HP Pro Slate 12 Handbuch
HP Pro Slate 12 Tablet
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.
© Copyright 2015 Hewlett-Packard
Development Company, L.P.
Android is a trademark of Google, Inc.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: January 2015
Document Part Number: 782895-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your tablet.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and
software) within 14 days for a refund subject
to the refund policy of your place of purchase.
For any further information or to request a full
refund of the tablet, please contact your local
point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits defined by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 2
3 Illustrated parts catalog ................................................................................................................................ 3
Locating the serial number and model number .................................................................................................... 3
Tablet major components ..................................................................................................................................... 4
Miscellaneous parts ............................................................................................................................................... 5
Sequential part number listing .............................................................................................................................. 6
4 HP Touchpoint Manager software ................................................................................................................... 9
5 Removal and replacement preliminary requirements ..................................................................................... 10
Tools required ...................................................................................................................................................... 10
Service considerations ........................................................................................................................................ 10
Plastic parts ....................................................................................................................................... 10
Cables and connectors ...................................................................................................................... 10
Grounding guidelines ........................................................................................................................................... 10
Electrostatic discharge damage ....................................................................................................... 10
Packaging and transporting guidelines ......................................................................... 12
Workstation guidelines ................................................................................ 12
6 Removal and replacement procedures ........................................................................................................... 14
Tablet component replacement procedures ...................................................................................................... 14
Back cover ............................................................................................................................................................ 14
Battery ................................................................................................................................................................. 15
Rear-facing webcamera ...................................................................................................................................... 16
Front-facing webcamera ..................................................................................................................................... 17
Volume and power button board ........................................................................................................................ 19
Speakers .............................................................................................................................................................. 19
Antenna board ..................................................................................................................................................... 22
Connector board .................................................................................................................................................. 24
System board ....................................................................................................................................................... 25
Docking charger ................................................................................................................................................... 26
Outer ring ............................................................................................................................................................. 27
v
7 Specifications ............................................................................................................................................. 29
8 Backing up and recovering your data ............................................................................................................. 30
Updating apps, widgets, and the operating system ........................................................................................... 30
Back up and reset ................................................................................................................................................ 30
Factory data reset ............................................................................................................................................... 30
Resetting with the tablet turned on ................................................................................................. 30
Resetting with the tablet turned off ................................................................................................. 31
9 Power adapter requirements ........................................................................................................................ 32
Requirements for all countries ........................................................................................................................... 32
Requirements for specific countries and regions ............................................................................................... 32
10 Recycling .................................................................................................................................................. 34
Index ............................................................................................................................................................. 35
vi
1 Product description
Category Description
Product Name HP Pro Slate 12 Tablet
Processor Qualcomm APQ8074AB Quad Core, 2.3GHz with GPS for models without WWAN capability
Qualcomm APQ8074AB Quad Core, 2.3GHz without GPS for models with WWAN capability
Panel 12.3 LED UXGA UWVA BrightView (1600x1200) Touchscreen display assembly
Memory 2GB RAM memory, integrated onto system board
Storage 32 GB eMMC, integrated onto system board
Supports external Micro SD up to 32 GB
Audio and video Seven microphones
Two speakers
8.0 MP full-frame high-definition rear-facing webcamera
2.0 MP full-frame high-definition front-facing webcamera
Supports MP3, Ogg, FLAC, AAC, and AMR audio formats
Supports 3.5 mm headset only
Sensor Accelerometer/G-sensor
Wireless networking Integrated wireless option: WLAN 802.11 ac/a/b/g/n with one antenna
Bluetooth®: 4.0+LE with Apt-X and security support required
External expansion Integrated micro SD Card Reader expandable to 32 GB
Ports ●Audio: headphone/microphone combo jack, 3.5 mm
●Micro SD Card Reader
●Micro USB 2.0
Power requirements 9.75 Ah, USB-charging (includes cable) battery
10W, 2.0 type-b USB Type B Micro USB cable and localized cable plug support
Operating system Preinstalled: Android™4.4
Serviceability End user replaceable parts:
●AC adapter
●USB cable
1
2 External component identification
Item Component Item Component
(1) Rear-facing webcamera (8) Audio-out (headphone)
(2) Power button (9) Micro SIM slot (select models only)
(3) Volume control button (10) Micro SD Card Reader slot
(4) Integrated microphone (11) Speaker
(5) Ambient light sensor (12) 18 Watt POGO connector
(6) Front-facing webcamera (13) Speaker
(7) Micro USB 2.0 port
2 Chapter 2 External component identification
3 Illustrated parts catalog
Locating the serial number and model number
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
The model number (1) and serial number (2) of your tablet are located on the back cover of the tablet. You
may need the information when you travel internationally or when you contact support.
Locating the serial number and model number 3
Tablet major components
Item Component Spare part number
(1) Back cover 795926-001
(2) Battery, 9.75 Ah, USB-charging (includes cable), USB-charging (includes cable) 799168-001
(3) Front-facing webcamera (includes cable) 795936-001
(4) Top speaker Kit (includes speaker and cables) 795933-001
(5) Rear-facing webcamera (includes cable) 795937-001
(6) Volume and power button board 795935-001
(7) Docking charger 808817-001
(8) Connector board 795928-001
(9) Display cable
(10) Bottom speaker Kit (includes speaker and cables) 795927-001
(11) Main cable
(12) Antenna board cable
(13) System board
4 Chapter 3 Illustrated parts catalog
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