Key Safe One Touch Personal Alarm Bedienungsanleitung

PORTAL INSTRUCTIONS

USER SET-UP GUIDE

Your One Touch Portal Address

sticker here

ONE TOUCH PERSONAL ALARM

WELCOME TO THE ONE TOUCH

PERSONAL ALARM

These instructions aim to make your journey using the One Touch Personal Alarm solution as

seamless as possible. If you have any further queries in relation to the set-up and operation of

this solution please do not hesitate to contact your provider.

Before dispatch of the One Touch device your provider will have set up the device on the One

Touch Personal Alarm web-portal. As such upon receipt of the device you will need to link the

device on the portal using the username and passcode your provider has provided you and set

up the criteria as seen overleaf in section 3. Please note this device is now LIVE!

GENERAL ADVICE

FOR USE:

4 Keep dry and free of dust.

4 Avoid excessively hot or cold spots.

4 Use a dry cloth to clean the device.

4 Do not open the device, because this will

void your warranty.

4 The use of any charger other than the

charger included in the package may

affect the operation of the device.

4 Do not remove the SIM card, it may be

blocked. Re-activation of the SIM card may

involve costs for the user.

4 The service is dependent on external

infrastructure (GSM/GPS/GPRS), whereby

the operation may be affected by

influences from outside.

GENERAL ADVICE

FOR OPERATION:

4 Press and hold the SOS alarm button for

3 seconds to make an alarm call. You will

hear a beep. The green LED light will blink

until you switch off the alarm.

4 In the web portal, your device will have

been configured with up to three contacts.

A call will be sent out to all of your

contacts. When they answer the alarm call

they will hear a recorded message.

4 You will be connected to the contact who

answers first. Doing so will notify the other

contacts that your call has been answered.

4 We advise you keep the conversation

as short as possible, so that any further

(emergency) communication will remain

available and the battery will last longer.

ONE TOUCH PERSONAL ALARM

1. SET-UP & CHARGING

Before you start using the device make sure

you charge the battery for at least 4 hours.

Plug the wire into the charging station

provided and place the device into the

charging station.

While the battery is charging the red LED light

will be on continuously.

When the battery is fully charged the red LED

light will switch off.

Remember to re-charge the battery as soon

as possible when the blue LED light starts to

blink quickly.

Battery life varies dependant on usage,

however is typically between 24 and 96

hours.

Complete your details on the web portal. If

you do not do this the device will not function

correctly.

2. SWITCHING ON/OFF & STATUS

CHECK

To switch on, press and hold button (1) on the

left side for 3 seconds

To switch off, press and hold button (1) on the

left side together with the SOS contact button

for 3 seconds.

You can check if the device is switched on by

shortly pressing button (1) or the SOS Contact

button (2).

When everything is all OK you will see the

green LED blink quickly 10 times.

On Button (1)

SOS Contact

Button (2)

Charging

Please note this product

is equipped with a roaming SIM card

which will roam onto the strongest

mobile network available. (Please check

mobile coverage in your area). Over use

may incur further charges. The product

is designed for outdoor use however

you should avoid excessive contact with

water. We can not be held responsible

for any UK GSM network failures or

poor coverage areas. Every device has

a 300 speech-minute/message limit

per year. We always look back on the

last 12 months of a subscription. All

calls are rounded up to a full minute

per conversation participant. When the

mentioned 300 limit is reached there

will be an

additional charge for usage.

ONE TOUCH PERSONAL ALARM

3. SETTING UP DEVICE CRITERIA

WITH WEB PORTAL

Decide on the 3 contacts you want to register

to receive alarms from your device and

make a note of

their name, telephone number and email

addresses. Once you press the SOS button

a call will be placed to all 3 contacts and

the first to answer will speak to you via the

pendant to assist you. All 3 contacts will get

an email to state you have placed an alert

and the email will name the person who

answered the alert.

If none of the 3 contacts answer the alert

another call will be placed. Hence, it is

important that you select

3 contacts who will answer the call.

4. LOGIN

Navigate to your portal address

(shown on the front cover)

Enter your admin email address

& click log in.

Enter the 5 digit code found on your

welcome email.

ONE TOUCH PERSONAL ALARM

This will take you to the home screen

5. PENDANT USER

To create the pendant user, click

on the icon on the top right hand side of the

home screen.

Activate/deactivate the user.

Enter the users name, email address, mobile

number and address. If needed an email

can be sent to the user with logon details to

the portal so they may view the pendants

configuration.

Users are also able to make changes to the

setup of their pendant. Click save changes to

be returned to the home screen.

6. PENDANT ADMIN

A pendant administrator may be

added if needed by clicking on the user icon

a second time and scrolling down to the

Device administrator section.

Enter the administrators name, email

address and mobile number.

Administrators can change the advanced

features not available to every day users or

SOS contacts.

ONE TOUCH PERSONAL ALARM

7. ADD CONTACTS

To set up contact persons, click on the

first contact person icon on the left hand side

of the home screen. (Repeat the process for

the other contacts.)

Status can be set to active or not active. This

can be used to turn a contact person off if

they cannot be contacted or respond, for

example, if they are on holiday.

Request location can be set on or off. This

allows contact persons to search for the

device and get an up to date location using

the request location button on the home

screen.

Enter the contact person’s name, email and

phone number and then add contact person

to save.

Send welcome message if you want to send

the contact logon credentials.

8. LOCATION

The request location button is used to

display the tracking information generated

by the pendant, known as breadcrumbs..

ONE TOUCH PERSONAL ALARM

There are 4 functions that can be performed.

Request device position

Jump to last known position

Scroll back through positions

Scroll forward through positions

The map will show the last known

location of the pendant along with

how long ago this location was

posted. If this was 15 minutes ago, you could

request device position to get an up-to-date

location for the pendant.

9. SETTINGS

Within the settings tab are some essential

configuration points that need to be set

before the pendant will function.

SOS Button can be configured on or off by

your provider.

Home Location shows the users home

address. This is then used as the map guide

for setting up Geo zones when they are

activated

Geo Zones can be turned on or off, and be

configured by the device administrator.

To create zones, first activate them and save

the change.

ONE TOUCH PERSONAL ALARM

The portal will then communicate with the

pendant. After a few minutes, click the GEO

zones button.

Turning Breadcrumbs on makes the pendant

ping its location to the portal every 20

minutes. These points can be viewed in the

‘locate device’ tab on the home page of the

portal.

Hide history hides the list of alarm activations

from view.

To complete the setup of a pendant, at least

one contact person will need to be created.

The settings tab on the home page will show

a green 100%. The pendant can now be

used.

10. MOBILE PHONE SET UP

Open your web browser (Safari-iPhone/

Chrome-Android/Edge-Windows) of choice

and enter the portal address. You can also

access the portal via the email sent by your

provider.

Should you have any questions or queries please

contact your one touch personal alarm provider:

Available on any modern web browser.

ONE TOUCH PERSONAL ALARM

Please note: One Touch will also work on all web enabled

devices that have browser capability such as desktop

computers, mobile phones, tablets,

smart TVs & game consoles.

Notes

ONE TOUCH PERSONAL ALARM

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