Nortek Numera PERS-4200X Series Bedienungsanleitung

INSTALLATION

INSTRUCTIONS

PRINTER’S INSTRUCTIONS:

INSTR,INSTL,PERS-4200X - P/N: 10007317 B - INK: BLACK - MATERIAL: 20 LB. MEAD BOND - SIZE: 8.500” X 11.000” - TOLERANCE: ±.125” - SCALE: 1-1 - FOLDING: ALBUM-FOLD - BINDING: SADDLE-STITCH

www.nortekcontrol.com

MHz

2GIG

345

PERS-4200X Series

PERSONAL

EMERGENCY

REPORTING

SYSTEM

Important PERS Installation Warnings

✔The system should only be installed and serviced

by a trained professional.

✔For UL compliant installations the backup

battery shall be installed.

✔The system should be tested weekly. Instruct the

end-user regarding the importance of periodically

testing the system.

✔The Console must be located centrally in the

installation area relative to where the personal

emergency transmitter(s) will be carried and/or

activated.

✔The Console should be kept free of dust and

moisture.

✔Locating the Console adjacent to large metal

objects may change or reduce the effective radio

range of personal emergency transmitters used

with the Console.

✔The Console should not be located where sunlight

will shine direct on it.

✔Do not use ammonia, benzene, thinner, or similar

solvents, or abrasive powder to clean the housing

of the Console or the emergency transmitter(s).

Clean units by wiping with a damp, soft cloth.

✔Avoid locating the Console in extremely hot or cold

locations.

✔Electrical interference can reduce the effective

radio range of the Console. Do not operate any

electrical appliances or electrical noise generating

devices (ﬂuorescent lamps, motors, etc.) near the

Console.

✔For telephone connection, connect the “LINE”

jack to the household telephone line wall jack,

as described in the installation instructions. The

Console will not be able to report over the

telephone if this connection is not made.

✔The Console must be connected to a Managed

Facilities Voice Network (MFVN) that will remain in

operation during local power outages.

✔The system is to be installed in accordance with

Chapter 2 of the National Fire Alarm Code, ANSI/

NFPA 72.

✔This electronic product and its

backup battery are not to be thrown

away with everyday waste. It is your

responsibility to dispose of electrical

and electronics equipment by handing

it over to a designated collection point

for the recycling of waste electrical

and electronic equipment (W.E.E.E.). The separate

collection and recycling of your waste electrical and

electronic equipment at the time of disposal will help

to conserve natural resources and ensure that it is

recycled in a manner that protects human health

and the environment. For more information about

where you can drop off your waste equipment for

recycling, please contact your local city ofﬁce, or

your household waste disposal service, or the shop

where you purchased the system/service.

✔THE LOCAL TELEPHONE OR ANY DEVICE

CONNECTED TO THE CONSOLE’S PHONE

JACK WILL BE DISCONNECTED FROM THE

TELEPHONE LINE WHILE THE CONSOLE IS

REPORTING TO THE CENTRAL STATION.

✔Note regarding the unavailability of temperature

monitor on PERS-4200X. Unlike some PERS-4200

models, the PERS-4200X Console is NOT equipped

with a temperature monitor. Should you desire

this feature, contact your Distributor regarding

the PERS-4200 Personal Emergency Reporting

Systems that DO contain a temperature monitor.

DISCLAIMER:

Nortek expressly disclaims all liability associated with the

installation, enablement, selection, or suitability of your

PERS model or any of its features. Nortek makes no

representations as to the adequacy of the product or its

features for any particular user or purpose, and expressly

disclaims any such warranties, express or implied. In

NO event will Nortek be liable for any consequential,

incidental, exemplary, punitive, or special damages,

including any damages, relating to any injury or death,

emotional distress, loss of income, data, revenue, proﬁts,

property damage, or breach or invasion of an individual’s

privacy arising from or relating to your PERS system or

any of its features, warnings, installation, programming,

updates, chosen options and features, or maintenance.

*Some states do not allow the exclusion or limitation

of incidental or consequential damages, so the above

limitation may not apply to you.

