Medi Alarm LATEST Bedienungsanleitung

GPS

Medi Alarm

User Guide

1. Introduction

Overview

3. Primary Operation

SIM Card, Network and LED Guide

7. Recharging and Battery

Fall Detection Functions

9. Adjusting Your Settings

10.

Extra Information

11. Troubleshooting

12.

Legal Disclaimer

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Package Inclusions The Medi Alarm 3G Fall Detector is a go

anywhere personal and medical alert

pendant that will give you back your

freedom and sense of security.

This alarm pendant operates with a

connection to the 3G Mobile network. Your

Medi Alarm Telstra SIM card operates on

the Telstra network and is already installed.

Its locator function is enabled with a GPS

connection.

Your device uses text messages and voice

calls on the 3G network to your nominated

emergency contacts to alert them that you

need help. You can even list 000!

Your device performs similar to a prepaid mobile phone, but without the complication.

The battery needs to be kept charged and we recommend checking your prepaid credit

balance from time to time to ensure that your device works in the event of an

emergency. Please only use your supplied recharge cradle included in your box.

Testing your Device

For your peace of mind, we test every unit with our own testing numbers. We want you

to be happy and confident with your device and we believe in our product as we have

seen the difference that it makes to our customers lives.

Please note testing the device will use your sim card credit. When testing your device,

refer to the confirmation sheet included which specifies the numbers that have been

programmed and check them. Tell your emergency contacts that you will be testing

your device so that they are aware and ready.

1 Introduction

3G Fall Detector Pendant

Lanyard

Charging cradle

240 Volt Power adaptor

Power cable (USB)

Micro SIM Card

User Manual

BEFORE YOU START

If we have programmed your device, it is ready to use almost straight

away- your SIM card is ALREADY installed. You just need to turn it ON

OUTSIDE for 10minutes to connect to your local satellite, then charge it.

Please familiarise yourself with ALL instructions PRIOR to use. Your

MediAlarm 3G Fall Detector is an aid and should be used in conjunction

with your emergency plan already in place with your family and friends.

Overview

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Side talk (phone

symbol)is like a

speed dial and makes

an outbound call to

your 2nd contact

person by default

Use this socket if charging

on the go in your car, but it

is not needed when using

the supplied recharge cradle

Make sure that these charging

cells make contact with your

charger pins, you will feel it

click in, the device will vibrate

and the blue LED on the side

will be a SOLID blue.

Using your charge cradle: ensure device is placed in

correct position. You will feel it click in, device will

vibrate and the usual flashing blue LED on the side

will be a SOLID blue. If device was OFF it will

automatically switch ON when successful contact is

made in charge cradle.

Charging = bright red LED

Charge Complete = dull red LED

Charging Cradle

Primary Operation

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Turning ON and OFF

ON: Your device will be OFF when it arrives. Hold down the ‘Side talk' button (which is

also the ON switch) until it vibrates. Green and blue LEDs located on the side will flash

twice and as the device loads.

Whilst connecting to the mobile network it will display a slow green flash every 3

seconds. When connection is successful this LED will flash fast every 3 seconds.

Automatically turning ON in charger:

The charging station will automatically turn the device ON if it was OFF eg if battery

was dead flat.

OFF: We always recommend keeping your device ON. However if you must turn it OFF,

this can be done by holding the 'Side talk' and 'SOS' button down at the same time until

it vibrates and the LEDs switch OFF. Warning, this can sometimes trigger a false alarm

if the buttons are held in for too long.

To turn it OFF, hold down the SOS button and the Side talk button together until the

device vibrates and the green and blue LEDs go out.

Battery Recharging

For first time use, please charge for 3 hours

Make sure the 4 back bottom gold charging contacts connect in cradle. It

will vibrate and you will see the blinking blue LED turn SOLID

We recommend recharging at least 45mins everyday

If you are worried about forgetting to recharge your device, a battery low

indicator (if setting is enabled) will send an automatic warning text to

your contacts when the battery falls below 15%

We recommend putting your charging cradle on your

bedside table and making this a part of your nightly

routine to charge the device when you sleep.

Primary Operation

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IN AN EMERGENCY:

If you need help

Hold the SOS button

in for 2 to 3 seconds

until you feel it

vibrate.

This activates the

alarm sequence of

help texts followed

by outbound help

calls.

Send Help Text

Your device will send a help text to all of

your listed mobile contacts with an exact

location of the wearer on a link to a

Google Map or the last pinged position.

(this is why mobile #'s are preferable)

Speed dial Contact#2

Side talk button feature

The device has a ‘Side talk button’. When pressed

till it vibrates it makes an outgoing call to the 2nd

emergency contact only. The wearer will then be

able to have a ‘hands-free‘ conversation with the

second contact person.

Holding the 'Side talk'

button (until it

vibrates) will speed

dial Contact#2 by

default. You can end

the call by pressing

the SOS button once.

Warning, this will use

up your prepaid credit

quickly.

