Mitel Deskphone 6863 Bedienungsanleitung

Mitel deskphones

Revision: 4.3.4562 1

Mitel deskphones

Mitel 6863 Quick guide

Table of Contents

1. Getting started ......................................................................... 1

2. Basic call handling .................................................................... 2

3. Advanced call handling ............................................................... 3

1. Getting started

This quick guide will help you get started using your new Mitel 6863 deskphone to-

gether with the MiCloud. We recommend using the phone's user guide for more in-

formation on handling the phone, please visit www.mitel.com.

1.1. Prerequisites

Your deskphone must be provisioned to your organisation as a free seating phone,

or provisioned to your account.

Table 1. Log in or log off from free seating phone

2. Press Done.

3. Press PIN code.

4. Your username is displayed on the screen

when the log on is successful.

Log off: 1. Press the Log off softkey.

2. Press Done.

1.2. Phone overview

The Mitel 6863 consists of handset, screen, navigation/select key, numpad, option

keys, line keys (L-keys) and softkeys (S-keys).

1.3. Settings in the telephone

Table 2. Navigation

Navigation / Select keys

Up and down key: Scroll in the menus and lists.

Left arrow key: Go back.

Mitel deskphones

Revision: 4.3.4562 2

Navigation / Select keys

Right arrow key: Select the option.

Table 3. Set volume

Adjust volume during a call: Press during the call.

Adjust ringing volume: Press in idle mode.

Table 4. Silent ringing and mute

Silent ringing: Press the left Volume key until silent tone.

Mute microphone during call: Press

2. Basic call handling

You can call to a user in many ways. Dialling the number, pressing the shortcut

key, press and hold on a quick dial key, selecting the contact in your contact list or

searching for the contact in the directory and then call.

Table 5. Incoming calls

Answer:Lift your handset or press

Handsfree mode: Press

End call: Press

Reject call: Press

Table 6. Missed calls

Missed call indication: Missedcallsare indicatedby theMissed Call text

on the display.

Check missed calls: 1. Press the Call log softkey. A menu is dis-

played.

2. Navigate with the up and down key and select-

Missed calls.

3. Press Enter. A menu with missed calls are dis-

played.

4. Select missed call with the up and down key.

Table 7. Outgoing calls

Internal calls: Enter the shortnumber, then press Dial.

External calls: Enter the full number, then press Dial.

Dial from call log (incoming

calls): 1. Press the Call log softkey. A menu is dis-

played.

2. Navigate with the up and down key and select-

Incoming calls.

3. Press Enter. A menu with incoming calls are

displayed.

4. Navigate with the up and down key contact to

call.

5. Press Enter. The contact is dialed.

Dial by softkey: Press the softkey that is assigned to a number

you want to dial.

Dial by speed dial key: Press and hold the keypad key (1-9). The number

associated with the key is called.

Table 8. Holding and parking calls

Holding a call: Press . This will put the call on hold and play

on hold music, if that is configured.

Resume a held call: Press again.

Mitel deskphones

Revision: 4.3.4562 3

Table 9. Presence

Select presence 1. Press the Presence softkey. The Presence

menu is displayed.

2. Select your preferred presence, and press En-

ter.

3. The selected presence state will be displayed

in some few seconds.

Presence shortkey Press the Presence shortkey to change back to

the selected shortkey option, for example Office.

Table 10. Recording

Record a call: Press the Recording softkey.

3. Advanced call handling

Table 11. Intercom

Initiate an intercom call: PresstheIntercom softkey, thecall is connected

automatically.

Answer an Intercom call: 1. An intercom is answered automatically.

2. You hear the other party in the speaker, but

other party cannot hear you and the Mute key,

is lit.

3. Youcan press themute key tolet the other par-

ty hear you.

The system administrator can initiate an intercom connection on a softkey on your

phone. When you press the key, a call is set up towards a predefined party and it

is answered automatically.

Table 12. Voicemail

Call voicemail system: Press the Voicemail softkey.

Listen to received messages: 1. The message waiting lamp is slowly blinking

and the amount of messages is displayed,

when there are pending messages.

2. Press the Voicemail softkey.

Table 13. Directories (Contacts)

Favourites: Press the softkey configured with Favourites to

bring up your personal contact list.

Search for a contact: 1. Press the Directory search softkey. The Di-

rectory search is displayed.

2. Enteryoursearchinformation,andpressEnter

A list is displayed.

3. Select an option and press Enter.

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