MOIXA Smart Battery Bedienungsanleitung

Moixa

Smart Battery

User Manual 4.8kWh

2[email protected] www.moixa.com/support/ +44 207 734 1511 3

[email protected] www.moixa.com/support/ +44 207 734 1511

Moixa Technology Limited, registered in England and Wales at 150 Aldersgate Street, LONDON, EC1A 4AB.

All correspondence should be addressed to: Moixa Technology Limited, 29 – 31 Saron Hill, London, EC1N 8FH.

Version number UM007 – December 2019. All details correct at the time of publication.

Welcome to your Moixa®Smart Battery

This is your User Manual

Moixa develops smart, clean technology so that the world can live in a future

With your British invented Moixa Smart Battery, you can unlock the full

potential of solar energy, take control of your energy usage and lower your

electricity bills.

Contents

1.0 Information in this User Manual 4

1.1 About this User Manual 4

2.0 Safety 4

2.1 Intended Usage 4

2.2 Identifying your Product 5

 2.3 MoixaSmartBatteryTechnicalSpecication4.8kWhModel 6

2.4 Battery Safety Instructions 9

3.0 Customer Support 10

3.1 Shutting down 10

3.2 Restarting 10

3.3 Product Performance and Maintenance 10

4.0 Moixa Dashboard and app 11

4.1 Overview 11

4.2 Account Setup 11

4.3 Log in to your Moixa Dashboard or app 11

5.0 Contact 12

Updates to this User Manual

The most up to date version of this User Manual is available on our website: www.moixa.com/support/.

IfsignicantupdatesaremadetothisUserManual,youwillreceiveanemailnoticationfromMoixa.

Smart energy for your home

The Moixa Smart Battery is installed near your consumer unit (fuse box)

and measures the energy coming from your solar panels, and being used

in your home. Its built in technology knows when to store your energy

and when to provide it.

How the Moixa Smart Battery

ts into your life

Keep track of all energy ows

through your personalised

Moixa Dashboard or app

Solar PV

AC Inverter

Fuse Box

Moixa Smart Battery

LED lighting and electronics

Appliances

Moixa Dashboard or app

The Grid

Storing solar & o-peak energy

When your solar panels generate more energy than your home needs, the Moixa Smart Battery stores it for

uselater.Ifyouhaveaspecial‘time-of-use’tari,thenyourMoixaSmartBatterycandeliverfurthersavings

by storing low-cost energy, so you can buy less energy at high-price peak periods. Let our team know if you

areonaspecialtarisowecanensureyourMoixaSmartBatteryisbestoptimisedforyou.

Storing free solar energy and cheap o-peak energy

Store oﬀ peak Keep spare solar Save peak bills

midnight

6am midday 6pm 11pm

energy demand

solar energy

generation

4[email protected] www.moixa.com/support/ +44 207 734 1511 5

[email protected] www.moixa.com/support/ +44 207 734 1511

Moixa Technology Limited, registered in England and Wales at 150 Aldersgate Street, LONDON, EC1A 4AB.

All correspondence should be addressed to: Moixa Technology Limited, 29 – 31 Saron Hill, London, EC1N 8FH.

Version number UM007 – December 2019. All details correct at the time of publication.

1.1 About this User Manual

This is the user manual for the Moixa Smart Battery Control Unit (MCU) V4 4.8kWh.

Please go to www.moixa.com/support/ for user manuals for other products.

2.0 Safety

2.1 Intended Usage

There are no user serviceable parts in your Moixa Smart Battery. Its purpose is to manage and

utilise the energy stored in the lithium iron (LiFePO4) batteries within. Please do not use, operate

or maintain your Moixa Smart Battery in a manner other than that described in this User Manual.

Use of your Moixa Smart Battery and use of components in any manner other than as sold or

recommended by Moixa will not be covered by the Moixa Manufacturer’s Warranty. Only Moixa

Smart Batteries which have been installed and commissioned in your property by Moixa and

purchased directly from Moixa, are covered by the Moixa Manufacturer’s Warranty.

For enquiries about the proper use of your Moixa Smart Battery, please contact Moixa

Customer Support.