Contents

1. Product Description . . . . . . . . . . . . . . . . . . . . . 2

1.1 Console Features. . . . . . . . . . . . . . . . . . . . . . . . 2

Voice Prompts . . . . . . . . . . . . . . . . . . . . . . . . . 2

Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . 2

Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2. Operation Summary . . . . . . . . . . . . . . . . . . . . . 3

2.1 Transmitter Functions . . . . . . . . . . . . . . . . . . . . 3

Emergency. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Fire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Carbon Monoxide (CO) . . . . . . . . . . . . . . . . . . 3

Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.2 Console Alarm Priorities. . . . . . . . . . . . . . . . . . 3

Alarm Priorities by Type . . . . . . . . . . . . . . . . . . 3

2.3 Console Options . . . . . . . . . . . . . . . . . . . . . . . . 4

Cellular Interface Module. . . . . . . . . . . . . . . . . 4

Remote Speaker/Microphone Module . . . . . . . 4

Alternate Console Labels. . . . . . . . . . . . . . . . . 4

HOME Button Cover . . . . . . . . . . . . . . . . . . . . 4

3. Console Connections . . . . . . . . . . . . . . . . . . . 5

3.1 Telephone Connections . . . . . . . . . . . . . . . . . . 5

3.2 Option Module Installation . . . . . . . . . . . . . . . . 5

3.3 Power Supply Installation . . . . . . . . . . . . . . . . . 5

3.4 Local Programming Connection . . . . . . . . . . . 5

4. Console Modes & Features. . . . . . . . . . . . . . 6

4.1 Provider Modes . . . . . . . . . . . . . . . . . . . . . . . . . 6

Power Off Mode. . . . . . . . . . . . . . . . . . . . . . . . 6

Programming Mode . . . . . . . . . . . . . . . . . . . . . 6

Not-Ready Mode . . . . . . . . . . . . . . . . . . . . . . . 6

Test/Learn Mode . . . . . . . . . . . . . . . . . . . . . . . 6

4.2 Provider Features . . . . . . . . . . . . . . . . . . . . . . . 6

Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Upgradable Firmware . . . . . . . . . . . . . . . . . . . 6

Volume Controls. . . . . . . . . . . . . . . . . . . . . . . . 6

Auto Supervision . . . . . . . . . . . . . . . . . . . . . . . 6

Variable Supervision Time . . . . . . . . . . . . . . . . 6

Transmitter Low Battery Double-Check . . . . . . 6

Received Signal Strength (RSS) Test . . . . . . . 6

Remote Transmitter Enrolling. . . . . . . . . . . . . . 6

Selectable Emergency Siren . . . . . . . . . . . . . . 6

Selectable Trouble Annunciation . . . . . . . . . . . 6

Selectable AC Power & Phone Line Fail

Annunciation . . . . . . . . . . . . . . . . . . . . . . . . . . 6

4.3 User Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Home Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Away Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Night Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Emergency Reporting in any User Mode. . . . . 7

4.4 User Features. . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Activity Timer . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Smoke & CO Detection . . . . . . . . . . . . . . . . . . 7

Speakerphone Mode . . . . . . . . . . . . . . . . . . . . 7

Remote User Two-way Audio. . . . . . . . . . . . . . 7

Console Status Alert . . . . . . . . . . . . . . . . . . . . 7

5. Using the Provider Modes . . . . . . . . . . . . . . . 8

5.1 Power Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . 8

5.2 Not-Ready Mode . . . . . . . . . . . . . . . . . . . . . . . . 8

5.3 Programming Mode . . . . . . . . . . . . . . . . . . . . . . 8

5.4 Test/Learn Mode . . . . . . . . . . . . . . . . . . . . . . . . 8

6. Programming with RA4200 . . . . . . . . . . . . . . 9

6.1 Software Description. . . . . . . . . . . . . . . . . . . . . 9

6.2 System Requirements. . . . . . . . . . . . . . . . . . . . 9

6.2 RA4200 FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

7. Programming Outline. . . . . . . . . . . . . . . . . . . 10

7.1 Setup RA4200 Software . . . . . . . . . . . . . . . . . 10

7.2 Customize an Account Template . . . . . . . . . . 10

7.3 Program the Console . . . . . . . . . . . . . . . . . . . 10

8. RA4200 Software Installation. . . . . . . . . . . 10

8.1 To Install the Remote Access Program: . . . . 10

8.2 To Remove the Remote Access Program:. . . 10

9. Testing the Modem . . . . . . . . . . . . . . . . . . . . . 11

9.1 To Test the Modem in Windows . . . . . . . . . . . 11

10. RA4200 Software Overview. . . . . . . . . . . . . 12

10.1 Starting the Program. . . . . . . . . . . . . . . . . . . . 12

To Run the Program: . . . . . . . . . . . . . . . . . . . 12

10.2 The Account Template Tabs . . . . . . . . . . . . . . 12

10.3 The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . 13

Drop-down Menu Items and Icons. . . . . . . . . 13

11. Creating a Custom Account Template . . 14

11.1 Account Template Management . . . . . . . . . . . 14

11.2 Customer Tab . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Customer ID. . . . . . . . . . . . . . . . . . . . . . . . . . 14

