Newland N910 Bedienungsanleitung

NEWLAND N910

GETTING STARTED

Ready to start accepting payments with

your Newland N910?

What’s in the box

Get to know your Newland N910 device

Basic transaction steps

Need help?

SET UP YOUR HARDWARE

WHAT’S IN THE BOX

With your Newland N910, you’ll also have access to Poynt HQ

(https://poynt.net), which provides you with real-time views

of your customer and transaction data. In the box, you’ll ﬁnd:

Newland N910 (SIM pre-installed for mobile network)

Docking station (optional purchase)

USB charger / USB C cable

Ethernet cable (6 ft. blue cable)

Receipt paper roll (pre-installed)

The Newland N910 is a compact, wireless point-of-sale

device with a 5-inch color touchscreen display, dual cameras,

and a thermal printer for printing on a large receipt paper roll.

The portable design ensures that you can accept payments

anywhere via Wi-Fi, Bluetooth/Ethernet, or a 4G connection.

NEWLAND N910

Plug the power adapter into the charging

port on the side of the device. If you have the

docking station, plug it into a wall outlet and

place the Newland onto it.

Charge your Newland N910

When you power on your device, it

will prompt you to select your wi-ﬁor

mobile network. The Newland will skip

this step for Bluetooth/ethernet users.

Connect to the internet

Your Newland N910 payment device will be shipped to you

pre-activated, with the receipt roll already installed. Setting

up your hardware is as easy as 1-2-3.

Hold the power button on the left side of

the device until the device powers on. You

will be prompted to select your Language.

Power on your device

The Newland N910 will automatically update with your account

information when connected to the internet.

If using a mobile network, the SIM card will be pre-

installed in the battery housing in the back of the terminal.

We recommend fully charging the battery before setting

up your device.

a service for its customers. All features and speciﬁcations are subject to change without notice.

SET UP YOUR POYNT ACCOUNT

Your Poynt HQ dashboard provides real-time views of customer and

transaction data.

CREDIT CARD SALE

For card present credit transactions, follow these steps:

1. Tap the TERMINAL icon on the merchant display.

2. Enter the sale amount and press CHARGE.

3. On the next screen, open the drop-down menu in the

top right corner and select CREDIT.

4. When prompted, ask the customer to insert their credit

card into the slot or place their card on the “tap-to-pay”

area. Wait for the authorization conﬁrmation.

5. If prompted, ask the customer to provide their on-

screen signature.

6. The customer can opt to have the receipt printed or

sent via email or SMS text.

For card present debit transactions, follow these steps:

DEBIT CARD SALE

1. Tap the TERMINAL icon on the merchant display.

2. Enter the sale amount and press CHARGE.

3. On the next screen, open the drop-down menu in the top

right corner and select DEBIT.

4. When prompted, ask the customer to place their card on the

“tap-to-pay” area or insert their credit card into the slot and

remove it when instructed by the terminal.

5. Wait for the authorization conﬁ

rmation. When prompted,

enter your debit PIN.

6. The customer can opt to have the receipt printed or sent

via email or SMS text.

1. You will receive a conﬁrmation email from Poynt. In the email,

click “Get Started” to create your login credentials.

2. Visit https://poynt.net and sign in with your new credentials.

3. Download the “Poynt HQ” app to your mobile device from the

Apple App Store or Google Play Store.

a service for its customers. All features and speciﬁcations are subject to change without notice.

GET TO KNOW YOUR NEWLAND

When you power on your Newland N910, you’ll see the

app that applies to your business: Terminal, Register, or

Lodging.

To access

the menu, simply swipe down from

the top of the merchant screen.

Contactless card reader

(tap-to-pay)

Customer-facing color

touchscreen display

Ethernet cable

(if using Ethernet)

Receipt paper

(2 1/4” x 16’)

* Receipt paper is pre-installed on new devices.

Docking station

(optional add-on)

Receipt paper output

Magnetic reader

Chip reader

The chip reader and swipe reader are located just below the cus-

tomer-facing display. The charging port, function button and pow-

er buttons are located on the left side of the terminal.

USB C port

Power button

Function button

DC charging port

USB C

charging

port

VOIDING A TRANSACTION

To void a sale in the transaction list that has not yet settled,

follow these steps:

1. Tap the TRANSACTION icon on the merchant display.

2. Select the transaction you wish to void and click VOID.

3. When asked to conﬁrm the amount to void, click YES.

4. Click CLOSE. It may take 1-3 business days for the

amount to be released to the customer’s account.

VOID OR RETURN?