Help Call Sequence Starts

Your listed emergency contacts will be dialled

in order one by one until someone answers.

2 way communication enables you to listen

and speak to your loved ones through the

device. To stop the call and the sequence the

wearer presses the SOS button for 1 second.

There is a 10 second delay between calls.

If it is a FALSE ALARM, or if you simply

change your mind, you can STOP the

calling sequence by holding the SOS

button in for 1 second. Holding it in for

too long may result in the alarm

activating all over again. Please do not

worry! The texts cannot be stopped

(as these all go out at the same time

to all mobile numbers), but the calling

sequence can be stopped.

Dad

Help me!

Primary Operation

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loc

Connecting to the GPS

When you first receive your device you

will need to turn it on and place it outside

for around 10 minutes. This is

recommended so that your device can

connect to the GPS satellite for the first

time in your area.

GPS Locator Function

Your device can tell your emergency

contacts where you are on a Google Map!

This is an invaluable aid in an emergency or

if you wander off. There is no stress to

figure out where you are, because this GPS

can identify your location to within 2.5m if it

has a fix on the satellites. Your contact can

text the command below from any mobile

phone to your devices mobile number and

they will receive a reply with your location.

Send

Sometimes there are obstacles to getting

an exact fix to a satellite from poor

weather, underground carparks etc. If this

is the case then the device will show the

last known fixed position. To conserve

power, the GPS will sometimes go into

sleep mode if there is no movement after

10seconds. It will wake up again when it

senses movement and begin to refix to a

satellite. We cannot guarantee it will always

know its location, but please refer to the

LED lights on Page 6 for more information.

Turning Fall detection ON

We program Fall Detection ON for you by

default. You can adjust the sensitivity

settings, (with 1 being most sensitive and 9

being more relaxed) or even switch it off all

together at any time.

Fall Detection ON, send text:

Send

Fall Detection OFF, send text:

Send

Fall Detection sensitivity can be 1-9, eg for a

3, send text:

Send

Your device will text a

reply confirmation that the fall settings

have been adjusted.

Like a mobile phone, your device

has a unique mobile number and

anyone that knows your number

can call you, even if it's not an

emergency. They are charged the

same as if they made a normal

outbound call- you won't be

charged! A handy feature if you

can't make it to the phone in time.

The device will answer with 2 way

handsfree communication

automatically after a few rings.

When they hang up, the call ends.

If you enter a command text to the device incorrectly, you may get a text

back saying 'Format Error'. Check your command prompt and try again

FL1

FL1,3

FL0

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Network Variants

There are two device types, identical except

that each operates on a distinctive network.

We supply the Telstra device, unless you

cannot get Telstra in your area.

Telstra network

A Telstra device is compatible with a SIM card

that operates on the Telstra network using the

850Mhz band.

Optus network device

An Optus device is compatible with a SIM card

that operates on the Optus network using the

900MhZ band and the 2100Mhz band.

The 3G Network

Voice and text is enabled over 3G for your

device to perform its objective via WCDMA.

The 4G Network is mostly purposed for high

speed data like video and is not utilised on this

device. In Australia, the 3G network, with no

plans to shut off, has the most far-reaching

coverage and is the chief network for your 3G

Fall Detector MediAlarm.

SIM Card

Your device has an Medi Alarm Telstra SIM

Card installed and activated (unless specified

by you differently upon purchase). Please do

not remove the SIM Card unless you seek

advice from us first.

Doing so may void your warranty as the plugs

which cover the screws ensure that the

Waterproof IP66 rating is upheld.

Mobile Network Connection

Green LED

Status

Slow flash

every 3 secs

Trying to connect to the

mobile network

Quick flash

every 3 secs

Connected to the mobile

network

Rapid flashes

Connected and registered to

GPRS network

GPS (Satellite) Connection

Blue LED

Status

Slow flash

every 3 secs

Trying to connect GPS

to the satellites

Quick flash

every 3 secs

Connected to the GPS and

fixing to the satellites

Is off

GPS in sleep mode due to no

current movement detected/or

on charge cradle fully charged

or not charging properly

Is on solid

Device in cradle charging

SIM Card, Network and LED Guide

You don't have to stay with

the same phone provider, as

your device is not locked.

However, you must choose a SIM

Card that is compatible with your

devices network design. You will

need to reprogram your device again

as all settings will be lost. Please

contact our friendly staff at

MediAlarm before opening your

device in case of voided warranty.

Recharging and Battery

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Low0

Recharging Your Battery

Your 3G Fall Detector MediAlarm uses a

lithium ion battery similar to a mobile phone

and does not need replacing. Upon receiving

your device you should charge it for 3 hours

after first leaving it outside for 10 minutes to

connect to the GPS.

Charging Duration

A full charge will take just under an hour and

can last for a few days depending on how

active you are. As you move around, your

device is constantly connecting to the

Satellites to update your exact location. We

recommend that you keep your charging

cradle on your bedside table and charge it

nightly.

