IBM F80 Bedienungsanleitung

RS/6000 Enterprise Server Model F80

Eserver pSeries 620 Models 6F0 and 6F1

Service Guide

SA38-0568-03

IBM

Fourth Edition (April 2002)

Before using this information and the product it supports, read the information in “Safety Notices” on page xi,

Appendix A, “Environmental Notices” on page 391, and Appendix B, “Notices” on page 393.

A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments

to Information Development, Department H6DS-905-6C006, 11400 Burnet Road, Austin, Texas 78758-3493. To send

comments electronically, use this commercial internet address: [email protected]. Any information that you

supply may be used without incurring any obligation to you.

-- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth is GSA

ADP Schedule Contract with IBM Corp.

Contents

Safety Notices ........................xi

Electrical Safety .......................xii

Laser Safety Information.....................xii

Laser Compliance ......................xii

Data Integrity and Verification ..................xv

About This Book ......................xvii

ISO 9000 .........................xvii

Online Publications ......................xvii

Related Publications......................xvii

Trademarks ........................xviii

Chapter 1. Reference Information .................1

Overview ..........................2

Bus Architecture.......................3

Microprocessor .......................3

Memory .........................4

Media Drives ........................4

Internal Hard Disk Drives ....................4

Power Supply .......................4

Keyboard .........................4

Mouse ..........................4

Operator Panel .......................5

Input/Output Ports ......................5

Security Features ......................5

Data Flow with One-Way Processor .................6

Data Flow with Two- to Six-Way Processor ...............7

Power Flow .........................8

Powering Off and Powering On the System...............9

Powering Off the System ....................9

Powering On the System ....................9

Powering Off and Powering On the System Using the Service Processor ....9

Console Strategy .......................10

Power-On Self-Test ......................10

POST Indicators .......................10

POST Keys .........................11

1Key..........................11

5Key..........................11

6Key..........................12

8Key..........................12

System Unit Locations .....................13

Front View ........................13

Rear View ........................14

System Board .......................15

Operator Panel.......................16

System Memory .......................16

iii

One-Way Processor Memory Placement Rules ............16

Riser Card Memory Placement Rules ...............17

Logical and Physical Locations ..................17

Physical Location Codes ....................17

Location Code Format ....................17

Multiple FRU Callout Instructions .................18

AIX Location Codes ......................19

AIX and Physical Location Code Reference Tables ...........21

Memory Riser Card and Memory DIMM Locations ...........23

One-Way Processor Card Memory DIMM Locations ..........24

Specifications ........................30

Dimensions ........................30

Weight .........................31

Operating Environment ....................31

Operating Voltage ......................31

Heat Output (Maximum)....................31

Acoustics ........................32

External AC Power Cables ....................32

Service Inspection Guide ....................33

Chapter 2. Diagnostics Overview .................35

Maintenance Analysis Procedures (MAPs)...............35

Checkpoints.........................36

FRU Isolation ........................37

Electronic Service Agent for the Eserver pSeries and RS/6000 .......37

Using the Service Processor and Electronic Service Agent Features ......38

Service Processor......................38

Electronic Service Agent ...................39

Chapter 3. Maintenance Analysis Procedures (MAPs) ..........41

Entry MAP .........................41

Quick Entry MAP .......................42

Quick Entry MAP Table of Contents ................43

MAP 1020: Problem Determination .................48

Purpose of this MAP .....................49

MAP 1520: Power.......................53

Step 1520-1........................53

Step 1520-2........................54

Step 1520-3........................54

Step 1520-4........................55

Step 1520-5........................55

Step 1520-6........................56

Step 1520-7........................56

MAP 1540: Minimum Configuration .................57

Purpose of this MAP .....................58

SSA Maintenance Analysis Procedures (MAPs) .............75

Using SSA MAPs ......................77

MAP 2010: SSA Hot-Swap Disk Drive–Start ..............77

Step 2010-1........................77

Step 2010-2........................77

iv Service Guide

Step 2010-3........................78

Step 2010-4........................78

Step 2010-5........................78

Step 2010-6........................78

Step 2010-7........................78

Step 2010-8........................79

Step 2010-9........................79

Step 2010-10 .......................79

Step 2010-11 .......................79

Step 2010-12 .......................79

Step 2010-13 .......................80

MAP 2323: SSA hot-swap disk drive Intermittent Link Verification .......80

Step 2323-1........................80

Step 2323-2........................80

Step 2323-3........................81

MAP 2324: SSA hot-swap disk drive RAID ..............81

Chapter 4. Checkpoints ....................83

IPL Flow ..........................84

Service Processor Checkpoints ..................85

Firmware Checkpoints .....................91

Boot Problems and Concerns ..................102

Step 1 .........................102

