HP StorageWorks 1510i - Modular Smart Array Bedienungsanleitung

HP StorageWorks

1510i Modular Smart Array maintenance and

service guide

Part number: 383072–002

Second edition: May 2008

Legal and notice information

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set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as

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Contents

Aboutthisguide .......................... 7

Intendedaudience...................................... 7

Prerequisites ........................................ 7

Relateddocumentation.................................... 7

Documentconventionsandsymbols .............................. 8

Rackstability ........................................ 9

HPtechnicalsupport..................................... 9

Customerselfrepair ..................................... 9

Subscriptionservice ..................................... 9

HPwebsites......................................... 9

Documentationfeedback .................................. 10

1 Illustrated parts list ......................... 11

2Speciﬁcations........................... 13

Chassis speciﬁcations ................................... 14

2-Port Ethernet iSCSI module speciﬁcations .......................... 14

Fan module speciﬁcations.................................. 15

SCSI I/O module speciﬁcations ............................... 15

Power supply module speciﬁcations.............................. 15

3SystemcomponentsandLEDs.................... 17

Frontview ........................................ 17

Rearview......................................... 18

ChassisandcomponentLEDs ................................ 19

ChassisLEDs ..................................... 19

ControllerLEDs .................................... 20

HarddriveLEDs.................................... 21

SCSIharddriveLEDs................................ 21

SATAharddriveLEDs ............................... 23

SlotdiagramLEDs................................... 24

2-PortEthernetiSCSImoduleLEDs ............................ 25

FanmoduleLEDs ................................... 26

SCSII/OmoduleLEDs................................. 27

PowersupplymoduleLEDs ............................... 28

4Availablediagnostictools .................... 29

StorageManagementUtility(SMU)overview.......................... 29

MSACommandLineInterface(MSA-CLI)overview ....................... 29

HPSystemsInsightManager(HP-SIM)overview ........................ 29

PacketInterNetGroper(PING)overview............................ 30

MSAarraycontrollerLCDpanel............................... 30

5Customerreplaceablecomponents.................. 31

Proceduraloverview .................................... 31

Customerselfrepair .................................... 32

Parts-onlywarrantyservice ............................... 32

Procuringthesparecomponent ............................. 32

1510i Modular Smart Array maintenance and service guide 3

Returningthedefectivecomponent............................ 32

Recommendedtools .................................... 33

Warningsandprecautions ................................. 33

Electrostaticdischargeinformation............................ 33

Groundingmethods .................................. 33

Equipmentsymbols................................... 34

Weightwarning.................................... 35

Rackwarningsandprecautions ............................. 35

Devicewarningsandprecautions ............................ 36

Determiningwhetheracomponentishot-pluggable....................... 37

PoweringoffandpoweringontheMSA............................ 38

PoweringofftheMSA ................................. 38

PoweringontheMSA ................................. 39

Removingorinstallinga2-PortEthernetiSCSIblank....................... 40

Beforeyoubegin ................................... 40

Removinga2-PortEthernetiSCSIblank.......................... 40

Installinga2-PortEthernetiSCSIblank .......................... 40

Removingorinstallingaharddriveblank........................... 41

Beforeyoubegin ................................... 41

Removingaharddriveblank .............................. 41

Installingaharddriveblank............................... 41

Replacingaharddrive................................... 42

Beforeyoubegin ................................... 42

Bestpractices................................... 42

Verifyingcomponentfailure............................... 43

Removingtheharddrive ................................ 43

Installingtheharddrive................................. 44

Verifyingproperoperation ............................... 45

Replacingthecontroller,controllercache,orcontrollerbattery .................. 46

Beforeyoubegin ................................... 46

Verifyingcomponentfailure............................... 47

Removingthecontroller................................. 47

Removingthecontrollercachemodule .......................... 47

Removingthecontrollercachebatterypack ........................ 48

Installingthecontrollercachebatterypack ........................ 50

Installingthecontrollercachemodule........................... 51

Installingthecontroller ................................. 52

Verifyingproperoperation ............................... 52

Replacinga2-PortEthernetiSCSImodule ........................... 53

Beforeyoubegin ................................... 53

Verifyingcomponentfailure............................... 53

Removingthe2-PortEthernetiSCSII/Omodule ...................... 53

Installingthe2-PortEthernetiSCSII/Omodule....................... 54

Verifyingproperoperation ............................... 54

