KVH Industries TracVision L2 Bedienungsanleitung

Satellite Television

KVHTracVision

owner’s

manual

•Installation Instructions

•User’s Guide

•Technical Manual

A Guide to TracVision L2

RJ11 Jack

(Data Cable to IRD - Optional)

Maintenance Port

(DB9 Connector)

Input Power

(+12 VDC) Ground

Switchplate Mounting

Hole (1 of 2)

Data/Power Connector

54-0195 Addendum to Rev. A

TracVision L2 Owner’s Manual

Addendum

(ECO #6119)

The following information applies to Revision A of the

TracVision L2 Owner’s Manual (KVH Part Number 54-0195).

Aprotective cover has been added to the switchplate to guard against

damaging electrostatic discharges (ESD), which may occur during

installation.

2.3 Connecting System Components

Figure 2-11 and the template on the following page have been

changed to show the new switchplate cutout dimensions, which have

been widened to accommodate the protective cover.

Figure 2-13 shows the switchplate connectors as they appear within

the new cover.

2.5"

Figure 2-11

Switchplate Cutout Dimensions

Figure 2-13

Switchplate Connectors

54-0195 Addendum to Rev. A

Appendix C

Switchplate Template

2.5"

A Guide to TracVision L2 – ADDENDUM

54-0195 Addendum to Rev. A

TracVision L2 Owner’s Manual

Addendum

(ECO #6040)

The following information applies to Revision A of the

TracVision L2 Owner’s Manual (KVH Part Number 54-0195).

2Installation

Kitpack Contents

Two plugs have been added to the kitpack for sealing the predrilled holes

in the antenna baseplate.

Part Qty. KVH Part No.

Switchplate assembly 1 02-1236-01

Tie-wraps 5 22-0013

RJ11 handset cable 1 32-0724-25

Clam shell ventilator 1 19-0230

#6 x 3⁄4" thread-forming screws 5 14-0298-12

1⁄4"-20 x 5⁄8" hex screws 4 14-0250-10

1⁄4" flat washers 4 14-0251

3⁄8" hole plugs 2 19-0282-06

2.2 Mounting the Antenna Unit

Astep has been added to the antenna mounting

procedure. The hole plugs need to be installed before

mounting the antenna unit to the vehicle.

6. Set aside the antenna unit and clean the roof’s

surface to remove any debris.

6b. Seal the two baseplate holes shown in Figure 2-4

with the plugs provided in the kitpack.

Table 2-2

Kitpack Contents

Baseplate Holes

Figure 2-4

Antenna Baseplate (Bottom View)

Congratulations!

You have selected one of the most advanced land-mobile satellite

tracking systems available today. KVH®Industries’ TracVision®L2

is designed for use with DIRECTV®, DISH Network™, and

ExpressVu. This manual provides detailed instructions on the

proper installation, use, and maintenance of your TracVision L2

system.

Throughout this manual, important information is marked for

your attention by these icons:

Direct questions, comments, or suggestions to:

KVH Industries, Inc.

50 Enterprise Center

Middletown, RI 02842 USA

Tel: +1 401 847-3327

Fax: +1 401 849-0045

E-mail: [email protected]

Internet: www.kvh.com

If you have any comments regarding this manual, please e-mail

them to [email protected]. Your input is greatly appreciated!

A helpful tip that either directs you to

a related area within the manual or

offers suggestions on getting the

highest quality out of your system.

An alert to important information

regarding procedures, product

specifications, or product use.

An electrical safety warning to help

identify electrical issues that can be a

hazard to either this KVH product or

a user.

Information about installation,

maintenance, troubleshooting, or

other mechanical issues.

TracVision L2 Serial Number

This serial number will be required

for all troubleshooting or service

calls made regarding this product.

KVH Part # 54-0195 Rev. A

Click here to go to our state-of-the-art Customer 

Support web page...the fastest and easiest way 

to get all of your questions answered!