When you VOID a sale, you are preventing the original sale from being

captured. A RETURN OR REFUND is an oﬀsetting sale that runs

separately for a sale that has already settled.

a service for its customers. All features and speciﬁcations are subject to change without notice.

To return funds to a customer after a credit transaction

has settled, follow these steps:

REFUND OR RETURN

1. Tap the TERMINAL icon on the merchant display.

2. Open the menu in the upper left hand corner and

select Transactions.

3. Select a transaction and tap REFUND.

4. When asked to conﬁrm the refund amount, click YES.

To enter a partial amount, tap the amount and edit.

5. Click REFUND.

To manually enter a sale (i.e. where the card is not present),

follow these steps:

MANUAL ENTRY SALE

1. Tap the TERMINAL icon on the merchant display.

2. Enter the sale amount and press CHARGE.

3. On the next screen, open the drop-down menu in the top

right corner and select MANUAL ENTRY.

4. Select CARD PRESENT or CARD NOT PRESENT.

5. Enter the card information (i.e. card number, expiration

date, CVV, street number, zip code).

6. Wait for the authorization conﬁrmation.

7. The customer can opt to have the receipt printed or sent

via email or SMS text.

To refund a customer’s credit card directly without referring

to a previous transaction record, follow these steps:

NON-REFERENCE REFUND

1. Tap the TERMINAL icon on the merchant display.

2. Open the menu in the upper left hand corner and

select NON-REF REFUND.

3. Enter in the amount and select either the CASH or

REFUND option.

4. Insert or swipe the payment card and wait for the

refund conﬁrmation.

Need to print the receipt for your last transaction?

Tap the TERMINAL icon on the merchant display, and click

on the three dots in the upper right corner. In the menu,

select PRINT LAST RECEIPT.

SETTLEMENT

WHY SETTLE?

Batch settlement must occur for funds to be deposited

into your bank account. If auto settlement is enabled,

the system will settle at a set time each day. If

auto settlement is disabled, you must perform your

settlement requests manually.

1. Tap the SETTLEMENT icon on the merchant display.

2. Select the green SETTLE bar.

3. Select SETTLE OPEN BATCH.

4. A batch summary will appear on the screen.

5. Select DONE.

Activation assistance & training

866-451-4007

M-F 8:30-9:00 PM ET

Customer care

Call the number on

your billing statement

Need help getting started?

a service for its customers. All features and speciﬁcations are subject to change without notice.

Andere Handbücher für N910

Andere Newland Touch-Terminal Handbücher

Newland

Newland NQuire 200 Bedienungsanleitung

Newland

Newland NQuire300 Series Bedienungsanleitung

Newland

Newland NLS-MT37 Bedienungsanleitung

Newland

Newland NL-8510 POS Bedienungsanleitung

Newland

Newland NQuire 1000 Manta II Bedienungsanleitung

Newland

Newland NQ1000 MANTA Bedienungsanleitung

Newland

Newland NLS-PT80 Bedienungsanleitung

Newland

Newland NLS-NQuire350 Bedienungsanleitung

Newland

Newland NL-8300 Bedienungsanleitung

Newland

Newland NLS-PT980 Series Bedienungsanleitung

Newland

Newland NLS-NQuire300 Bedienungsanleitung

Newland

Newland NLS-PT980 Series Bedienungsanleitung

Beliebte Touch-Terminal Handbücher anderer Marken

Wincor Nixdorf

Wincor Nixdorf iPOS plus Advanced Bedienungsanleitung

Ingenico

Ingenico AXIUM EX4000 Bedienungsanleitung

Heisei Electronics

Heisei Electronics Q-POS 815 Bedienungsanleitung

Amano

Amano MTX-15 Bedienungsanleitung

FLOWBIRD

FLOWBIRD CWT Compact Touch Bedienungsanleitung

Demco

Demco SP7 Bedienungsanleitung

Lathem

Lathem PC600 Series Bedienungsanleitung

Partner

Partner MF-2352 Bedienungsanleitung

NCR

NCR RealPOS 7460-2 Handbuch

Simrad

Simrad MS50 Montageanleitung

Unitech

Unitech MR350 MKII Kurzanleitung

Jungheinrich

Jungheinrich WMT 210 Bedienungsanleitung

Motorola

Motorola MTP850 Bedienungsanleitung

YASKAWA

YASKAWA 62H-MDC0 Bedienungsanleitung

MVG industries

MVG industries NeptuLink Bedienungsanleitung

Price Industries Limited

Price Industries Limited FDC Gebrauchsanweisung

Honeywell

Honeywell TemaKey Bedienungsanleitung

EBN

EBN BPC65-B-A16G Bedienungsanleitung