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© 2020 Guardian Safety Pendants. All rights reserved.
Product Limitations
This Guardian Safety Pendant (Guardian SP) is reliant on the cell phone service provider’s network
coverage to make phone calls, to send SMS text messages and to transmit information regarding GPS
positioning. These services may vary between providers and locations throughout the world. GPS location is
often not available when the Sentry is inside a building. Generally, the accuracy of GPS positioning is
determined by the availability of unobstructed line of sight to the available satellites.
It is not a life saving device and cannot provide a guaranteed level of performance beyond what can be
expected from technology of this kind. It can only perform as it should when correctly operated. If it does not
call or text when it’s supposed to, get help with an alternate method.
It is highly recommended that the User periodically test their unit every 1-3 months by pressing the SOS
button.
It is NOT RECOMMENDED to wear with the lanyard while sleeping.
Safety Information
The Guardian Sentry is not built to wear while showering but is water resistant. If the User wants to wear
the Sentry available while showering, we recommend it be placed it on a hook just outside the shower
where it can be easily accessed. Be aware that water infiltration, particularly soapy water, may
permanently disable this product and void the warranty.
Switch off the Sentry when instructed to turn off all mobile phones on commercial aircraft.
Avoid using a damaged power cable. This may cause overheating or a potential fire hazard.
Never use any chemical or detergent to clean the Guardian SP. This may erode its surface.
In order to eliminate the risk of electric shock, do not touch the ends of the power cable or charging plug
with wet or damp hands.
Avoid direct prolonged exposure to sunlight and high temperatures to negate the potential of over-
heating the battery, which may cause damage.
Legal Disclaimer
The Sentry is designed for communication and GPS tracking. Guardian SP and/or its distributors assumes no
responsibility for the accuracy, reliability, or completeness of the information of its products or services,
whether express or implied. To the maximum extent permissible by applicable law, Guardian SP and/or its
distributors shall in no event be liable for any direct, indirect, punitive, personal injury or death, incidental,
special, consequential damages or any damages whatsoever including, without limitation, damages for loss of
use arising out of or in any way connected with the use or performance of the Guardian SP and/or the phone
service providers used in conjunction with the Guardian SP. If you are dissatisfied with the Guardian SP
and/or any related services, or with any of these terms of use, your sole and exclusive remedy is to
discontinue using the Guardian SP.
Warranty
The Sentry is warrantied for 1 year from the date of purchase when used under normal conditions and
appropriately cared for and maintained. At the discretion of Guardian SP, repair or replacement may include
new and/or refurbished parts to at least the value of the replaced unit.
The warranty does not apply if there is:
Evidence of water infiltration;
Damage to the recharge insertion point due to the charging cord being forcibly and/or incorrectly inserted
and/or recklessly removed;
Damage caused by accident, abuse, misuse, flood, fire, earthquake
Use of the Sentry indicates that you have read, understood and you agree to the conditions as stated in the
Disclaimer & Warranty Policy.
Return / Refund Policy - 14 Day Guarantee
If for any reason you are not happy with your purchase you can return it to us and receive a full refund minus the cost of
SIM card credit, postage and programming ($60) or if you prefer you can exchange it for another model of the same
value. Exceptions apply under extreme circumstances. Call your local support office for additional information.
