IBM 6C1 Bedienungsanleitung

pSeries 610 Model 6C1 and Model 6E1

Service Guide

SA38-0599-01

ERserver

IBM

pSeries 610 Model 6C1 and Model 6E1

Service Guide

SA38-0599-01

ER ser ver

IBM

Second Edition (February 2002)

Before using this information and the product it supports, read the information in “Safety Notices” on page ix,

Appendix A, “Environmental Notices”, on page 317, and Appendix B, “Notices”, on page 319.

A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments

to Information Development, Department H6DS-905-6C006, 11501 Burnet Road, Austin, Texas 78758-3493. To send

comments electronically, use this commercial internet address: [email protected]. Any information that you

supply may be used without incurring any obligation to you.

-- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth is GSA

ADP Schedule Contract with IBM Corp.

Contents

Safety Notices ........................ix

Rack Safety Instructions .....................ix

Electrical Safety ........................x

Laser Safety Information .....................xi

Laser Compliance ......................xi

Data Integrity and Verification ..................xiii

About This Book.......................xv

ISO 9000..........................xv

Related Publications ......................xv

Trademarks .........................xvi

Chapter 1. Reference Information .................1

System Unit Locations......................1

Model 6E1 ........................1

Model 6C1 ........................3

Power Supply Locations ....................5

Fan Locations .......................7

System Board Locations ....................8

Memory DIMMs Location ....................9

Power Backplane ......................10

Operator Panel.......................11

SCSI IDs and Bay Locations ..................12

System Logic Flow Diagram ...................13

Location Codes .......................14

Physical Location Codes ...................14

Location Code Format ....................14

AIX Location Codes .....................15

AIX and Physical Location Code Table ................18

System Cables........................22

Specifications ........................23

Power Cables ........................25

Service Inspection Guide ....................26

Chapter 2. Diagnostic Overview .................27

Maintenance Analysis Procedures (MAPs)...............27

Attention LED and Lightpath LEDs .................28

Indicator Panel .......................28

Component LEDs ......................29

Resetting the LEDs .....................29

Checkpoints.........................30

FRU Isolation ........................31

Electronic Service Agent for the RS/6000 ...............31

Using the Service Processor and Electronic Service Agent Features ......31

Service Processor......................31

Electronic Service Agent ...................32

iii

Chapter 3. Maintenance Analysis Procedures (MAPs) ..........35

Quick Entry MAP .......................36

Quick Entry MAP Table of Contents ................36

MAP 1020: Problem Determination .................44

MAP 1240: Memory Problem Resolution ...............49

General Memory Information ..................50

MAP 1520: Power.......................53

MAP 1540: Minimum Configuration .................63

Chapter 4. Checkpoints ....................85

Unresolved Checkpoint Problems .................85

Service Processor Checkpoints ..................86

Firmware Checkpoints .....................92

Boot Problems/Concerns ....................110

Chapter 5. Error Code to FRU Index................115

Performing Slow Boot .....................115

Considerations for Using the Error Code to FRU Index ..........115

Firmware/POST Error Codes ...................116

Memory DIMM Present Detect Bits (PD-Bits) .............176

Error Codes E0A0, E0B0, E0C0, E0E0, E0E1 and 40A00000 Recovery Procedure 177

Bus SRN to FRU Reference Table .................178

Typical Boot Sequence for Eserver pSeries 610 Model 6C1 and Model 6E1 179

Chapter 6. Loading the System Diagnostics .............181

Performing Slow Boot .....................181

Loading Standalone Diagnostics .................181

Loading Online Diagnostics ...................181

Default Boot List and Service Mode Boot List .............182

Chapter 7. Using the Service Processor ..............183

Service Processor Menus ....................184

Service Processor Menu Inactivity ................184

Accessing Service Processor Menus Locally ............184

Accessing Service Processor Menus Remotely............184

Saving and Restoring Service Processor Settings ...........184

General User Menu ......................185

Privileged User Menus .....................187

Main Menu........................187

Service Processor Setup Menu .................188

Passwords........................188

Serial Port Snoop Setup Menu .................191

System Power Control Menu..................192

System Information Menu ...................196

Language Selection Menu ..................199

Call-In/Call-Out Setup Menu ..................200

Modem Configuration Menu ..................201

Serial Port Selection Menu ..................201

Serial Port Speed Setup Menu .................202

Telephone Number Setup Menu.................202

iv Service Guide

Call-Out Policy Setup Menu ..................204

Customer Account Setup Menu .................205

Call-Out Test .......................205

System Power-On Methods ...................206

Service Processor Call-In Security .................207

Service Processor Reboot/Restart Recovery .............207

Boot (IPL) Speed .....................207

Failure During Boot Process ..................207

Failure During Normal System Operation..............207

Service Processor Reboot/Restart Policy Controls...........208

Processor Boot-Time Deconfiguration (CPU Repeat Gard) ........208

Memory Boot-Time Deconfiguration (Memory Repeat Gard) .......208

Service Processor System Monitoring - Surveillance ...........209

System Firmware Surveillance .................209

Operating System Surveillance .................209

Call Out.........................210

Console Mirroring ......................211

System Configuration for Console Mirroring .............211

Service Processor Firmware Updates ................212

Service Processor Error Log ...................212

