MobileHelp Touch Bedienungsanleitung
Touch |User Guide
Touch User Guide2
SETUP GUIDE FOR TOUCH
We thank you for choosing a Medical Alert System and welcome you to the family.
Congratulations on making a smart choice!
If you have any questions during the setup process, please call Technical Support.
Touch User Guide 3
Touch Features
Time, Date &
Local Weather
Enhanced Audio
Speaker
Integrated
Front-facing
Camera
Home Screen
Help Button
Kickstand USB Charging
Port
7” Touch Display Status Bar
Android 7.1.2
Connectivity:
- 4G LTE Cellular
- WiFi Enabled
- Bluetooth
- RF 433MHz
**Up to 24 Hour Backup Battery**
BackHome
Power Button
Power Button
Tablet Back Features
Touch User Guide4
Connecting your Touch
Please perform the following steps when you receiveyour new Touch:
Select a Location
Plug the USB charging cord into an electrical outlet
that is not controlled by a light switch.
Plug the other end into the back of the Touch.
USB Charging
Cord
Tablet Power
Button
Figure 1
Touch User Guide5
Turning ON Your Touch
Press and hold the Power Button on top of your Touch for 5 seconds until it
powers on.
In about 60 seconds, your Touch will be
turned on and the Home Screen will appear.
If your Touch tablet does not power on,
please contact Technical Support.
The volume adjustment can be accessed
from the Settings icon button on the Home
Screen.
Figure 2
Table
Settings
t Power
Button
Touch User Guide 6
Welcome Tutorial
to get you started
for
.
You can reset the tutorial at any time by clicking on the Settings icon on the Home
Screen and then selecting Reset Tutorial.
Follow the instructions on the screen and click Next to go to the next screen until
you are done with the tutorial.
Touch User Guide7
Home Screen
The following icons are available on your Home Screen. For more information, please
questions, please call Technical Support.
MobileVitals (Optional)
Messaging
Help Button Education (Optional)
Reminders (Optional) Gallery
Apps
Touch User Guide8
Connect: Getting Started
You received an email when you purchased your Touch with the subject line “Welcome to
Connect.” Follow the directions provided in this email to login to your Connect account,
using a device that is not your Touch.
The Connect web portal powers the Messaging, Gallery, Reminders and MobileVitals
(if purchased) apps on your Touch. You will need to login to your Connect account to
access these features.
Open the URL and use the User ID and Password
we have provided to login to Connect. This
Connect account has already synced with your
Touch.
A copy of the Connect User guide is located in
the “Help” section of your Connect Portal.
Touch User Guide 9
Connect: Adding Contacts to Your Circle
With Connect and Touch, you are able to invite family members, friends, caregivers, and
trusted connections to your “Circle.” Once they have accepted your invitation, members
of your circle will be able to send and receive SMS text messages and emails to your
Touch. They will also be able to view your MobileVitals (optional) readings through the
web portal.
While signed into your Connect account web portal, locate “My Circle” by clicking the
hamburger menu icon on the upper
left hand corner. Connect allows you
to customize your Touch dashboard.
For convenience, click on the “+”
sign within the blank module on your
dashboard and select for “My Circle”
to appear on your homescreen.
(See Figure 3, Figure 4)
Figure 3
Touch User Guide10
(continued) Adding Contacts to Your Circle
1. Click on the “Gear” icon to the
right of “My Circle” to locate
the “Invite Friend” option.
(See Figure 4)
2. Click “Invite Friend.”
(See Figure 5)
3. Enter the email address of the
contact you’d like to invite to
your Circle, then click “Invite.”
(See Figure 6)
Figure 5 Figure 6
Figure 4
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2
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