Harbortouch HYPERCOM T4210 RETAIL Bedienungsanleitung

HT1005_12062011

HYPERCOM T4210/T4220 RETAIL

QUICK REFERENCE GUIDE

TERMINAL DISPLAY ACTION

CREDIT CARD PURCHASE

Swipe card or manually enter credit card

number.

PAGE 1

Customer Service: 800-201-0461

24-Hour Technical Support: 800-632-1888

If you choose No for not present, these

options will be displayed.*

Choose the appropriate option and continue

with sale.**

*Manually entered sales only.

**CVV may be prompted on card present, subject to card association requirements.

Debit

Void

Reprint

Offline

Refund

HOME SETTLE REPORTS FUNCTION

Enter card number. Press ENTER.*

Sale

HOME SETTLE REPORTS FUNCTION

Enter card expiration date (MMYY). Press

ENTER when complete.*

Expiration Date MMYY

HOME SETTLE REPORTS FUNCTION

Card Present

Yes/No? If the card is present, press ENTER. If not,

press CLEAR.*

HOME SETTLE REPORTS FUNCTION

Not Provided

Present

Illegible

Not Present

Enter Card Number Tear the receipt and have the customer sign.

This is the merchant's copy.

Press any key to print the customer's copy.

Enter customer's billing zip code if card

not present.*

HOME SETTLE REPORTS FUNCTION

Enter Amount Enter amount of transaction, press

ENTER when complete.

HOME SETTLE REPORTS FUNCTION

Enter Billing Zip Code

HOME SETTLE REPORTS FUNCTION

Press Any Key

to Print

Customer Receipt

CREDIT CARD PURCHASE (continued)

TERMINAL DISPLAY ACTION

DEBIT CARD PURCHASE

TERMINAL DISPLAY ACTION

Debit

Void

Reprint

Offline

Refund

HOME SETTLE REPORTS FUNCTION

Debit

HOME SETTLE REPORTS FUNCTION

Debit Debit

Swipe Customer Card

Sale Amount

Choose option for Debit.

Swipe customer's card.

Enter in amount of sale, press ENTER when

complete.

H A R B O R T O U C H

PAGE 2

TERMINAL DISPLAY ACTION

DEBIT CARD PURCHASE (continued)

Customer enters PIN number on pin pad.

Press ENTER.

HOME FUNCTION

Debit Debit

SETTLE REPORTS

HOME FUNCTION

SETTLE REPORTS

Press Any Key

to Print

Customer Receipt

Total $0.00

Enter Pin

Tear the receipt and have the customer sign.

This is the merchant's copy.

Press any key to print the customer's copy.

TERMINAL DISPLAY ACTION

CREDIT CARD RETURN

Debit

Void

Reprint

Offline

Refund

HOME SETTLE REPORTS FUNCTION

Refund

HOME SETTLE REPORTS FUNCTION

Debit Debit

HOME SETTLE REPORTS FUNCTION

Card Type Refund

Swipe Customer Card

Sale Amount

Expiration Date

MMYY

Enter in amount of sale, press ENTER

when complete.

Enter expiration date of customer's card.

Press ENTER key.*

Choose option for REFUND.

Swipe customer's card or manually enter

card number. If manually entered, press

ENTER key.

HOME SETTLE REPORTS FUNCTION

Press Any Key

to Print

Customer Receipt

Tear the receipt and have the customer sign.

This is the merchant's copy.

Press any key to print the customer's copy.

*Manually entered sales only.

TERMINAL DISPLAY ACTION

OFFLINE (FORCED TRANSACTION) CREDIT CARD

Debit

Void

Reprint

Offline

Refund

HOME SETTLE REPORTS FUNCTION

SALE <OFFL>

HOME SETTLE REPORTS FUNCTION

Card Type Sale<OFFL>

HOME SETTLE REPORTS FUNCTION

Card Type Sale<OFFL>

HOME SETTLE REPORTS FUNCTION

Card Type Sale<OFFL>

Enter Card Number

Expiration Date

MMYY

Enter Amount

Enter Approval Code

Swipe customer's card or manually enter card

number. If manually entered, press ENTER key.

