Imerge IMerge AX-Platform Bedienungsanleitung
Imerge
AX Platform
Service Manual
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Important
Servicing of this product in accordance with this service manual
should never be undertaken in the absence of proper tools, test
equipment and the most recent revision to this service manual which
is clearly and thoroughly understood.
This static control precaution symbol appears throughout this manual.
When this symbol appears next to a procedure in this manual, static
control precautions MUST be observed. Use a static control worksta-
tion to help ensure that static charges are safely conducted to ground
and not through static sensitive devices.
CAUTION
Technical Competence
The procedures described in this service manual should be performed by trained and
authorised personnel only. Maintenance should only be undertaken by competent
individuals who have a general knowledge of and experience with devices of this
nature. No repairs should ever be undertaken or attempted by anyone not having such
qualifications. Genuine replacement parts manufactured, sold or specified by Imerge
must be used for all repairs. Read completely through each step in every procedure
before starting the procedure; any exceptions may result in a failure to properly and
safely complete the attempted procedure.
Note: A note provides additional information to clarify a point in the text.
Important:
An Important statement is similar to a note, but is used for greater emphasis.
CAUTION:
A CAUTION statement is used when the possibility of damage to the equipment
exists.
WARNING:
A WARNING statement is used when the possibility of injury to service personnel
exists.
The information contained in this service manual pertains only to the AX platform
manufactured by Imerge as of the effective date of this manual or the latest revision
thereof. This service manual was prepared for exclusive use by appointed service
personnel in light of their training and experience as well as the availability to them of
parts, proper tools and test equipment. Consequently, we provide this service manual
for general information only without warranty of the results with respect to any applica-
tion of such information. Furthermore, because of the wide variety of circumstances
under which maintenance and repair activities may be performed and the unique nature
of each individual’s own experience, capacity, and qualifications, the fact that a cus-
tomer has received such information from us this does not imply in anyway that we
deem said individual to be qualified to perform any such maintenance or repair service.
Moreover, it should not be assumed that every acceptable test and safety procedure or
method, precaution, tool, equipment or device is referred to within, or that abnormal or
unusual circumstances, may not warrant or suggest different or additional procedures or
requirements.
This manual is subject to periodic review, update and revision. Customers are cautioned
to obtain and consult the latest revision before undertaking any service of the equip-
ment.
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Warnings
Disconnect the mains power to the unit during disassembly/assembly procedures. Do not perform any
service or maintenance with the power applied unless specifically told to do so in the procedure.
Use extreme care while performing service procedures with the cover removed or while working on the
unit with power connected. An electrical shock hazard does exist, and the power supply heatsinks can
deliver an electrical shock even when mains power is removed from the unit; be certain to observe all
standard safety precautions.
Special Tools and Equipment
The following tools (or their functional equivalents) are required to complete the recommended
service procedures.
Required Tools
No.1 Pozidriv Screwdriver (M3)
No.2 Pozidriv Screwdriver (M4)
Nutspinner M3 (5mm)
Flat nose Pliers
Anti-Static Workstation
Flat Nose Pliers
Pick Up Tool
Digital Multimeter
High grab adhesive (Please read the label for instructions of use)
Online Support
Use the World Wide Web (WWW) to view the latest version of this service manual, check for updates or
download files. The support area on our web site is password protected, please contact Imerge Support
for details.
Service manual address:
http://www.xiva.co.uk/support/servicemanual.html
The XiVA OEM Support Pages:
http://www.xiva.com/support
The XiVA Home Page:
http://www.xiva.com
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Table of Contents
Table of Contents
IMPORTANT ...................................................................................................................2
TECHNICAL COMPETENCE............................................................................................................. 2
WARNINGS ....................................................................................................................................... 3
SPECIAL TOOLS AND EQUIPMENT ................................................................................................ 3
ONLINE SUPPORT............................................................................................................................ 3
PAGE REFERENCES ........................................................................................................................ 5
CLEANING THE UNIT ....................................................................................................................... 6
TO CLEAN THE AUDIO CONNECTORS........................................................................................... 6
PACKAGING MATERIALS ................................................................................................................. 6
CLEANING & PACKAGING ...........................................................................................6
HANDLING ELECTROSTATIC DISCHARGE-SENSITIVE DEVICES ................................................ 7
DISASSEMBLY & ASSEMBLY.......................................................................................7
MOTHERBOARD (AX)....................................................................................................................... 8
REMOVING THE LID ....................................................................................................................... 10
FITTING THE LID ............................................................................................................................ 10
REMOVING THE CDROM DRAWER FRONT (METAL VERSION) ................................................. 12
FITTING THE CDROM DRAWER FRONT (METAL VERSION) ...................................................... 13
REMOVING THE CDROM DRAWER FRONT (PLASTIC VERSION).............................................. 14
FITTING THE CDROM DRAWER FRONT (PLASTIC VERSION) ................................................... 15
REPLACING THE CDROM DRIVE .................................................................................................. 16
REMOVING THE HARD DISK BRACKET ....................................................................................... 19
FITTING THE HARD DISK BRACKET............................................................................................. 20
