NEC SV8500 Betriebsanleitung

FP85-104 S1

Data Programming Manual - ACD

NWA-041687-001

ISSUE 1.0

LIABILITY DISCLAIMER

NEC Infrontia Corporation reserves the right to change the specifica-

tions, functions, or features, at any time, without notice.

NEC Infrontia Corporation has prepared this document for use by its

employees and customers. The information contained herein is the

property of NEC Infrontia Corporation, and shall not be reproduced

without prior written approval from NEC Infrontia Corporation.

All brand names and product names on this document are trade-

marks or registered trademarks of their respective companies.

NEC Infrontia Corporation

TERMS-1

TERMS IN THIS MANUAL

System Name

In this manual, the following are used unless the types of the Telephony Server and the PBX need to be identified.

Note 1: UNIVERGE SV7000 Remote Node over IP is also included in the SV7000 series, which is migrated from

the existing IPX system. It is mentioned as “Remote Node over IP” or “the system” in this manual.

Note 2: In regard to China market, NEAX2400 IPX Internet Protocol eXchange has not been released but

NEAX2400 is released.

Note 3: In regard to China market, NEAX2000 IPS INTERNET PROTOCOL SERVER has not been released but

NEAX2000 is released.

TERMS USED IN THIS MANUAL SYSTEM NAMES

SV8500, the system UNIVERGE SV8500

SV7000, the system UNIVERGE SV7000 Note 1

IPX, 2400 IPX, NEAX 2400 IPX, the system NEAX2400 IPX Internet Protocol eXchange Note 2

IPS, 2000 IPS, NEAX 2000 IPS NEAX2000 IPS INTERNET PROTOCOL SERVER Note 3

NEAX IMX, IMX NEAX2400 IMX

NEAX7400 IMX

NEAX7400 ICS (IMX)

NEAX IVS2, IVS2NEAX2000 IVS2

NEAX2000 INTEGRATED VOICE SERVER

NEAX7400 ICS M100MX

NEAX IVS, IVS NEAX7400 ICS Model110

NEAX7400 ICS Model120

NEAX7400 ICS Model80VS

NEAX7400 ICS Model100

TERMS-2

Terminal Name

In this manual, the following terminals are mentioned as each common term unless these types need to be identified.

Note 4: This terminal provides users with all features currently available on DtermIP (Proprietary Protocol).

GENERIC TERMS USED IN THIS MANUAL TERMINAL NAMES

Desktop

Terminal

Digital terminal

Dterm Dterm Series E/Dterm 75

Dterm Series i

DT300 Series DT310

DT330

Station

IP terminal

IP Enabled

Dterm

Dterm Series E/Dterm 75

with IP adapter Note 4

Dterm Series i with IP

adapter Note 4

DtermIP INASET Note 4

DtermIP DtermIP

(Proprietary Protocol)

Soft Phone

Soft Phone (Propri-

etary Protocol)

DtermSP20

DtermSP30

(Proprietary Protocol)

SIP

terminal

Soft Phone (SIP) DtermSP30 (SIP)

Soft Client SP350

SIP Multiple Line terminal

DtermIP DtermIP (SIP)

DT700 Series

DT710

DT730

DT750

WLAN Handset (MH Series) MH250

Standard SIP terminal Third-party SIP terminal

PS PHS

PCS

TERMS-3

Media Gateway (MG), Media Converter (MC), and Voice Conference Server (VS) Names

In this manual, the following are mentioned as each common term unless these types need to be identified.

GENERIC TERMS USED IN THIS MANUAL EQUIPMENT NAMES

MG(PRI)

MG(PRI) Card [SCA-24PRIA]

MG(PRI) Box [MG-24PRIA]

MG(PRI) Card [SCA-30PRIA]

MG(PRI) Box [MG-30PRIA]

MG-PRI/MG-PRA

MG-T1(SIP) MG-T1(SIP) Card [SCA-24DTIA]

MG(BRI)

MG(BRI) Card [SCA-2BRIA]

MG(BRI) Box [MG-2BRIA]

MG-BRI

MG(SIP)

MG-SIP16

MG-SIP16 Card [SCA-16SIPMGA]

MG-SIP16 Box [MG-16SIPMGA]

MC&MG-COT

MCMG Card [SCA-4LC2COTA]

MCMG Box [MG-4LC2COTA]

MCMG Card [SCA-7COTA]

MC&MG-COT with PFT

MG-COT

MG-COT Card [SCA-6COTA]

MG-COT Card [SCA-6COTB]

MG-COT Card [SCA-6COTC]

Analog MC

Analog 2MC

8LC Card [SCA-8LCA]

8LC Card [SCA-8LCA-EMEA]

VS32

VS-32

VS-32(Dual) Card [SCA-VS32VA]

VS-32(Dual) Box [MG-VS32VA]

TERMS-4

General Terms

• Automatic Number Identification (ANI) on this manual is a term equivalent to Calling Line Identification

(CLI) in Australia.

PL- 1

PRODUCT LIABILITY

1. USING THE EQUIPMENT SAFELY

The following safety information describes how to avoid injuries while working with the equipment and how to

prevent damage to the equipment. Learn the meaning of the following symbols and then read this section

carefully before using the equipment.

SYMBOL DESCRIPTION

DANGER

Incorrect use of the equipment may cause personal injury or death.

