Jabra IBM lotus sametime Bedienungsanleitung

IBM lotus saMetIMe

user’s guIde

JABRA® IS A REGISTERED TRADEMARK OF GN NETCOM A/S

WWW.JABRA.COM

V01_1102

IntroductIon

This guide describes how to install the Jabra Call Control Plug-in

for IBM Lotus Sametime Connect. This plug-in enables call control

from your headset buttons during voice/video conversations in

Sametime Connect. Call control covers the ability to answer/end,

mute/unmute or hold/resume a call.

SyStem requIrementS

-PC running Microsoft Windows XP SP3 or later

-IBM Lotus Sametime Connect version 8.0.1 or 8.5.1+

-Jabra PC Suite version 2.4.1 or later

-A USB-corded Jabra headset, dongle or base station supported

by Jabra PC Suite

InStallatIon

Start by installing IBM Lotus Sametime Connect version 8.0.1 or

8.5.1 on your PC, if it is not already installed.

Then you install Jabra PC Suite. In the Jabra PC Suite installation

wizard make sure you choose to install the ”IBM Lotus Sametime

Driver” feature as shown below.

After installation of Jabra PC Suite you will find two Jabra plug-ins

for Sametime in a subfolder called “Sametime plugin” under the

Jabra PC Suite installation folder (C:\Program Files\Jabra\Jabra PC

Suite). Each plug-in consists of a compressed archive

(file extension .zip).

The plug-in file called JabraSametimeV80Plugin.zip is used for

Sametime Connect version 8.0.1.

The plug-in file called JabraSametimeV85Plugin.zip is used for

Sametime Connect version 8.5.1.

note

If you already have a previous version of the Jabra Sametime

plug-in installed you must start by uninstalling the old version.

See the last section of this document for instructions on how

to uninstall the plug-in.

InstallatIon guIde for

JaBra Call Control Plug-In

for IBM lotus saMetIMe ConneCt

1. Start Lotus Sametime Connect and login.

2. Open the Tools menu and select Plug-ins, Install Plug-ins…

3. In the Install/Update wizard you select “Search for new features

to install” and click Next.

4. In the next step you click on the Add Zip/Jar Location… button.

In the Select Local Site Archive dialog that opens you browse

to the folder C:\Program Files\Jabra\Jabra PC Suite\Sametime

plugin and select the Jabra plug-in ZIP archive that matches your

Sametime version and click OK. Click OK again in the Edit Local

Site dialog box.

the wIzard Should now Show thIS page

Make sure the checkbox is checked and click Finish.

5. In the next step you see this window:

Make sure all checkboxes are checked and press Next. Your Jabra

Sametime Plug-in version may be higher than 1.0.0 shown in the

example above.

6. In the next step you must accept the license agreement and

click Next.

7. Complete the remaining steps in the wizard. You need to restart

Sametime to complete the installation.

The installed plug-in has no user interface and is not visible. It is

a service that is started together with Sametime Connect and is

running in the background. The plug-in communicates with the

Sametime driver in Jabra PC Suite.

to InStall the Jabra plug-In In lotuS SametIme connect follow the StepS below

VerIfy InStallatIon

To verify the installation start Jabra Device Service by clicking on

the Start button in Windows’ Taskbar and select All Programs,

Jabra, Jabra PC Suite, Jabra Device Service. After a few seconds

a Jabra logo icon will appear in the notification area in Windows’

Taskbar. Right-click on this icon and select Open Device Service.

thIS brIngS up the wIndow below:

In the Installed Jabra PC Suite softphone drivers table make sure

the softphone status is Ready and the driver status is Started for

IBM Lotus Sametime. If the driver status is not Started select the

IBM Lotus Sametime row in the table and press the Start button.

The table contains two rows for IBM Lotus Sametime, one for ver-

sion 8.0.x and one for version 8.5.x. Make sure the driver version

matching your Sametime version is Ready.

If the Softphone StatuS IS not ready VerIfy that

a. Lotus Sametime Connect has been started and you have logged

in.

b. The Jabra plug-in for Sametime has been installed in Sametime

Connect as explained above.

Make sure the Softphone in focus selection is set to “IBM Lotus

Sametime”.

teSt the plug-In

When you have verified the installation and Jabra Device Service

and the IBM Lotus Sametime Driver is running you can start up

IBM Lotus Sametime Connect to start testing the Jabra headset

integration in Sametime.

Plug-in a Jabra device into a USB port on the PC and start a call in

Sametime. You should now be able to perform these actions from

the headset buttons (features available depends on the type of

Jabra headset):

- Accept an incoming call

- End the active call

- Put active call on hold

- Resume a call on hold

- Mute the headset microphone

- Un-mute the headset microphone

unInStallatIon

To uninstall the plug-in from Lotus Sametime Connect follow the

steps below.

1. Open the Tools menu and select Plug-ins, Manage Plug-ins…

2. In the window below find and select the “Jabra Sametime

Plugin” feature in the tree view on the left hand side.

In the panel on the right hand side you click on the Uninstall link.

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