Customer Name. . . . . . . . . . . . . . . . . . . . . . . 14

Customer Address 1 & 2 . . . . . . . . . . . . . . . . 14

Telephone Numbers. . . . . . . . . . . . . . . . . . . . 14

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

11.3 Console Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

User Password. . . . . . . . . . . . . . . . . . . . . . . . 15

Provider Password. . . . . . . . . . . . . . . . . . . . . 15

Mode After Disconnect . . . . . . . . . . . . . . . . . 15

Transmission Supervision Interval . . . . . . . . . 15

Emergency Siren . . . . . . . . . . . . . . . . . . . . . . 15

Voice Prompts . . . . . . . . . . . . . . . . . . . . . . . . 15

Annunciate Trouble Indication . . . . . . . . . . . . 16

Annunciate Status with Home Button . . . . . . 16

Annunciate Phone-Line/AC/Cell Module

Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Clock Annunciation Format . . . . . . . . . . . . . . 16

Data version. . . . . . . . . . . . . . . . . . . . . . . . . . 16

Console Conﬁguration Misc. . . . . . . . . . . . . . 16

CPU Identiﬁer . . . . . . . . . . . . . . . . . . . . . . . . 16

Language Selection . . . . . . . . . . . . . . . . . . . . 16

Temperature Limit Settings . . . . . . . . . . . . . . 16

Console Time Settings. . . . . . . . . . . . . . . . . . 16

Activity Windows . . . . . . . . . . . . . . . . . . . . . . 16

11.4 Sensors Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Low Battery Report Options . . . . . . . . . . . . . 17

Sensor Zones . . . . . . . . . . . . . . . . . . . . . . . . 18

Sensor Status Indicators . . . . . . . . . . . . . . . . 18

11.5 Communicator Tab. . . . . . . . . . . . . . . . . . . . . . 19

Communicator Fallback . . . . . . . . . . . . . . . . . 19

Public Switched Telephone Network (PSTN)

Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Cellular Voice & Internet Protocol (IP)

Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Cellular Setup for IP Reporting . . . . . . . . . . . 22

11.6 Reporting Options Tab . . . . . . . . . . . . . . . . . . 24

Report AC Fail . . . . . . . . . . . . . . . . . . . . . . . . 24

Report Fall Detection . . . . . . . . . . . . . . . . . . . 24

Report Supervisory Events . . . . . . . . . . . . . . 24

Mode Switch Reporting . . . . . . . . . . . . . . . . . 24

Answer Phone . . . . . . . . . . . . . . . . . . . . . . . . 24

Automatic Status Reports . . . . . . . . . . . . . . . 25

Extended Event Log. . . . . . . . . . . . . . . . . . . . 25

Speaker Phone Timer . . . . . . . . . . . . . . . . . . 25

Dialing Delay . . . . . . . . . . . . . . . . . . . . . . . . . 25

Two-way Audio Mode. . . . . . . . . . . . . . . . . . . 25

Two-way Audio for Activity or Test Reminder . 25

4 x 2 Alarm Codes . . . . . . . . . . . . . . . . . . . . . 25

11.7 Reminder Messages Tab . . . . . . . . . . . . . . . . . 26

Automatic Test Reminder Messages . . . . . . . 26

Setting Test Reminder Messages . . . . . . . . . 26

Test Reminder Operation. . . . . . . . . . . . . . . . 26

12. Console Communication . . . . . . . . . . . . . . . 27

12.1 Send/Receive Window. . . . . . . . . . . . . . . . . . . 27

Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Modem Connection . . . . . . . . . . . . . . . . . . . . 27