WARNING

Incorrect use of the equipment may cause personal injury or a serious

system fault.

ATTENTION

Incorrect use of the equipment may limit the system performance or

cause the system to fail.

The telephone system can only be used in NEC-designated countries.

If a system-down, malfunction, defect or external factor such as an electrical failure indirectly causes a loss of profit, the

company (or affiliates) will not be held responsible.

The goal is to produce a comprehensive and accurate manual. However, if errors or omissions are found in this manual,

please notify NEC Infrontia Corporation.

If the system requires installation or repair, contact the dealer or its service technician.

Carefully read all the manuals that relate to the system.

PL- 2

PRODUCT LIABILITY

2. SAFETY CONSIDERATIONS

The following describes the safety considerations that must be observed before using the system, the power-

related equipment and the peripheral equipment, such as consoles, the Main Distribution Frame (MDF),

telephones, PCs, printers, etc.

DANGER

If the system emits smoke or a burning, acrid odor, immediately turn off the system power.

Operating the system in this state might cause a fire, an electrical shock, or a system failure. After

turning off the power and confirming that the smoke has disappeared, contact the dealer.

If any equipment, such as the system, the main power source, a cabinet or peripheral equipment tips

over, turn off the power and contact the dealer.

If liquid reaches the inside of the system or the main power source, turn off the power. Operating

the system in this state might cause a fire, an electrical shock, or a system failure.

Do not touch the internal parts of the main power source to disassemble or configure it. This action

may cause a fire, an electrical shock or a system failure.

NEC Infrontia Corporation does not take any responsibility for disassembled or reconfigured

equipment.

Do not put any container objects (such as a vase or a cup) on the main power source or any

peripheral equipment. It might cause a fire, an electrical shock or a system failure.

Do not tamper with, modify, forcefully bend, forcefully remove or twist an electrical cord or any

wiring to or from the system, the main power source or any peripheral equipment. It might cause a

fire, an electrical shock, or a system failure. If the wiring is damaged, contact the dealer.

Correctly insert all of the electrical plugs into the electrical outlets. Before inserting a plug into an

electrical outlet, ensure that there is no dust on the plug’s blades. If there is dust on a blade, it might

cause a fire.

Do not use power other than the power that was designated for the system when it was installed.

PWR

dust

PWR

PL- 3

PRODUCT LIABILITY

DANGER

Do not attempt to repair or move the main power source without assistance from the dealer.

Do not put any metal or combustible objects into a vent of the system, the main power source, or

any peripheral equipment. Operating the system in this state might cause a fire, an electrical shock,

or a system failure. If this occurs, turn off the power and contact the dealer.

Be careful when using any peripheral equipment’s Liquid Crystal Display (LCD). If the liquid

leaks, it can be harmful to the user and to the system.

Before connecting any non-NEC, customer-provided equipment, check with the supplier to ensure

that the equipment is compatible. If the supplier cannot confirm the compatibility, do not connect

the equipment. Connecting incompatible equipment might cause a fire or an electrical shock.

WARNING

Do not place any object on the system or the main power source. If the object falls, it might cause

personal injury or damage to the equipment.

When removing a plug from an outlet, be sure to grip the plug, not the cord. Gripping the cord to

remove the plug could cause a fire or an electrical shock to occur.

If lightning causes a fault, contact the dealer.

Provide the appropriate temperature, humidity, and ventilation on an around-the-clock basis. For

example, at a height that is one meter (3.28 feet) above the floor, the temperature should be between

20° C and 25° C (68° F to 77° F) and the humidity should be approximately 50%.

PWR

PL- 4

PRODUCT LIABILITY

WARNING

Observe the following precautions when using any optional batteries:

• The system’s emergency back-up battery may be a rechargeable lead battery. Check the

emergency battery for an electrical failure.

• Battery acid (electrolyte) is extremely harmful to human skin and eyes. If battery acid

contacts skin, wash the affected area with soap and water. If battery acid contacts the eyes,

flush the eyes with water. In either event, seek medical attention. If there is battery acid on a

cloth, use water to wash the battery acid from the cloth.

• Do not intentionally short batteries. Do not put the battery near a fire or in a fire. Do not

disassemble the battery, drop it or knock it against another object.

• The battery’s life expectancy is affected by its environment. The normal battery life is

approximately three years. If the battery is used in an outdoor setting and is exposed to high

temperatures, its life expectancy drops to approximately one year.

• Perform periodic diagnostic tests and maintenance procedures on the emergency battery and

its terminals to ensure their readiness. If there is a power failure and the emergency battery is

not ready, then the system will not work. Additionally, a damaged or dead battery, or terminals

that need replacement might cause battery acid to leak, which might cause smoke or a fire.

The battery and terminals are periodic replacement parts (the cost is chargeable to the

customer). A service contract, with the supplier or service technician, to perform routine

maintenance for the battery is recommended.

Do not touch peripheral equipment with wet hands. Do not allow any liquid to touch any of the

peripheral equipment.

Do not touch the printer’s internal components when replacing disposables such as a cartridge or a

ribbon. Ensure that the printer is turned off and that it is not hot in order to prevent burns from any

accidental contact with the internal components.

Do not drop the peripheral equipment or knock it against another object. These actions might cause

an equipment failure.

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