HARTMANN TRESORE
6| TIPS AND HELP
PROBLEM POSSIBLE CAUSE SUGGESTED SOLUTION
Appliance is not working.
There is no power supply to the
appliance. Check the appliance power supply.
Cable or power supply unit is
faulty.
Contact a service employee at
Hartmann Tresore AG*.
Fault in the electronics Contact a service employee at
Hartmann Tresore AG*.
Appliance has a poor
cooling performance.
The room temperature is not in
the optimum range.
Adapt the room temperature
accordingly.
The door has been opened
too often.
Try to reduce the number of times
the door is opened.
The appliance door does not
close properly.
See the section
“The door does not close properly.”
The temperature controller is not
set properly. Set as required.
The appliance has not been
installed properly (wrong
clearance dimensions).
Correct the clearance dimensions.
The appliance has been exposed
to heat or direct sunlight.
Position the appliance in a cool spot
and avoid direct sunlight.
The interior lighting is
not working.
There is no power supply to the
appliance. Check the appliance power supply.
The LED lighting is faulty. Contact a service employee at Hart-
mann Tresore AG*.
The door does not close
properly.
The door hinge has not been
installed correctly.
Correct the installation in accordan-
ce with section 6 (p. 10).
The door seal is soiled. Clean the door seal in accordance
with section 9 (p. 13).
The shelves, brackets or baskets
are not in the correct position. Adjust the components again.
Temperature control is
not working. Fault in the control electronics Contact a service employee at
Hartmann Tresore AG*.
*Tel. +49 (0)5251 1744-179 | Fax +49 (0)5251 1744-999 | Mail: support@hartmann-tresore.de
8