TracVision®and KVH®are registered trademarks of

KVH Industries, Inc.

DIRECTV®is an official trademark of DIRECTV,

a unit of GM Hughes Electronics Corporation.

DISH Network™is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiary of Bell Satellite Services.

Table of Contents

1Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.1 Digital SatelliteTelevision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2 TracVision L2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2.1 TracVision L2 Components.....................................................1-2

1.2.2 Integrated Receiver/Decoder (IRD)........................................1-2

1.3 Materials Provided with TracVision L2 . . . . . . . . . . . . . . . . . . . .1-2

1.3.1 Additional Materials Required for TracVision L2 Use.............1-3

2Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

2.1 Choosing the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

2.2 Mounting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

2.3 Connecting System Components . . . . . . . . . . . . . . . . . . . . . . . .2-8

2.3.1 Connecting the Antenna to the Switchplate...........................2-9

2.3.2 Connecting the Antenna to the IRD .......................................2-9

2.3.3 Sealing the Cable Access Hole............................................2-11

2.3.4 Connecting the Switchplate to the IRD ................................2-11

2.3.5 Connecting the Switchplate to Vehicle Power ......................2-12

2.3.6 Connecting the IRD Ground Wire.........................................2-12

2.3.7 Installing the Switchplate......................................................2-12

2.4 Activating the IRD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

2.5 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

2.5.1 Checking Out the System Using

an IRD Data Connection ......................................................2-13

2.5.2 Checking Out the System Without

an IRD Data Connection ......................................................2-15

2.6 ConfiguringTracVision L2 for Remote

Satellite Dish Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

3Using Your TracVision L2 . . . . . . . . . . . . . . . . . . . . . . .3-1

3.1 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

3.2 Tracking the Correct Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

54-0195 Rev. A

3.2.1 Using the IRD for Satellite Selection......................................3-3

3.2.2 Using the Switchplate for Satellite Selection..........................3-3

3.2.2.1 The Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

3.3 Turning Off the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

3.4 WatchingTelevision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

4Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1 Causes and Remedies for Common Operational Issues . . . . . .4-1

4.1.1 Blown Fuse or Improper Wiring..............................................4-2

4.1.2 Dew or Rain Pooling on Dome...............................................4-2

4.1.3 Satellite Signal Blocked..........................................................4-2

4.1.4 Satellite Coverage Issue.........................................................4-3

4.1.5 Vehicle Turning During Startup...............................................4-3

4.1.6 Incorrect or Loose RF Connectors.........................................4-3

4.1.7 Type of Multiswitch Used........................................................4-3

4.2 IRDTroubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2.1 IRD Wiring ..............................................................................4-4

4.2.2 AC Power Fluctuating.............................................................4-4

4.2.3 No IRD Data Connection........................................................4-4

4.2.4 EchoStar IRD Activation Check..............................................4-4

4.2.5 Failed IRD Status Check........................................................4-5

4.2.6 IRD Faulty...............................................................................4-5

4.3 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

4.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

4.5 Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . .4-7

5Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3 Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4 Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . .5-3

5.4.1 PCB Removal and Replacement............................................5-5

5.4.2 Antenna Gyro Assembly.........................................................5-6

5.4.3 Antenna LNB Replacement....................................................5-8

5.5 Preparation for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10

Appendix A System Specifications . . . . . . . . . . . . . . . . . .A-1

Appendix B Comprehensive TracVision L2 System

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . .B-1

Appendix C Switchplate Template . . . . . . . . . . . . . . . . . .C-1

Appendix D EchoStar IRD Activation Procedure . . . . . . . . . .D-1

Appendix E Startup Data Sequences . . . . . . . . . . . . . . . . .E-1

E.1 System Connected to IRD Data . . . . . . . . . . . . . . . . . . . . . . . . .E-1

E.2 System Not Connected to IRD Data . . . . . . . . . . . . . . . . . . . . . .E-3

