LG 55SVH7E-A.AEK Bedienungsanleitung

Please read this manual carefully before operation and retain it for future

reference.

webOS 3.2

www.lg.com

USER GUIDE

LG Digital

Signage

(MONITOR SIGNAGE)

ENGLISH

CONTENTS

SETTINGS ......................................4

- Home.......................................................................................4

[Global Buttons]

[Dashboard]

[Content Manager]

- Ez Setting .............................................................................5

[Video Wall]

[On/Off Scheduler]

[SI Server Setting]

[Server Setting]

[Fail Over]

[Status Mailing]

[Play via URL]

[Setting Data Cloning]

[Sync Mode]

[Signage 365 Care]

[Multi Screen]

- General................................................................................11

[Language]

[System Information]

[Set ID]

[Time & Date]

[Power]

[Network]

[Safety Mode]

[Expert Controls]

- Display .................................................................................25

[Picture Mode]

[Aspect Ratio]

[Rotation]

[Expert Controls]

- Sound ...................................................................................31

[Sound Mode]

[Sound Out]

[Audio Out]

[Volume Increase Amount]

[AV Sync. Adjust]

[Digital Audio Input]

- Admin...................................................................................34

[Lock Mode]

[Change PIN Code]

[Enterprise Settings]

[Reset to Initial Settings]

[Factory Reset]

ENGLISH

CONTENT MANAGER ................ 36

- Web Login..........................................................................36

- Content Manager ..........................................................36

[Player]

[Scheduler]

[Template]

- Group Manager 2.0 ......................................................43

- ScreenShare......................................................................46

MANAGEMENT TOOLS.............. 47

- Control Manager............................................................47

- Picture ID............................................................................48

TOUCH ........................................ 49

- Touch Assistive Menu..................................................49

- IDB (Interactive Digital Board)................................50

IR CODE ...................................... 51

CONTROLLING MULTIPLE

PRODUCTS.................................. 53

- Connecting cables.........................................................53

- Communication Parameter ......................................54

- Command Reference List..........................................55

- Transmission/Reception Protocol .........................59 To obtain the source code under GPL, LGPL, MPL,

and other open source licenses, that is contained

in this product, please visit

http://opensource.lge.com.

In addition to the source code, all referred license

terms, warranty disclaimers and copyright notices

are available for download.

LG Electronics will also provide open source code

to you on CD-ROM for a charge covering the

cost of performing such distribution (such as the

cost of media, shipping, and handling) upon email

request to opensourc[email protected].

This offer is valid for a period of three years after

our last shipment of this product. This offer is

valid to anyone in receipt of this information.

ENGLISH

NOTE

•Software-related content may be changed without prior notice due to upgrades of the product functions.

•Some features described in the User Manual may not be supported in certain models and countries.

•SNMP 2.0 is supported.

SETTINGS

Home

[Global Buttons]

•[MOBILE URL]: Provides information necessary to access the monitor set through an external device's browser.

With this feature, you can view QR code and URL information. In addition, by accessing the URL, you can also run

Content Manager and Group Manager 2.0, and Control Manager. (This featured is optimized for Google Chrome.)

•[Input]: Navigate to the external input selection screen

•[Settings]: Navigate to the Settings screen

[Dashboard]

•This feature displays key information about your Signage monitor in the center of the home screen. In the Dashboard,

you can manually change settings by selecting the corresponding items.

NOTE

•If the dashboard is locked, the focus does not move.

[Content Manager]

•[Player]: Play a variety of content including images, videos, and SuperSign content.

•[Scheduler]: Manage schedules for content that will be played at different times.

•[Template]: You can create your own content using templates and media files.

•[Group Manager 2.0]: Distribute content schedules and setting data to the connected device.

ENGLISH

Ez Setting

[Video Wall]

[Ez Setting] [Video Wall]

Set Video Wall options to create a wide visual canvas.

•[Tile Mode]: Turn [Tile Mode] on or off.

•[Tile Mode Setting]: Display a single integrated screen on multiple Signage monitors.

•[Natural Mode]: Display the image excluding the area that overlaps with the monitor's bezel so that the image

displayed has a more natural feel to it.

•[Frame Control]: Adjust the sets that run [Scan Inversion] and frame deviation.

- When running [Scan Inversion], please run [Frame Control] for the sets that do not run [Scan Inversion].

•[Scan Inversion]: Reduce screen deviation between adjoining video walls by changing screen scanning method.

