Miracle-Ear Miracle-EarENERGY 2 iRIC R AX Bedienungsanleitung

Miracle-EarENERGY™

5/4/3/2 iRIC R AX and iRIC CROS AX

User Manual

www.miracle-ear.com

21025079 Rev 1

2 3

CONTENT

Welcome........................................................... 3

Your hearing aids ............................................ 4

CROS transmitter ............................................ 7

Daily use ..........................................................11

Telephone and streaming............................ 22

Maintenance and care.................................. 23

Warranty and Service ................................... 28

Identiﬁcation Information ............................ 30

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WELCOME

Thank you for choosing Miracle-Ear®hearing aids to help you live

life to the fullest. We’re excited to be on this journey with you.

This manual, along with support from your Hearing Care Professional

will help you learn to become familiar with your hearing aids and

experience a greater quality of life.

Your hearing aid may not look exactly like the illustrations

shown within this manual.

CAUTION

It is important to read the Regulatory & Safety Information

and User Manual thoroughly and completely. Follow the

safety information to avoid damage or injury.

Fully charge your hearing aids before using the ﬁrst time.

This manual describes all optional features that your hearing

aids may or may not have. Conﬁrm which options are valid

for your hearing aids.

Miracle-Ear®

User Manuals

4 5

YOUR HEARING AIDS

Instrument type

Miracle-EarENERGY™iRIC AX Hearing Aids are a RIC (Receiver-

in-Canal) model.

The receiver is placed within the ear canal and connected to the

hearing instrument with the receiver cable.

A lithium-ion rechargeable battery is permanently built into

your hearing aid. This enables easy recharging with the with the

MECHARGE™iRIC AX Charger or MECHARGE™Dry & Clean

Charger.

Wireless functionality enables advanced audiological features and

synchronization between your hearing aids.

Bluetooth®low energy*technology is integrated and allows for

easy data exchange with your smartphone including audio

streaming when supported.

*The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such

marks by WS Audiology Denmark A/S of this product is under licenses. Other trademarks and

trade names are those of their respective owners.

**iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other

countries.

Getting to know your hearing aids

Your hearing aids have no controls. If you want to adjust the volume

or switch hearing programs manually, you can ask your Hearing Care

Professional about a remote control option.

Components and names

Earpiece

Receiver

Receivercable

Microphone openings

Charging contact

Side indicator (red=right,

blue=left)

6 7

You can use the following standard ear pieces:

Standard earpieces Size

Sleeve 3.0, Vented, Closed, Power

Eartip 3.0 Open

Eartip 3.0 Tulip

You can easily exchange the standard ear pieces. Read more in

section “Maintenance and care.”

FOR INDIVIDUALS USING A CROS TRANSMITTER

Your CROS transmitter

CROS solutions are designed for people with profound hearing

loss in one ear which can not be aided with a hearing aid. A CROS

transmitter worn on this ear captures sound from this side and

transmits it to the hearing aid on the other ear. This allows the

wearer of the hearing aid to hear sounds from both sides.

CROS transmitter hearing aid

8 9

Your CROS transmitter

Two Solutions are available:

X CROS solution:

For people with normal hearing in one ear and profound hearing

loss in the other. Sounds from the side with hearing loss are

captured and transmitted wirelessly to the good-hearing side.

X BiCROS solution:

For people with profound hearing loss in one ear and less severe

hearing loss in the other. Sounds from the more severe hearing

loss side are captured and transmitted wirelessly to the bet-

ter-hearing side. The hearing aid processes and ampliﬁes the

sounds from both sides.

The CROS transmitter works with our speciﬁc wireless hearing

aids. Your Hearing Care Professional will advise you on the

compatible models.

Controls

Your CROS transmitter has no controls. If you want to adjust the

volume or switch hearing programs manually, you can ask your

Hearing Care Professional about a remote control option.

The app or a remote control can also be used to control

many of these functions.

10 11

Hearing programs

Your Hearing Care Professional can set custom programs for your

hearing aids. Discuss the programs that best meet your lifestyle

needs so they can create custom hearing programs for you.