Moving home?

If you are moving out of the premises in which the Moixa Smart Battery is installed, notify Moixa

by email to [email protected]. Please tell the new occupier to also notify Moixa Customer

Support,sothatthebenetoftheManufacturer’sWarrantycanbetransferredtothem.

For support relating to your Smart Battery, contact Moixa Customer Support:

Email: support@moixa.com

UK Support: +44 207 734 1511

Find your local phone number on: www.moixa.com/support/

All correspondence should be addressed to:

Moixa Technology Limited

29 – 31 Saron Hill

London

EC1N 8FH

1.0 Information in this User Manual 2.2 Identifying your Product

Type label example

Type Label

On the left side of the Moixa Smart Battery you will

ndthe‘type’label.Thislabeldetailsyourproduct

versionandbasicspecications.Pleasefamiliarise

yourself with the contents of this label.

Type label

& Unit ID

Right side of unit

(as viewed from front)

Left side of unit

(as viewed from front)

Front of unit

Unit ID

The ‘Unit ID’ label is attached to the left side of the

Moixa Smart Battery and gives information that

uniquelyidentiesyourMoixaSmartBattery.

Unit ID example

DO NOT SCALE DRAWING

SHEET 4 OF 5

SCALE 1:1

DWG NO.

REVISION:

MATERIAL:

FINISH:

DRAWN:

UNLESS OTHERWISE SPECIFIED:

DIMENSIONS ARE IN MILLIMETERS

DRW101/4: MOIXA V4 labels: Serial number labels

MOIXA

self adhesive cut vinyl on film

Gloss

21.09.2018 - E -Hub label added, Serial no. added

02.10.2018 - F - split drawings, serial numbers updated, GAs added

ONLY FOR REFERENCE :

SERIAL NUMBER LABLE

Digital identiﬁer:

34c9f0848443

Manufacturing identiﬁer:

A20/18/0372/V43000A

Text: Black

Font: Unbuntu Regular Size:

9 point

Manufacturing serial number denition:

Vendor code Identier # SKU-VersionWeek / Year

A 0271 V41200A32/18

This would mean the whole serial number for a V4 device would look as follows:

A32/18/0271/V41200A

And the whole serial number for a smarthub would look as follows:

A20/18/0372/SHUB01A

The logic to include each part of the serial number is as follows:

Vendor code: Can immediately see where a device has been manufactured

SKU-Version: Can immediately see the device model, note that the “A” at the end indicates variation within the device model

Week/year: Can immediately see when the device was manufactured (note: need to dene at which exact point in the process we consider it built)

Identier #: Identies the device within that week/year period and within that SKU, identier resets to 0 in a new week or with a new SKU-version

QR code:

The QR code should include only the manufacturing ID code: for example A20/18/0372

This would be the same for all labels, the text will vary, but the manufacturing code will remain the same on the QR code for all labels for the unit.

Label placement:

1. Back of the hub: version with the hub version appended to the serial number text

2. Side of the Smart Battery: version with the smart battery version appended to the serial number text

3. Outside of the packing: as 1 or 2 above depending on if the nal prodoct is a hub or a smart battery

0372 SHUB01A20/18

6[email protected] www.moixa.com/support/ +44 207 734 1511 7

[email protected] www.moixa.com/support/ +44 207 734 1511

Moixa Technology Limited, registered in England and Wales at 150 Aldersgate Street, LONDON, EC1A 4AB.

All correspondence should be addressed to: Moixa Technology Limited, 29 – 31 Saron Hill, London, EC1N 8FH.

Version number UM007 – December 2019. All details correct at the time of publication.

Dimensions

H: 770mm x W: 525mm x D: 200mm

For proper ventilation, 100mm of free space

is required to the left, right, top and front sides

of the Moixa Smart Battery.

Weight

80kg. Two person install.

Power

Main connections AC240V. Input nominal 2kW AC max

(variable), output nominal 2.4kW AC max (variable).

Battery Module

2x 2.4kWh 48V nominal units, using LiFePO4 chemistry.

Total capacity 4.8kWh, usable capacity 3.84kWh.