Battery Low Indicator

If you are worried about forgetting to

recharge your device, a battery low indicator

(if setting is enabled) will send an automatic

warning text to all of your mobile contacts

when the battery falls below 15%. This

feature is programmed for you by default, but

you can turn it off and on at your leisure.

Battery Low Indicator OFF, send text:

Send

Battery Low Indicator ON, send text:

Send

Your device will text a

reply confirmation that the Battery Low

Indicator settings have been adjusted.

Charging Cradle

We recommend that you use the supplied

charging cradle and that you keep this

somewhere handy like your bedside table.

However you can also plug the supplied cable

directly into the Micro USB socket on the

bottom left side of your device You can

recharge the device by plugging the USB cable

directly into the micro USB socket on the side

of the device and the other end into the

power adapter.

When the battery is fully charged, the red LED

on the charging cradle will fade to a dull glow.

Power saving mode

To get the most out of your battery, by default

we program your device to ‘Power Saving

Mode’. Your GPS will go into sleep mode if

there is no movement after 10seconds. It will

wake up again when it senses movement and

begin to refix to a satellite.

Turning Your Device Off

We always recommend keeping your device

ON. It doesn't need to be turned OFF. If you

won't be using it for a long period of time, you

can always pop it into your charging cradle

and this will NOT affect the battery.

Using other chargers

Using a charger other than your included

charger may damage your device and void

your warranty. If you misplace your charging

cradle components then please get in touch!

Low1

Fall Detection Functions

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For Serious Falls

Your 3G Fall Detector MediAlarm has a

secondary feature of being able to sense a

serious fall, and activates the alarm as if it

was pressed manually.

How it functions

The device will sense a sudden change in

angle, motion and thud, followed by a period

of no movement for 30seconds. If the fall

meets this pattern, the device will activate the

emergency text to all mobile numbers.

False Fall Alarm

Due to daily activities, (like some sports,

gardening etc), sometimes the device may

detect a fall incorrectly, causing a false alarm.

text to be sent. The sensitivity can be

adjusted.

Developing Technology

We cannot guarantee that every serious fall

will be detected. And so if you do not hear

device beep after fall, we strongly

recommend that if you are able, then you

should press the SOS button until it vibrates

to alert for Help.

Testing Fall Detection

This feature is for a serious fall only and

testing it by throwing it on the ground or

purposely crushing it may damage your device

and void your warranty.

How to Wear Your Pendant for Maximum

Result

How you wear your 3G Fall Detector is up to

you but please be mindful that it may achieve

a better result if it can freely swing eg if you

wear it inside your clothing it may be muffled

or cushion against a fall and not sound the

alarm.

Unless you are sitting on your lounge or bed

with incredible swift force, your Fall Detection

shouldn't set off, so don't worry. If it is being

set off frequently in error, you can easily

adjust the sensitivity level.

Turning Fall Detection ON or OFF or

Changing Sensitivity Levels

Please see Page 5 for how to perform these

changes.

The Fall Detection will Text your Emergency Contacts that are mobiles and

show your exact location in the event of a serious fall. This is automatic

without you having to press the SOS button. Like most features of your 3G

Fall Detector, you can customise your device to fit in with your lifestyle and

daily activities. These features are designed to give you peace of mind and

live your life freely!

Adjusting Your Settings

A1,0400123123

A5,0400123123

A5,

Text Commands

Anyone with a mobile phone can alter

your device settings by sending your

device simple text message commands

to your devices unique mobile phone

number.

The device is very comprehensive and as such

we have shortened your manual to detail only

the most important instructions. Please get in

touch if you would like the complete list of all

Text commands.

Texting command prompts successfully

to adjust settings

Your device must be ON and be connected to

the mobile network to receive the text

commands. Text the commands exactly as

they appear in the examples with no spaces. If

you get it wrong by accident, you will get a

reply stating 'Format Error'. Simply recheck

your command and try again.

Device Status Summary

This command will show you the device

settings that have been programmed:

Changing emergency

contact numbers

You can change your contact numbers at any

time by sending texts with easy commands to

your devices mobile number from another

mobile phone. You can change the numbers,

remove numbers or change the order of

numbers. Only one number or command at a

time can be texted to adjust the settings.

Changing a Contact or Order of Contacts

This can only be done one at a time eg one

number per sent text, and will overwrite what

was existing.

Contact 1

Send

Contact 2

Send

Contact 3

Send

Contact 4

Send

Contact 5

Changing the Wearers Name

Send

Removing an Emergency Contact

Send a text with with no number after the ‘A

and number’. Eg:

Contact 5

Changing the Speed dial (Sidetalk)

This is by default set to Contact#2, however

you can change this eg to change to

Contact#1:

Send

Your device will text a reply

confirmation that the settings

have been adjusted.

www.medialarm.com.au

name1,Mum

A2,0400123123

A3,0400123123

A4,0400123123

status

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