COM Port Connection . . . . . . . . . . . . . . . . . . 27

12.2 Connecting to a Console . . . . . . . . . . . . . . . . 27

Telephone Modem Remote Connection . . . . 27

COM Port USB Local Connection . . . . . . . . . 27

12.3 Sending and Receiving Console Data . . . . . . 28

Console Time and Date . . . . . . . . . . . . . . . . . 28

First Time Programming for New Consoles . . 28

Existing Console Programming . . . . . . . . . . . 28

12.4 Limited Remote Telephone Programming. . . 29

Connecting with the Console . . . . . . . . . . . . . 29

Option 1 - Reporting Format . . . . . . . . . . . . . 29

Option 2 - Primary Telephone Number . . . . . 29

Option 3 - Account Number . . . . . . . . . . . . . . 29

13. Sensor Learn /Test Mode . . . . . . . . . . . . . . . 30

13.1 Learning a Single Sensor . . . . . . . . . . . . . . . . 30

13.2 Learning Multiple Sensors . . . . . . . . . . . . . . . 30

13.3 Erasing All Sensors. . . . . . . . . . . . . . . . . . . . . 31

13.4 Testing Sensors . . . . . . . . . . . . . . . . . . . . . . . . 31

14. Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

14.1 Retrieving the Event Log . . . . . . . . . . . . . . . . 32

14.2 Printing the Event Log . . . . . . . . . . . . . . . . . . 32

14.3 Clearing the Event Log . . . . . . . . . . . . . . . . . . 32

15. Printing or Exporting a Template . . . . . . . 33

16. Updating Console Firmware. . . . . . . . . . . . 34

16.1 System Firmware Update Instructions . . . . . 34

16.2 Support Firmware Update Instructions . . . . . 34

17. Appendix A - Reporting Codes . . . . . . . . . 36

18. Appendix B - Mode Table . . . . . . . . . . . . . . . 37

19. Appendix C - Communications Status

Window Table . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

20. Speciﬁcations . . . . . . . . . . . . . . . . . . . . . . . . . . 39

21. Regulatory Information . . . . . . . . . . . . . . . . . 40

22. Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . 40

23. Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

1. Product Description

The Numera PERS-4200X Console is a UL Listed supervised wireless

emergency reporting product designed for personal emergency reporting

applications. The table-top Console provides “pushbutton” emergency

assistance to anyone who desires additional security and peace of mind.

The Console receives signals from up to 16 wireless transmitters

(called “sensors”). Activating a transmitter causes the Console’s digital

communicator to send the appropriate alarm report to the Central Station

via a standard land-line telephone connection or through the optional

cellular wireless communications module. In addition to the Central

Station report, voice prompts sound from the Console and multi-color

indicator rings around the Console’s buttons display status.

The emergency alarm can be triggered by the HELP button on the

Console or with a wireless transmitter. The ﬁre alarm can be triggered

by wireless smoke detectors, and gas alerts can be triggered by wireless

carbon monoxide detectors. Wireless transmitters can also be conﬁgured

as activity timer reset devices to verify activity at the User’s location.

1.1 Console Features

Voice Prompts

A built-in digital voice synthesizer can speak voice prompts in English,

or Spanish to guide the user during operation, and guide the Dealer or

Installer during programming.

✓NOTE: Check the www.nortekcontrol.comWeb site for Console ﬁrmware

upgrades that may support additional languages.

Language speciﬁc Console button labels are supplied for alternate

language use. For the visually impaired, a braille label is also supplied to

identify the Console’s buttons.

Power Supply

a rechargeable backup battery for operation during AC power outages.

Programming

The Console must be conﬁgured by the Dealer or Installer before use.

The RA4200 software conﬁgures the Console remotely through the

standard telephone line, or locally through the Console’s USB port, or

through the optional cellular module via the PERS Management Server.

In addition, limited programming can be done remotely through the

standard telephone line with a touch-tone telephone.

PERS-4200X Console

PERS-4200X Compatible Transmitters

2. Operation Summary

A variety of transmitters can be used with the Console.

2.1 Transmitter Functions

Transmitters can be assigned to the following four functions:

Emergency

Portable, pendant, belt-clip, or wristband type transmitters are used

for personal emergency applications. When an emergency transmitter

is triggered, the Console announces the emergency alarm and an

emergency report is sent to the Central Station. The emergency alarm

can also be triggered by pressing the Console’s HELP button.

Fire

The Model 2GIG-SMKT3-345 wireless photoelectric smoke alarm

transmitter triggers the ﬁre alarm. When the ﬁre alarm is activated, the

Console announces the ﬁre alarm and a ﬁre report is sent to the Central

Station.

Carbon Monoxide (CO)

The Model 2GIG-CO3-345 wireless carbon monoxide detector transmitter

triggers the CO alarm. When a carbon monoxide alarm is activated, the

Console announces the gas alarm and a carbon monoxide report is sent

to the Central Station.

Activity

Switch or motion triggered transmitters can be used for ensuring

human activity. The 2GIG-PIR1-345 motion detector will monitor room

activity. The 2GIG-DW10-345, 2GIG-DW20R-345, and 2GIG-DW40-345

transmitters can be wired to a pushbutton or switch for manual activity

monitoring. As long as a signal is received from each activity sensor

during a programmed activity time window, an alarm will not be triggered.

