HP Compaq Presario Handbuch

Maintenance and Service

Guide

HP Compaq Business Notebook nx5000

Series

Compaq Presario V1000 Notebook PC

Document Part Number: 349052-002

June 2006

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying notebook features, components, and

spare parts; troubleshooting notebook problems; and performing

notebook disassembly procedures.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel, Pentium, and Celeron are trademarks or registered

trademarks of Intel Corporation or its subsidiaries in the United States and

other countries. SD Logo is a trademark of its proprietor. Bluetooth is a

trademark owned by its proprietor and used by Hewlett-Packard Company

under license. Adobe and Acrobat are trademarks of Adobe Systems

Incorporated.

The information contained herein is subject to change without notice. HP

shall not be liable for technical or editorial errors or omissions contained

herein.

Maintenance and Service Guide

HP Compaq Business Notebook nx5000 Series

Compaq Presario V1000 notebook PC

Second Edition: June 2006

First Edition: April 2004

Document Part Number: 349052-002

Maintenance and Service Guide iii

Contents

1 Product Description

1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–33

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–35

1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–35

1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–36

1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–51

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–2

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . 2–4

Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2–5

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–8

Obtaining, Saving, or Printing

Configuration Information . . . . . . . . . . . . . . . . . . . . 2–8

Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10

iv Maintenance and Service Guide

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–10

3.4 Hard Drives and MultiBay Devices . . . . . . . . . . . . 3–12

3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4

4.6 Notebook Precautions . . . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

Contents

Maintenance and Service Guide v

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.5 Mini PCI Communications Board. . . . . . . . . . . . . . 5–11

5.6 MultiBay Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

5.7 Bluetooth Wireless Communications Board. . . . . . 5–16

5.8 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.9 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23

5.10 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

5.11 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

5.12 Keyboard Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.13 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.14 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34

5.15 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–37

5.16 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–39

5.17 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43

5.18 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47

5.19 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–49

5.20 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52

5.21 Bottom Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54

5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56

vi Maintenance and Service Guide

Contents

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

Index

Maintenance and Service Guide 1–1

Product Description

The HP Compaq Business Notebook nx5000 Series and the

Compaq Presario V1000 notebook PC offer advanced modularity,

an Intel® Pentium® M or an Intel Celeron® M processor with

64-bit architecture, an Intel Extreme Graphics 2 graphics

controller with up to 64 MB of shared video memory, and

extensive multimedia support.

HP Compaq Business Notebook nx5000 Series (Compaq Presario

V1000 notebook PC appearance varies slightly).

1–2 Maintenance and Service Guide

Product Description

1.1 Models

Notebook models are shown in Table 1-1, Table 1-2, and

Table 1-3.

Table 1-1

HP Compaq Business Notebook nx5000

and Compaq Presario V1000 notebook PC

Model Naming Conventions

Key

Cnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX

1234 5 6 7 8 910 11

Key Description Options

1Brand/Series

designator

C = HP Compaq

P = Presario

nx5000 (all models)

V10xx

2 Graphics memory U = Shared memory architecture

3 Processor type P = Intel Pentium M

C = Intel Mobile Celeron

4 Processor speed 170 = 1.70 GHz

160 = 1.60 GHz

150 = 1.50 GHz

140 = 1.40 GHz

130 = 1.30 GHz

120 = 1.20 GHz

5 Display type/

size/resolution

X = XGA

Y = SXGA+WVA

5 = 15.0-inch

4 = 14.1-inch

6 Hard drive size 60 = 60 GB

40 = 40 GB

30 = 30 GB

7 Optical drive

designator

Y = 24x DVD+RW/R

and CD-RW Combo

Drive

C = 24x CD-ROM Drive

W = 24x DVD/CD-RW

Combo Drive

D = 8x/24x DVD-ROM

Drive

Product Description

Maintenance and Service Guide 1–3

Key

Cnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX

1234 5 6 7 8 910 11

Key Description Options

8 Integrated

communication/

wireless device

M = Modem

C = Combination

modem + FE NIC

N = None

b = 802.11b

d = 802.11a/b/g

g = 802.11b/g

i = 802.11b +

Bluetooth®

j = 802.11b/g +

Bluetooth

m = 802.11a/b/g +

Bluetooth

N = None

9 RAM 12 = 128-MB

25 = 256-MB

51 = 512-MB

10 = 1,024-MB

10 Operating system P = Microsoft® Windows® XP

Professional

H = Microsoft Windows XP

Home

2 = Microsoft Windows 2000

L = Linux

F = FreeDOS

a = 1-year

warranty on

parts and labor

g= 4-year

warranty on

parts and labor

S = Special

11 SKU#

Table 1-1

HP Compaq Business Notebook nx5000

and Compaq Presario V1000 notebook PC

Model Naming Conventions

(Continued)

1–4 Maintenance and Service Guide

Product Description

Table 1-2

HP Compaq Business Notebook nx5000 Models

All HP Compaq Business Notebook nx5000 models feature:

■TouchPad pointing device

■Video memory

■8- or 6-cell lithium ion (Li-Ion) battery pack

■1- or 3-year warranty on parts and labor, varying by model

Cnx5000 P 140 X5 30 W Md 25 PaS

United States PD973US ABA

Cnx5000 U C 120 X4 30 C Cb 25 H

Taiwan DY824PA AB0

Cnx5000 U C 120 X4 30 C CN 25 2

Japan PB690PA ABJ

Cnx5000 U C 120 X4 30 C CN 25 H

Japan PB328PA ABJ

Cnx5000 U C 120 X4 30 C CN 25 P

Japan PB688PA ABJ

Cnx5000 U C 120 X4 30 D Cb 25 H

Taiwan DY825PA AB0

Cnx5000 U C 120 X4 30 D Cb 25 P

Taiwan DY826PA AB0

Cnx5000 U C 120 X4 30 W Cb 25 P

Japan PC993PA ABJ

Cnx5000 U C 120 X4 30 W CN 25 P

Japan PB691PA ABJ

Cnx5000 U C 120 X4 40 C Cb 51 H

Asia Pacific PC981PA UUF

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307

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