•[White Balance]: Configure white balance settings (White Pattern, R/G/B-Gain, and Luminance).

•[RESET]: Reset to initial settings.

NOTE

•When Tile Mode is enabled, automatically set [Frame Control] for odd numbered rows and [Scan Inversion] for even

numbered rows.

[On/Off Scheduler]

[Ez Setting] [On/Off Scheduler]

Set a schedule to use your signage by time and day of the week.

•[On/Off Time Setting]: Set on/off times for each day of the week.

•[Holiday Setting]: Set holidays by date and by day of the week.

[SI Server Setting]

[Ez Setting] [SI Server Setting]

Set up to connect your signage to an external SI server. Set up a server environment for SI app installation.

[Ez Setting] [SI Server Setting] [Developer Mode & Beanviser]

This feature provides great convenience to the app developers.

Set up to install and activate the Developer mode and BEANVISER app.

NOTE

•To use these features, an account (ID/Password) for webOS Signage developer website (http://webossignage.

developer.lge.com/) is required.

ENGLISH

[Server Setting]

[Ez Setting] [Server Setting]

Set up to connect your signage to a SuperSign server.

•CMS servers

•Control servers

[Fail Over]

[Ez Setting] [Fail Over]

This feature enables automatically switching to other input sources in order of priority if the primary signal is

interrupted. It also enables the automatic playback of the content stored on your device.

•[On/Off]: Turns [Fail Over] on or off.

•[Input Priority]: Set the priority of input sources for fail over.

•[Backup via Storage]: Automatically play the content stored on the device when there is no input signal. Set to [On]

to activate Auto, Manual, and [SuperSign Contents].

- Auto: When the automatic input switches due to taking screenshots of an image or video that is playing at regular

intervals, this feature will play back the file. (OLED model is not supported.)

>- [Capture time Interval]: The time interval can be set to 30 min, 1 hour, 2 hours and 3 hours.

- Manual: When the automatic input switches due to the image and video file being uploaded, the feature will play

back the file.

>- [Backup media select]: Using the settings button, you can upload a single file in the internal / external memory.

>- [Preview]: You can preview the uploaded file.

- [SuperSign Contents]: When the automatic input switches, this feature will play the file(s) distributed in SuperSign

CMS.

•[RESET]: Reset to initial settings.

[Status Mailing]

[Ez Setting] [Status Mailing]

This feature configures the system so that the status of the device is assessed and then notified to the administrator

by e-mail.

•[On/Off]: Turns [Status Mailing] on or off.

•[Mailing Option], [SCHEDULE]: Sets the email sending interval.

•[User E-mail Address]: Set the user email address of the sender.

•[Sending Server(SMTP)]: Set the address of the SMTP server.

•[ID]: Enter the account ID of the sender.

•[Password]: Enter the password for the sender's account.

•Recipient E-mail Address: Set the email address of the recipient.

•Message Delivery: Immediately assess the status of the device and deliver the information to the specified email

address.

•[RESET]: Reset to initial settings.

ENGLISH

NOTE

•If the status regarding any of the following items changes or becomes abnormal, a status message can be sent.

- 1. Temp. Sensor: If the set reaches a dangerous temperature, its current temperature is recorded, and an email

containing such information is sent.

- 2. Temp. Sensor Validation: An email is sent if there is no temperature sensor connected, if the communication

status of the temperature sensor is unknown, or if the information provided by the chip provider is abnormal.

- 3. LAN Status, Wi-Fi Status: An email is sent if there is a change in the network’s connection status. The maximum

number of network status changes that can be saved is limited to 50. The saved value is reset once the power turns

off.

- 4. Screen Fault Detection: An email is sent if an abnormal value is picked up by the RGB sensor while Screen Fault

Detection is turned on in the Settings.

- 5. No Signal Check: Checks whether there is a signal. If there are no signals for more than 10 seconds, an email is

sent.

- 6. Schedule Play Status: An email is sent if content cannot be played between the scheduled start time and end

time in either Content Management Schedule status or SuperSign Content status. However, this does not apply

when terminated using the remote control.

- 7. Fail Over Status: An email is sent if input switching occurred due to an error. (Excludes input switching initiated

by the user (RC, RS232C, SuperSign))

•Only SMTP ports 25, 465, and 587 are supported.

•The occurrence of internal input switches, excluding external input switches (RC, RS232C, SuperSign), are considered

as Fail Over Status.

•One email containing the “Failover status : Failover” message is sent when switching to Fail Over Status, and the

following status emails sent regularly or upon status changes contain the message “Failover status : None”.

