

TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL

Power LED Indicates Power. Remains solid ON when Power is connected and ON.

Ready LED Remains solid ON if profile registered, Blink slowly if not configured or lost registration.

LAN LED Indicates LAN port activity

LEDs 1 - 24 Indicate status of the respective FXS Ports on the back panel

Busy - ON (Solid Green)

Available - OFF

Slow blinking FXS LEDs indicates Voice Mail for that port.

NOTE:

yAll LEDs display green when ON.

ySlow blinking of READY and/or LAN LED together indicates that the box is in a firmware upgrade

or provisioning state.

yLEDs of POWER, READY and LAN are ON when device is up and running and successfully

registered to the SIP Server.

ySlow blinking of READY LED indicates that device has not registered with SIP Server or Service

provider.

Display LEDs FXS port status

GXW4024

Grandstream Networks, Inc. GXW4024 User Manual Page 7 of 35

Firmware 1.0.1.8 Last Updated: 5/2008

APPLICATION DESCRIPTION

There are two scenarios where the GXW4024 series can be effectively used to enable any business to

leverage the benefits of VoIP and the Internet.

EXAMPLES OF GXW4024 CONFIGURATIONS

APPLICATION ONE:GXW-4024 FXS GATEWAY CONFIGURATION

INTERNET

CLOUD

Anywhere in the world

GXW FXS Series

24 Ports

Analog

Phones

FXS Gateway acts as a ‘virtual office’,

connecting analog phones directly to

the gateway

APPLICATION TWO:GXW4024 &GXW410X SCENARIO /TOLL-FREE CALLING BETWEEN LOCATIONS

Branch A- Boston, MA

4 employees

Branch B– Denver, CO

4 employees

dGXW4024

GXW410x

Analog

Phones

FXO Lines

Grandstream Networks, Inc. GXW4024 User Manual Page 8 of 35

Firmware 1.0.1.8 Last Updated: 5/2008

GXW4024 FEATURES

The GXW4024 is a next generation IP voice gateway that is interoperable and compatible with leading IP-

PBXs, soft-switches and SIP platforms. The GXW4024 gateway is auto-configurable, remotely

manageable and scalable, offering superb voice quality, traditional telephony functionality, easy

deployment and 24 FXS ports respectively. GXW4024 features flexible dialing plans and integrated call

routing to support pure IP network calls.

SOFTWARE FEATURES OVERVIEW

•24 FXS ports

•One RJ-45 10/100MB auto-sensing Ethernet port

•Multiple SIP accounts & profiles (24 accounts / choice of 2 profiles per account)

•Supports Voice Codecs: G711(a/µ and Annex I & II), G723.1, G726 (ADPCM with 16/24/32/40

kbit/s bit rate), G729 A/B/E, iLBC

•T.38 Fax

•Comprehensive Dial Plan support for Outgoing calls.

•G.168 Echo Cancellation

•Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss

Concealment (PLC)

•Supports PSTN/PBX analog telephone sets or analog trunks

•50 Pin Telco connector for easy Chassis or Rack connection

TABLE 3: GXW4024 SOFTWARE FEATURES

Telephone Interfaces RJ-11, 24 FXS SIP accounts & choice of 2 profiles

Network Interface One 10M/100 Mbps LAN, RJ-45

LED Indicators Power and Line LEDs

Voice over Packet

Capabilities Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC

(packet loss concealment), AEC with NLP

Packetized Voice Protocol Unit (supports RTP/RTCP)

G.168 compliant Echo Cancellation, Adaptive Jitter Buffer, Fax/Modem

detection & auto-switch to G.711

Voice Compression G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder,

G.723.1, G.726(ADPCM with 16/24/32/40 bit rates), G.729A/B/E, iLBC

G.726 provides proprietary VAD, CNG, and signal power estimation

Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock

synchronization), AGC (automatic gain control),

Status output, Decoder controlling via voice packet header

DHCP Client Yes.

Fax over IP T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711

for Fax Pass-through,

Fax datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay

QoS Diffserve, ToS, 802.1 P/Q VLAN tagging

IP Transport RTP/RTCP

Grandstream Networks, Inc. GXW4024 User Manual Page 9 of 35

Firmware 1.0.1.8 Last Updated: 5/2008

DTMF Method flexible DTMF transmission method; User choice of In-Audio, RFC2833,

and/or SIP Info

IP Signaling SIP (RFC 3261)

Provisioning TFTP, HTTP and HTTPS

Control TLS/SIPS

Management Syslog, remote management using Web browser and telnet

Dial Plan Yes

Power Input: 100–240 VAC/50-60 Hz

Output: 12VDC, 3.0A

Mounting Rack or Wall

Short and long haul REN2: Up to150 ft on 24 AWG line

Caller ID Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID

Polarity Reversal /

Wink Yes

EMC EN55022/EN55024 and FCC part15 Class B

Safety UL

HARDWARE SPECIFICATION

The hardware specifications of the GXW4024 are detailed in Table 4.

