2. Tap Mezzo (under settings).
3. Tap Advanced Settings.
4. Tap Exclude Mode and you’ll hear
“Ready to remove a device”
.
5. When you hear
“Ready to remove a device”
from Mezzo, execute the
exclusion procedure to remove the device from the mobile app and
Mezzo.
Please Note:
If Mezzo is the primary controller for your network, resetting it will result in the
nodes in your network being orphaned and it will be necessary after the reset
to exclude and re-include all of the nodes in the network. If Mezzo is being
used as a secondary controller in the network, use this procedure to reset this
controller only in the event that the network primary controller is missing or
otherwise inoperable.
Lifeline
How to Factory Reset
To reset Mezzo’s Z-Wave system to factory default settings, you must factory
reset the entire Hub. You can factory reset Mezzo with steps found below.
NOTE: Resetting Mezzo will restore all factory settings. All device connections,
automation, scenes, configurations, and users associated with that Mezzo will
be lost in the reset. All devices connected to Mezzo will have to be reset or
excluded before they can be reconnected. The steps for resetting and
reconnecting each smart device differ. After resetting, you can visit our post
about removing or excluding a device and follow the guides provided.
Follow these instructions to factory reset all or parts of Mezzo:
1. Tap the Menu button
2. Tap Mezzo (under settings).
3. Tap Advanced Settings.
4. Tap Factory Default Options.
5. You now have 7 options:
1. Default General Options – This will remove all Mezzo settings from
the app and Mezzo. This does not affect devices, users etc.
2. Default Users & Keys – Which will remove all the users connected
from the app and Mezzo.
3. Default Wireless Devices – This will remove all Ness 2 way wireless
devices from the app and Mezzo.
