Kyocera ECOSYS M6030cdn Bedienungsanleitung

ECOSYS M6035cidn

ECOSYS M6535cidn

ECOSYS M6030cdn

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ECOSYS M6530cdn

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10-1

10 Troubleshooting

This chapter explains the following topics:

Regular Maintenance ....................................................................................................................................... 10-2

Cleaning ................................................................................................................................................. 10-2

Toner Container Replacement ............................................................................................................... 10-4

Waste Toner Box Replacement ............................................................................................................. 10-8

Replacing Staples ................................................................................................................................ 10-10

Troubleshooting .............................................................................................................................................. 10-11

Solving Malfunctions ............................................................................................................................. 10-11

Responding to Messages .................................................................................................................... 10-17

Adjustment/Maintenance ..................................................................................................................... 10-29

Clearing Paper Jams ........................................................................................................................... 10-34

Clearing a Staple Jam .......................................................................................................................... 10-49

10-2

Troubleshooting > Regular Maintenance

Regular Maintenance

Cleaning

Clean the machine regularly to ensure optimum printing quality.

Glass Platen

Wipe the inside of the document processor and the glass platen with a soft cloth dampened with alcohol or mild

detergent.

Slit Glass

When using the document processor, clean the slit glass surface and the reading guide with the dry cloth.

CAUTION

For safety, always unplug the power cord before cleaning the machine.

IMPORTANT

Do not use thinner or other organic solvents.

IMPORTANT

Do not use water, soap or solvents for cleaning.

NOTE

Dirt on the slit glass or the reading guide may cause black streaks to appear in the output.

10-3

Troubleshooting > Regular Maintenance

Paper Transfer Unit

The paper transfer unit should be cleaned each time the toner container and waste toner box are replaced. To maintain

optimum print quality, it is also recommended that the inside of the machine be cleaned once a month as well as when

the toner container is replaced.

Print problems such as soiling of the reverse side of printed pages may occur if the paper transfer unit becomes dirty.

Wipe away the paper dust on the registration roller and the paper ramp using the cloth.

CAUTION

Some parts are very hot inside the machine. Exercise caution as there is a risk of burn injury.

IMPORTANT

Be careful not to touch the transfer roller and transfer belt during cleaning as this

may adversely affect print quality.

Transfer Belt

Registration Roller

(Metal)

Transfer Roller

Paper Ramp

10-4

Troubleshooting > Regular Maintenance

Toner Container Replacement

When toner runs low, "Toner is low. (Replace when empty.)" appears in the message display. Make sure you have a new

toner container available for replacement.

When the message displays "Replace the toner.", replace the toner.

Frequency of Toner Container Replacement

The life of the toner containers depends on the amount of toner required to accomplish your printing jobs. According to

ISO/IEC 19798 and EcoPrint switched off the toner container can print as follows (A4/Letter paper is assumed):

Toner Color Life of the Toner Container (Printable pages)

Black 7,000 images

Cyan 5,000 images

Magenta 5,000 images

Yellow 5,000 images

NOTE

• The toner container packed with the new printer has to fill up the system when operating the first time. Therefore

only 50% of the first toner kits can be used for printing. (For example: ECOSYS M6030cdn/ECOSYS M6530cdn can

print 3,500 Black & White images using the black starter toner container.)

• For the toner container, always use a genuine toner container. Using a toner container that is not genuine may

cause image defects and product failure.

• The memory chip in the toner container of this product stores information necessary for improving customer

convenience, operation of the recycling system for used toner containers, and planning and development of new

products. The stored information does not include information that makes it possible to identify individuals, and is

only used anonymously for the above purposes.

CAUTION

Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns.

10-5

Troubleshooting > Regular Maintenance

Replacing the Toner Container

Installation procedures of the toner container is same for every color. The procedures here represent the yellow toner

container.

10-6

Troubleshooting > Regular Maintenance

IMPORTANT

Do not touch the points shown below.

5~65~6

10-7

Troubleshooting > Regular Maintenance

NOTE

• If the Scanner Unit does not close, check that the new toner container is installed correctly (in step 7).

• Return the exhausted toner container to your dealer or service representative. The collected toner container will be

recycled or disposed in accordance with the relevant regulations.

10-8

Troubleshooting > Regular Maintenance

Waste Toner Box Replacement

When the waste toner box becomes full, immediately replace the waste toner box.

CAUTION

Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns.

10-9

Troubleshooting > Regular Maintenance

NOTE

Return the exhausted waste toner box to your dealer or service representative. The collected waste toner box will be

recycled or disposed in accordance with the relevant regulations.

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