HTC HTC One X Bedienungsanleitung

Documentation Plan

HTC One X User’s Guide

Xingze Dong

Manual #2

User Documentation

November 23, 2012

Table of Contents

Table of Contents....................................................................................................................................1

Audience Analysis...................................................................................................................................2

Source Documents..................................................................................................................................4

Task Analysis...........................................................................................................................................6

Working Table of Contents.....................................................................................................................7

Graphics Plan Sheet................................................................................................................................9

Format Plan Sheet.................................................................................................................................12

Access Aids Plan Sheet..........................................................................................................................13

Safety Messages Plan Sheet..................................................................................................................14

Audience Analysis

The potential users for HTC One X are people whose ages are between 20-30 years old.

Users’ Informational Needs

The potential users are looking forward to information like phone type, operating system, basic

function, phone accessories, warranty information, and newly launched apps. Some of the users are

already HTC users who are seeking for a new type of HTC phone. Users may have or don’t have the

experience of using Android operating system, and novice to smart phone may first look for the basic

functions. Some techies may care about the new features of the phone compared to before, and

some of them may even develop their own apps. Few people may first look information about

accessories and warranty information.

Users’ Technical Literacy

People between 20—30 years old occupy the largest proportion of users for HTC One X. Most of the

people at this age range have the experience with electronic appliances like computers, TVs, mp3

players, cell phones or even smart phones. HTC One X may not be the first phone for most of the

users, so they had the experience of reading cell phone’s introductions before. Besides, people at

this age range are quick learners. So, the users are expected to have high technical literacy.

Users’ Knowledge of the Product

As an influential cell phone producer, HTC shares a large proportion of the cell phone market. Their

marketing and advertising strategies enable their products easily known by users. People between

20- 30 years old tend to follow the updated information of popular electronic products. Especially,

HTC One X was launched as the latest smart phone with the newest features. Besides, HTC Incredible,

HTC EVO, and HTC Wildfire share almost the same characteristics with HTC One X, and they are

popular among buyers. Users may have brief information and some expectations about HTC One X

before they purchase the phone.

Users’ Learning Preferences& Learning Fluency

These users prefer to learn by doing. The potential users are expected to have good language fluency.

Most of them are well- educated and are willing to learn.

Users’ Work Environment

The users’ work environment various like government, entrepreneurs, and non-profit organizations.

They may have their own business. Many of them may still go to college. They may use it in the

offices, at home or in classroom. They may use it while waiting for buses, waiting in the restaurant,

taking subways, or for spending their leisure time.

Source Documents

The HTC One X User Guide documentation plan is based on the following information sources:

Existing product histories:

The HTC official website gives introduction like this “Our best- rated Android phone just got

even better with invigorated muscle packed into a blazing 1.7 GHz quad- core processor for

67% faster performance. HTC One X provides 64GB of internal storage and up to 50% longer

battery life.”

http://www.htc.com/us/smartphones/htc-one-x-plus-

att/?PS=1&cid=semhtcgglus89400000155096s&adid=14615388850&&gclid=CMu1_42E_7MC

FQyDnQodcjcAvQ

Existing manuals:

HTC One X User Guide

http://www.htc.com/managed-assets/support/user-guide/user-manual/htc-one-

x/HTC_One_X_User_Guide.pdf

Subject matter experts:

John McCann, smart phone columnist concentrates on HTC phones.

http://www.techradar.com/us/reviews/phones/mobile-phones/htc-one-x-1101086/review

Marketing studies:

http://www.gsmarena.com/samsung_galaxy_s_iii_vs_htc_one_x-review-759.php

Design documents:

http://www.htc.com/managed-assets/support/user-guide/user-manual/htc-one-

x/HTC_One_X_User_Guide.pdf

Reviews and tests:

I collected some reviews about the product and its manual from online forums .I also have

the product, so I follow the manual to do some operations to find what I could do to prefect

the manual, including adding specific information, rearranging the document design and

improving the readability by adding appropriate information maps.