ENGLISH

[Play via URL]

[Ez Setting] [Play via URL]

Play content you want to play automatically through the built-in web browser.

•[URL Loader]: Turns [Play via URL] on or off.

•[Set URL]: Enter the URL address to display automatically.

•[Preview]: Preview your desired website by accessing the specified URL.

•[SAVE]: Save the specified URL.

•[Reboot to Apply]: Restarts the monitor set after saving the specified URL.

•[RESET]: Reset to initial settings.

NOTE

•This feature does not apply when [Screen Rotation] is enabled, and using this feature disables [Preview].

•[Time & Date] is not set to [Set Automatically], website navigation may be difficult.

- [General] [Time & Date] Check [Set Automatically]

[Setting Data Cloning]

[Ez Setting] [Setting Data Cloning]

This feature is used to copy and import the settings of the device to other devices.

•[Export Setting Data]: Export the settings of the device to another device.

•[Import Setting Data]: Import the settings of another device into the device.

[Sync Mode]

[Ez Setting] [Sync Mode]

Sync up time and content among multiple signages.

•[RS-232C Sync]: Sync up multiple signages connected by RS-232C.

•[Network Sync]: Sync up multiple signages connected to the same network.

ENGLISH

[Signage 365 Care]

[Ez Setting] [Signage 365 Care]

You can install the Signage 365 Care (fault diagnosis) solution for fault diagnosis and prediction service.

•[Install]: Installs the Signage 365 Care solution.

1) [ENTER ACCOUNT NUMBER]: Enters the 6-digit account number to install the Signage 365 Care solution.

- Account Number: The number assigned when the Signage 365 Care solution is registered. When the account

number is entered, the account name corresponding to the number is obtained.

2) [CONFIRM ACCOUNT NUMBER]: Displays the account number and the account name corresponding to the

account number and validates the account number.

- If the account number is registered, the account name corresponding to the account number is displayed, and you

can continue to install the Signage 365 Care solution.

- If the account number is not registered, “Unknown” is displayed as the account name, and you cannot continue to

install the solution.

•[Enable]/[Disable]: Sets whether to Enable/Disable the Signage 365 Care solution.

•[Account]: Displays user’s currently connected account number and name.

•[Version]: Displays the version of the Signage 365 Care solution.

•[Check for Update]: Checks for available updates in the server.

•[Update]: Updates the Signage 365 Care solution to the latest version.

•[Server Status]: Displays the status of connection between the set and server.

- [Connected]: Displayed when the set and server are connected.

- [Not Connected]: Displayed when the set and server are disconnected.

- [Waiting for Approval]: Displayed when the server is waiting for approval.

- [Rejected]: Displayed when the server rejected the connection.

•[Reset]: Deletes the installed Signage 365 Care solution.

ENGLISH

[Multi Screen]

[Ez Setting] [Multi Screen]

This feature allows you to view multiple external inputs and videos on a single screen.

NOTE

•After entering multi-screen mode, the screen may flicker and the picture may appear abnormal on certain devices

while the optimal resolution is selected automatically. If this happens, please restart the monitor.

•In multi-screen mode, the DP daisy chain feature is not supported.

[Selecting Screen Layout]

When you enter multi-screen mode without having set any screen layout, the screen layout selection menu appears.

When the screen layout selection menu is not displayed on the screen, go to the screen layout menu bar by pressing

the up arrow key on your remote control and select your desired screen layout. If you want to close the screen layout

menu, press the back key.

[Closing Screen Layout Menu]

From the screen layout menu, press the up arrow key on the remote control to go to the screen layout menu bar and

select it or press the back key to close the screen layout menu.

[Changing Screen Input]

Press the button on the top right of each split screen to select the desired input.

NOTE

•Inputs which have already been selected for other split screens cannot be selected again. To select them, press the

RESET button to reset the inputs for all screens first.

•PIP mode works only when External Input Rotation is set to Off and Screen Rotation is set to Off.

[Playing Videos on Split Screens]

Press the button on the upper right of each split screen, select Video File, and then select a storage device to view

the list of videos in the selected device. Next, select your desired video from the list to play it.

NOTE

•Videos created with HEVC, MPEG-2, H.264, or VP9 codecs can be played on split screens. When using PIP mode, the

following combinations cannot be used.

Main Sub

HEVC HEVC

H.264 HEVC

MPEG-2 HEVC

VP9 VP9

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