Appendix F Maintenance Port Parser Commands . . . . . . . . .F-1

F.1 System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .F-1

F.2 Manual Positioning Commands . . . . . . . . . . . . . . . . . . . . . . . . .F-2

F.3 Operational Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .F-3

F.4Target and Signal Commands . . . . . . . . . . . . . . . . . . . . . . . . . .F-4

List of Figures

Figure 1-1 TracVision L2 System Configuration . . . . . . . . . . . . . . . . .1-1

Figure 2-1 Antenna Blockage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Figure 2-2 Maximum Mounting Surface Slope . . . . . . . . . . . . . . . . . .2-3

Figure 2-3 Proper Orientation of the Antenna Unit . . . . . . . . . . . . . . .2-4

Figure 2-4 Baseplate Connectors Facing Rear of Vehicle -

Factory-drilled Drain Hole Locations . . . . . . . . . . . . . . . . .2-5

Figure 2-5 Baseplate Conectors Facing Front of Vehicle -

Recommended Drain Hole Locations . . . . . . . . . . . . . . . .2-5

Figure 2-6 Forward Shipping Restraint (Arranged for Shipping) . . . . .2-6

Figure 2-7 TracVision L2 Shipping Restraints

(Top View, Installed for Shipping) . . . . . . . . . . . . . . . . . . .2-6

Figure 2-8 Forward Shipping Restraint Storage . . . . . . . . . . . . . . . . .2-6

iii

54-0195 Rev. A

Figure 2-9 Rotating Plate Shipping Restraint Storage . . . . . . . . . . . .2-7

Figure 2-10 TracVision L2 Shipping Restraints (Storage Position) . . . .2-7

Figure 2-11 Switchplate Cutout Dimensions . . . . . . . . . . . . . . . . . . . .2-8

Figure 2-12 Antenna Baseplate Connectors . . . . . . . . . . . . . . . . . . . .2-8

Figure 2-13 Switchplate Connectors . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

Figure 2-14 Installing Three or Four IRDs

Using an Active Multiswitch . . . . . . . . . . . . . . . . . . . . . .2-10

Figure 2-15 Installing the Clamshell Ventilator . . . . . . . . . . . . . . . . . .2-11

Figure 2-16 Switchplate Maintenance Port . . . . . . . . . . . . . . . . . . . . .2-15

Figure 2-17 PC Data Cable DB9 Connector . . . . . . . . . . . . . . . . . . . .2-15

Figure 2-18 Remote Dish Wiring Configuration . . . . . . . . . . . . . . . . .2-16

Figure 3-1 Be Aware of Objects that Might

Block the Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . .3-1

Figure 3-2 Switchplate Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Figure 4-1 Switchplate Maintenance Port . . . . . . . . . . . . . . . . . . . . .4-6

Figure 4-2 PC Data Cable DB9 Connector . . . . . . . . . . . . . . . . . . . .4-6

Figure 5-1 Antenna, PCB, and Rotating Plate . . . . . . . . . . . . . . . . . .5-3

Figure 5-2 Close-up of Connecting Rod and E-ring . . . . . . . . . . . . . .5-3

Figure 5-3 Antenna Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Figure 5-4 Rotating Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Figure 5-5 Removing the PCB Cover . . . . . . . . . . . . . . . . . . . . . . . . .5-5

Figure 5-6 PCB Connector Locations – Rear View . . . . . . . . . . . . . . .5-6

Figure 5-7 Attaching the Shipping Restraints

to the Antenna Baseplate . . . . . . . . . . . . . . . . . . . . . . . .5-10

Figure 5-8 Securing the Forward Shipping Restraint . . . . . . . . . . . .5-10

List of Tables

Table 1-1 TracVision L2 Packing List . . . . . . . . . . . . . . . . . . . . . . .1-2

Table 2-1 Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Table 2-2 Kitpack Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Table 2-3 TracVision L2 Operational Messages . . . . . . . . . . . . . .2-14

Table 2-4 DIRECTV On-screen Messages . . . . . . . . . . . . . . . . .2-14

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