Choose option for OFFLINE.

Enter card expiration date (MMYY).

Press ENTER when complete.*

Enter amount of sale. Press ENTER when

complete.

Enter approval code. Press ENTER when

complete.

*Manually entered sales only.

HOME SETTLE REPORTS FUNCTION

Press Any Key

to Print

Customer Receipt

Tear the receipt and have the customer sign.

This is the merchant's copy.

Press any key to print the customer's copy.

TERMINAL DISPLAY ACTION

VOID

Debit

Void

Reprint

Offline

Refund

HOME SETTLE REPORTS FUNCTION

Last

Invoice

Void

Choose option for Void.

Choose method in which you wish to void

transaction. If LAST is chosen, last transaction

will be prompted. Press ENTER to void or

CLEAR to cancel. If INVOICE is chosen, you will

be prompted to enter transactions invoice

number. Press ENTER after number is entered.

Transaction will be displayed. Press ENTER to

void or CLEAR to cancel.

PAGE 3

EBT SALE

Select EBT.

TERMINAL DISPLAY ACTION

Debit

Void

Reprint

Offline

Refund

HOME SETTLE REPORTS FUNCTION

EBT

HOME SETTLE REPORTS FUNCTION

EBT

Swipe Customer Card Swipe EBT card.

HOME SETTLE REPORTS FUNCTION

Food Stamp

EBT Cash Benefit Select desired option.

HOME SETTLE REPORTS FUNCTION

Type in amount and press ENTER.

Amount $x.xx

HOME SETTLE REPORTS FUNCTION

Total $x.xx

Enter PIN Enter PIN.

Select REPRINT.

Debit

Void

Reprint

Offline

Refund

HOME SETTLE REPORTS FUNCTION

EBT

HOME SETTLE REPORTS FUNCTION

Last

Invoice

Select LAST to choose the last transaction

or select INVOICE to select another

transaction.

If INVOICE is selected:

Enter invoice number and press ENTER.

Press ENTER For Last Invoice.

HOME SETTLE REPORTS FUNCTION

Customer Copy

Merchant Copy

Select receipt type.

EBT SALE (continued)

TERMINAL DISPLAY ACTION

BATCH SETTLEMENT

Debit

Void

Reprint

Offline

Refund

HOME SETTLE REPORTS FUNCTION

Enter Password

Settle

Press SETTLE key.

Enter Password 0000 and press ENTER key.

Confirm totals by pressing ENTER key.

Confirm refunds by pressing ENTER key.

HOME SETTLE REPORTS FUNCTION

Ok ### #### ####

Settle

Terminal will dial to host and settle

machine. Settlement report will then print.

PAGE 4

TERMINAL DISPLAY ACTION

CURRENT BATCH REPORT

Debit

Void

Reprint

Offline

Refund

HOME SETTLE REPORTS FUNCTION

Audit

HOME SETTLE REPORTS FUNCTION

Summary

Reprint

Press REPORTS key.

Choose which report type you require.

Terminal will then print desired Report.

IMPORTANT “VoIP” NOTICE

ONLY IP CREDIT CARD TERMINALS ARE ABLE TO SUPPORT “VOICE OVER IP” (VoIP).

DIAL-UP TERMINALS WILL NOT WORK WITH VoIP SINCE THEY REQUIRE A LANDLINE.

Changes made to your telephone system, such as converting to digital telephone service or Voice

Over Internet Protocol (VoIP), can adversely affect the ability of your credit card terminal to function

properly. Dial-up terminals do not work though VoIP. You must use a landline for dial-up terminals to

function properly. If a dual communication terminal is present, a router must be used in conjunction

with a DSL/cable modem to obtain a high speed connection.

If you plan on making any changes to the telephone system at the location where your terminal is

used or if you have any questions in regards to your current terminal's capabilities, please contact

technical support at 800-632-1888.

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