5) Nature of Trouble: Pilot light goes out when ember burner is turned on.
5a) Ember burner robs gas from
line feeding the pilot light.
6) Nature of Trouble: Delayed ignition of ember burner. (Gas should ignite in 4
seconds.)
6a) Gas is not getting to pilot light
quick enough.
6b) Incorrect locations or direction
of pilot light.
7) Nature of Trouble: System shuts down after burning 0-5 minutes. Cold
junction on thermocouple has overheated.
7a) Immediate over heating of the
cold junction on the thermocouple.
8) Nature of Trouble: System shuts down after burning more than 5 minutes.
Cold junction on thermocouple has overheated.
8a) Front log positioned over
thermocouple reflecting flame and
heat onto thermocouple.
8b) Thermocouple knocked out of
position or interfered with by grate.
8c) Heating of thermocouple
copper tubing via flame, contact with
ember burner pan, grate or other
materials.
8d) The firebox retains too much
heat.
8e) Down drafts blowing flame on
thermocouple.
9) Nature of Trouble: Pilot valve will not shut gas off.
9a) Pilot valve has overheated
possibly components and/or seals.
5a) Turn gas to ember burner on slower.
5a) Replace orifice adapter to ember burner with an orifice
adapter with a smaller opening. NOTE: This will reduce the amount
of flame on logs.
6a) Clear passageway through sand to allow easier and quicker
access for gas from ember burner to pilot light.
6b) Assure pilot light directs flame over ember burner pan as
well as properly hitting the thermocouple.
7a) Assure thermocouple and pilot burner assembly are
mounted on the back side of the ember burner pan per safety pilot
control instructions. Assure the assembly is free from contact with
silica sand or other materials.
7a) Check for leaks resulting in improper flame hitting the
thermocouple.
8a) If front log is laying flat, position the log on its edge such
that the flat side is facing the back of the fireplace.
8b) Reassemble thermocouple in its assembly and move the
grate so that it will not interfere with thermocouple.
8c) Assure copper tubing is not touching any materials and is
routed approximately one inch off the fireplace floor and has a
minimum of 1/2" air space surrounding the tubing.
8d) If your fireplace has glass doors they must remain fully
open. Make sure the damper is completely open during burning.
Do not install safety pilot controls in stoves.
8e) Correct down draft problems.
9a) Shield from heat, or move valve out of firebox. Assure not
gaskets or seals have been damaged and causing leaks. Turn off
gas at a secondary shut off. Correct reason for overheating and
replace valve.
