Lucent Technologies Integrated Solution II Benutzerhandbuch

Lucent Technologies

Bell Labs Innovations

Integrated Solution II

for MERLIN LEGEND™ Communications System

System Manager’s Guide

555-600-726

Issue 1

Printed in U.S.A.

While reasonable effort was made to ensure that the information in this document was

complete and accurate at the time of printing, Lucent Technologies cannot assume

responsibility for any errors. Changes and/or corrections to the information contained in this

document may be incorporated into future issues.

Federal Communications Commission (FCC) Statement

NOTE:

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC rules, These limits are designed to provide

reasonable protection against such interference when operated in a commercial environ-

ment. Operation of this equipment in a residential area is likely to cause interference

in which case the user at his own expense will be required to take whatever measures

may be required to correct the interference.

TRADEMARK NOTICE

UNIX is a registered trademark of Novell Corporation.

AUDIX is a trademark of Lucent Technologies.

ORDERING INFORMATION

To order copies of this manual:

Contact:

Your Lucent Technologies Account Team or your Lucent Technologies Authorized Dealer.

Call:

Lucent Technologies at 1-800-432-6600

Write:

Lucent Technologies Customer Information Center

2855 North Franklin Road

P.O. Box 19901

Indianapolis, IN 46219-1385

Order:

Document No. 555-600-726

Intellectual property related to this product and registered to AT&T Corporation has been

transferred to Lucent Technologies Incorporated.

Any references within this text to American Telephone and Telegraph Corporation or AT&T

should be interpreted as references to Lucent Technologies Incorporated. The exception is

cross references to books published prior to December 31, 1996, which retain their original

AT&T titles.

Lucent Technologies - formed as a result of AT&T’s planned restructuring – designs,

builds, and delivers a wide range of public and private networks, communication systems

and software, consumer and business telephone systems, and microelectronic components.

The world-renowned Bell Laboratories is the research and development arm for the

company.

Contents

Introduction

1-1

Using this Guide

1-1

Conventions Used in this Guide

1-2

Applications Supported by IS-II

1-2

Overview of Integrated Solution II (IS-II)

1-3

Chapters in this Guide

1-4

Master Controller II Features

■ Introduction

■ Master Controller II Processor

Reset Button

Power Button

Drive Indicators

Disk Drives

Diskettes

Tape Drive

Tape Cartridge

Video Monitor

Keyboard

Escape Key

Alphanumeric Key Group

Shift Key

Caps Lock Key

Enter Key

Tab Key

Backspace Key

Ctrl Key

Alt Key

Function Key Group

2-1

2-2

2-3

2-4

2-5

2-6

2-7

Contents

Edit Key Group

Cursor Control Key Group (Anew Keys)

Numeric Keypad

Indicator Lights

Keyboard Operating Procedures

Executing System Reset from the Keyboard

Function Keys

Screen Navigation

2-7

2-8

2-9

2-10

Getting Started

3-1

■ Logging In

3-1

■ Main Menu 3-3

■ Setting Time and Date 3-4

Administering IS-II Applications

Administration Procedure

System Programming and Maintenance Utility (SPM)

Synchronizing Time and Date

Programming MERLIN LEGEND Communications System

with SPM

Exiting SPM

Related Documentation

■ Automated Attendant (AA)

Accessing AA

Administering AA

Adding or Removing Names or Extensions

Changing Subscriber Data

Moving a Subscriber

Updating the Database

Updating Forms

Printing or Displaying the Subscriber List

4-1

4-2

4-8

4-9

4-10

4-11

4-12

4-13

4-14

4-15

Contents

Exiting Automated Attendant

Related Documentation

■ AUDIX Voice Power (AVP)

Accessing AUDIX Voice Power

Administering AVP

Adding or Removing Names or Extensions

Changing Subscriber Data

Moving a Subscriber

Updating the Database

Updating Forms

Printing or Displaying the Subscriber List

Exiting AUDIX Voice Power

Related Documentation

■ Call Accounting System (CAS)