Step 2 .........................102

Step 3 .........................103

Step 4 .........................103

Step 5 .........................104

Chapter 5. Error Code to FRU Index ...............105

Four-Character Checkpoints ...................105

Operator Panel Replacement ..................105

Replacing the Network Adapter ..................105

Determining Location Code ...................105

Checkpoint and Error Code Index .................106

Performing Slow Boot .....................107

Confirming Initial Error Code ...................107

Memory-Related Error Codes ..................108

Operator Panel Error Codes ...................109

SPCN Error Codes ......................110

Firmware Error Codes .....................117

Service Processor Error Codes ..................138

System Firmware Update Messages ................239

Common Firmware Error Codes..................239

Scan Log Dump Progress Codes .................246

Problem Determination-Generated Error Codes ............247

Chapter 6. Loading the System Diagnostics In Service Mode.......249

Default Boot List and Service Mode Bootlist..............250

Chapter 7. Using the Service Processor ..............251

Contents v

Service Processor Menus ....................252

Accessing the Service Processor Menus Locally ...........252

Accessing the Service Processor Menus Remotely..........252

Saving and Restoring Service Processor Settings ...........252

Menu Inactivity ......................253

General User Menu ......................253

Privileged User Menus .....................254

Main Menu........................254

Service Processor Setup Menu .................256

Passwords........................257

System Power Control Menu..................260

System Information Menu ...................264

Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus 269

Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus 269

Processor Card Memory DIMM Locations for Service Processor Menus . . . 270

Language Selection Menu ..................272

Call-In/Call-Out Setup Menu ..................273

Modem Configuration Menu ..................274

Serial Port Selection Menu ..................275

Serial Port Speed Setup Menu .................275

Telephone Number Setup Menu.................276

Call-Out Policy Setup Menu ..................277

Customer Account Setup Menu .................278

Service Processor Procedures in Service Mode ............278

Service Processor Functions ...................279

System Power-On Methods ...................280

Service Processor Reboot/Restart Recovery .............281

Boot (IPL) Speed .....................281

Failure During Boot Process ..................281

Failure During Normal System Operation..............281

Service Processor Reboot/Restart Policy Controls...........282

System Firmware Updates ...................283

General Information on System Firmware Updates ..........283

Determining the Level of Firmware on the System...........284

System Firmware Update Using a Locally Available Image ........284

Updating System Firmware From the Service Processor Menus ......285

Updating System Firmware from the AIX Service Aids .........285

Updating System Firmware from the AIX Command Line ........285

Recovery Mode ......................286

Configuring and Deconfiguring Processors or Memory ..........286

Run-Time CPU Deconfiguration (CPU Gard) ............287

Service Processor System Monitoring - Surveillance ...........287

System Firmware Surveillance .................287

Operating System Surveillance .................287

Call-Out (Call-Home) .....................288

Console Mirroring ......................290

System Configuration ....................290

Service Processor Error Log ...................291

LCD Progress Indicator Log ...................292

Service Processor Operational Phases ...............293

vi Service Guide

Pre-Standby Phase .....................293

Standby Phase ......................293

Bring-Up Phase ......................294

Run-Time Phase......................295

Chapter 8. Using System Management Services ...........297298

Password Utilities .....................298

Display Error Log .....................299

Remote Initial Program Load Setup ...............299

SCSI Utilities .......................303

Select Console ......................303

MultiBoot ........................304

Select Language......................307

OK Prompt........................307

Exiting System Management Services...............307

Chapter 9. Removal and Replacement Procedures ..........309

Handling Static-Sensitive Devices .................310

Removal and Replacement Procedures ...............310

Covers ..........................311

Removing the Covers ....................311

Replacing Covers .....................314

Removing Processor and Memory Riser Card Cover ...........315

Replacing Processor and Memory Riser Card Cover ..........315

Hot-Pluggable FRUs .....................316

Hot-Pluggable Options .....................316

Stopping the System Unit ....................316

Disk Drive Options ......................317

Disk Drive Slot LED Definitions .................319

Preinstallation Considerations .................319

Removing Hot-Plug SCSI Disk Drives ...............319

Replacing Hot-Plug SCSI Disk Drives ...............321

Configuring and Deconfiguring SCSI Hot-Swap Disk Drives .......323

Removing Hot-Plug SSA Disk Drives ...............324

Replacing Hot-Plug SSA Disk Drives ...............326

PCI Adapter Options .....................328

PCI Slot LED Definitions ...................328

Removing Adapter Cards ....................329

Removing a Non-Hot-Pluggable PCI Adapter ............329

Removing a Hot-Pluggable PCI Adapter ..............330

Replacing Adapter Cards ....................332

Replacing a Non-Hot-Pluggable PCI Adapter ............333

Replacing a Hot-Pluggable PCI Adapter ..............334

PCI Hot-Plug Manager Access ..................336