REMOVING A HARD DISK DRIVE (HDD) ....................................................................................... 21
FITTING A HARD DISK DRIVE (HDD)............................................................................................. 22
REPLACING THE FAN .................................................................................................................... 23
REPLACING THE FRONT PANEL DISPLAY BOARD (FPDB) ........................................................ 25
REPLACING THE POWER SUPPLY UNIT (PSU) ........................................................................... 27
REPLACING THE MAINS INLET FILTER ........................................................................................ 28
REPLACING THE MEMORY MODULE ........................................................................................... 29
REMOVING THE DAUGHTER EXPANSION BOARD (IF APPLICABLE) ........................................ 30
FITTING THE DAUGHTER EXPANSION BOARD (IF APPLICABLE).............................................. 31
REMOVING THE MODEM ............................................................................................................... 32
FITTING THE MODEM .................................................................................................................... 33
REPLACING THE BATTERY ...........................................................................................................34
REPLACING THE CONTROLLER PORT ........................................................................................ 35
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Page References
*DA_REMOVE_LID*
*DA_FITTING_LID*
*DA_REMOVE_CDROM_FRONT*
*DA_FITING_CDROM_FRONT*
*DA_REMOVE_CDROM_DRIVE*
*DA_FITTING_CDROM_DRIVE*
*DA_REMOVE_MODEM_BRACKET_BOARD*
*DA_FITTING_MODEM_BRACKET_BOARD*
*DA_REMOVE_MODEM*
*DA_FITTING_MODEM*
*DA_REMOVE_HARDDISK_BRACKET*
*DA_FITTING_HARDDISK_BRACKET*
*DA_MOTHERBOARD_LAYOUT*
REPLACING THE AX MOTHERBOARD.......................................................................................... 35
PARTS LIST .................................................................................................................39
IMPORTANT .................................................................................................................................... 40
TESTING.......................................................................................................................41
INTRODUCTION.............................................................................................................................. 44
ESSENTIAL PREPARATION............................................................................................................ 44
TROUBLESHOOTING..................................................................................................44
QUESTIONS AND ANSWERS ........................................................................................................ 45
POWER CHECK .............................................................................................................................. 51
MOTHERBOARD CHECK ...............................................................................................................52
EXPANSION BOARD CHECK (IF APPLICABLE) ............................................................................ 54
MODEM PROBLEMS....................................................................................................................... 54
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Cleaning the unit
Regular dusting with a dry soft, non-abrasive cloth will generally keep the finish of the front panel and
chassis cover looking like new. Avoid the use of domestic cleaning products.
Dust or finger marks can be removed from the front panel using a soft, slightly damp cloth. Disconnect the
power cord before cleaning the unit. Ensure that no water is allowed to enter the case and do not reconnect
the power cord until you are certain that the unit is completely dry.
At no time should you allow any liquid to enter the unit; it may run into the electronic circuitry and cause
damage that will not be covered under the product warranty.
Note: Do not use abrasive cleaners on any part of the unit.
To clean the audio connectors
The audio sockets on the back of the unit are gold-plated and need no cleaning if gold-plated Phono plugs
are used. Otherwise, it is recommended that the end-user unplugs and reconnects the plugs at least once a
year.
Packaging Materials
We recommend that you retain all of the packing material and shipping boxes for the unit. They are custom
designed to reduce the likelihood of damage during shipping. We will accept no responsibility for any
damage occurring to the unit, or accessory, that is shipped in packing material other than the original
packing material.
Cleaning & Packaging
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Handling electrostatic discharge-sensitive devices
Any assembly or component part containing transistors or integrated circuits (ICs) should be considered
sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge
between objects.
Protect against ESD damage by equalising the charge so that the machine, the part, the work mat, and the
person handling the part are all at the same charge.
WHEN HANDLING ESD-SENSITIVE PARTS:
• Keep the parts in protective packages until they are inserted into the product.
• Avoid contact with other people.
• Wear a grounded wrist strap against your skin to eliminate static on your body.
• Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even
when you are wearing a wrist strap.
• Use a grounded work mat to provide a static-free work surface.
Disassembly & Assembly
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Motherboard (AX)
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Whilst working inside the DH9300 we recommend that the PSU is covered with (?) to prevent contact with
the Power Supply Unit (PSU) which can cause an electric shock.
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Removing the Lid
TOOLS:
Pozi-driv No.1 screwdriver
PARTS USED:
MW00113-01 Cover (Black) MW00036-01 6x M3 (6mm) Black Screws
MW00105-01 4x Copper M3 (6mm) screws
PROCEDURE:
1. Remove the 4x M3 (Copper) screws from the left and right side of the unit. See figure 1.
2. Remove the 6x M3 (Black) screws from the rear of the unit. See figure 2.
3. Gently slide the lid towards the rear then lift up to remove, store in a safe place to prevent
damage. See figure 3.
Fitting the Lid
CAUTION:
EMC stripes are used along the top front and back edges of the chassis which can make the lid
difficult to fit. Do not try to force the screws into the holes as this can cause either damage to the
chassis or the screws thread which may prevent you from removing the lid again. Apply a little
downward pressure on the lid at the rear to help line up the holes.
TOOLS:
Pozi-driv No.1 screwdriver
PARTS USED:
MW00113-01 Cover (Black) MW00036-01 6x M3 (6mm) Black Screws
MW00105-01 4x Copper M3 (6mm) screws (if applicable)
PROCEDURE:
figure 1 figure 2 figure 3
figure 1 figure 2 figure 3
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