Replacingafanmodule .................................. 55

Beforeyoubegin ................................... 55

Verifyingcomponentfailure............................... 55

Removingthefanmodule................................ 55

Installingthefanmodule ................................ 55

Verifyingproperoperation ............................... 56

ReplacingaSCSII/Omodule................................ 57

Beforeyoubegin ................................... 57

Verifyingcomponentfailure............................... 57

RemovingtheSCSII/Omodule ............................. 57

InstallingtheSCSII/Omodule.............................. 58

Verifyingproperoperation ............................... 58

Replacingapowersupplymodule.............................. 59

Beforeyoubegin ................................... 59

Verifyingcomponentfailure............................... 59

Removingthepowersupplymodule ........................... 59

Installingthepowersupplymodule............................ 60

Verifyingproperoperation ............................... 60

ReplacingtheMSA1510ichassis............................... 61

Beforeyoubegin ................................... 61

Verifyingcomponentfailure............................... 61

Removingthechassiscomponents ............................ 62

Prepareforthereplacement............................. 62

Removethe2-PortEthernetiSCSII/Omodules..................... 62

Removethefanmodules .............................. 62

RemovetheSCSII/Omodules............................ 63

Removethepowersupplymodules.......................... 63

Removethecontrollers ............................... 63

RemovetheMSAfromtherack ........................... 64

Installingthereplacementchassis ............................ 64

Recordtheserialnumbersofthetwochassis...................... 64

InstalltheMSAintherack ............................. 64

Installthecontrollers................................ 65

Installthepowersupplymodules........................... 65

InstalltheSCSII/Omodules............................. 66

Installthefanmodules ............................... 66

Installthe2-PortEthernetiSCSII/Omodules...................... 67

Completingthereplacement............................... 67

Verifyingproperoperation ............................... 68

ARegulatorycomplianceandsafety................. 69

FederalCommunicationsCommissionnotice.......................... 69

ClassAequipment................................... 69

ClassBequipment................................... 69

Declaration of conformity for products marked with the FCC logo, United States only . . . . . . . 69

Modiﬁcations..................................... 70

Cables........................................ 70

Lasercompliance ..................................... 70

Internationalnoticesandstatements ............................. 71

Canadiannotice(AvisCanadien) ............................ 71

ClassAequipment................................. 71

ClassBequipment................................. 71

EuropeanUnionnotice................................. 71

BSMInotice...................................... 71

Japanesenotice.................................... 72

Koreannotice(A&B).................................. 72

Safety .......................................... 73

BatteryReplacementnotice ............................... 73

TaiwanBatteryRecyclingNotice........................... 73

Powercords...................................... 73

JapanesePowerCordnotice............................... 73

Electrostaticdischarge ................................. 74

Preventingelectrostaticdischarge........................... 74

Groundingmethods ................................ 74

WasteElectricalandElectronicEquipmentdirective....................... 74

Czechoslovakiannotice................................. 74

Danishnotice..................................... 75

Dutchnotice ..................................... 75

Englishnotice..................................... 75

Estoniannotice .................................... 75

Finnishnotice..................................... 76

Frenchnotice ..................................... 76

Germannotice .................................... 76

Greeknotice ..................................... 76

Hungariannotice ................................... 77

Italiannotice ..................................... 77

1510i Modular Smart Array maintenance and service guide 5

Latviannotice..................................... 77

Lithuaniannotice ................................... 78

Polishnotice ..................................... 78

Portuguesenotice ................................... 78

Slovakiannotice.................................... 78

Sloveniannotice.................................... 79

Spanishnotice .................................... 79

Swedishnotice .................................... 79

Index ............................... 81

About this guide

This guide provides information about:

•Maintaining the MSA1510i

•Servicing the MSA1510i

•Troubleshooting the MSA1510i

WARNING!

To reduce the risk of personal injury from electric shock and hazardous energy levels, do not exceed the

level of repairs speciﬁed in these procedures. Troubleshooting and repair procedures included in this

document are detailed to allow only subassembly/module-level repair. Because of the complexity of the

individual boards and subassemblies, do not attempt to make repairs at the component level or to make

modiﬁcations to any printed wiring board. Improper repairs can create conditions that are hazardous.

NOTE:

Any indications of component replacement or printed wiring board modiﬁcations may void any warranty.