 Around6,000cyclesat80%depthofdischarge.

Fully charged at 54V, fully discharged at 45V.

Temperature range: Charging 0°C to 50°C,

discharging -10°C to 50°C.

 Certication:TÜV/CE/UN38.3.

Communications

As standard with Ethernet, PowerLine Ethernet, Bluetooth,

Wi-andbackupconnectivitytomobilenetworkviaSIMcard.

Additional connectivity for: MID Class2 energy meters. RS485.

Control of accessories such as EV charge points. RS485.

2.3 Moixa Smart Battery Technical Specication 4.8kWh Model

525mm

200mm

100mm

770mm

AC output quantities UOM spec / spec range

Voltage (nominal or range) AC (V) 187-265

(230VNominal)

Current (maximum continuous) AC (A) 13

Current (inrush) (a.c. A, peak and duration) AC (A) 14

Frequency (nominal or range) Hz 45-65

Output Power (maximum continuous, variable up to this) AC (W) 2400 max

Power factor range 0.995 – 0.999

Maximum output fault current (a.c. A, peak & duration or RMS) AC (A) 15 (20ms)

Maximum output overcurrent protection (a.c. A) AC (A) 15

AC input quantities

Voltage (nominal or range) AC (V) 187-265

Current (maximum continuous) (a.c. A) AC (A) 15A

Current (inrush) (a.c. A, peak and duration) AC (A) 15A (PFA)

Frequency (nominal or range) Hz 45-65

Max Input Power (nominal) AC (W) 2000 max

Battery Module

2 x 2.4kWh 48V nominal units, using LiFePO4 chemistry

Total capacity kWh 4.8

Usablecapacity(@80%DOD) kWh 3.84

Cyclelife:>4500@25-degreeC.Predicted6000cyclesat

80%depthofdischarge

DC input (Internal battery)

Voltage (max. in charge mode) DC (V) 54

Current (maximum continuous charge) DC (A) Batteries rated to 50

Charger rated to 35

DC output (Internal battery)

Voltage (min. in discharge) DC (V) 45 (battery)

Nominalbatteryvoltage DC (V) 48

Current (maximum continuous in discharge) DC (A) 50 (battery rating)

Other specs / classications

Protective class (I or II or III) Protective Class I

Storage temperature range -20to60degreeC

Inverter isolation (isolated, not isolated) Notisolated

Possibility to work in stand-alone mode (not grid-tied) No

Environmental category Indoor, conditioned

Pollutiondegreeclassication PD 2

Wetlocationclassication No

Ingress protection (IP) IP 20

Ambient service temperature range (charge and discharge) 0 to 50 degree C

Shelf temperature -20to60degreeC

Relative humidity range 5to85%(non-condensing)

UV exposure Notrequired

Maximum altitude rating 2000m

OvervoltageCategory(assignedtoI/PandO/Pport) OVC III

8[email protected] www.moixa.com/support/ +44 207 734 1511 9

[email protected] www.moixa.com/support/ +44 207 734 1511

Moixa Technology Limited, registered in England and Wales at 150 Aldersgate Street, LONDON, EC1A 4AB.

All correspondence should be addressed to: Moixa Technology Limited, 29 – 31 Saron Hill, London, EC1N 8FH.

Version number UM007 – December 2019. All details correct at the time of publication.

Protection & Compliance

Compliant with all the below:

•CE marked product, batteries and inverter

• EN60950-1,IEC62109-1andIEC62109-2(forEESS)

• IEC62619,UN38.3,UL1973andIEC60950-1tested&certiedbatterymodules

• UL1642andUN38.3tested&certiedbatterycellsused

• IEC62109-1,IEC62109-2,IEC60335-1,IEC60335-2,IEC62040-1certiedinverter

• EMCtesting:EN301489-1,/EN301489-52Ver.1.1.0,EN301489-17,Ver.3.2.0

• REDtesting:EN300328,Ver.2.1.1

•RoHS, REACH, WEEE and waste batteries and accumulators’ directives

•UK grid connection ERECs G98, G99 and G100

• AustraliaAS/NZS4777

 Tondoutmoreinformationandviewourcerticatesvisit

www.moixa.com/safety_and_regulations/

Warranty

Moixa provides a Manufacturer’s Warranty for Moixa Smart Batteries which have been

purchased by consumers. The terms and conditions of your Manufacturer’s Warranty are

set out at www.moixa.com/support/.

