Konica Minolta Bizhub PRO 1200 Series Handbuch

Version 1.5

Created: 10/15/09

bizhub PRO 1200 / 1200P

1051 Main Body NIC

bizhub vCare/CS Remote Care

HTTP (One-Way) Setup Instructions

Konica Minolta bizhub PRO 1200/1200P 1051

bizhub vCare HTTP Setup Guide

Page 1 of 22

Purpose: This documentation is for setting up bizhub PRO 1200/1200P and 1051

vCare/CSRC One–way (Simplex) HTTP communication..

Convention: bizhub vCare is the US brand used by KMBS for Konica Minolta’s

worldwide CS Remote Care System (CSRC).

Overview: The settings entered into the CS Remote Care section of the bizhub are

intended to do the following:

Set the MFP with the current date, time and time zone according to Military Time.

When the MFP communicates with the vCare/CSRC host, the MFP will report the

date and time for its specific location.

Set a unique identification code for communicating to a specific vCare/CSRC host

system.

Set a unique HTTP connection for the MFP, as well as the IP addresses/ Link

information of the WEB/DAV server. All passwords, user names and port settings for

HTTP will be set to allow the MFP to communicate with the WEB/DAV server(s)

supporting vCare/CSRC

CONTENTS

Topic Page

A. Administrative Requirements Prior to MFP HTTP Setup 2

B. MFP Specific Requirements 2

C. Setting MFP Date/Time Settings 2

D. Enabling vCare Settings in Service Mode 5

E. Configuring the Main Body NIC Controller 9

F. Setting vCare Settings in Service Mode 12

G. First Call to the System 19

H. Printing a vCare Communication Log 20

I. Troubleshooting 21

Konica Minolta bizhub PRO 1200/1200P 1051

bizhub vCare HTTP Setup Guide

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A. Administrative Requirements Prior to MFP HTTP Setup

The MFP’s HTTP settings and Server addresses MUST be obtained prior to setting up the MFP for

HTTP Communication.

B. MFP Specific Requirements

The technician performing the HTTP setup must have the following information from the vCare

administrator before visiting the customer:

1. Device ID: The Device ID for MFP must match the 13 digit ID configured on CSRC Server. The

Device ID is the serial number for the MFP. This setting is hard-coded in the bizhub PRO 1200/1200P

and 1051 vCare/CSRC settings.

2. Center ID: This ID is used by the vCare/CSRC Communication Server.

3. WEB/DAV Server IP Address: The IP address for the WEB/DAV Server.

4. HTTP Port: Typically 80, unless otherwise indicated.

5. Service Engineer’s ID number: The SE ID is a seven-digit number. It should be unique to the

technician servicing the machine. Enter leading zeros if required; e.g. 0123456. If no numeric ID

assigned, simply use: 1234567.

C. Setting MFP Date/Time Settings

1. Press the Utility / Counter button on the MFP

2. Select [Administrator Setting].

Enter Administrator password, as required. (Default = 12345678)

Konica Minolta bizhub PRO 1200/1200P 1051

bizhub vCare HTTP Setup Guide

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3. Press [System Setting].

4. Then select [Time and Date Setting].

Konica Minolta bizhub PRO 1200/1200P 1051

bizhub vCare HTTP Setup Guide

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5. Within the [Time and Date] Setting, enter the following information:

a. In [Setting Time], enter the current Month, Day and Year.

b. Then enter the Hour and Minutes in Military Time.

If it is currently Daylight Savings Time, select the [Daylight Saving Time] button.

Note: Be sure to de-select this button when Daylight Savings Time ends.

6. Select the [Diff. Time Setting] button and enter the correct Time Zone and then press the [+ /- ] button.

a. Eastern Time Zone: -0500

b. Central Time Zone: -0600

c. Mountain Time Zone: -0700

d. Pacific Time Zone: -0800

Note: Make sure to press “Set” button after each selection.

Note: The message “Changing is completed Main power Off/On to be effective will display”.

It is not necessary to cycle power at this time, as power will be cycled in Step 16 of Section D.

7. Press “Close”, Return”, then “Exit.”

Konica Minolta bizhub PRO 1200/1200P 1051

bizhub vCare HTTP Setup Guide

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D. Enabling vCare Settings in Service Mode

1. Press Utility / Counter > Stop >00 >Stop >01 to enter Service (Tech Rep) Mode.

2. Press [System Setting], then select [Setting Date Input].

3. In the [New Date] section, enter the current date, then press “Set.”

4. Press OK.

Konica Minolta bizhub PRO 1200/1200P 1051

bizhub vCare HTTP Setup Guide

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5. Select [System settings], then [Software DIPSW Setting].

6. Set [03-6] to On(1).

7. Press Return > then select the [Service] button at the upper left.

Konica Minolta bizhub PRO 1200/1200P 1051

bizhub vCare HTTP Setup Guide

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8. Within [Service] > Select [Machine Condition] > [I/O Check Mode].

9. Key in 15 > press the [Access] button> then key in 98 and press the MFP’s [Start] button.

10. The display should then read > FIN

11. Press Return > then select the [Service] button at the upper left.

12. Within [Service] > select [System Setting] > [Software DIPSW Setting].

Konica Minolta bizhub PRO 1200/1200P 1051

bizhub vCare HTTP Setup Guide

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13. Set [15-5] to On(1).

14. Set [16-7] to On(1)

Note: This setting sets the Machine NIC to be used for vCare communication.

15. Press Return > Exit 2X.

16. Cycle power by turning off SW2 and SW1.

Note: Wait 15 seconds before powering on the MFP. Then wait until the MFP comes to a full ready.

Konica Minolta bizhub PRO 1200/1200P 1051

bizhub vCare HTTP Setup Guide

Page 9 of 22

E. Configuring the Main Body NIC Controller

1. Press the Utility / Counter button.

2. Press [Administrator Setting].

3. Select [Network Setting].

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