Intended audience

This guide is intended for use by system administrators and technicians who are experienced with the

following:

•SAN management

•Network administration

•Network installation

Prerequisites

Before servicing the MSA, make sure that you consider the following:

•Knowledge of operating system

•Knowledge of related hardware/software

•Previous version of the product and/or ﬁrmware version

Related documentation

ThefollowingdocumentsdescribetheMSA1510i:

•HP StorageWorks 1510i Modular Smart Array installation and conﬁguration roadmap poster

•HP StorageWorks 1510i Modular Smart Array iSCSI concepts and deployment guide

•HP StorageWorks 1510i Modular Smart Array installation and user guide

•HP StorageWorks 1510i Modular Smart Array maintenance and service guide

•HP StorageWorks 1510i Modular Smart Array Command Line Interface user guide

•HP StorageWorks Storage Management Utility user guide

These documents are on the MSA1510i Support CD, available on the MSA1510i support page:

http://www.hp.com/go/support.

1510i Modular Smart Array maintenance and service guide 7

In addition to MSA1510i-speciﬁc documents, the following guide, available on the SAN Infrastructure

website: http://www.hp.com/go/san, includes detailed, helpful information about Fibre Channel and

iSCSI networks:

•HP SAN Design reference guide

The following iSCSI-related technical information is available on the Internet Engineering Task Force

website: http://www.ietf.org/rfc.

•RFC number 3720: Internet Small Computer Systems Interface (iSCSI)

•RFC number 3721: iSCSI Naming and Discovery

•RFC number 4171: Internet Storage Name Service (iSNS)

•RFC number 2608: Service Location Protocol (SLP)

•RFC number 3927: IPv4 Link-Local Addresses (Zeroconf)

The following VLAN document is available on the Institute of Electrical and Electronics Engineers website:

http://www.ieee802.org/1/pages/802.1Q.html.

•802.1q for Virtual LANs:

Document conventions and symbols

Convention Element

Blue text: Related documentation Cross-reference links and e-mail addresses

Blue, underlined text: http://www.hp.com website addresses

Bold text

•Keys that are pressed

•Text typed into a GUI element, such as a box

•GUI elements that are clicked or selected, such as

menu and list items, buttons, tabs, and check boxes

Italic text Text emphasis

Monospace text

•File and directory names

•System output

•Code

•Commands, their arguments, and argument values

Monospace, italic text •Code variables

•Command variables

Monospace, bold text Emphasized monospace text

CAUTION:

Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT:

Provides clarifying information or speciﬁc instructions.

NOTE:

Provides additional information.

8About this guide

TIP:

Provides helpful hints and shortcuts.

Rack stability

WARNING!

To reduce the risk of personal injury or damage to equipment:

•Extend leveling jacks to the ﬂoor.

•Ensure that the full weight of the rack rests on the leveling jacks.

•Install stabilizing feet on the rack.

•In multiple-rack installations, secure racks together.

•Extend only one rack component at a time. Racks can become unstable if more than one component

is extended.

HP technical support

For worldwide technical support information, see the HP support website: http://www.hp.com/support.

Before contacting HP, collect the following information:

•Product model names and numbers

•Technical support registration number (if applicable)

•Product serial numbers

•Error messages

•Operating system type and revision level

•Detailed questions

Customer self repair

HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part

needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some

parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be

accomplished by CSR.

For more information about CSR, contact your local service provider. For North America, see the CSR

website: http://www.hp.com/go/selfrepair

Subscription service

HP recommends that you register your product at the Subscriber’s Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notiﬁcation of product enhancements, new driver versions,

ﬁrmware updates, and other product resources.

HP websites

For additional information, see the following HP websites:

•h

ttp://www.hp.com

1510i Modular Smart Array maintenance and service guide 9

•http://www.hp.com/go/storage

•http://www.hp.com/go/servers

•http://www.hp.com/service_locator

•http://www.hp.com/support

•http://www.hp.com/support/manuals

•http://www.hp.com/support/downloads

Documentation feedback

HP welcomes your feedback.

To make comments and suggestions about product documentation, please send a message to

StoragedocsFeedbac[email protected]. All submissions become the property of HP.

10 About this guide

Andere Handbücher für StorageWorks 1510i - Modular Smart Array

Inhaltsverzeichnis

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