HP ENVY m6 Handbuch

HP ENVY m6 Notebook PC

HP ENVY Notebook PC

Maintenance and Service Guide

Development Company, L.P.

Bluetooth is a trademark owned by its

proprietor and used by Hewlett-Packard

Company under license. Intel and Core are U.S.

registered trademarks of Intel Corporation.

Microsoft and Windows are U.S. registered

trademarks of Microsoft Corporation. SD Logo

is a trademark of its proprietor.

The information contained herein is subject to

change without notice. The only warranties for

HP products and services are set forth in the

express warranty statements accompanying

such products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable for

technical or editorial errors or omissions

contained herein.

First Edition: November 2014

Document Part Number: 803038-001

Product notice

This guide describes features that are common

to most models. Some features may not be

available on your computer.

Not all features are available in all editions of

Windows 8. This computer may require

upgraded and/or separately purchased

hardware, drivers, and/or software to take full

advantage of Windows 8 functionality. See for

http://www.microsoft.com details.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree to be

bound by the terms of the HP End User License

Agreement (EULA). If you do not accept these

license terms, your sole remedy is to return the

entire unused product (hardware and

software) within 14 days for a refund subject

to the refund policy of your place of purchase.

For any further information or to request a full

refund of the computer, please contact your

local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the

device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not

allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or

clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as

pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible

surface temperature limits defined by the International Standard for Safety of Information Technology

Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

2 External component identification ................................................................................................................. 5

Finding your hardware and software information ................................................................................................ 5

Locating hardware ............................................................................................................................... 5

Locating software ............................................................................................................................... 5

Display ................................................................................................................................................................... 6

Top ......................................................................................................................................................................... 7

TouchPad ............................................................................................................................................. 7

Lights ................................................................................................................................................... 8

Buttons, speakers, and fingerprint reader (select models only) ....................................................... 9

Keys ................................................................................................................................................... 10

Using the action keys ........................................................................................................................ 10

Left side ............................................................................................................................................................... 12

Right side ............................................................................................................................................................. 13

Bottom ................................................................................................................................................................. 14

Service tag ........................................................................................................................................................... 15

3 Illustrated parts catalog .............................................................................................................................. 16

Computer major components ............................................................................................................................. 16

Miscellaneous parts ............................................................................................................................................. 20

Display assembly subcomponents ..................................................................................................................... 21

Mass storage devices .......................................................................................................................................... 22

Sequential part number listing ........................................................................................................................... 23

4 Removal and replacement procedures preliminary requirements .................................................................... 28

Tools required ...................................................................................................................................................... 28

Service considerations ........................................................................................................................................ 28

Plastic parts ....................................................................................................................................... 28

Cables and connectors ...................................................................................................................... 29

Drive handling ................................................................................................................................... 29

Grounding guidelines ........................................................................................................................................... 29

Electrostatic discharge damage ....................................................................................................... 29

Packaging and transporting guidelines ......................................................................... 31

Workstation guidelines ................................................................................ 31

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 33

Component replacement procedures ................................................................................................................. 33

Battery ............................................................................................................................................... 34

WLAN module .................................................................................................................................... 35

Hard drive .......................................................................................................................................... 38

Memory module ................................................................................................................................ 40

6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 43

Component replacement procedures ................................................................................................................. 43

RTC battery ........................................................................................................................................ 43

Base enclosure .................................................................................................................................. 45

Display assembly .............................................................................................................................. 47

Fan ..................................................................................................................................................... 55

System board .................................................................................................................................... 56

Heat sink ............................................................................................................................................ 60

Processor ........................................................................................................................................... 62

Connector board ................................................................................................................................ 64

Power connector cable ...................................................................................................................... 65

Subwoofer ......................................................................................................................................... 66

Speakers ............................................................................................................................................ 68

TouchPad assembly .......................................................................................................................... 70

Power button board .......................................................................................................................... 72

Keyboard ........................................................................................................................................... 73

7 Using Setup Utility (BIOS) ............................................................................................................................. 76

Starting Setup Utility (BIOS) ................................................................................................................................ 76

Updating the BIOS ................................................................................................................................................ 76

Determining the BIOS version ........................................................................................................... 76

Downloading a BIOS update .............................................................................................................. 77

8 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 78

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 78

9 Specifications ............................................................................................................................................. 80

Computer specifications ...................................................................................................................................... 80

10 Backing up, restoring, and recovering ......................................................................................................... 81

Creating recovery media and backups ................................................................................................................ 81

Creating HP Recovery media (select models only) ........................................................................... 81

Using Windows tools ........................................................................................................................................... 82

Restore and recovery .......................................................................................................................................... 82

Recovering using HP Recovery Manager .......................................................................................... 83

What you need to know before you get started ............................................................ 83

Using the HP Recovery partition (select models only) .................................................. 84

Using HP Recovery media to recover ............................................................................. 84