15 minutes before the programmed time expires, the HOME indicator

will start blinking and the Console will announce every three minutes

that the timer will run out soon. The activity timer can be reset by the

user with a signal from one of the activity transmitters or by pressing the

HOME button on the Console. Failure to reset the activity timer within the

programmed time period will trigger the Console’s emergency alarm and

send an inactivity report to the Central Station.

2.2 Console Alarm Priorities

Alarm Priorities by Type

Each type of alarm is assigned a priority. Higher priority alarms override

lower priority alarms in the following order:

(1) Smoke alarms (on/off horn sound)

(2) Carbon monoxide alarms (on/off buzz sound)

(3) Emergency alarms (3 beeps sound)

(4) Other types of maintenance reports (various sounds)

ACTIVITY TRANSMITTERS

2GIG-DW40-345

SMOKE CARBON

MONOXIDE

EMERGENCY TRANSMITTERS

2GIG-PHB2-345

PENDANT

2GIG-PHB1-345

PENDANT OR WRISTBAND

THIS CONSOLE IS COMPATIBLE

WITH 2GIG-PHB1-345 AND

2GIG-PHB2-345 PERSONAL

HELP BUTTONS OPERATING

AT 345 MHZ

PERS-4200X

CONSOLE

2GIG-DW20R-345

2GIG-PIR1-345 2GIG-SMKT3-345

LOOK FOR

THIS LOGO

ON THE BOX

2GIG-CO3-345

2GIG-DW10-345

MHz

2GIG

345

MHz

2GIG

345

2.3 Console Options

Cellular Interface Module

The Model UMTS-3G/V2 Cellular Interface Module provides Two-way

over-the-air digital communications between the Console and the Central

Station. The cellular module can be used to replace the traditional

land-line telephone connection for emergency reporting.

Remote Speaker/Microphone Module

The Model RSM-MODULE Remote Speaker/Microphone Module

extends the usable range for Two-way audio communications with the

Central Station. The plug-in module and its remote speaker/microphone

unit allow the Central Station to talk and listen to the user from an

additional location in the residence/installation site that is remote from

the Console.

Alternate Console Labels

For customizing the Console, an alternate set of button identiﬁcation

labels are provided. The labels describe the Console’s buttons in French,

or Spanish language, or in Braille characters. Apply the label required to

the Console, above the buttons.

HOME Button Cover

For installations where the activity timer will not be used, a snap-on

button cover is supplied to hide the HOME button.

✓NOTE: The HOME button cover cannot be easily removed once the

cover is in place.

PERS-4200X Console Component Locations

Alternate Console Labels and HOME Button Cover

IF REQUIRED BY THE USER, APPLY BRAILLE,

FRENCH, OR SPANISH LABEL TO CONSOLE

TO HIDE THE HOME BUTTON IF THE

ACTIVITY TIMER ISNOT GOING TO BE

USED, SNAP THE HOME BUTTON

COVER INTO THE CONSOLE

NOTCH IN THE BUTTON COVER LINESUP

WITH NOTCH IN THE CONSOLE CASE

TIP: INSTALL THE BUTTON COVER

BY PRESSING THE SLOT EDGE IN

FIRST, THEN SNAP THE TOP EDGE

OF THE COVER DOWN

PERS-4200X Plug-in Option Modules

OPTION MODULESPLUG INTO CONSOLE

CELLULAR

TELEPHONE

MODULE REMOTE

SPEAKER/MICROPHONE

MODULE

OPTION

MODULE

SPEAKER

HOME

BUTTON

CANCEL

BUTTON

MICROPHONE

HELP

BUTTON

CONSOLE

REAR

CONSOLE

FRONT

CONSOLE

BOTTOM

2-WAY

AUDIO

VOLUME

SPEAKER

VOLUME

POWER OFF

BUTTON

TEST

BUTTON

LINE IN

JACK

PHONE OUT

JACK

USB

PROGRAMMING

JACK

POWER

SUPPLY

REMOTE

SPEAKER / MICROPHONE

MODULE SOCKET

CELLULAR TELEPHONE

MODULE SOCKET

BATTERY

DOOR

NOTE FOR UL APPLICATIONS:

SPEAKER VOLUME MUST BE

SET SO ANNOUNCEMENTS CAN

BE HEARD FROM ACROSS THE ROOM

3. Console Connections

3.1 Telephone Connections 3.2 Option Module Installation

3.3 Power Supply Installation 3.4 Local Programming Connection

ATTACH POWER SUPPLY

CLAMP TO OUTLET WITH

SCREW

NOTE: FOR DECORA STYLE

OUTLETS, FLIP CLAMP OVER

SECURE POWER SUPPLY

TO CLAMP WITH A ZIP-TIE

CAUTION: BE SURE THE

OUTLET HAS 24-HOUR POWER

AND IS NOT CONTROLLED BY

A WALL SWITCH

INSERT MINI-USB PLUG

INTO JACK ON REAR OF

THE PERS-4200X CONSOLE

FOR LOCAL

PROGRAMMING ONLY

INSERT USB PLUG

INTO PROGRAMMING

COMPUTER USB PORT

OPTION MODULES PLUG INTO CONSOLE

CELLULAR

TELEPHONE

MODULE REMOTE

SPEAKER/MICROPHONE

MODULE

BE SURE TO

SECURE MODULES

WITH SCREWS!