Accessing Hot-Plug Management Functions.............336

PCI Hot-Plug Manager Menu..................337

Fans and Fan Fillers .....................338

Removal ........................338

Replacement .......................338

Power Supplies .......................338

Contents vii

Removal ........................339

Replacement .......................339

Installing the Redundant Power and Cooling Option ...........339

Installing a Redundant Fan ..................339

Installing a Redundant Power Supply ...............340

Memory Riser Card and Processor Card ...............342

Removing a Memory Riser Card or One-Way Processor Card.......342

Installing a Memory Riser Card or a One-Way Processor Card ......343

Memory and Processor Card CEC Assembly .............344

Removal ........................344

Replacement .......................344

System Memory Options ....................345

Memory Placement with a One-Way Processor Card..........345

Memory Placement for a Memory Riser Card ............346

Memory DIMMs .......................346

Removing Memory DIMMs ..................346

Replacement .......................348

Processor Card ......................349

Removal ........................349

Replacement .......................349

Battery ..........................349

Removal ........................350

Replacement .......................350

Operator Panel .......................351

Removal ........................351

Operator Panel Cable .....................353

Removal ........................353

PCI Adapter Dividers .....................354

Removal ........................354

Replacement .......................354

System Board Assembly ....................354

Removal ........................354

Replacement .......................355

Internal Disk Drive Bays ....................355

Removing a Two-Position SCSI Disk Drive Bay ...........356

Replacing a Two-Position SCSI Disk Drive Bay............357

Removing Six-Position SCSI (SES) or SSA Disk Drive Bays .......361

Replacing Six-Position SCSI (SES) or SSA Disk Drive Bays .......363

SCSI and SSA Cabling Configurations ...............366

Two-Position SCSI Disk Drive Bay Cabling .............366

First Six-Position SCSI Disk Drive Bay Cabling............367

Second Six-Position SCSI Disk Drive Bay Cabling...........368

Two Six-Position SCSI RAID Bays Connected to a Single RAID Adapter . . . 368

One Six-Position SCSI RAID Bay and One Six-Position SSA Bay .....369

Two Six-Position SSA Bays Connected to the Same SSA Loop ......369

Replacing Non-Hot-Plug Drives ..................370

Removing a Media Drive from the Optional Media Position ........370

Replacing a Media Drive in the Optional Media Position.........371

Removing a Disk Drive from the Two-Position Disk Drive Bay .......371

Replacing a Disk Drive in the Two-Position Disk Drive Bay ........373

viii Service Guide

Chapter 10. Parts Information ..................377

Covers ..........................377

Right Side .........................379

Left Side .........................382

Accessories ........................384

Power Cords .......................384

Keyboards and Mouse (White) .................386

Keyboards and Mouse (Black) .................388

Appendix A. Environmental Notices................391

Product Recycling and Disposal..................391

Environmental Design .....................391

Acoustical Noise Emissions ...................391

Declared Acoustical Noise Emissions ................391

Appendix B. Notices .....................393

Appendix C. Service Processor Setup and Test ...........395

Service Processor Setup Checklist .................395

Testing the Setup ......................396

Testing Call-In ......................396

Testing Call-Out ......................396

Serial Port Configuration ...................397

Appendix D. Modem Configurations ...............399

Sample Modem Configuration Files ................399

Generic Modem Configuration Files ...............399

Specific Modem Configuration Files ...............399

Configuration File Selection ...................400

Examples for Using the Generic Sample Modem Configuration Files ....402

Customizing the Modem Configuration Files.............402

IBM 7852-400 DIP Switch Settings................403

Xon/Xoff Modems .....................403

Ring Detection ......................403

Terminal Emulators .....................404

Recovery Procedures ....................404

Transfer of a Modem Session ..................404

Recovery Strategy .....................405

Prevention Strategy .....................406

Modem Configuration Sample Files ................407

Sample File modem_m0.cfg ..................407

Sample File modem_m1.cfg ..................409

Sample File modem_z.cfg...................411

Sample File modem_z0.cfg ..................413

Sample File modem_f.cfg ...................415

Sample File modem_f0.cfg ..................418

Sample File modem_f1.cfg ..................421

Appendix E. SSA Problem Determination Procedures .........425

Disk Drive Module Power-On Self-Tests (POSTs) ............425

Contents ix

Adapter Power-On Self-Tests (POSTs) ...............425

Appendix F. SSA Software and Microcode Errors ...........427

Service Request Numbers (SRNs) .................427

SRN Table ........................427

Using the SRN Table ....................427

Software and Microcode Errors .................428

FRU Names and Abbreviations Used in the SRN Table .........428

SSA Loop Configurations That Are Not Valid .............436

SSA Location Code Format ...................437

SSA Loops and Links .....................438

The SSA Adapter .....................439

Disk Drive Module Strings...................439

Pdisks, Hdisks, and Disk Drive Module Identification ..........439

Rules for SSA Loops ....................440

Loops and Data Paths ....................440

Index ..........................443

xService Guide

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