Intellectual Property Rights

 Patentedandpatentspendingincluding(GB2476213,US201000076615,GB1221819.4,

US9379545,US8849471,AU2013353807,GB2510804,GB2539317,GB2476213)

 Currentapplications:US20100076615,US20140159485,EU09756537.8EU 

13815546.0,CA2903156,GB1810314.3

 Specicationssubjecttochangewithoutnotice.



2.4 Battery Safety Instructions

Please read the following instructions carefully as failure to observe the precautions may

resultinseriouspersonalinjury,propertydamageandwillinvalidateyourwarranty.

IntheeventofareneartheMoixaSmartBattery,performthefollowingmeasures:

• IftheMoixaSmartBatteryitselfisonre,donottrytoextinguishityourself.

Evacuatetheproperty,calltherebrigadeandinformthemthatyouhaveaMoixaSmart

BatteryonrewhichcontainsLithiumIoncomponents.Therebrigadewillneedto

extinguishthereusingspecialistequipment.Whensafetodoso,callMoixaCustomer

Support at the earliest opportunity.

• If it is safe to do so, turn the isolator switch to OFF (instructions on p. 10), extinguish the

reneartheMoixaSmartBatteryandcontactMoixaCustomerSupport.

• Ifitisnotsafetoturntheisolatorswitcho,switchitoattheconsumerunit(fusebox),

thenextinguishthereneartheunitandcontactMoixaCustomerSupport.

If your Moixa Smart Battery becomes damaged, wet or if you notice any unusual noises

or smells, disconnect it by turning your isolator switch to OFF (instructions on p. 10) and

contact Moixa Customer Support.

In the unlikely event your Moixa Smart Battery starts to leak and someone is exposed to

the liquid, they should seek immediate medical assistance. You must also turn the isolator

switch to OFF (p. 10) and contact Moixa Customer Support.

Do not attempt to tamper with, disconnect, disassemble, repair or move the Moixa Smart

Battery. This can only be carried out by a Moixa Accredited Installer.

DonotexposetheMoixaSmartBatterytoanopenameorsourcesofheatanddonot

keepammableobjectsorliquidsnearby.

Do not expose the Moixa Smart Battery to temperatures in excess of 45° C or under 0° C.

DonotpiercetheMoixaSmartBattery,placeobjectsontopofitorsubjectittostrongimpacts.

For proper ventilation, 100mm of free space is required to the left, right, top and front

sides of the Moixa Smart Battery. Covering it could cause it to overheat or stop working.

Keep children and animals away from the Moixa Smart Battery.

After your Moixa Smart Battery has been installed you must inform Moixa Customer

Supportofanysignicantelectricalworkthatyouareplanning,suchasanychangestoyour

consumer unit (fuse box), as this may impact your Moixa Smart Battery’s performance.

S No. Symbol Reference Description

1IEC60417–5032

(2002-10)

Alternating

Current

2ISO3864–5036 Caution, risk of

electric shock

3IEC60417-5041

(2002-10)

Caution, hot

surface

For support relating to your Smart Battery,

contact Moixa Customer Support:

Email support@moixa.com

UK Support: +44 207 734 1511

Find your local phone number on

www.moixa.com/support/

ThedevicemustbeinstalledtoBS7671requirementsforElectricalInstallations

(forUK),toET101:2008+A1+A2+A3:2018NationalRulesforElectricalInstallations

(forIreland)andAS/NZS3000:2018,Electricalinstallations(forAustralia).

10 [email protected] www.moixa.com/support/ +44 207 734 1511

Version number UM007 – December 2019. All details correct at the time of publication.

Battery health: In order to prolong the lifetime of your Moixa Smart Battery, the system

must charge itself to full at least once per month. Usually this requirement is met through

normal operation, however if your Moixa Smart Battery has not fully charged in the last

month it may enter "maintenance mode". During a maintenance mode event the Moixa Smart

Batterymaybehaveabnormally,includingchargingfromthegridtoreach100%charge.