CAUTION!

BE SURE CONSOLE POWER

IS OFF BEFORE CONNECTING

THE OPTION MODULES

CONNECT THE LINE IN JACK

TO THE TELEPHONE LINE

WALL JACK

CONNECT THE HOUSE

TELEPHONE TO THE

PHONE OUT JACK

NOTE: THIS CONNECTION IS

OPTIONAL AND NOT REQUIRED

IMPORTANT INFO FOR THE USER: THE LOCAL TELEPHONE OR

ANY DEVICE CONNECTED TO THE CONSOLE'S PHONE JACK

WILL BE DISCONNECTED FROM THE TELEPHONE LINE WHILE

THE CONSOLE IS REPORTING TO THE CENTRAL STATION

4. Console Modes & Features

The Console operates in several modes and has features that support

both the provider and the User.

4.1 Provider Modes

The Console has special modes of operation to aid the Dealer or Installer

during setup and conﬁguration.

Power Off Mode

Power Off Mode allows for out-of-service storage of the Console without

discharging the backup battery. The Console will arrive at the Dealer in

this mode.

Programming Mode

Programming Mode is used to setup and program the Console. It also

can be used to retrieve the unit’s event log data.

Not-Ready Mode

For a Console to report, an account number, Central Station telephone

number, and reporting format must be programmed. If these settings for

PSTN reporting or IP reporting are incomplete, the Console will indicate

Not-ready Mode.

Test/Learn Mode

Test/Learn Mode is accessible using a recessed button on the bottom

of the Console. This mode can be used to locally learn, test, or erase

multiple transmitters. While in Test/Learn Mode, all normal operations of

the Console are suspended.

For more information about these Provider Modes, see Page 8.

4.2 Provider Features

Several features of the Console are designed to aid and support the

system provider.

Event Log

The Console maintains a log of the 100 most recent system events. Each

event is tagged with the date and time the event occurred. The log can be

retrieved by the RA4200 software.

Upgradable Firmware

The PERS-4200X Console runs on internal software code called

“ﬁrmware”. The PERS-4200X Console uses two ﬁrmware resources,

system ﬁrmware and vocabulary ﬁrmware. Firmware code stays stored

in the Console’s memory and can be upgraded using the RA4200

application when ﬁrmware updates become available.

The Device Firmware Upgrade utility (DfuSe) (included in the RA4200

application) can upgrade a Console and the optional UMTS-3G/V2

cellular module.

Volume Controls

Two volume controls are provided to customize the sound levels of the

Console for the installation. The Dealer or Installer should use their

judgment and expertise in determining the appropriate volume level for

its users and should counsel users regarding the risks of altering the

recommended volume. The Console is designed such that the volume

cannot be set to completely eliminate the audio.

Auto Supervision

Any of the Console’s 16 sensor locations can be set to automatically

detect status supervision signals from transmitters. This feature makes

adding or replacing transmitters in ﬁeld units easier.

Variable Supervision Time

The Console can be set to delay reporting missing transmitter status

supervision signals until 12 or 24 hours, or 3, 7, 14, or 30 days. (Smoke

and CO detectors are always set at 24 hours per UL.)

Transmitter Low Battery Double-Check

The Console can be programmed to report a sensor low battery after

the ﬁrst or second time a low battery signal is received from the sensor.

Received Signal Strength (RSS) Test

To assist in setup and troubleshooting, when a transmitter is activated

while the Console is in Test Mode, the Console will measure and

announce the received signal strength (RSS) of the transmitter.

Remote Transmitter Enrolling

To make ﬁeld transmitter replacement easy, the transmitter’s ID code can

be remotely enrolled into the Console. The transmitter will be ready to

operate with the Console without having to “learn” the transmitter in.

✲IMPORTANT! Test the system after remotely enrolling transmitters.

Selectable Emergency Siren

The emergency siren can be programmed for audible or silent to support

different applications. (The smoke and CO siren are always active per UL.)

