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• Allow warm food and drinks to cool before placing into the appliance.
• Always check that the doors are closed properly after opening, especially the freezer door.
• Minimise the frequency of opening the doors
• When thawing frozen food, place it in the refrigerator compartment. The low temperature of the frozen food assists the cooling of
the food in the refrigerator compartment.
• Positioning of the shelves in the refrigerator has no impact on the energy consumption.
• Food should be placed on the shelves in such a way to ensure proper air circulation. (Food should not touch each other and the
distance between food and the rear wall of the fridge compartment should be maintained.)
• You can increase the storage capacity of the freezer compartment by removing the freezer baskets.
• The condenser (the coil placed at the rear of the appliance) should be cleaned regularly.
• Damaged or leaky gaskets should be replaced as soon as possible.
WARRANTY
DURATION & COVERAGE
KIC offers a full warranty service from the date of original retail purchase, supported by a qualified and committed network of Service
Partners nationwide. Any functional part which fails in normal home use will be repaired or replaced, after a full assessment has
been carried out by an Authorised Service Partner, free-of-charge including the part itself and labour costs. Evidence of the purchase
(receipt), Model Number and Serial Number are required to obtain a free warranty service.
WARRANTY PERIOD
The following countries carry a 2-year warranty:
South Africa Swaziland
Botswana Lesotho
Namibia
The following countries carry a 1-year warranty:
Zambia Uganda Burundi
Zimbabwe DR Congo Madagascar
Mozambique Rep. of Congo Seychelles
Angola Gabon Mauritius
Malawi Equatorial Guinea Mayotte
Tanzania Nigeria Comoros
Kenya Rwanda Cameroon
WARRANTY EXCEPTIONS
Conditions and damages resulting from any of the following cases:
• Improper installation, delivery or maintenance (i.e., pump filter cleaning);
• Any repair, modification, alteration, or adjustment not authorized by the Manufacturer;
• Misuse, abuse, accidents or unreasonable use;
• Incorrect electric current, voltage or supply;
• Damages due to voltage fluctuations or lightening;
• Improper settings of any control;
• Product previously repaired by non-authorised Service Partner.
Damage on aesthetic components due to transport and movement (i.e., dents, scratches) are not covered by warranty.
Aesthetic components (i.e., handles, lamps, glass, plastics).
Light bulbs, water filter air filter, carbon filter, rubber hoses.
Accessories and glass made optional (i.e., shelves, plates).
Products used for non-domestic purpose or located in commercial environment (i.e., restaurants, hotels, hairdressers,
laundry shops, butcher shops and garage).
Installation cost (i.e., water, power and gas connection).
Where a product has been returned due to incorrect information furnished by the dealer regarding the
features and use of the product.
Assistance or service call to:
• Correct any improper installation;
• Instruct the consumer on proper product usage;
• Transport appliance to the service workshop;
• No failure found (in case of functional failures claimed by the consumer and not found during technician check, the repair will be
charged to the consumer);
• Periodic maintenance or the cleaning of water filter, pump filter and air duct filter;
• Removal of transport support or fixation screws;
• Settle of feet and setting of gas nozzles.
Cost of the above-mentioned service call will be charged to the consumer.
In no event shall KIC be liable for any consequential, either direct or indirect, damages whether foreseeable or unforeseeable,
resulting from improper usage or maintenance of the appliance as well as for any damages consequently to the non-observance of
the appliance’s instruction for use.
After the warranty period, all repairs will be completely charged to the consumer.