Changing the computer boot order ................................................................................ 85

Removing the HP Recovery partition (select models only) ........................................... 85

11 Power cord set requirements ...................................................................................................................... 86

Requirements for all countries ........................................................................................................................... 86

Requirements for specific countries and regions ............................................................................................... 86

12 Recycling .................................................................................................................................................. 88

Index ............................................................................................................................................................. 89

vii

viii

1 Product description

Category Description UMA

models

Discrete

touch

models

Discrete

non-touch

models

Product Name HP ENVY Notebook PC × × ×

Processors Intel™ Core™ i5-4200M 2.50-GHz (SC turbo up to 3.10-GHz)

processor (1600-MHz FSB, 3.0-MB L3 cache, dual core, 37 W)

Intel Core i5-4210M 2.60-GHz (SC turbo up to 3.20-GHz) processor

(1600-MHz FSB, 3.0-MB L3 cache, dual core, 37 W)

Intel Core i7-4712HQ 2.3-GHz (SC turbo up to 3.3-GHz) processor

(1600-MHz FSB, 6.0-MB L3 cache, 37 W

Intel Core i7-4722HQ 2.4-GHz (SC turbo up to 3.4-GHz) processor

(1600-MHz FSB, 6.0-MB L3 cache, 37 W

××

Chipset Intel HM87 express chipset × × ×

Graphics Intel graphics: Intel HD Graphics 4600

Support for HD decode, DX11, and HDMI

Discrete graphics: Nvidia N15P-GT (GTX 850M) with 4GB of

dedicated video memory

Support for HD decode, DX11, and HDMI

Supports Optimus

Supports GPS (GPU performance scaling)

××

Panel Support for low-voltage differential signalling LVDS, co-layout

with eDP1.3+PSR)

Touchscreen and MultiTouch enabled

Airgap bonding

×× ×

●15.6-in, full high-definition (FHD), white light-emitting diode

(WLED), AntiGlare (1920×1080), slim (3.2-mm), SVA, color

gamut 60%, TN, typical brightness 300 nits, 16:9 aspect ratio

●15.6-in, high-definition (HD), white light-emitting diode

(WLED), AntiGlare (1366×768), flat (3.8-mm), SVA, color

camut 45%, typical brightness 200 nits, 16:9 aspect ratio

×× ×

●15.6-in, full high-definition (FHD), white light-emitting diode

(WLED), BrightView (1920×1080), slim (3.2-mm), SVA, color

gamut 60%, TN, typical brightness 300 nits, 16:9 aspect ratio

●15.6-in, high-definition (HD), white light-emitting diode

(WLED), BrightView (1366×768), flat (3.8-mm), SVA, color

camut 45%, typical brightness 200 nits, 16:9 aspect ratio

Memory Two customer-accessible/upgradable memory module slots

Support for DDR3L (1600-MHz) dual channel

Support for 16834-MB of system RAM in the

following configurations:

×× ×

Category Description UMA

models

Discrete

touch

models

Discrete

non-touch

models

●16834-MB (8192-MB×2)

●12288-MB (8192-MB+4096-MB)

●8192-MB (8192-MB×1, 4096-MB×2)

●6144-MB (4096-MB+2048-MB)

●4096-MB (4096-MB×1, 2048-MB×2)

Hard drive Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) and

9.5-mm (.37-in) thickness

Support for Accelerometer hard drive protection

×× ×

●1.5-TB, 5400-rpm, 9.5-mm

●1.0-TB, 5400-rpm, 9.5-mm

●750-GB, 5400-rpm, 9.5-mm

●500-GB, 5400-rpm, 7-mm

×× ×

Support for the following hard drives:

●1.0-TB, 5400-rpm, 9.5-mm, 8-GB Hybrid

●750-GB, 5400-rpm, 9.5-mm, 8-GB Hybrid

●500-GB, 5400-rpm, 7.0-mm, 8-GB Hybrid

××

Audio and video Stereo speakers (2)

Subwoofer

Dual array digital microphones with appropriate beam-forming,

echo-cancellation, noise-suppression software

HD Audio

Beats Audio

Integrated HP TrueVision HD webcam (fixed [no tilt], activity LED,

1280×720 by 30 frames per second)

×× ×

Ethernet Integrated 10/100/1000 network interface card (NIC) × × ×

Wireless Integrated wireless local area network (WLAN) options by way of

wireless module

Two WLAN antennas built into display assembly

×× ×

Support for the following WLAN modules:

●Support for the Qualcomm Atheros AR9565 802.11b/g/n 1×1

WiFi + Bluetooth™ 4.0 Combo Adapter

●Qualcomm QCA9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo

Adapter

●Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + BT 4.0

Combo Adapter

●Realtek RTL8188EE 802.11bgn Wi-Fi Adapter

●Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + BT

4.0 Combo Adapter

×× ×

2 Chapter 1 Product description

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