Selectable Trouble Annunciation

The annunciation for Console and sensor low battery or supervisory

trouble can be audible or silent. (Trouble annunciation must be set to

audible per UL).

Selectable AC Power & Phone Line Fail Annunciation

The annunciation for AC power failure and telephone line failure can be

audible or silent. Audible annunciation can be set for only once, or once

every hour.

4.3 User Modes

The Console features three modes of operation for the user. Each mode

changes the way the Console reacts or annunciates, depending on

where the user is, or what time it is. Since these modes of operation are

the basis for how the Console functions, the Dealer and Installer should

review and understand these modes thoroughly.

Home Mode

Home Mode is the standard mode of operation for the Console when the

user is at home during the day. The Console will annunciate and report

all alarms as programmed.

The HOME button lights green when the Console is in Home Mode.

Away Mode

Away Mode is for when the user is going to be off site, away from the

Console.Portable emergency transmitter status reports are not monitored

while the Console is in Away Mode. Activity monitoring is suspended

during Away Mode. Console supervisory faults are always reported, but

not annunciated, in Away Mode.

Pressing the HOME button for ﬁve seconds with switch the Console

between Home Mode and Away Mode.

Night Mode

Night Mode is an option that will suspend all Console supervisory

annunciations during a selected time period. This mode allows the user to

sleep without interruptions from the Console about most non-emergency

conditions. Activity monitoring messages can be used during Night Mode,

but are normally not scheduled during that time. Console supervisory

faults are always reported, but not annunciated, in Night Mode.

During the programmed time for Night Mode, pressing the HOME button

for ﬁve seconds with switch the Console between Night Mode and Away

Mode.

Emergency Reporting in any User Mode

In any of the three user modes, the Console is ready to report an

emergency. Emergency signals can be received from wireless sensors

or can be triggered from the Console’s HELP button. The alarms are

announced locally by type (emergency, ﬁre, or carbon monoxide alarm)

through the Console’s speaker and are reported to Central Station.

The Console will sound the alarm for ﬁve minutes or until the report to

the Central Station is complete (Console emergency siren is optional

through programming).

As the alarm is being reported, the Console will announce:

0“Emergency call being placed”

If the connection to the Central Station is unsuccessful, the Console will

repeat the announcement once during each 4-minute waiting period

between call sets. Once the alarm is reported or all retry sequences

have been exhausted, the Console will stop the annunciations and return

indicators to normal.

If Two-way audio is enabled, after the report is completed the Console

will announce:

0“Emergency reported... Please stand by”

The Console will start the Two-way audio session (if enabled).

If Two-way audio is not enabled, after the report is completed the Console

will announce:

0“Emergency reported”

4.4 User Features

Several features of the Console are designed to aid the system user.

Since these features explain the different ways the user interacts with the

Console, the Dealer and Installer should review and understand these

features thoroughly.

Activity Timer

The activity timer is a feature that requires the User to press a button or

activate a transmitter during one or two preset time windows to prevent

an inactivity alarm from being reported.

The HOME indicator will blink during the activity timer window. When

15 minutes remain on the activity timer the Console will announce to the

User that the activity timer is running out. The User must press the HOME

button or trigger an activity transmitter to respond to the activity timer

before it runs out, or an inactivity report will be sent.

Switching the Console’s mode between Home or Night Mode and Away

Mode will also reset the activity timer.

Smoke & CO Detection

For increased protection, wireless smoke and carbon monoxide detectors

can be programmed into the Console and report these conditions to

the Central Station. Smoke and CO sensors sound different Console

announcements and send unique reporting codes.

Speakerphone Mode

The Console can be programmed to act as a hands-free speakerphone

for incoming calls. If the user forgets to hang up, a timer will automatically

disconnect the call.

The speakerphone mode can only be used on incoming calls and will

not function when the Console is operating from backup battery power.

Attempting to answer while the Console is on backup power will

cause an emergency alarm.

✓NOTE: If the Console communication is only through an IP connection

to the Central Station and it is not connected to a PSTN or MFVN

telephone line, this feature will not function

Remote User Two-way Audio

Using a 4-digit password, the Console can be called from any telephone

and the caller can talk and listen to the user through the Console’s

two-way hands-free speakerphone either in voice-activated mode or

manual switching mode.

✓NOTE: If the Console was conﬁgured with the “Answer Phone” option

NOT selected, this feature will not function.

✓NOTE: If the Console communication is only through an IP connection

to the Central Station and it is not connected to a PSTN or MFVN

telephone line, this feature will not function.

