Miele CVA 5068 Produkthandbuch

Installation, maintenance and

problem solving guide

Built-in coffee machines

CVA 5060

CVA 5065

CVA 5068

To avoid the risk of accidents

or damage to the machine,

it is essential to read these

instructions before it is installed

and used for the first time. M.-Nr. 07 255 600

en-GB

Problem solving guide .............................................3

After sales service ................................................12

Cleaning and care ................................................13

Rinse the system ..................................................13

Rinse milk pipework................................................14

Clean milk pipework ...............................................15

Stainless steel milk flask with handle...................................16

Clean and refit the central spout ......................................17

Water container ...................................................18

Waste container ...................................................19

Drip tray ........................................................20

Drip tray cover ....................................................21

Coffee bean container ..............................................21

Central spout connector ............................................21

Interior and machine door ...........................................21

Brew unit ........................................................22

Cleaning the brew unit ...........................................24

Machine front .....................................................25

Descaling the machine ............................................27

Plumbed water connection (CVA 5065) ..............................30

Notes on connecting to the mains water supply ..........................30

Connecting the water inlet hose to the coffee machine ....................31

Connection to the water inlet .........................................31

Electrical connection U.K., ZA, IRL ..................................33

Installation ......................................................35

Adjusting the door hinges.........................................38

Contents

Repairs to electrical appliances should only be carried out

by a suitably qualified and competent person in strict

accordance with current local and national safety

regulations. Repairs and other work by unqualified

persons could be dangerous. The manufacturer cannot be

held liable for unauthorised work.

Various messages will appear in the display to warn of certain

problems. Follow the instructions which appear in the display

to remedy the problem.

Other problems or situations which occur in general use are

described in this chapter. With the help of the following notes

minor faults in the performance of the machine, some of

which may result from incorrect operation, can be put right

without contacting the Service Department. Please refer to

the operating instructions booklet as necessary.

What to do if...

. . . the machine does not light up after it has been

switched on.

^Has the lighting been switched off? (See "Settings,

Lighting").

^If not, then the lighting is defective. Call the Miele Service

Department.

. . . nothing appears in the display.

The machine is not connected to the electricity supply.

^Is the master switch in the 0 position?

^Is it plugged in and switched on at the socket?

^Check that the fuse is not defective and that the mains fuse

has not tripped. If it has, contact the Miele Service

Department.

. . . the machine suddenly switches itself off.

The machine will switch itself off automatically after a certain

length of time if it is not being used. This time depends on the

switch off time which has been programmed.

Problem solving guide

The water temperature could be too high. The machine will

remain switched off until the water has cooled down

sufficiently.

There could be stones in amongst the coffee beans. If this is

the case, the machine will switch itself off automatically within

20 seconds to avoid damage.

- Call the Miele Service Department.

^Check that the plug is correctly fitted in the socket.

. . . the lighting suddenly switches itself off.

If the machine has not been used for 15 minutes the lighting

will switch itself off automatically.

. . . you cannot read the display.

If the machine is installed too low down, the display can be

hard to see.

^Try and improve this by adjusting the display contrast or

brightness.

. . . milk froth or milk is not flowing out of the central

spout.

The spout is clogged up.

^Clean the milk pipework as described in "Cleaning and

Care".

...amessage appears in the display reminding you to fill

or replace the milk flask even though it is full and

positioned correctly.

^Clean the flask thoroughly, paying particular attention to the

area around the handle and the neck.

Any soiling in these areas can prevent the sensors for the

milk flask from working properly.

. . . the coffee grinder makes a louder noise than usual.

There may be stones in amongst the coffee beans, or the

bean container may have emptied during grinding.

^Switch the machine off immediately.

Problem solving guide

^If the bean container is not empty call the Miele Service

Department. If it is empty fill the container with fresh beans.

. . . the espresso is dispensed too quickly.

The coffee is too coarsely ground.

^Set the grinder on a finer setting.

. . . the espresso is dispensed too slowly.

The coffee is too finely ground.

^Set the grinder on a coarser setting.

. . . the espresso is not hot enough.

^Have the cups and system been pre-warmed?

The smaller the cup, the more important it is to pre-warm it.

^Check the temperatures the different types of coffee have

been set to.

^Check whether the brew unit is blocked. Clean it if it is

blocked.

. . . coffee is not dispensed, even though the beans have

been ground and there is sufficient water in the water

container.

^Check whether the slide control for the fineness of the

coffee is at the finest setting, or if the amount of coffee to

be ground has been set at the largest amount.

Because the process is time controlled, it is possible that the

process has taken so long that there is no time left for

brewing.

^Select a slightly coarser coffee grind setting or a lower

setting for the amount of coffee to be ground.

. . . the machine door will not close.

^Are the containers in position correctly?

^It might be necessary to adjust the door hinges (see

"Installation: adjusting the door hinges").

Problem solving guide

. . . the steam system is switched off but milk froth can

still be made.

If the steam system is still hot, milk froth can still be made.

However, if the steam system has cooled down after being

switched off, it will need to heat up again before steam is

available for frothing milk.

. . . coffee preparation has been interrupted.

If the water container empties whilst a drink is being

prepared, a message will appear in the display to ask if you

wish for the drink preparation to continue after the water

container has been refilled. If you do not respond to this

question with "OK" within 5 minutes, the drink will be

cancelled. If you are using the plumbed in water supply,

check that the stopcock is open and that the water inlet hose

is not blocked.