http://www.digitaltrends.com/cell-phone-reviews/htc-one-x-review/

Customer support feedback

http://www.phonearena.com/phones/HTC-One-X_id6967/reviews

Questionnaires

None

Task Analysis

Workflow

Description

Reading the safety

information of the phone

Read all the safety information that the manual contains

before using the phone

Retain the necessary safety information to avoid potential

safety risks, such as property damage and physical injury

Getting to know your

phone

Check accessories, components and buttons of your phone

Install the SIM card, storage card and battery

Switch your phone on

Set up your phone for the first time

Get familiar with the display of status and notifications by

learning their illustrations and functions

Personalizing your phone

Personalize your phone with scenes, wallpaper, new skin,

ringtones and application tabs

Set up your Home screen by adding icons, adding folders,

and rearranging widgets

Using phone features

Learn how to make and receive calls

Get familiar with ways of getting contacts into your phone

Learn how to manage your contacts list in people widget

Get familiar with editing text by using onscreen keyboard

Learn how to exchange messages and emails

Learn how to use social widgets on your phone, such as

Facebook, Twitter and Google Talk

Learn how to use calendar, clock and weather widget

Get familiar with the ways of connecting to the Internet

Get familiar with Bluetooth Modes

Learn how to navigate on the road by using Map and

Location

Synchronizing information

Sign in Google Account to synchronize with online accounts

Install HTC Sync to synchronize with your computer

Set up synchronization

Download products or services

Install apps from your computer to your phone

Experiencing multimedia

Learn how to take photos by using the phone

Learn how to record video by using the phone

Learn how to browse your gallery

Learn how to use the phone to listen to music

Learn how to share media on you home network

Managing you devices

Set up PIN or screen lock to protect your phone

Get familiar with basic settings on your phone, including

display settings, sound settings and phone language

Optimize your phone’s battery life

Manage memory

Working Table of Contents

The HTC One X User Guide is organized mainly according to the tasks that users need to perform and

application that users need to know. The table of contents is grouped based on the tasks the user

should know and perform. The table content is as follows:

Chapter

Purpose

Graphics

Warning

Caution

Basics

Introduces accessories and components

of the product. Explains functions of

buttons on the phone. And tells how to

install the SIM card, storage card and

battery.

Getting

Started

Tells how to set up the phone for the

first time. Introduces basic information

about Home screen. And lists the icons

of status and notifications.

Personalizing

Tells how to personalize the phone with

basic settings. Introduces the primary

setting on Home Screen.

G10

Phone Calls

Explains operations about phone calls.

Introduces basic components and

settings of phone calls.

G11

People

Introduces the primary ways of getting

contacts into phones and basic

operation of contacts list. And provides

information about People Widget.

G12

G13

Keyboard

Tells how to use the onscreen keyboard.

Discusses how to adjust touch input

settings.

G14

Messages

Provides basic information about

Messages and E-mail. Tells how to

manage messages, including sending,

viewing and replying to a message.

G15

Accounts

and Sync

Introduces how to sign in the online

account. Explains operations of

synchronizing with online accounts or

computers.

Social

Provides basic information about three

main social widgets: Facebook, Twitter

and Google Talk. Describes how to use

them.

G16

Life

Introduces three life apps: calendar,

clock and whether. Tells how to manage

and setting these three widgets.

G17

G18

G19

Internet

Provides appropriate methods to

connect to Internet. Introduces basic

operations of phone’s web browser.

G20

Bluetooth

Tells how to connect Bluetooth devices.

Describes how to exchange information

using Bluetooth. And provides basic

information about Bluetooth.

Multimedia

Tells how to take photos, record video.

Gives specific and detailed procedure

descriptions about how to brows

gallery, listen to music and share media

by using photo.

G21

G22

G23

G24

Maps and

Location

Tells how to use Google maps and

location services.

G25

G26

More Apps

Classifies apps as different types,

including watching video, reading

eBook, listening to radio, etc. Describes

how to find, install and share apps

online.

G27

G28

C10

Management

Tells how to manage the phone,

including protect the phone, change

settings on the phone, update the

phone software and restart of factory

resetting the phone.

G29

Graphics Plan Sheet

The graphics in the HTC One X User Guide are as follows:

Graphic

Chapter# and

Title

Purpose

Type

Description

#1 Basics

To give the user an

overview of phone’s

front panel.

Screen

shot

A detailed drawing of phone’s

front panel.

#1 Basics

To give the user an

overview of phone’s top

panel.

Screen

shot

A detailed drawing of phone’s

top panel.

#1 Basics

To give the user an

overview of phone’s left

panel.

Screen

shot

A detailed drawing of phone’s

left panel.

#1 Basics

To give the user an

overview of phone’s

back panel.

Screen

shot

A detailed drawing of phone’s

back panel.

#2 Getting

Started

To show how to pinch

the screen.

Screen

shot

A drawing with finger and

arrows to show the operation.

#2 Getting

Started

To show the Leap view.

Screen

shot

A detailed drawing of leap view

with seven home screens as

thumbnails.

#2 Getting

Started

To give the user an

overview of air

conditioning system.

Screen

shot

A detailed drawing of air

conditioning system.

#2 Getting

Started

To give the user an

overview of status bar

Screen

shot

A detailed drawing of status bar.

Personalizing

To show two different

kinds of views of adding

a widget.

Screen

shot

A detailed drawing of two views

of Music Club App.

G10

Personalizing

To give the user an

overview of usual tabs

bar.

Screen

shot

A detailed drawing of usual tabs

bar.

G11

#4 Phone

Calls

To list all call services.

Screen

shot

A table contains icon, name and

description.

G12

#5 People

To give the user an

overview of People

screen.

Screen

shot

A drawing of People screen.

G13

#5 People

To list the ways of

getting contacts into the

phone.

Table

A table contains method,

description and referenced

page.

G14

#6 Keyboard

To let user check the

keys while entering text

using the onscreen

Table

A table that lists icons and

functions of these keys.

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