HP ELITE x2 1012 G1 Handbuch
HP Elite x2 1012 G1 Tablet
HP Elite x2 1012 G1 Tablet with Advanced
Keyboard
HP Elite x2 1012 G1 Tablet with Travel
Keyboard
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2016 HP Development Company,
L.P.
Intel and Skylake are trademarks of Intel
Corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: December 2015
Document Part Number: 839796-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 5
Tablet edge components ....................................................................................................................................... 5
Display .................................................................................................................................................................... 8
Back ........................................................................................................................................................................ 9
Using the kickstand ............................................................................................................................................. 10
Keyboard base components (select products only) ............................................................................................ 11
TouchPad ........................................................................................................................................... 11
Lights ................................................................................................................................................. 12
Special function keys ........................................................................................................................ 13
Using the hot keys ............................................................................................................................. 14
NFC and Smart Card (select products only) ...................................................................................... 15
Connecting the tablet to the keyboard base ..................................................................................... 16
Removing the keyboard base from the tablet .................................................................................. 17
Locating system information .............................................................................................................................. 17
3 Illustrated parts catalog .............................................................................................................................. 19
Computer major components .............................................................................................................................. 19
Miscellaneous parts ............................................................................................................................................. 21
4 Removal and replacement procedures preliminary requirements .................................................................... 23
Tools required ...................................................................................................................................................... 23
Service considerations ......................................................................................................................................... 23
Plastic parts ....................................................................................................................................... 23
Cables and connectors ...................................................................................................................... 24
Drive handling ................................................................................................................................... 24
Grounding guidelines ........................................................................................................................................... 25
Electrostatic discharge damage ........................................................................................................ 25
Packaging and transporting guidelines .......................................................................... 26
Workstation guidelines ................................................................................................... 26
Equipment guidelines ..................................................................................................... 27
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 28
Component replacement procedures .................................................................................................................. 28
Keyboard (select products only) ....................................................................................................... 29
v
Back cover ......................................................................................................................................... 30
Display panel ..................................................................................................................................... 31
Touch controller board ...................................................................................................................... 33
WLAN module .................................................................................................................................... 34
WWAN module (select products only) ............................................................................................... 36
Solid-state drive ................................................................................................................................ 38
Kickstand ........................................................................................................................................... 40
Battery ............................................................................................................................................... 42
Microphone board ............................................................................................................................. 44
Rear webcam ..................................................................................................................................... 46
Front webcam .................................................................................................................................... 47
USB Type-C bracket ........................................................................................................................... 48
System board .................................................................................................................................... 50
Button board ..................................................................................................................................... 52
Fingerprint reader board ................................................................................................................... 54
POGO connector ................................................................................................................................ 56
Speaker .............................................................................................................................................. 58
6 Backup and recovery .................................................................................................................................... 60