Console Status Alert

The system continuously monitors the microprocessor that runs the

Console’s ﬁrmware code. If the microprocessor ever stops executing

the ﬁrmware code, the Console will indicate the trouble condition by

sounding a steady tone from the speaker. The tone will continue until the

condition is corrected.

5. Using the Provider Modes

The Console features special modes of operation to aid the Dealer or

Installer during setup and conﬁguration.

5.1 Power Off Mode

Power Off Mode allows for out-of-service storage of the Console without

discharging the backup battery. The Console is shipped from the factory

in this mode.

To place the Console in Power Off Mode from any other mode, remove

AC power, then press and hold the POWER OFF button on the bottom of

the Console for three seconds.

The next time AC power is applied, the Console will enter the programmed

operating mode.

5.2 Not-Ready Mode

For a Console to report, an account number, Central Station telephone

number, and reporting format must be programmed. If any of these

settings are incomplete, the Console will indicate Not-ready Mode.

If the Console assumes Not-ready Mode when AC power is applied, a

1-second beep will sound (and annunciate, if programmed) and the three

indicators will blink green, orange, orange.

5.3 Programming Mode

Programming Mode is used to setup and program the Console. It also

can be used to retrieve the unit’s event log data.

Programming Mode can be accessed with RA4200 software on a PC

locally through a direct USB connection, remotely through a telephone

connection, remotely through cellular connection (if the optional

UMTS-3G/V2 cellular module in installed), or with limited access through

a telephone connection using just a touch-tone telephone.

✓NOTE: During AC power loss, local and remote programming with

the RA4200 software is disabled unless the connection was already

established at the time of power loss.

When the Console is in Programming Mode, the three indicators will blink

green, orange, red.

Programming Mode will exit automatically after 3 minutes of inactivity, or

by pressing the CANCEL button.

While in Programming Mode, the Console is not operational and

cannot receive or report alarms.

5.4 Test/Learn Mode

Test/Learn Mode is accessible using the TEST button on the Console.

This mode can be used to locally learn, test, or erase transmitters.

To assist in setup and troubleshooting, when a transmitter is activated

while the Console is in Test Mode, the Console will measure and

announce the received signal strength (RSS) of the transmitter.

Enter Test/Learn Mode by pressing the recessed TEST button on the

bottom of the Console. Test/Learn Mode will exit automatically after

3 minutes of inactivity, or by pressing the CANCEL button.

When the Console is in Test Mode, the CANCEL indicator will slowly

blink orange.

While in Test/Learn Mode, the Console is not operational and cannot

receive or report alarms.

✓NOTE:Transmitters can also be learned one at a time using the CANCEL

button (see Section 13.1).

Power Off Mode

"CONSOLE POWER OFF"

UNPLUG THE POWER SUPPLY

PRESS THE POWER OFF BUTTON ON THE

CONSOLE BOTTOM FOR 3 SECONDS

THE CONSOLE WILL ANNOUNCE POWER OFF

AND THE INDICATORS WILL TURN OFF

Not-Ready Mode

"CONSOLE NOT READY...

PLEASE CONFIGURE BEFORE USE"

IF THE CONSOLE DOES NOT HAVE AN

ACCOUNT NUMBER, CENTRAL STATION

TELEPHONE NUMBER (OR IP REPORTING

ADDRESS), OR REPORTING FORMAT

PROGRAMMED, THE CONSOLE WILL

INDICATE THAT IT IS NOT READY

CONSOLE WILL ANNOUNCE

WHEN POWERED ON

ALL THREE

INDICATORS

WILL BLINK GREEN

ORANGE

Programming Mode

WHILE THE CONSOLE IS IN

PROGRAMMING MODE, ALL THREE

INDICATORS WILL BLINK

GREEN

RED

ORANGE

USB CABLE

PROGRAMMING

NOTE: THE SAME INDICATIONS

OCCUR WHEN REMOTELY PROGRAMMING

LOCAL

PROGRAMMING

CONNECTION

Test/Learn Mode

"TEST MODE... FIRMWARE VERSION x.x...

HARDWARE VERSION x.x"

PRESS AND RELEASE THE TEST BUTTON

THE CONSOLE WILL ANNOUNCE TEST MODE,

THEN THE FIRMWARE AND HARDWARE VERSIONS

ACTIVATE ALL SYSTEM SENSORS, THE CONSOLE

WILL ANNOUNCE SENSOR TYPE, ZONE, AND SIGNAL

STRENGTH

"EMERGENCY SENSOR... ZONE ONE...

FULL SIGNAL"

CANCEL

INDICATOR

WILL BLINK ORANGE

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