Hearing Programs

Read more in section “Changing the hearing program.”

Features

The tinnitus therapy feature generates a sound to

distract you from your tinnitus.

Signal tones

Signal tones of the CROStransmitter - like a low battery beep -

are sent to the hearing aid. Ask your Hearing Care Professional to

conﬁgure the signal tones.

DAILY USE

Inserting and removing hearing aids

Your hearing aids have been programmed to your right and left ear.

Colored markers indicate the correct side

• redmarker= rightear

• bluemarker= leftear

Inserting a hearing aid

For sleeves, take care that

the bend of the sleeve is

in line with the bend of the

receiver cable.

Correct:

Incorrect:

12 13

Hold the receiver cable at the bend closer to the earpiece.

Carefully push the earpiece in the earcanal .

Twist it slightly until it sits well.

Open and close your mouth to avoid accumulation of air in the

earcanal.

Lift the hearing aid and slide it over the top of your ear .

➊

➋

CAUTION

Risk of injury!

X Always wear the receiver cable with an ear piece.

X Make sure that the ear piece is completely attached.

CAUTION

Risk of injury!

X Insert the ear piece carefully and not too deeply into

the ear.

It may be helpful to insert the right hearing aid with the right

hand and the left hearing aid with the left hand.

If you have problems inserting the ear piece, use the other

hand to gently pull your earlobe downwards. This opens the

ear canal and eases insertion of the ear piece.

14 15

Removing a hearing aid

1. Lift the hearing aid and slide it over

the top of your ear .

2. For all other earpieces: Grip the receiver

in the earcanal with two ﬁngers and pull

it carefully out .

Do not pull the receiver cable.

If your hearing aid has a custom shell or a mold, remove it by pulling

the small removal cord toward the back of your head.

Clean and dry your hearing aids after every use.

CAUTION

Risk of injury!

X In very rare cases the ear piece could remain in your ear

when removing the hearing aid. If this happens, have the

ear piece removed by a medical professional.

➊

➋

Using a retention strand

The optional retention strand helps to securely retain the

earpiece in your ear. To position the retention strand:

X Bend the retention strand and position it carefully into the

bottom of the bowl of your ear (refer to the picture).

16 17

Adjusting the volume

Your hearing aids automatically adjust the volume to your situation.

To change volume manually, use a remote control option.

An optional signal can indicate the volume change. Once the

maximum or minimum volume has been reached, you may hear a

signal tone.

Changing hearing programs

Your hearing aids automatically adjust based on the listening

situation, environment and surroundings.

Your hearing aids may also have several hearing programs set by

your hearing care professional to allow you to change the sound,

if needed.

To change the hearing program, use a remote control option.

An optional signal tone can indicate the program change. Default

volume is applied.

Additional optional controls may be available for your hearing aids.

Please discuss with your hearing care professional.

Turning on and off

The following options are available to turn your hearing aids on

and off.

Via charger: Charger must be connected to the power supply.

Turning on: Take the instruments out of the charger.

The startup melody is played in your hearing aids. The default

volume and hearing program are set.

Turning off: Place the hearing aids in the charger.

Switching to standby mode

Standby mode mutes the hearing aids but does not turn them off.

Switch to standby mode using a remote control or the app.

• Settings return to previous when coming out of standby mode

Switch to standby mode using charger. Turn hearing aids off and

on again by placing in charger until one or more orange LEDs

light up

• Settings return to default when coming out of standby mode

18 19

Charging

There are two charger styles available for your hearing aids:

➊MECHARGE™fullpower iRIC R AX

• With power bank

➋MECHARGE™powerdry iRIC R AX

• Cleans and dries

X Place your hearing aids in the charger.

X Follow the instructions in the charger’s user manual. You can

also ﬁnd useful tips for charging in the charger’s user manual.

➊ ➋

Low power indication

You will hear an alert signal indicating the power cell is running

low. The signal repeats every 20 minutes for about 1.5 hours. Af-

ter that time, your hearing aids will stop working until charged.

Runtime will be reduced if multiple features are used

simultaneously and require more frequent charging.

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