Kensington Presentair Pro K72448 Installationsanleitung

333 Twin Dolphin Drive, 6th Floor

Redwood Shores, CA 94065

kensington.com

K72448 Presentair Pro™ Bluetooth® Presenter, Laser, & Stylus FAQ’s

What should I do once I purchase this device?

After opening the box and removing the presenter and its accessories, please take a

moment to read the Quick Start Guide and the Instruction Guide before starting to use

the presenter.

For first-time use, please install the provided battery into the presenter.

What devices are compatible with PresentAir Pro?

The PresentAir Pro works with most Windows 8, Android, and iOS devices that are

Bluetooth 4.0 compatible.

How can I know that the device is connected to my tablet or laptop after pairing?

When you have completed the steps in the Instruction Guide for pairing/connecting

PresentAir Pro to your device, you can find the PresentAir Pro in the Bluetooth settings

list of connected/paired devices.

- Windows 8

oPC settings -> PC and Devices -> Bluetooth

oPresentAir will show as Presentair XXXX with the status: Connected

- iOS

oSettings -> Bluetooth -> My Devices

oPresentAir will show as Presentair XXXX with the status: Connected

- Android

oSettings -> Bluetooth -> Paired Devices

oPresentAir will show up as PresentAir XXXX with the status: Paired

I was able to connect to a Bluetooth device, but I cannot connect to a different one.

What should I do?

When a PresentAir Pro has been paired with a device, it cannot be paired with a new

device until it has been unpaired/disconnected from the previous device. Go to your

device’s Bluetooth settings, find the PresentAir under the Connected/Paired devices

and select disconnect/forget/unpair.

How do I know when the device is in Pairing/OFF/ON mode?

1. If you press one of the 3 input buttons (up, middle, down) and one of the LEDs

flash, PresentAir Pro is in the ON state.

333 Twin Dolphin Drive, 6th Floor

Redwood Shores, CA 94065

kensington.com

2. If you press one of the 3 input buttons (up, middle, down) and none of the LEDs

flash, PresentAir Pro is in the OFF state. Pressing the mode button or laser

button will wake the PresentAir Pro to enter the ON state.

3. If the blue LED is blinking, PresentAir Pro is in pairing mode.

I am able to turn the device on and off, but I cannot enter pairing mode. What is going

on?

When PresentAir Pro is already paired with a device, you will not be able to enter

pairing mode. You must first unpair/disconnect/forget your presenter from your device’s

Bluetooth settings menu. Next, turn the PresentAir off. With the PresentAir unpaired

from a previous device and starting from the OFF state, you can now enter pairing

mode by pressing and holding the Mode button until the blue light blinks.

How do I change modes between Presentation, Media, and Custom?

To switch modes, hold down the mode button and press the up button for Presenter

Mode, the middle button for Media Mode, and the down button for Custom Mode. The

color of the light indicates which mode you’re currently in.

When I push a button on the device, multiple commands are sent causing my

presentation to skip slides. What is going on?

With Bluetooth, when a device gets out of range or there is strong wireless interference

in the area (from possibly either strong Wi-Fi networks or a microwave oven), the device

will attempt to resend the data instruction. This can result in unwanted repeating of the

sent command causing multiple screen advances during a presentation. If this

happens, try moving closer to the host computer. The device has been tested up to a

10 meter range in a laboratory environment, however the configuration and condition of

the host computer and other environmental conditions can reduce this distance and

affect results.

333 Twin Dolphin Drive, 6th Floor

Redwood Shores, CA 94065

kensington.com

What should I do when the Bluetooth Devices in Windows doesn’t find the device or

cannot connect to it?

Find the Bluetooth Icon in the lower right corner of the desktop, Right Click the icon and

select Open Settings. In the Options Tab, click on ‘Restore Defaults’. See below:

Once you have done this, please restart your computer to complete the changes before

attempting to pair your device.

If you are still unsuccessful in pairing your device, there are some additional settings to

check (see below). If you still experience trouble, check if there is an update for your

Bluetooth Driver on your computer manufacturer’s support website.

333 Twin Dolphin Drive, 6th Floor

Redwood Shores, CA 94065

kensington.com

The device still does not seem to pair correctly in Windows. What is going on?

There are a few settings in Windows that can influence pairing. First, check that

Bluetooth Services are set to start Automatically on start-up. This is found in the

Control Panel. In the Control Panel, set View to Small Icons or Traditional, and then

open Administrative Tools. Double Click the Services shortcut. See below:

333 Twin Dolphin Drive, 6th Floor

Redwood Shores, CA 94065

kensington.com

Locate all Bluetooth Services and verify they are set to Automatic. In some cases there

is more than one Bluetooth Service listed, be sure to set all shown to Automatic. To

333 Twin Dolphin Drive, 6th Floor

Redwood Shores, CA 94065

kensington.com

change the setting, right click the Bluetooth Service, select Properties. Select start-up

type to Automatic, see below:

Select Apply, and OK. If all Bluetooth Services are set to Automatic, reboot your

computer to complete the change.

If you are still experiencing trouble pairing this device, an update to Bluetooth Drivers

may be needed.

The device is paired in Windows, but then stops working. What is going on?

There are two locations on your Windows device where settings need to be modified.

1. The first setting for the Human Interface Devices

From your system’s Device Manager, go to Human Interface Devices and select

Bluetooth Low Energy GATT Compliant HID Device, right click and select Properties.

333 Twin Dolphin Drive, 6th Floor

Redwood Shores, CA 94065

kensington.com

From the Properties, select Power Management and uncheck ‘Allow the computer to

turn off this device’. Note: your device may need to be paired for this option to be

selectable. See below:

333 Twin Dolphin Drive, 6th Floor

Redwood Shores, CA 94065

kensington.com

2. The second setting is for the Bluetooth radio. Check to see that the Power

Management setting for Bluetooth does not allow Windows to turn off Bluetooth to

save power. Note: there are two ways to find the second setting.

The first way is to go to Control Panel, then System, and select Device Manager. See

Below:

333 Twin Dolphin Drive, 6th Floor

Redwood Shores, CA 94065

kensington.com

Select the Radio Adapter from the list, right click the Radio Adapter and then select

Properties.

Find the Bluetooth Driver, Right Click the Driver and select Properties.

333 Twin Dolphin Drive, 6th Floor

Redwood Shores, CA 94065

kensington.com

Click the Power Management Tab, and uncheck ‘Allow the computer to turn off this

device to save power’. If available, check ‘Allow this device to wake computer’. See

below:

Click OK, and reboot your computer.

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