Creating recovery media and backups ................................................................................................................ 60
Creating HP Recovery media (select products only) ......................................................................... 60
Using Windows tools ........................................................................................................................................... 61
Restore and recovery ........................................................................................................................................... 62
Recovering using HP Recovery Manager ........................................................................................... 62
What you need to know before you get started ............................................................. 62
Using the HP Recovery partition (select products only) ................................................. 63
Using HP Recovery media to recover .............................................................................. 63
Changing the boot order ................................................................................................. 63
Removing the HP Recovery partition (select products only) ......................................... 64
7 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 65
Using Computer Setup ......................................................................................................................................... 65
Starting Computer Setup .................................................................................................................. 65
Navigating and selecting in Computer Setup ................................................................................... 65
Restoring factory settings in Computer Setup ................................................................................. 66
Updating the BIOS ............................................................................................................................. 67
Determining the BIOS version ......................................................................................... 67
Downloading a BIOS update ........................................................................................... 67
Changing the boot order using the f9 prompt .................................................................................. 68
TPM BIOS settings (select products only) ........................................................................................................... 68
Using HP Sure Start (select products only) ......................................................................................................... 69
vi
8 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 70
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 70
9 Specications .............................................................................................................................................. 72
Computer specications ...................................................................................................................................... 72
Display specications .......................................................................................................................................... 73
Solid-state drive specications ........................................................................................................................... 73
Memory specications ......................................................................................................................................... 73
10 Power cord set requirements ...................................................................................................................... 75
Requirements for all countries ............................................................................................................................ 75
Requirements for specic countries and regions ................................................................................................ 75
11 Statement of memory volatility .................................................................................................................. 77
Nonvolatile memory usage ................................................................................................................................. 81
Questions and answers ....................................................................................................................................... 83
Using HP Sure Start (select models only) ............................................................................................................ 84
12 Recycling .................................................................................................................................................. 85
Index ............................................................................................................................................................. 86
vii
viii
1 Product description
Category Description 1012
Tablet
1012
tablet with
Travel
Keyboard
1012
tablet
with
Advanced
Keyboard
Product Name HP Elite x2 1012 G1 Tablet √
HP Elite x2 1012 G1 Travel Keyboard √
HP Elite x2 1012 G1 Advanced Keyboard √
Chipset Intel Skylake Premium PCH (integrated with CPU)
Graphics Internal graphics:
Intel UMA Graphics (GT2) (with shared video memory)
Panel Touch screen
Corning Gorilla 4 Glass, GF2-MM, Direct Bonded
12.0” 3:2 (LED backlight – Ultra-Slim): 12.0" WUXGA+ BV UWVA 60% 340
nits eDP Ultraslim 2.4mm PSR (1920x1280)
Memory Memory soldered on system board
LPDDR3 1866 253 ball
Supports up to 8 GB Dual Channel Memory in the following congurations:
4096 MB Total System Memory (16Gb 128Mx32x4, Qty 2)
8192 MB Total System Memory (32Gb 256Mx32x4, Qty 2)
Solid-state drive M.2 SSD SS 2280:
128GB SATA III - TLC
180GB SATA III
180GB SATA III self-encrypting OPAL2
256GB SATA III - TLC
256GB SATA III self-encrypting OPAL2
512GB SATA III - TLC
256 GB PCIe SSD (NVMe)
Audio and video HD Audio with DTS Studio Sound (For Windows products only)
Bang & Olafsun branding
Microphone (Dual Array)
Front-facing Camera 2 MP (1080p)
Rear Camera: 5 MP (1080p)
Stereo Speakers (2)
Ethernet Ethernet via USB-C Dongle only
1
Category Description 1012
Tablet
1012
tablet with
Travel
Keyboard
1012
tablet
with
Advanced
Keyboard
Wireless WLAN:
WLAN options via M.2:
Intel® 802.11 2x2ac + BT 4.1 Combo (non-vPro)- Snoweld Peak 8260
Intel® 802.11 2x2ac + BT 4.1 Combo Snoweld Peak 8260
Intel® 802.11 2x2 AC + BT 4.1 Combo + WiGig RF Exposure (Douglas Peak)
18260
WLAN Antennas (2) (congured with panel on all units)
WiGig Antenna (For IDS, only congured with WiGig)
WWAN (select products only):
SIM Module: (user-accessible on side of slate) (3FF/micro SIM). (SIM
module installed in factory when Service Provider is congured)
Huawei MU736 HSPA+ w/GPS NGFF (Wrangler)
Foxconn MDM9625 LTE/EVDO/HSPA+ NGFF (Amstel)
CAT3 906J LTE DCM
CAT3 906J LTE KDDI
WPAN Bluetooth:
BT4.1 supported only with combo card
External media
cards
USB-C Thunderbolt (Docking, Power, USB)
MicroSD
Micro SIM
USB 3.0a Port
Headphone/Microphone Combo
Keyboard/
pointing devices
Thin:
Keyboard
ClickPad
√
Keyboard/
pointing devices
Productivity:
Smart Card
NFC
Keyboard
ClickPad
√
Docking External
Keyboard
Workstation Thunderbolt docking:
Thin External Keyboard
Productivity External Keyboard
√
Keyboard/
pointing devices
Thin External Keyboard
Productivity External Keyboard
√
2 Chapter 1 Product description
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