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How to Contact Key Digital
®
Customer Support
For customer support questions please contact us at:
➔Phone: 914-667-9700
➔E-mail: customersupport@keydigital.com
Technical Support
For technical questions about using Key Digital
®
products, please contact us at:
➔Phone: 914-667-9700
➔E-mail: tech@keydigital.com
Repairs and Warranty Service
Should your product require warranty service or repair, please obtain a Key Digital
®
Return Material
Authorization (RMA) number by contacting us at:
➔
Phone: 914-667-9700
➔
E-mail: rma@keydigital.com
Feedback
Please email any comments/questions about the manual to:
➔
E-mail: customersupport@keydigital.com
Warranty
All Key Digital
®
products are built to high manufacturing standards and should provide
years of trouble-free operation. They are backed by a limited two-year parts and
labor warranty.
1. Read and follow all instructions.
2. Heed all warnings.
3. Do not use this device near water.
4. Clean only with dry cloth.
5. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
6. Only use attachments/accessories specified by the manufacturer.
7. Refer all servicing to qualified service personnel. Servicing is required when the
device has been damaged in any way including:
➔
Damage to the power supply or power plug
➔
Liquid spills on the device
➔
Objects fallen into the device
➔
Exposure to rain or moisture
1. Connect CAT5e/6 cables before providing power to the unit.
2. Test for proper operation before securing unit behind walls or
in hard to access spaces.
3. If installing the KD-CATHDX into wall or mounting bracket into sheet-rock, provide
proper screw support with bolts or sheet-rock anchors.
Important Product Warnings:
Safety Instructions.
Please be sure to follow these instructions for safe operation
of your unit.