TABLE 4: HARDWARE SPECIFICATION OF GXW4024

Ports 24 FXS Ports

LAN interface 1 x RJ45 10/100Mbps

LED 24 LEDs for FXS port status (GREEN)

Other LEDs for operation status

Universal Switched

Power Adaptor Input: 100-240V AC, 50/60Hz

Output: 12V DC, 3.0A, UL certified

Dimension 445mm (L) x 269mm (W) x 44.5mm (H), or 1U

Weight 6.3 lbs (2.8 kg)

Temperature 32~104°F / 0~40°C

Humidity 10% - 90% (non-condensing)

Compliance FCC, CE, C-Tick

Grandstream Networks, Inc. GXW4024 User Manual Page 10 of 35

Firmware 1.0.1.8 Last Updated: 5/2008

BASIC OPERATIONS

UNDERSTANDING GXW VOICE PROMPTS

GXW4024 has a built-in voice prompt menu for simple device configuration. To enter the voice prompt

menu, Press *** on the standard analog phone connected to ANY FXS port.

TABLE 5: DEFINITIONS OF THE GXW VOICE PROMPTS

Menu Voice Prompt User’s Options

Main Menu “Enter a Menu Option” Enter “*” for the next menu option

Enter “#” to return to the main menu

Enter 001 – 005, 007,010 – 017, 047, 086 or 099 Menu option

001 “DHCP Mode”, “PPPoE

Mode ”or “Static IP Mode” Enter ‘9’ to toggle the selection

If user selects “Static IP Mode”, user need configure all the IP

address information through menu 002 to 005. If user selects

“Dynamic IP Mode”, the device will retrieve all IP address

information from DHCP server automatically when user reboots

the device.

002 “IP Address “ + IP address The current IP address is announced

Enter 12-digit new IP address if in Static IP Mode.

003 “Subnet “ + IP address Same as Menu option 002

004 “Gateway “ + IP address Same as Menu option 002

005 “DNS Server “ + IP address Same as Menu option 002

007 Preferred Vocoder Enter “9” to go to the next selection in the list:

•PCMU

•PCMA

•iLBC

•G-726

•G-723

•G-729

010 “MAC Address” Announces the MAC address of the unit.

013 Firmware Server IP Address Announces current Firmware Server IP address.

Enter 12 digit new IP address.

014 Configuration Server IP

Address Announces current Config Server Path IP address. Enter 12-digit

new IP address.

015 Upgrade Protocol Upgrade protocol for firmware and configuration update. Enter “9”

to toggle between TFTP, HTTP and HTTPS

016 Firmware Version Firmware version information.

017 Firmware Upgrade Firmware upgrade mode. Enter “9” to rotate among the following

three options:

1. always check

2. never upgrade

047 “Direct IP Calling” Enter the target IP address to make a direct IP call, after dial

tone. (See “Make a Direct IP Call”.)

701724 Phone calls between different

ports of the same GXW in

case no SIP server is in use

User can make internal calls between different ports inside the

same GXW even without being registered to SIP server. By

dialing *** and 7xx user can reach colleague connected to port

“xx”

086 Voice Mail Announces the number of voice mails available

099 “RESET” Enter “9” to reboot the device; or

Enter MAC address to restore factory default setting

(See Restore Factory Default Setting section)

“Invalid Entry” Automatically returns to Main Menu

Andere Handbücher für GXW-4024

Inhaltsverzeichnis

Andere Grandstream Networks Tor Handbücher

Grandstream Networks

Grandstream Networks GXW-4104 Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW45 Series Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW-410x Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXE5024 Bedienungsanleitung

Grandstream Networks

Grandstream Networks HT814 Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW40XX Bedienungsanleitung

Grandstream Networks

Grandstream Networks BroadWorks BroadSoft GXW-400X Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW4200 series Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW4232 Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW42XX series Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW42XX series Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW42 series Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW-410x Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW40XX Bedienungsanleitung

Grandstream Networks

Grandstream Networks BroadWorks BroadSoft GXW-400X Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW-4104 Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW 410 Series Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW4200 series Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW40XX Bedienungsanleitung

Grandstream Networks

Grandstream Networks BroadWorks BroadSoft GXW-400X Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW-410x Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW-410x Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW4216 Bedienungsanleitung

Grandstream Networks

Grandstream Networks GXW42XX series Bedienungsanleitung

Beliebte Tor Handbücher anderer Marken

LST

LST M500RFE-AS Bedienungsanleitung

Kinnex

Kinnex Media Gateway Bedienungsanleitung

2N Telekomunikace

2N Telekomunikace 2N StarGate Bedienungsanleitung

Mitsubishi Heavy Industries

Mitsubishi Heavy Industries Superlink SC-WBGW256 Bedienungsanleitung

ZyXEL Communications

ZyXEL Communications ZYWALL2 ET 2WE Bedienungsanleitung

Telsey

Telsey CPVA 500 - SIP Bedienungsanleitung

RTA

RTA 460A-NNA4 Technisches Datenblatt

Shaw

Shaw Gateway HDPVR Bedienungsanleitung

ABB

ABB VSN900 Kurzanleitung

Commander

Commander Pulse Bedienungsanleitung

2N Telekomunikace

2N Telekomunikace ATEUS EasyGate 501309E Bedienungsanleitung

NETGEAR

NETGEAR C6300BD Bedienungsanleitung

Amit

Amit CDW531AM Bedienungsanleitung

HMS

HMS Netbiter EasyConnect EC150 Bedienungsanleitung

Huawei

Huawei EchoLife HG620 Bedienungsanleitung

AT&T

AT&T U-verse 3801 Gebrauchs- und Pflegehandbuch

Logic IO

Logic IO RTCU MX2 turbo Bedienungsanleitung

Suttle

Suttle MediaMAX MXM-521 Bedienungsanleitung