Chapter 2
WARRANTY INFORMATION
Novakon Systems Ltd warrants its machines for a period of one (1) year to the original
purchaser from the date of purchase. If within one (1) year from the date of purchase a
Novakon CNC machine fails due to a defect in material or workmanship, then Novakon will, at
its discretion, repair and/or replace the components with a new manufactured part(s) free of
charge. This warranty does not cover labor repairing or replacing parts.
This warranty does not apply to defects due directly or indirectly to misuse, abuse, negligence,
accidents, repairs or lack of routine maintenance. This warranty is also void if the serial number
of the machine has been removed, altered or modified.
An investigation will be made by Novakon Systems Ltd to determine whether the warranty
applies or not. To qualify, listed below are some of the causes of machine failure that this
warranty does not cover.
•Normal Wear –All mechanical devices need periodic parts service and replacement. This
warranty will not cover repair when normal use has exhausted the life of a part(s) or
component(s).
•Improper Maintenance –The life of the machine and control system depends upon the
conditions under which it operates and the care it receives. Applications of this machine
may be in dusty and dirty environments, which can cause what appears to be premature
wear. Such wear when caused by dirt, dust, cleaning grit or any abrasive material is not
covered under warranty.
•Problems caused by part(s) that are not original Novakon CNC machine parts.
•Machine installations –Improper installation of the machine or control system can
prevent starting, causes unsatisfactory machine performance and can shorten machine
life.
•Part(s) which are broken due to operation with insufficient or contaminated lubricating
oil, or incorrect grade of lubricating oil.
•Repair or adjustment of associated part or assemblies, which are not manufactured by
Novakon including control systems, installed on Novakon CNC machines.