. . . only water is dispensed when coffee has been

selected.

The lid of the ground coffee chute has been opened and

closed and then the "Have you added ground coffee and do

you want to make a drink now?" option has been selected.

However, the coffee chute has not been filled with ground

coffee.

After the drink has been dispensed, the coffee machine will

revert automatically to making coffee with coffee beans.

The beans may have become jammed. Pull the bean

container out of the machine and then push it back in again.

(Very large beans e.g. "ARKOR MEXICO MELANGE" can

cause a blockage).

Problem solving guide

...amessage keeps appearing asking you to empty the

drip tray even though it is empty.

^Have the contacts been properly cleaned and dried?

^Is the drip tray positioned correctly in the machine?

^Switch the machine off and then back on again with the

master switch.

^Buff the contacts a little, e.g. with fine glasspaper or emery

cloth.

^If this fault message continues to appear, please call the

Miele Service Department.

. . . the machine does not rinse through when switched

on, even though the Automatic rinsing programme is set

to "On".

If the temperature of the machine is above 60°C, rinsing

cannot take place.

. . . water or milk stops flowing whilst programming in the

amount to dispense.

The flow stops automatically when the maximum fill quantity is

reached. The maximum quantity is stored in memory.

If there was not enough water or milk in the water container or

milk flask, the amount that has been dispensed will not be

saved to memory.

. . . there is water in the waste container.

This is not a fault. The water is left over from the brewing and

cleaning process.

. . . there is a lot of residual "coffee water" in the waste

container.

If the slide control for the grinder is set to very fine, too much

residual "coffee water" can be left in the waste container.

^If a very fine grinder setting has not been set, call the Miele

Service Department.

Problem solving guide

. . . the descaling programme was started by mistake.

The descaling programme cannot be cancelled once you

have touched the OK sensor. The programme has to be

completed through to the end. This is a safety measure to

ensure that the machine is fully descaled, and is important for

the long-term protection of the machine and to ensure it

functions correctly.

. . . the coffee machine makes loud noises during the

descaling programme.

During the descaling programme you will hear loud noises as

water is flushed through the machine under high pressure.

These are no cause for concern.

. . . the heating-up time is getting longer, the amount of

water coming through is incorrect and the machine is not

performing properly.

The machine needs descaling.

...nowater comes out of the spouts.

The filters in the brew unit are dirty.

^Clean the filters by rubbing them with your finger.

. . . the brew unit or the waste container cannot be pulled

out of the machine.

The brew unit is not in the correct position. This can happen

if, for example, the machine door is opened during grinding

or brewing.

^Close the door. The brew unit will position itself correctly

automatically.

. . . the crema is not as it should be.

^Check that the grinder setting is not too coarse or too fine.

^Check the temperatures the different types of coffee have

been set to. If the temperature is too high, there will be dark

patches in the crema.

Problem solving guide

The crema will not form correctly if stale coffee or an

unsuitable coffee blend is used or if the central spout is set

too high.

. . . the message "Push water container in as far as it will

go" appears in the display.

Water has not been taken in.

^The water container has not been correctly positioned

inside the machine. Remove the water container and push

it back in again, making sure it is positioned correctly.

^This error message also appears if the water container was

not correctly filled for descaling. Fill the water container up

to the marker.

^After you have remedied the problem, switch the machine

off and then back on again after a short while. Select the

process you want again.

If this fault message still continues to appear in the display,

repeat the steps described above. If neither is the case and

the fault message still appears in the display, call the Miele

Service Department.

. . . the message "Fault - 94" appears

(plumbed in machines only).

There is a problem with the water inlet for the plumbed in

water supply.

^Check whether the inlet hose has become kinked or the

stopcock is not fully open.

If neither is the case and the fault message still appears in

the display, call the Miele Service Department.

. . . the seal on the connection between the coffee outlet

and the brew unit is damaged and is leaking.

^Replace it with the extra seal supplied.

^Check the machine door. Over time the door can come out

of alignment and damage the seal. Align the door using the

hinges (see "Installation: Adjusting the door hinges").

Problem solving guide

. . . too much crema has formed and is overflowing above

the coffee spouts.

Some types of coffee will produce too much crema if the

coffee or espresso temperature is set to maximum and the

amount of coffee to be ground is set too high.

^Set a lower temperature and reduce the amount of coffee

to be ground.

. . . the slide control for the grinder setting will not move.

^Close the machine door and dispense a cup of espresso

coffee.

The grinder setting slide control will now move.

. . . the brew unit cannot be removed.

The brew unit is not in the correct position.

^Close the door and switch the machine on.

The brew unit will position itself correctly.

. . . the message "Fault - 73" appears in the display.

The brew unit is dirty and cannot be positioned correctly.

^Touch the OK sensor.

^Take the brew unit out of the machine and clean it

thoroughly (see "Cleaning and care - Brew unit").

^Replace the brew unit in the machine and close the door.

If this fault message still continues to appear in the display,

please call the Miele Service department, quoting the fault

code.

. . . the message "Fault -76" appears in the display.

The brew unit is dirty.

^Clean the brew unit (see "Cleaning and care: Brew unit").

Problem solving guide

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