LG WM3360H*CA Bedienungsanleitung

WASHING MACHINE
SERVICE MANUAL
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE
PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.
MODEL: WM3360H*CA
Website : http://biz.lgservice.com

OCT. 2009 PRINTED IN KOREA P/No.: MFL30599175

2
CONTENTS
1. Specifications .................................................................................................................................. 3
2. Features and Technical Explanation ............................................................................................ 4-6
3. Parts Identification ........................................................................................................................... 7
4. Installation and Test ................................................................................................................... 8-10
5. Operation .................................................................................................................................. 11-17
5-1. Control Panel Features ..................................................................................................... 12-13
5-2. Cycle Guide ........................................................................................................................... 14
5-3. Special Functions ................................................................................................................... 15
5-4. Explanation of Each Process ............................................................................................ 16-17
6. Wiring Diagram / Program Chart .............................................................................................. 18-19
7. Test Mode ...................................................................................................................................... 20
7-1. Safety Caution ....................................................................................................................... 20
7-2. Load Test Mode ..................................................................................................................... 20
7-3. How To Read the Display in Load Test Mode ........................................................................ 20
8. Troubleshooting ....................................................................................................................... 21-35
8-1. Safety Caution ....................................................................................................................... 21
8-2. Error Mode Summary ....................................................................................................... 21-22
8-3. Troubleshooting Summary ..................................................................................................... 23
8-4. Troubleshooting With Error ............................................................................................... 24-30
8-5. Troubleshooting Else ........................................................................................................ 31-35
9. Component Testing Information ............................................................................................... 36-48
9-1. Filter Assembly (Line Filter) ................................................................................................... 36
9-2. Door Look Switch Assembly ............................................................................................. 37-38
9-3. Stator Assembly ................................................................................................................ 39-41
9-4. Pump Motor Assembly ........................................................................................................... 42
9-5. Inlet Valve Assembly .............................................................................................................. 43
9-6. Heater Assembly .................................................................................................................... 44
9-7. Thermistor Assembly ........................................................................................................ 45-46
9-8. Steam Generator Assembly .............................................................................................. 47-48
10. Disassembly Instructions ......................................................................................................... 49-59
11. Exploded View ......................................................................................................................... 60-62
11-1. Cabinet and Control Panel Assembly ................................................................................... 60
11-2. Drum and Tub Assembly ...................................................................................................... 61
11-3. Dispenser Assembly ............................................................................................................. 62

3
1. SPECIFICATIONS
ITEM WM3360H*CA
COLOR
POWER SUPPLY
PRODUCT WEIGHT
CYCLES
WASH/RINSE TEMPERATURES
SPIN SPEEDS
WATER CIRCULATION
OPERATIONAL WATER PRESSURE
CONTROL TYPE
WASH CAPACITY [cu.ft. ]
DIMENSIONS
DELAY WASH
DOOR SWITCH TYPE
WATER LEVEL
LAUNDRY LOAD SENSING
ERROR DIAGNOSIS
AUTO POWER OFF
CHILD LOCK
STEAM
OPTIONS
ELECTRIC POWER
CONSUMPTION
REVOLUTION
SPEED
WASHING
DRAIN MOTOR
WASH HEATER
WASH
SPIN
Cycle : 12
5
5
STEAM, COLD WASH, DELAY WASH, PREWASH,
FRESH CARE, EXTRA RINSE, STAIN CARE
Incorporated
14.5-116 psi (100-800 kPa)
Electronic
3.89 (4.5 IEC)
27”(W) X 293/4”(D) X 3811/16”(H), 51”(D, door open)
up to 19 hours
PTC + Solenoid
10 steps (by sensor)
Incorporated
Incorporated
Incorporated
Incorporated
Incorporated
280 W
80 W
1000 W
46 rpm
0~1,200 rpm
W : BLUE White, V : STAINLESS SIVER, R : CANDY APPLE RED
AC 120 V, 60 Hz
Product weight : 192lb (87kg)

4
2. FEATURES & TECHNICAL EXPLANATION
2-1. FEATURES
Ultra Capacity
The larger drum enables not just higher head drop and stronger centrifugal force,
but also less tangling and wrinkling of the laundry. Heavier loads, such as king size
comforters, blankets, and curtains, can be washed.
Direct Drive System
The advanced brushless DC motor directly drives the drum without belt and pulley.
Tilted Drum and Extra Large Door Opening
Tilted drum and extra large opening make it possible to load and unload clothing
more easily.
Steam Washing and SteamFreshTM
Steam washing features upgraded washing performance with low energy and water
consumption. SteamFreshTM cycle removes wrinkles from dry clothes.
Automatic Wash Load Detection
Automatically detects the load and optimizes the washing time.
Built-in Heater
Internal heater helps to maintain water temperature at its optimum level for selected
cycles.
Child Lock
The child lock prevents children from pressing any button to change the settings
during operation.