Service Processor Operational Phases ...............213

Pre-Standby Phase .....................213

Standby Phase ......................213

Bring-Up Phase ......................214

Run-time Phase ......................214

Service Processor Procedures in Service Mode ............215

Chapter 8. Using System Management Services ...........217

Graphical System Management Services...............217

Config ..........................220

Multiboot .........................221

Utilities ..........................224

Password ........................226

Spin Delay........................230

Error Log ........................231

RIPL..........................232

SCSI ID.........................237

Firmware Update.......................238

Firmware Recovery .....................238

Text-Based System Management Services ..............239

Select Language.......................240

Change Password Options ...................241

Set Privileged-Access Password ................241

Unattended Start Mode ...................241

View Error Log .......................242

Setup Remote IPL (Initial Program Load)...............243

Change SCSI Settings .....................246

Select Console .......................246

Select Boot Options......................247

Select Boot Device .....................249

Contents v

Configure Nth Boot Device ..................250

View System Configuration Components ...............251

System/Service Processor Firmware Update .............252

Firmware Recovery ......................252

Chapter 9. Removal and Replacement Procedures ..........253

Handling Static-Sensitive Devices .................254

Stopping the System .....................254

Placing the Model 6C1 in the Service Position .............255

Front Door (Model 6E1) ....................256

Removal ........................256

Replacement .......................257

Covers ..........................258

Service Access Cover (Model 6E1)................258

Service Access Cover (Model 6C1)................260

Bezels ..........................262

Model 6E1 ........................262

Model 6C1........................263

Processor and Memory Card Cover ................264

Removal ........................264

Replacement .......................264

CEC Cage .........................265

Removal ........................265

Replacement .......................265

Memory Card and Memory DIMMs.................266

Memory Card Removal....................266

Memory Card Replacement ..................271

Processor Card .......................273

Removal ........................273

Replacement .......................274

Adapters .........................276

Removal ........................276

Replacement .......................277

System Board........................280

Removal ........................280

Replacement .......................281

Power Supply........................282

Removal ........................282

Replacement .......................284

Operator Panel .......................287

Removal ........................287

Replacement .......................287

System Vital Product Data (VPD) Update Procedure ..........288

Power Backplane ......................290

Removal ........................290

Replacement .......................290

SCSI Backplane .......................291

Removal ........................291

Replacement .......................292

Media Devices (CD-ROM, Tape, or Disk Drive).............293

vi Service Guide

Removal ........................293

Replacement .......................294

Battery ..........................295

Removal ........................295

Replacement .......................296

Hot-Swap Disk Drives .....................297

Deconfiguring (Removing) or Configuring a Disk Drive .........297

Deconfiguring (Removing)...................297

Configuring (Replacing) ...................298

Removal ........................299

Replacement .......................300

Hot-Swap Fan Assembly ....................301

Removal ........................301

Replacement .......................302

Chapter 10. Parts Information ..................303

System Parts ........................304

System Internal Cables ....................308

SCSI Cables ........................310

Keyboards and Mouse (White) ..................314

Keyboards and Mouse (Black) ..................315

Appendix A. Environmental Notices................317

Product Recycling and Disposal..................317

Environmental Design .....................317

Acoustical Noise Emissions ...................318

Declared Acoustical Noise Emissions ...............318

Appendix B. Notices .....................319

Appendix C. Service Processor Setup and Test ...........321

Service Processor Setup Checklist .................321

Testing the Setup ......................322

Testing Call-In ......................322

Testing Call-Out ......................322

Serial Port Configuration ...................323

Appendix D. Modem Configurations ...............325

Sample Modem Configuration Files ................325

Generic Modem Configuration Files ...............325

Specific Modem Configuration Files ...............325

Configuration File Selection ...................326

Examples for Using the Generic Sample Modem Configuration Files ....327

Customizing the Modem Configuration Files.............328

IBM 7852-400 DIP Switch Settings................329

Xon/Xoff Modems .....................329

Ring Detection ......................330

Terminal Emulators .....................330

Recovery Procedures ....................330

Transfer of a Modem Session ..................331

Contents vii

Recovery Strategy .....................332

Prevention Strategy .....................332

Modem Configuration Sample Files ................333

Sample File modem_m0.cfg ..................333

Sample File modem_m1.cfg ..................335

Sample File modem_z.cfg...................337

Sample File modem_z0.cfg ..................339

Sample File modem_f.cfg ...................341

Sample File modem_f0.cfg ..................343

Sample File modem_f1.cfg ..................345

Appendix E. Firmware Updates .................349

Checking the Current Firmware Levels ...............349

Updating System Firmware ...................349

Index ..........................351

viii Service Guide

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