Hypercom 4205 Bedienungsanleitung

Hypercom 4205

Terminal Guide

Technical Support:

800.459.5798

Monday - Friday

7:00 am - 7:00 pm CST

LawPay.com

support@lawpay.com

Test Transaction

1. Press “Sale”

2.Press “Credit”

3. Enter test credit card

number: 4111-1111-1111-1111

4.Card present?

If Yes, press:

If No, press:

5.Enter test card expiration

date: 1220

6.Is CVV present?

Select either “Not

Provided” or “Present”

Note: Select “Present”

for this test transaction

7. Enter test code: 123

8. Enter test sale amount: $1.00

9. Enter test street address

number: 123

10. Enter testzipcode: 12345

11. Your terminal will print a

receipt

Return

1. Press “Return”

2.Press “Credit”

3.Swipe or enter credit card

number

4. Enter expiration date (mmyy)

5.Enter amount of sale

Force/Oﬄine

Only for voice authorization

1. Press “Oﬄine”

2.Enter credit card number

3. Enter expiration date (mmyy)

4.Enter sale amount

5.Enter authorization code

Reprint Receipt

Only available before

transaction is batched

1. Press “Reports”

2.Press “Reprint”

3.Choose either “Last

Transaction” or select

the invoice you need to

reprint from the list

4. Choose either “Customer”

or “Merchant” copy

Sale (Manual)

1. Press “Sale”

2.Press “Credit”

3.Enter credit card number

4.Card present?

If Yes, press:

If No, press:

5. Enter expiration date (mmyy)

6.Is CVV present?

Select either “Not

Provided” or “Present”

7. Enter in 3-4 digit code

8.Enter sale amount

9. Enter cardholders billing

street address number

10. Enter cardholders billing

zip code

Terminal Guide

Hypercom 4205

Sale (Swipe)

1. Swipe card

2.Enter amount of sale

3.Press

Void

1. Press “Void”

2.Choose “Last Transaction”

or invoice number

3.Transaction information

will display, choose one of

the two choices:

Conﬁrm:

Cancel:

Settle/Batch

1. Press “Settle”

2.Enter password

3.Conﬁrm sales and press

4.Conﬁrm returns and press

5.Report will then print

Common transactions

processed on the

Hypercom 4205:

Note: The machine will dial out

for approval from the bank. Since

this is not an actual credit card

number you will get the decline

message, “Invalid card number”.

With a valid transaction, the ﬁrst

receipt will be your copy. You can

press any number on the keypad

to print a customer copy.

Finding the CVV Code

Visa/MasterCard:

3-digit number to the right

of the signature line on the

back of the card.

American Express:

4-digit number on the front

of the credit card.

1. Press “FUNCTION 10”,

then press

2.Enter the password, then

press

3.Enter date (mmyy), then

press

4.Enter time (in military

time, i.e. 1500 is 3:00pm),

then press

Setting Date & Time

If You Require a

Preﬁx to Dial Out

1. Press “FUNCTION 2” then

press

2.Enter password

3.Enter preﬁx then press

Note: Number “1” is already

programmed in the machine.

Plug In & Power Up

Hypercom 4205

How to enable your credit

card machine: Password

The password will be one of

the four passwords below:

A.“0” (8 times)

B.“0” (4 times)

C.“1” (8 times)

D.“1” (4 times)

Option 2

Share line with fax machine

1. Connect telephone cable

into the “LINE” port on the

bottom of the terminal

2. Connect the other end into

the second phone jack

available on the fax machine

3.Connect power cord (see

“How to Power Up”)

Note: The fax machine will

have two phone ports: TEL/

EXT and LINE. Ensure you

have the credit card machine

plugged into the TEL/EXT port

in the back of the fax machine.

The LINE port should have a

telephone line going into the

telephone jack on the wall.

Option 1

Connect directly into an

analog phone line

1. Connect telephone cable

into the “LINE” port on the

back of the terminal

2.Connect the other

end of the cord into a

telephone jack

3.Connect power cord (see

“How to Power Up”)

Loading 2

Thermal Paper

1/4

To load the

thermal paper,

li the cover

on top of

the terminal

and place the roll in the

slot. Pull approximately

two inches of the paper

towards the screen

and close the cover

with the paper sticking

out. Tear oﬀ the excess

paper. Thermal paper

is available at any oﬃce

supply store.

LOCK

www.LawPay.com

Support Line: 800.459.5798

Monday-Friday: 7am-7pm CST

support@lawpay.com

How to Power Up

To power

up your

machine,

connect the

AC power

adapter into

the terminal

and turn the

connector

on the

terminal 180°

counter-clockwise to

the “lock” position. To

unlock, simply turn it

clockwise.

Connections

Power & cables included with machine

Hypercom

4205

Telephone

Cable

AC Power

Adapter

Common Errors

Hypercom 4205

Below are common errors you may receive. The error message will display on the screen. Please

contact technical support at 1.800.459.5798 if you have any additional questions.

Error Messages

Basic communication error. Please contact Technical Support.

Follow the steps in the MC/VISA authorization section of this guide.

Ask for another form of payment.

If you have an AMEX account call technical support for further assistance.

Contact Technical Support.

See “Loading Paper” (see page 2).

Settle/Batch the machine (see page 1).

Verify the credit card number with the cardholder and try again.

Press “Enter” to submit the payment or “Clear” to cancel the transaction.

Advise the cardholder call the number on the back of their card or ask

for another form of payment.

Please Try Again CE

Call Voice Auth

04 Pick Up

58 AMEX Not Allowed

401 Invalid Term/Merch ID

Paper Out

Expired Card

Settlement Required

Decline

Invalid Card Number

Address or CVV Mismatch

MC/VISA Voice

Authorization Line

1. Select Language

Press “1” for English or

Press “2” for Spanish

2.Enter Merchant ID

Enter last 12 digits of 3899

MerchID followed by “#”

3.Enter Zip Code

Enter your zip code (not client’s

zip code)

4.Enter Transaction Code

Press “1” for sale

5.Enter Account Number

Enter credit card number

6.Enter Expiration Date

Enter the credit card expiration

date (mmyy)

7. Enter Transaction Amount

Enter amount

8.Conﬁrm Transaction Amount

Press “9” to conﬁrm, or

“6” to re-enter

9. Processing

6-digit authorization code will

then be issued

Address Veriﬁcation System

Response Code

Y- Yes; Exact match on address and zip

A- Address matches, zip does not

Z- Zip code matched, address does not

N- Neither address nor zip code match

U- Address information is unavailable

R- Retry; Issuer’s system is unavailable or timed out

E- Error; Transaction ineligible for AVS

S- AVS not supported by issuer

When obtaining an authorization code from

the Voice Authorization line, the sale is NOT

automatically deposited. The sale must be manually

entered (FORCE/OFFLINE) in your terminal to be

batched/deposited into your bank account (see page 1).

Voice Authorization Warning

Notes: ____________________________________

___________________________________________

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