5
2-2. NEURO FUZZY WASHING TIME OPTIMIZATION
To get the best washing performance, optimal time is determined by the water temperature,
the selected washing temperature, and the size of the load.
2-3. WATER LEVEL CONTROL
This model incorporates a pressure sensor which can sense the water level in the tub.
The water supply is stopped when the water level reaches the preset level, the washing
program then proceeds.
Spinning does not proceed until the water in the tub drains to a certain level.
water
temperature
washing time
rinsing time
the best
washing
performance
spin rhythm, time
load
size
NEURO-
FUZZY
selected
washing
temperature
SENSING EFFECT
PROCESSING
DETERMINATION
The door can be opened by pulling the door handle whenever washer is not in operation.
When the cycle is completed, the DOOR LOCKED light will turn off.
If a power failure has occurred while in operation, the door will unlock after 5 minutes.
Clicking sounds can be heard when the door is locked/unlocked.
2-4. DOOR CONTROL

6
2-5. THE DOOR CAN NOT BE OPENED
While program is operating.
When a power failed and power plug is taken out in operation.
While Door Lock lights turn on.
White the motor is in the process of inertial rotating, through the operation is paused.
2-6. DOOR LOCKED LAMP LIGHTS
When the frequency of water level is lower than 22.9 kHz.
(It can be canceled when the frequency is more than 23.8 kHz.)
When the temperature inside the tub is higher than 45°C and water level is not 25.5 kHz.
(It can be canceled when the water level is 25.5 kHz or the temperature inside the tub is lower than 40°C.)
2-7. CHILD LOCK
Use this option to prevent unwanted use of the washer. Press and hold STAIN CARE button for 3
seconds to lock/unlock control.
When child lock is set, CHILD LOCK lights and all buttons are disabled except the POWER
button. You can lock the controls of the washer while washing.
CHILD LOCK lasts after the end of cycle. If you want to deactivate this function,
Press and hold the STAIN CARE button for 3 seconds.
2-8. WATER CIRCULATION
When washing and rinsing function of shower at the upper part of Gasket.
When washing, it continuously operates for 3 minutes and intermittently.
When rinsing, it continuously operates after completion of water supply.
2-9. STEAM
For tough stained clothes, sick room linens, or baby clothes.
Steam Wash is available with Sanitary, Bulk/Large, Perm. Press, Cotton/Normal, and Baby Wear cycles.
This option features upgraded washing performance with low energy and water consumption.
Do not load delicates such as wool, silk, and easily discolored clothes.

7
3. PARTS IDENTIFICATION
Drain Hose
Lower Cover Cap
Shipping Blots
Power Plug
Control Panel
Door Cleaning NozzleDoor Cleaning Nozzle
Water Circulation &
Steam Nozzle
Drum Light
Drum
Door Seal
Cold Water Inlet
Drain Pump FilterDrain Plug
•If the supply cord is
damaged, it must be
replaced by the
manufacturer or its
authorized service
technician in order to
avoid a hazard.
ACCESSORIES
Hoses (1 Hot and 1 Cold)
Door
Dispenser
Hot Water Inlet
Air Vent for Safety
Back of Washer

8
1
2
3
4
5
6
7
Before servicing, ask the customer what the trouble is.
When installing or repairing the washer, put on long gloves and safety glasses.
Check the setup (power supply is 120 VAC, remove the transit bolts, level the washer, etc.)
Check with the troubleshooting guide.
Plan your service method by referring to the disassembly instructions.
Service the unit.
After servicing, operate the appliance to see whether it functions correctly.
STANDARD INSTALLATION
The appliance should be installed as follows:
Remove the 4 shipping bolts
with the supplied wrench.
Remove the lower boits fist.
It is easier that way.
Keep the shipping bolts and
spanner for future use.
Insert the 4 caps (provided)
into the hole.
Turn clockwise to raise;
counterclockwise to lower.
Turn the leveling feet to
adjust the appliance.
REMOVE THE SHIPPING
BOLTS
INSTALL THE APPLIANCE
ON A FLAT AND FIRM SURFACE
ADJUST THE
LEVELING
4. INSTALLATION & TEST
Keeping

9
Verify that the rubber washer is inside of the
valve connector.
Tighten the inlet hose securely to prevent leaks.
Install the inlet hose to correct temperature
water tap.
Otherwise, it cause drips on the drawer panel
handle and drawer panel.
HOW TO CONNECT THE INLET HOSE
CONNECT THE DRAIN HOSE
•Make sure that the hose is not twisted.
CONNECT POWER PLUG
The end of the drain hose should be placed less than 96” from the floor.
•Avoid submerging the end of the hose.
•Connect the power plug to the wall outlet.
•Avoid connecting several electric devices,
as doing so may cause a fire.
Hot Cold
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