3.0 Customer Support

Unless there is an emergency, or situation as described in the Battery Safety Instructions

(p. 9), you must not attempt to shut down your Moixa Smart Battery unless instructed to

do so by Moixa Customer Support. If a non-emergency fault does occur with your Moixa Smart

Battery, please contact Moixa Customer Support and they will be happy to assist.

3.1 Shutting down

Turn the isolator switch that connects the Moixa Smart Battery to the mains

inthehousefromtheONtotheOFFposition.IfyourMoixaSmartBattery

was installed with a red and yellow isolator switch like the one shown on

theright,thiswillinvolveturningtheredswitchanti-clockwisefromONto

OFF.Oncetheswitchiso,youshouldexpectthescreentogoblack.

3.2 Restarting

Before restarting, please leave the isolator switch in the OFF position for 30 seconds. Then turn the

isolatorswitchbacktoON.OncetheMoixaSmartBatteryhasrestartedthescreenshouldturnon.

3.3 Product Performance and Maintenance

Your Moixa Smart Battery should not require your attention or onsite maintenance to function

correctly. However, if you are concerned that your Moixa Smart Battery is not performing as

expected, we recommend checking your Moixa Dashboard or app. Here you should be able to

see the amount of energy stored in the battery increasing and decreasing throughout the day

with your solar generation and household consumption. If you are unsure whether your Moixa

Smart Battery is performing as expected, please contact Moixa Customer Support.

The Moixa team will also look out for any Moixa Smart Batteries that are not working as

expected, and if any issues are detected we will try and resolve these remotely. If the issue

cannot be resolved remotely, the Moixa Customer Support team will reach out to you and

arrange for one of our Moixa Accredited Installers to visit your premises and resolve the issue.

To further guarantee uninterrupted operation and optimal performance of the Moixa Smart

Battery, we recommend that:

• Your household electrical system is inspected periodically to ensure it is compliant

with all required standards. The scheduled inspection due date for the Moixa Smart

Battery installation should be mentioned by the installer on the EIC form.

• You check for accumulated dust and other contaminants on the surface of the Moixa

Smart Battery and, if required, use a soft and lint-free cloth to remove these.

Please avoid using solvents or water for cleaning.

[email protected] www.moixa.com/support/ +44 207 734 1511

Moixa Technology Limited, registered in England and Wales at 150 Aldersgate Street, LONDON, EC1A 4AB.

All correspondence should be addressed to: Moixa Technology Limited, 29 – 31 Saron Hill, London, EC1N 8FH.

4.1 Overview

The Moixa Dashboard and app allows you to view your home’s energy data through your

personal online account. Your energy graphs and information will help you understand how

much solar energy you generate, how much energy you use in your home and how your

Moixa Smart Battery is supporting your energy needs.

4.2 Account Setup

During your Moixa Smart Battery installation, an account will be created for you to access

the Moixa Dashboard and app. This account will be assigned to the email address that you

provide to your Moixa Accredited Installer on the day. You should receive an email from

[email protected] which will explain the next steps to get signed up. If you have not

heardfromMoixaafter3workingdays,checkyourjunkemailaccountforanemailfrom

[email protected] or reach out to [email protected].

4.3 Log in to your Moixa Dashboard or app

You can log in to your Moixa Dashboard by going to mygridshare.com and our Moixa app

is available on both Apple & Android devices. Search for: Moixa GridShare.

Look for an email from [email protected] to set up your account or email

[email protected]ifyouarehavingdiculties.

4.0 Moixa Dashboard and app

Call our UK based support team:

+44 207 734 1511

Find the relevant contact number for your region at:

www.moixa.com/support/

Find out more about your Moixa Smart Battery:

www.moixa.com/smart-battery/

Email Customer Support:

support@moixa.com

Version no. UM007 December 2019. All details correct at time of publication.

5.0 Contact

For technical problems or enquiries regarding your Moixa Smart Battery please contact

Moixa Customer Support.

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