Administering CAS

Adding or Removing Trunks

Adding or Removing Employees from a Cost Center

Updating Forms

Generating Reports

Selecting a Standard Report

Generating Selection Reports

Scheduling Reports

Detail and Master Commands

Backing Up the Database

Restoring the Database

Exiting CAS

Related Documentation

4-16

4-17

4-18

4-19

4-22

4-23

4-25

4-26

4-32

4-36

4-37

4-39

4-43

4-45

4-48

4-50

4-51

4-53

iii

Contents

User Maintenance

■ Backing Up Files

Administrate Files Backup to Diskette

Complete System Backup to Tape

Displaying the Disk Usage Report

Adding or Changing Passwords

Restarting the Printer

Shutting Down the System

Voice System Administration

5-1

5-2

5-4

5-6

5-10

5-12

5-13

Exiting From IS-II Applications

6-1

Exiting IS-II

6-1

Exiting Applications

6-2

Appendix A Forms

A-1

■ AUDIX Voice Power

A-1

■ Automated Attendant

A-27

■ Call Accounting System

A-51

Appendix B: Ordering Information

B-1

Manuals

B-1

Figures

Master Controller II Features

2-1

2-1.

The Master Controller II 2-2

Screens

Introduction

1-1

1-1.

IS-II Main Menu

1-4

Master Controller II Features

2-1

2-1.

Relationship between Function Keys and Screen Labels 2-9

Getting Started

3-1

3-1.

3-2.

IS-II Main Menu 3-3

3-3.

User Maintenance Menu 3-4

3-4.

Set Time and Date Screen 3-5

3-5.

Choices Menu 3-6

3-6.

Confirm Time and Date Screen 3-7

Administering IS-II Applications

4-1

4-1.

4-2.

4-3.

4-4.

4-5.

4-6.

4-7.

4-8.

4-9.

4-10.

4-11.

4-12.

4-13.

4-14.

4-15.

4-16.

4-17.

IS-II Main Menu

SPM Main Menu

System Setup Screen

System Programming Screen

System Screen

Date Screen

Time Screen

IS-II Main Menu

Automated Attendant Menu

Subscriber Administration Screen

Sample Subscriber List Printout or Display

IS-II Main Menu

AUDIX Voice Power Menu

Subscriber Administration Form

Sample Subscriber List Printout or Display

Call Accounting System Menu

4-1

4-2

4-3

4-4

4-5

4-6

4-7

4-8

4-10

4-11

4-12

4-16

4-18

4-19

4-20

4-24

4-26

vii

Screens

4-18.

4-19.

4-20.

4-21.

4-22.

4-23.

4-24.

4-25.

4-26.

4-27.

4-28.

4-29.

4-30.

4-31.

4-32.

4-33.

Site Configuration Menu

Edit Telephone System Configuration - Site Screen

Edit Telephone System Configuration - Trunk Group Screen

Edit Telephone System Configuration

- Dial Access Code Screen

Edit Telephone System Configuration - Trunk Line Screen

Call Accounting System Menu

Organization Configuration Menu

Edit Organization Table

Edit Organization Table - Site Screen (Detail)

Call Accounting System (CAS) Main Menu

CAS Reports Menu

ANI/Demographics Reports Menu

Area Code Summary Report for Incoming Calls

Generate Selection Report Screen

Schedule Reports Screen

Schedule Reports - Report Details

4-27

4-28

4-29

4-30

4-31

4-32

4-33

4-34

4-35

4-37

4-38

4-41

4-46

4-49

4-40

4-43

User Maintenance

5-1.

5-2.

5-3.

5-4.

5-5.

5-6.

5-7.

5-8.

User Maintenance Menu

Backup Files

Maintenance Log

Sample Disk Usage Report

Password Protection

Change/Add

Shutdown Screen

Voice System Administration

5-1

5-3

5-8

5-9

5-10

5-11

5-12

5-13

Exiting From IS-II Applications

6-1

6-1.

Confirm Exit Screen

6-2

viii

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