HP TC1000 - Tablet PC - Crusoe TM5800 1 GHz Handbuch

Maintenance and Service

Guide

HP Compaq tc1100 Tablet PC

Document Part Number: 335572-004

October 2005

This guide is a troubleshooting reference used for maintaining

and servicing the tablet PC. It provides comprehensive

information on identifying tablet PC features, components, and

spare parts, troubleshooting tablet PC problems, and performing

tablet PC disassembly procedures.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel, Pentium, and Celeron are trademarks or registered

trademarks of Intel Corporation or its subsidiaries in the United States and

other countries. SD Logo is a trademark of its proprietor. Bluetooth is a

trademark owned by its proprietor and used by Hewlett-Packard Company

under license.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing

herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Compaq tc1100 Tablet PC

Fourth Edition October 2005

First Edition February 2004

Document Part Number: 335572-004

Maintenance and Service Guide iii

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 Tablet PC External Components. . . . . . . . . . . . . . . . 1–6

1.5 Keyboard Components . . . . . . . . . . . . . . . . . . . . . . 1–20

1.6 HP Tablet PC Docking Station Components . . . . . 1–24

1.7 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–28

2 Troubleshooting

2.1 Setup and Diagnostics Utilities . . . . . . . . . . . . . . . . . 2–1

Selecting Setup or HP Diagnostics . . . . . . . . . . . . . . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–6

2.2 Using HP Diagnostics for Windows . . . . . . . . . . . . . 2–8

Obtaining, Saving, or Printing

Configuration Information . . . . . . . . . . . . . . . . . . . . 2–8

Obtaining, Saving or Printing Diagnostic Test

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

iv Maintenance and Service Guide

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 HP Compaq Tablet PC System Major Components . 3–2

3.3 Miscellaneous Cable Kit Components . . . . . . . . . . . 3–8

3.4 Miscellaneous Plastics/Hardware Kit Components . 3–9

3.5 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

3.6 Optional HP Tablet PC Docking Station . . . . . . . . 3–11

3.7 HP Tablet PC Docking Station Components . . . . . 3–12

3.8 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

3.9 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–15

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Equipment . . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

Contents

Maintenance and Service Guide v

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 5–4

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5.4 Real-Time Clock Battery . . . . . . . . . . . . . . . . . . . . 5–13

5.5 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

5.6 Display Panel Assembly . . . . . . . . . . . . . . . . . . . . . 5–17

5.7 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26

5.8 Fan and Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36

5.9 Optional HP Tablet PC Docking Station . . . . . . . . 5–38

vi Maintenance and Service Guide

Contents

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

D Display Component Recycling

Index

Maintenance and Service Guide 1–1

Product Description

Depending on model, the HP Compaq tc1100 Tablet PC offers a

1.1-GHz Intel® Pentium® M or 900-MHz Ultra Low Voltage

Intel Celeron® M processor with 512-KB cache, a 10.4-inch

color TFT XGA display, up to 2 GB of 333-MHz DDR SDRAM,

and NVIDIA GeForce4 420 Go 4X AGP graphics with 32 MB of

video DDR SDRAM.

The primary pointing device on the tablet PC is the tablet PC pen.

Handwriting recognition software is available in

Microsoft® Windows® XP Tablet PC Edition 2005, the

operating system installed on the tablet PC.

HP Compaq tc1100 Tablet PC

1–2 Maintenance and Service Guide

Product Description

The optional keyboard is slightly smaller than a full-size

notebook keyboard and it provides 101 data entry keys, cursor

control keys, and a pointing stick device.

The optional HP Tablet PC Docking Station (not shown) provides

access to a MultiBay and a variety of connectors.

HP Compaq tc1100 Tablet PC with Optional Keyboard

1.1 Features

■1.2-, 1.1-, or 1.0-GHz Intel Pentium M processor

– or –

■900- or 800-MHz Ultra Low Voltage Mobile Intel Celeron M

processor with 512-KB integrated cache, depending on

model

■NVIDIA GeForce4 420 Go 4X AGP graphics controller with

32-MB SDRAM

■1.0-GB, 768-MB, 512-MB, or 256-MB high-performance

DDR SDRAM, expandable to 2 GB, depending on model

Product Description

Maintenance and Service Guide 1–3

■Microsoft Windows XP Tablet PC Edition 2005

■10.4-inch XGA (1024 × 768) TFT display with over

16.7 million colors

■Keyboard with pointing stick device

■Integrated communication—one of the following:

❏Type III Mini PCI 56Kbps, v.90/high-speed 56K modem,

wireless LAN 802.11b, and 10/100 network interface card

(NIC)

❏Type III Mini PCI 56Kbps, v.90/high-speed 56K modem

and 10/100 network interface card (NIC)

■Integrated Bluetooth® on select models only

■One Type III PC Card slot with support for both 32-bit

(CardBus) and 16-bit PC Cards

■One Secure Digital (SD) Memory Card slot

■External 65 W AC adapter with power cord

■Six-cell, 11.1 V, 3.6-Ah Li-Ion battery pack

■80-, 60-, 40-, or 30-GB high-capacity hard drive, varying by

tablet PC model

■Support for the following drives through the MultiBay

(with optional External MultiBay or docking station):

❏1.44-MB diskette drive

❏24X Max CD-ROM drive

❏8X Max CD-RW drive

❏8X Max DVD-ROM drive

❏8X Max DVD/CD-RW Combo Drive

❏80-, 60-, 40-, or 30-GB hard drive

1–4 Maintenance and Service Guide

Product Description

■Support for the following connectors on the tablet PC:

❏RJ-45 (network)

❏RJ-11 (modem)

❏Universal Serial Bus

❏External monitor

❏AC power

❏Stereo audio-out (headphone)

❏Mono microphone

❏External MultiBay

❏Keyboard

❏Docking station

■Support for the following connectors on the optional

Docking Station:

❏External MultiBay

❏RJ-45 (network)

❏USB

❏External monitor

❏AC power

❏Stereo audio-out (headphone)

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